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Comfort Aparthotel Lourdes Lorda

4.0 star property

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Photo gallery for Comfort Aparthotel Lourdes Lorda

Interior entrance
Lobby sitting area
Daily buffet breakfast (EUR 16.90 per person)
Double studio | Premium bedding, minibar, blackout curtains, soundproofing
Daily buffet breakfast (EUR 16.90 per person)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Outdoor space

Explore the area

View in a map
18 Esplanade du Paradis, Lourdes, Hautes-Pyrenees, 65100
  • Place, Basilica of Our Lady of the Rosary
    ‪10 min walk‬
  • Place, Massabielle Grotto
    ‪11 min walk‬
  • Place, Basilica of the Immaculate Conception
    ‪11 min walk‬
  • Airport, Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.)
    ‪13 min drive‬

Room options

View all photos for 1 bedroom apartment 6 people

1 bedroom apartment 6 people | Premium bedding, minibar, blackout curtains, soundproofing

1 bedroom apartment 6 people

  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Double studio

Double studio | Premium bedding, minibar, blackout curtains, soundproofing

Double studio

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin studio

Premium bedding, minibar, blackout curtains, soundproofing

Twin studio

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior twin studio 4 people

Superior twin studio 4 people | Premium bedding, minibar, blackout curtains, soundproofing

Superior twin studio 4 people

  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Superior double studio 4 people

Premium bedding, minibar, blackout curtains, soundproofing

Superior double studio 4 people

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for 1 bedroom apartment 4 people

1 bedroom apartment 4 people | Premium bedding, minibar, blackout curtains, soundproofing

1 bedroom apartment 4 people

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Comfort Aparthotel Lourdes Lorda

Aparthotel units with kitchenettes, near Basilica of Our Lady of the Rosary
Along with a snack bar/deli, this smoke-free aparthotel has laundry facilities and tour/ticket assistance. WiFi in public areas is free. Additionally, a TV in a common area, a front desk safe and multilingual staff assistance are on-site. Each apartment features a kitchenette with a stovetop and a microwave, plus free WiFi and a TV with satellite channels. Added amenities include a minibar, premium bedding and an electric kettle. Housekeeping is available once per stay.
Comfort Aparthotel Lourdes Lorda offers 89 accommodations with minibars and complimentary bottles of water. Beds feature premium bedding. Accommodation at this 4-star aparthotel has kitchenettes with stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and hairdryers.

This Lourdes aparthotel provides complimentary wireless Internet access. Satellite televisions are provided. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Comfort Aparthotel Lourdes Lorda. During your stay, you're just a quick walk from Le Petit Lourdes. Features include free WiFi in public areas, plus a snack bar/deli and breakfast (surcharge). This upmarket aparthotel has 89 apartments over 5 floors. Each apartment offers free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, satellite TV and a microwave
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • Within a 15-minute walk of Basilica of Our Lady of the Rosary and Basilica of the Immaculate Conception
  • Cats and dogs welcome for a fee
There's a snack bar/deli on site. Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at Comfort Aparthotel Lourdes Lorda.

This 4-star Lourdes aparthotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 8:00 AM and 10:30 AM.

Property amenities

Ski

  • Downhill skiing nearby
  • Snowboarding nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 30 per day)

Family friendly

  • Free cot

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Mini-fridge

Dining

  • Buffet breakfast available for a fee 8:00 AM to 10:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; EUR 16.90 for adults and EUR 8.45 for children
  • Minibar
  • Snack bar/deli

Bedrooms

  • Premium bedding

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Communal living room

Entertainment

  • 55-cm TV with satellite channels
  • TV in common areas

Outdoor areas

  • Outdoor furniture
  • Terrace

Laundry

  • Laundry facilities
  • Laundry service

Climate control

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • 2 pets total
  • Fee: EUR 8 per pet per night
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (79 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (79 centimetre high)
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Daily housekeeping
  • Free bottled water
  • Luggage storage
  • Multilingual staff
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • In the city centre
  • Near a hospital
  • Near a train station
  • Near the airport
  • Near the boardwalk/promenade

