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Holiday Inn Express New Albany - Louisville NW by IHG

2.5 star property

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Photo gallery for Holiday Inn Express New Albany - Louisville NW by IHG

Exterior
Fitness facility
Reception
Indoor pool
Premium bedding, pillow-top beds, in-room safe, desk

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
506 W Spring St, New Albany, IN, 47150
  • Place, Riverfront Park
    ‪6 min walk‬
  • Place, Scribner House
    ‪10 min walk‬
  • Place, Cultural Arts Center
    ‪12 min walk‬
  • Airport, Louisville, KY (SDF-Louisville Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room

8.0 out of 10
Very good
(3 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(18 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed

7.4 out of 10
Good
(8 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible (Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications, Mobility)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications, Mobility)

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(25 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Mobility)

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express New Albany - Louisville NW by IHG

This smoke-free hotel features an indoor pool, a business centre and a 24-hour front desk. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include express check-out, free newspapers and a front desk safe.
Holiday Inn Express New Albany - Louisville NW by IHG offers 76 air-conditioned accommodations with a safe and free newspapers. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. Televisions come with cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This New Albany hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.

Children aged under 14 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express New Albany - Louisville NW by IHG. During your stay, you'll be within walking distance of Ohio River. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • 7 minutes by car from Louisville Slugger Museum and 7 minutes from Kentucky International Convention Center
WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served daily. The business-friendly Holiday Inn Express New Albany - Louisville NW by IHG also features an indoor pool, complimentary newspapers in the lobby, and express check-out. Free self parking is available.

This New Albany hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 6:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • Golf
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Paper towels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Fan
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay
  • A damage deposit of USD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Holiday Inn Express New Albany - Louisville NW by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express New Albany Hotel
Holiday Inn New Albany
New Albany Holiday Inn

Holiday Inn Express New Albany - Louisville NW by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 359 out of 792 reviews
Rating 8 - Good. 217 out of 792 reviews
Rating 6 - Okay. 94 out of 792 reviews
Rating 4 - Poor. 57 out of 792 reviews
Rating 2 - Terrible. 65 out of 792 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Molly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless ,and welcoming. Staff was veey helpful. Will stay again
Stayed 1 night in Nov 2025

8/10 Good

Martha

Stayed 1 night in Jan 2026

8/10 Good

Brandi

Liked: Staff & service, property conditions & facilities
While there was wide variety of breakfast options to choose from, the apple/orange juice machine was down. Also, there was sausage gravy but no biscuits
Stayed 1 night in Jan 2026

8/10 Good

Michelle

Stayed 1 night in Jan 2026

6/10 Okay

Melinda

Travelled with family
Staff was awesome, pool was cold asked for joining rooms didn't get. Beds were hard
Stayed 1 night in Dec 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

stacy, Owensboro

Stayed 1 night in Dec 2025

10/10 Excellent

Stephanie

Stayed 1 night in Dec 2025

6/10 Okay

Amber

Liked: Cleanliness
Disliked: Amenities
Room was nice, staff was kind, pool was out of service which was a huge down side as it was the reason we booked the non-refundable room. Didn't complain to the staff as its not their fault but that made the experience significantly less impressive.
Stayed 1 night in Dec 2025

10/10 Excellent

Ya'aqov

Liked: Cleanliness, amenities, property conditions & facilities
Friendly service, great people working at the front desk and prepping breakfast. Room was clean and well prepared, they cleaned everyday if requested.
Stayed 3 nights in Dec 2025

10/10 Excellent

Ya'aqov

Stayed 5 nights in Dec 2025

8/10 Good

Aiyana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The area around the hotel isn’t great, but we didn’t have any issues with that. The room was clean but did have a very strong smell of paint or cleaner or something like that that was a bit overwhelming. I always book Holiday Inn Express because I know the beds are comfy, and this one didn’t disappoint. The breakfast is okay, I do wish that they would have waffle makers instead of the pancake machine, which is usually not working at most HIE I’ve stayed at but worked fine at this one. Overall it was a fine stay for one night!
Stayed 1 night in Dec 2025

10/10 Excellent

Jamie

Liked: Cleanliness, amenities, property conditions & facilities
Staff was sweet! Beds are comfy, pillows suck but that’s ok.
Stayed 1 night in Dec 2025

6/10 Okay

Philip

Travelled with family
Liked: Cleanliness, property conditions & facilities
We were disappointed that the indoor pool was closed both days we stayed there. We were also saddened at breakfast to not have the cinnamon rolls they had the first day of our stay and they were out of orange juice both days. The room could have a night light as it gets awfully dark to sleep at night.
Stayed 2 nights in Dec 2025

10/10 Excellent

J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visiting family, this is our go to place due to location, security, and accommodations.
Stayed 3 nights in Dec 2025

6/10 Okay

Victoria

The pool was clos
Stayed 1 night in Dec 2025

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was clean, and the bath was stocked with shampoo/ body wash/ lotion. Bedding was clean and relatively new ( checked with UV light). Check-in staff was friendly and efficient, they noted that I had stayed there before, and asked if wanted to change my room to a room I’d stayed before ( 1st floor rather than 2nd or 3rd), at no additional charge). The entire staff respected a DND door flag.
Stayed 3 nights in Nov 2025

2/10 Terrible

allen

Stayed 1 night in Dec 2025

10/10 Excellent

Amy

Stayed 1 night in Dec 2025

10/10 Excellent

Karan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitable staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Dana

Stayed 1 night in Nov 2025

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean and the staff was helpful and polite.
Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Stayed 1 night in Nov 2025

10/10 Excellent

Elizabeth

Stayed 2 nights in Nov 2025

10/10 Excellent

Jennifer

Stayed 1 night in Nov 2025