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Holiday Inn Express New Albany - Louisville NW by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express New Albany - Louisville NW by IHG

Free daily full breakfast
Exterior
Indoor pool
Premium bedding, pillow-top beds, in-room safe, desk
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

View in a map
506 W Spring St, New Albany, IN, 47150
  • Place, Louisville Slugger Museum
    ‪6 min drive‬
  • Place, KFC Yum Center
    ‪8 min drive‬
  • Place, Kentucky International Convention Center
    ‪8 min drive‬
  • Airport, Louisville, KY (SDF-Louisville Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room

8.0 out of 10
Very good
(3 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(15 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed

7.2 out of 10
Good
(7 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications, Mobility)

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications, Mobility) | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications, Mobility)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(20 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Mobility)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express New Albany - Louisville NW by IHG

Hotel with free breakfast, steps from Ohio River Valley
This smoke-free hotel features an indoor pool, a business centre and a 24-hour front desk. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include express check-out, free newspapers and a front desk safe.
Holiday Inn Express New Albany - Louisville NW by IHG offers 76 air-conditioned accommodations with a safe and free newspapers. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. Televisions come with cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This New Albany hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.

Children aged under 14 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express New Albany - Louisville NW by IHG. During your stay, you're just a quick walk from Ohio River Valley. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Steps from Ohio River Valley and 7 minutes by car from Fourth Street Live!
WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served daily. The business-friendly Holiday Inn Express New Albany - Louisville NW by IHG also features an indoor pool, complimentary newspapers in the lobby, and express check-out. Free self parking is available.

This New Albany hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 6:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • Golf
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Paper towels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Fan
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay
  • A damage deposit of USD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Holiday Inn Express New Albany - Louisville NW by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express New Albany Hotel
Holiday Inn New Albany
New Albany Holiday Inn

Holiday Inn Express New Albany - Louisville NW by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 324 out of 735 reviews
Rating 8 - Good. 204 out of 735 reviews
Rating 6 - Okay. 87 out of 735 reviews
Rating 4 - Poor. 57 out of 735 reviews
Rating 2 - Terrible. 63 out of 735 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2025

8/10 Good

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick check-in, plenty of room and breakfast was good!
Stayed 1 night in Aug 2025

10/10 Excellent

Djuana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We were set!

Only issue was not enough towels for 4 person and needed more. Service got those and we were set!
Stayed 4 nights in Jul 2025

8/10 Good

Debbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was above the norm, attendent was very accommodating. Room was good size and clean. Was a good night sleep.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to access louisville.. safe area.. family friendly good breakfast
Stayed 2 nights in Aug 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk clerk was extremely professional and yet very friendly. I am recovering from an intense surgery to my right hand and arm. He was so kind to help me lift the heavy items out of my vehicle. He refused the tip I offered but I insisted! The room is clean and comfortable. My only complaint is the awful Dove hygiene products. Please consider using something that isn't full of perfumes and chemicals.
Stayed 1 night in Jul 2025

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

Carroll

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely great stay with the exceptions of all the kids running around
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Softball Team Stay

Our softball team families enjoyed our 4 night stay. There were a few different spaces available near the hotel lobby to gather together for activities. The pool was a hit, and the staff was friendly and helpful throughout our stay.
Stayed 4 nights in Jul 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every thing was great
Stayed 1 night in Apr 2025

10/10 Excellent

Chuck

Stayed 3 nights in Jun 2025

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Serves its purpose…
Stayed 1 night in Jul 2025

4/10 Poor

Trent

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Could be great....

Our first room had a broken door lock, but the staff quickly got us into another room, which was bigger. However, there were no towels or wash cloths in the bathroom, the toilet paper was almost gone, and the floor has not been swept or mopped. There were crumbs and a French fry in the floor. On the plus side, the sheets were clean, the bed was comfy, and the staff was super friendly. I just wish our second room had been fully cleaned.
Stayed 1 night in Jul 2025

10/10 Excellent

Gabriell

Stayed 2 nights in Jul 2025

8/10 Good

Steven

Stayed 3 nights in May 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We have stayed at many hotels. The staff is usually "nice". But these employees were better than nice. The hotel looks brand new. It is smaller than the Hampton Inn, which is across from it. The smaller size made it easier to navigate and interact with other customers. The visitors came from Virginia, West Virginia, Ohio, Kentucky, California, Indiana, and Illinois.
Stayed 3 nights in Jun 2025

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort

Quaint Little Happening City

One night stay along our long journey. Hotel reception suggested a few different dining options in the area and the Italian restaurant was delicious!!!
Stayed 1 night in Jun 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 3 nights in Jun 2025

8/10 Good

Joel

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Sarah

Stayed 2 nights in Jun 2025

10/10 Excellent

Robert

Stayed 1 night in May 2025