Things to do

  • Bicycle parking
  • Golf lessons nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 5 floors
  • 89 units
  • At least 80% of food locally-sourced
  • Banquet hall
  • Bicycle parking
  • Bulk dispensers for toiletries
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Recycling
  • Reusable cups
  • Reusable tableware
  • Soundproofing
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open Monday - Saturday (8:00 AM - 6:00 PM) and Sunday - Sunday (8:00 AM - noon)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 8 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 200 per accommodation, per stay
  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 16.90 for adults and from EUR 8.45 for children
  • Nearby parking fee: EUR 30 per day (328 ft away)
  • Pet fee: EUR 8 per pet, per night
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Saturday: 8:00 AM - 6:00 PM
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Daily housekeeping is included for stays from 1 to 4 nights. Weekly cleaning with a change of bed sheets and towels is included in the rate for stays of 8 nights or more.For stays of 5-7 nights, an optional cleaning service can be arranged on request and at a surcharge.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Odalys Appart'Hotel Lorda
Odalys Appart'Hotel Lorda House
Odalys Appart'Hotel Lorda House Lourdes
Odalys Appart'Hotel Lorda Lourdes
Odalys City Lourdes Lorda House
Odalys City Lorda House
Odalys City Lorda

Comfort Aparthotel Lourdes Lorda Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 247 out of 584 reviews
Rating 8 - Good. 206 out of 584 reviews
Rating 6 - Okay. 87 out of 584 reviews
Rating 4 - Poor. 28 out of 584 reviews
Rating 2 - Terrible. 16 out of 584 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Dicksan

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

Maria Leah

Liked: Cleanliness, amenities
Location is excellent. Walking distance to the sanctuary but far enough that it’s not too busy. There were 3 of us and while the regular beds were comfortable, the sofa bed was not. It didn’t have enough support and was squeaking every move you make. Staff were extremely pleasant and helpful and the buffet breakfast was very good.
Stayed 2 nights in Oct 2025

6/10 Okay

John

Travelled with family
Liked: Cleanliness
We would not stay here again. The staffing hours were very limited. The staff was not very friendly but perhaps that is just the way of the French. Property was around some boarded up buildings on a dark street. Nearby street lamps were not working and the hotel left no lights on outside the building. Had to enter a code to open entrance door and then some lights came on. Staff on sight from 9-12 and 3-6 weekdays and left at noon on the weekends. No real coffee, only instant, available unless you purchased the breakfast buffet which had to be paid for the day before. The air conditioning was “automatically set” but did not seem to work. During daylight hours it was a nice walk to the Lordes Grotto. We enjoyed our time in Lourdes.
Stayed 4 nights in Sep 2025

10/10 Excellent

elizabeth

Liked: Cleanliness, room comfort
Hotel was perfect location. Great walking around town and visiting The chapels and participating in the precession . Will definitely return . Restaurants are all good.
Stayed 4 nights in Sep 2025

10/10 Excellent

Loan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spacious room. Friendly and welcoming staff. Staff was available to check in and even later in the day. She helped keeping our luggage few hours after check out.
Stayed 1 night in Sep 2025

6/10 Okay

Arlene

Travelled with family

An Inexpensive Hotel Stay in Lourdes.

The rooms were fairly clean and staff were accommodating towards our needs. The air conditioning system worked just fine. We paid $25.00 USD for two people for a hotel breakfast, which was a fair breakfast meal. The hotel location is far from the Sanctuary and the Rosary Basilica.
Stayed 3 nights in Sep 2025

10/10 Excellent

sathiyavathani

Travelled with family
Liked: Cleanliness, room comfort
Good
Stayed 4 nights in Sep 2025

4/10 Poor

Anton

Travelled with family
Disliked: Cleanliness, room comfort

we would not recommend staying here

I was profoundly dissatisfied with my recent stay at this hotel. The air conditioning (if it can be called that) malfunctioned, and despite my request for repairs, the staff only provided a fan on the second day; we visited during times when the weather would get up to 30°c. When I inquired about tea bags, they informed me that they were not provided, and coffee was not provided either. Toilet tissue was distributed in extremely limited quantities, with only one roll at a time being provided for four adults occupying the room. Furthermore, I was shocked to learn that cleaning was only conducted once every five days, which is an unacceptable standard. We requested some more towels on our third night at the hotel, and the staff were reluctant to give us any. We understand that staff should have breaks in the day, but there was rarely anyone at the front desk. One night, our one roll of toilet paper we were given had been used up and we had to scavenge for toilet paper in the town in the middle of the night as there was NO staff and basic necessities were given out as if on rations. The hotel advertises itself as a four-star establishment, but in reality, even a one-star hotel offers superior service and basic amenities. The sleeping conditions were uncomfortable, the staff was friendly but hugely unhelpful, and the overall experience was significantly below my expectations. I would strongly advise against staying at this hotel.
Stayed 4 nights in Sep 2025

