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Best Western The Hatfield Hotel

Property class: 3.5

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Serves lunch and dinner
In-room safe, desk, iron/ironing board, free WiFi
Serves lunch and dinner
Terrace/patio
Deluxe Suite, 1 Double Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Business services
  • Bar

Explore the area

View in a map
The Esplanade, Suffolk, Lowestoft, England, NR33 0QG
  • Place, South Beach
    ‪1 min walk‬
  • Place, Hollywood Cinema
    ‪4 min walk‬
  • Place, The Marina Theatre
    ‪14 min walk‬
  • Airport, Norwich (NWI-Norwich Intl.)
    ‪57 min drive‬

Room options

View all photos for Standard Room, 1 Single Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Single Bed, Non Smoking

8.2 out of 10
Very good
(14 reviews)
  • 71 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(9 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Non Smoking, Sea View

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking, Sea View

8.8 out of 10
Excellent
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Non Smoking, Sea View

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Single Beds, Non Smoking, Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 Double Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Suite, 1 Double Bed, Non Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Non Smoking (Lodge)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Single Beds, Non Smoking (Lodge)

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Non Smoking (Lodge)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking (Lodge)

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds, Non Smoking (Lodge)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, Multiple Beds, Non Smoking (Lodge)

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds, Non Smoking (Lodge)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, Multiple Beds, Non Smoking (Lodge)

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Family Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

Deluxe Room, 1 Double Bed, Non Smoking (Lodge)

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Deluxe Room, 2 Single Beds, Non Smoking (Lodge)

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Standard Room, 1 Single Bed, Non Smoking (Lodge)

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Deluxe Room, 1 Double Bed, Non Smoking, Sea View

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Deluxe Room, 2 Single Beds, Non Smoking, Sea View

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Deluxe Room, Multiple Beds, Non Smoking, Sea View

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed
  • Free Wi-Fi

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About this property

Best Western The Hatfield Hotel

A restaurant, a bar/lounge and 24-hour room service are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site.
Best Western The Hatfield Hotel offers 33 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Our customers tell us that they can't get enough of the helpful staff at Best Western The Hatfield Hotel. During your stay, you're just a quick walk from South Beach. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at LT1 Fish and Chips & More
  • Full breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Steps from South Beach and 6 minutes on foot from Hollywood Cinema
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

A computer station is on site and WiFi is free in public spaces. The business-friendly Best Western The Hatfield Hotel also features a terrace, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking is free.

This 3.5-star Lowestoft hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 8:00 AM to 10:30 AM.
LT1 Fish and Chips & More – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
The Terrace – This bar serves lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 15.95 for adults and GBP 7.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • LT1 Fish and Chips & More
  • The Terrace

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15.95 for adults and from GBP 7.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Hatfield LOWESTOFT
Hatfield LOWESTOFT
The Hatfield Hotel Lowestoft
Best Western The Hatfield Hotel Hotel
Best Western The Hatfield Hotel Lowestoft
Best Western The Hatfield Hotel Hotel Lowestoft

Best Western The Hatfield Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 204 out of 495 reviews
Rating 8 - Good. 183 out of 495 reviews
Rating 6 - Okay. 72 out of 495 reviews
Rating 4 - Poor. 20 out of 495 reviews
Rating 2 - Terrible. 16 out of 495 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Emma

Liked: Cleanliness, staff & service, amenities
Friendly staff and great location
Stayed 1 night in Jan 2026

10/10 Excellent

Jamie

Stayed 1 night in Jan 2026

10/10 Excellent

Joey

Liked: Cleanliness, property conditions & facilities
Great value breakfast top notch 👌
Stayed 1 night in Nov 2025

2/10 Terrible

Shaun

Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service
Some of the staff have very bad altitudes
Stayed 2 nights in Jan 2026

10/10 Excellent

Stephen Ian

Liked: Cleanliness, staff & service, amenities
First choice whenever I stay in Lowestoft.
Stayed 1 night in Jan 2026

6/10 Okay

Lynsay

Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2025

8/10 Good

MALCOLM

Liked: Cleanliness, staff & service, amenities
Warm and comfortable. Very good full English breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Shallum

Stayed 1 night in Dec 2025

8/10 Good

john, Leek

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The bedroom was spotless. Everywhere was clean and the staff very helpful. But top marks go to the breakfast. Being a vegetarian i didnt expect much choice. However not only a cooked vegetarian breakfast but also a cooked vegan . Along with a buffet style, Ive not seen this before.
Stayed 2 nights in Dec 2025

6/10 Okay

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities
Third visit, different rooms, same issue- bed very uncomfortable. Mattress is cheap with springs felt
Stayed 1 night in Dec 2025

8/10 Good

Hannah

Stayed 1 night in Dec 2025

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Great location; lovely staff
Stayed 1 night in Dec 2025

8/10 Good

Rupert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel helpful staff
Stayed 5 nights in Nov 2025

6/10 Okay

Johan

Stayed 1 night in Dec 2025

10/10 Excellent

Matthew

Stayed 1 night in Nov 2025

6/10 Okay

Chris

Stayed 1 night in Nov 2025

10/10 Excellent

Moira

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very helpful and friendly, nice room ,had a good breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the promenade. Staff helpful and friendly
Stayed 1 night in Oct 2025

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Hotel a bit dated. Bed terrible. Old and feel springs. Poor night sleep ☹️
Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over the last few years all my family have enjoyed visiting the Hatfield Hotel as the downstairs restaurant is lovely and the staff are always very welcoming. This is the first time I stayed for a few days and not only is it great value, the sea view and the sound of the waves coming in are exceptionally calming … it’s right on the beach so we saw the first light dawn in the most easterly place in the UK. It’s a treat.
Early morning from the window.
Stayed 3 nights in Oct 2025

8/10 Good

Denis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bedroom noisy all night with extractor fans
Stayed 1 night in Sep 2025

8/10 Good

ken

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good value and convenient location. Decent breakfast and comfortable beds. Just a few minutes walk from train station.Had no issues whilst and and would stay again.
Stayed 2 nights in Sep 2025

8/10 Good

Rupert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Western The Hatfield Hotel

Welcoming hotel and very conveniently located
Stayed 1 night in Aug 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and comfotable staff veey helpfull.
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew, Brisbane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice ambience around the bar and sea view terrace
Stayed 3 nights in Aug 2025