6/10 Okay

Jeyanthan

Travelled with family
Disliked: Cleanliness

Ok

Smell cooking when entering the apartment. The reception acknowledges this and said there’s nothing they can do as guests are cooking in the apartment when staying. They should attest provide an air freshener in the apartment for new customers. Apart from this, the apartment is good in all others aspects.
Stayed 3 nights in Aug 2025

10/10 Excellent

niraimathy

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

8/10 Good

meera

Liked: Cleanliness, property conditions & facilities
The room was big and clean. Good size for a family of 4. Parking near by and all other amenities on walking distances.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Spacious room, clean environment, nice air-condtioning, good staff communication
Stayed 1 night in Aug 2025

2/10 Terrible

Jeyanithy

Stayed 2 nights in Aug 2025

8/10 Good

Anoma

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Paul

Travelled with family
Disliked: Amenities, property conditions & facilities
Low to mid end European property. Clean enough. Bathroom in bad shape. Beds not that comfortable. We only needed it for one night. Otherwise would not recommend. Staff very nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Genevieve

Stayed 1 night in Jun 2025

8/10 Good

Kirsty Ann

Liked: Cleanliness, amenities, property conditions & facilities
Easy access with clear instructions, despite arriving well after check in time. Room 204 was small with everything I needed. Slight disturbance with the bridge being worked on across the road.
Stayed 4 nights in Jun 2025

6/10 Okay

Wendy

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I was not accustomed to the hands off approach in an Aparthotel. One iffy broom and congealed liquid soap in the kitchen area was provided and cleaning only after 5 days. The twin single beds are really narrow and sloping so we could only sleep in one direction. I didn't think we should have to provide all the cleaning tools and would expect more service. I may be wrong in my expectations. I flew in from far away so could only buy everything we needed. I liked the fact that it was easy to come in and out at anytime. I liked the clear instructions to check in for a late arrival. There is no reception service after 6.00pm.
Stayed 10 nights in Jun 2025

8/10 Good

Jenushan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient and friendly staff!
Stayed 2 nights in Jun 2025

8/10 Good

David

Travelled with group
Liked: Room comfort

Lourdes May 2025 Stay

Great location walkable to Lourdes basilicas/churches/grotto, shops and restaurants. Great view of mountains and river.
Stayed 3 nights in May 2025

8/10 Good

Jaeseok

Liked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Rafael H

Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Van

Disliked: Room comfort
Lack of communication, per property policy cleaning service was included in 4 nights stay, but didn’t provide & exchange clean set of towels would cost extra 10 euros.
Stayed 4 nights in May 2025

10/10 Excellent

Shibin

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Nivedah

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Please AVOID. Staff are rude and are not welcoming. Stayed with family over 2 days. Poor customer service, very rude and hardly anyone working at reception. Rooms are very poorly maintained and lots of stains on the sofa and the bathroom floors had lots of hair and dirt before we arrived. Sticky floors with some drips all the way through the floor. It was only for two nights and we just got on with it. But on the day we were leaving one lady shouted at our 8 year olds kids as they wanted to ask something. The kids came back in tears as they were shouted at for playing ‘loudly’. They never even got to ask what they wanted and were left upset. They appear to lack communication skills and overall awful service. They lock the toilets in the main reception area and hardly have this accessible for anyone. This is absolutely disgraceful. For breakfast they had not catered for vegans and options are very limited (no hot food, only bread, croissants etc and spread. For €13 per adult is it not worth it. The soft cheese was out of date. When we pointed this out, the lady apologised but didn’t even think of checking or removing the ones they had on display. All the soft cheese were out of date by 5 days - dated 10th April when we used it on 15th April. Would not recommend at all, if you want to have better service!
Stayed 2 nights in Apr 2025