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Best Western The Hatfield Hotel

3.5 star property

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Photo gallery for Best Western The Hatfield Hotel

A terrace with wicker furniture and a table, overlooking the sea and a pier.
A view of a beach from a window, including the ocean, a pier, and a road with vehicles.
A hotel with a modern facade, a prominent entrance, and a visible sign for the Hatfield Hotel.
A bar area with a long counter, multiple taps, and a variety of bottles.
A hotel room with a large bed, a desk, and a chair.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Business services
  • Bar

Explore the area

View in a map
The Esplanade, Suffolk, Lowestoft, England, NR33 0QG
  • Place, South Beach
    ‪1 min walk‬
  • Place, Hollywood Cinema
    ‪4 min walk‬
  • Place, The Marina Theatre
    ‪14 min walk‬
  • Airport, Norwich (NWI-Norwich Intl.)
    ‪59 min drive‬

Room options

View all photos for Standard Room, 1 Single Bed, Non Smoking

A hotel room with a large bed, a desk, and a chair.

Standard Room, 1 Single Bed, Non Smoking

7.8 out of 10
Good
(15 reviews)
  • 71 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Non Smoking

A hotel room with a large bed, a desk, and a chair.

Standard Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(9 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Non Smoking

A hotel room with two beds, a desk with a chair, a television, and a window with curtains.

Standard Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Non Smoking, Sea View

A hotel room with a large bed, a TV, a chair, and a desk.

Standard Room, 1 Double Bed, Non Smoking, Sea View

9.0 out of 10
Wonderful
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Non Smoking, Sea View

A hotel room with two beds, a desk with a chair, a television, and a window with curtains.

Standard Room, 2 Single Beds, Non Smoking, Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 Double Bed, Non Smoking

A hotel room with a bed, a bedside table, a lamp, a mirror, and a window with curtains.

Deluxe Suite, 1 Double Bed, Non Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Non Smoking (Lodge)

A hotel room with a large bed, a desk, and a chair.

Standard Room, 2 Single Beds, Non Smoking (Lodge)

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Non Smoking (Lodge)

A hotel room with a large bed, a desk, and a chair.

Standard Room, 1 Double Bed, Non Smoking (Lodge)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds, Non Smoking (Lodge)

In-room safe, desk, iron/ironing board (on request), free WiFi

Standard Room, Multiple Beds, Non Smoking (Lodge)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds, Non Smoking (Lodge)

In-room safe, desk, iron/ironing board (on request), free WiFi

Standard Room, Multiple Beds, Non Smoking (Lodge)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds, Non Smoking

A view of a beach from a window, including the ocean, a pier, and a road with vehicles.

Family Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

Deluxe Room, 1 Double Bed, Non Smoking (Lodge)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Deluxe Room, 2 Single Beds, Non Smoking (Lodge)

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Standard Room, 1 Single Bed, Non Smoking (Lodge)

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Deluxe Room, 1 Double Bed, Non Smoking, Sea View

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Deluxe Room, 2 Single Beds, Non Smoking, Sea View

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Deluxe Room, Multiple Beds, Non Smoking, Sea View

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About this property

Best Western The Hatfield Hotel

A restaurant, a bar/lounge and 24-hour room service are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site.
Best Western The Hatfield Hotel offers 33 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Our customers tell us that they can't get enough of the helpful staff at Best Western The Hatfield Hotel. During your stay, you're just a quick walk from South Beach. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at LT1 Fish and Chips & More
  • Full breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Steps from South Beach and 6 minutes on foot from Hollywood Cinema
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

A computer station is on site and WiFi is free in public spaces. The business-friendly Best Western The Hatfield Hotel also features a terrace, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking is free.

This 3.5-star Lowestoft hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 8:00 AM to 10:30 AM.
LT1 Fish and Chips & More – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
The Terrace – This bar serves lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 15.95 for adults and GBP 7.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • LT1 Fish and Chips & More
  • The Terrace

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15.95 for adults and from GBP 7.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Hatfield LOWESTOFT
Hatfield LOWESTOFT
The Hatfield Hotel Lowestoft
Best Western The Hatfield Hotel Hotel
Best Western The Hatfield Hotel Lowestoft
Best Western The Hatfield Hotel Hotel Lowestoft

Best Western The Hatfield Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 211 out of 509 reviews
Rating 8 - Good. 186 out of 509 reviews
Rating 6 - Okay. 73 out of 509 reviews
Rating 4 - Poor. 20 out of 509 reviews
Rating 2 - Terrible. 19 out of 509 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Graham O'Sullivan

Liked: Cleanliness, staff & service
Staff were fab and nice place to stay.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
All staff were brill food lovely jubbly.room was hot had toturn off radiator.some areas needed a bit off tlc.but deffo stay again
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Joey

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff was lovely and easy check in
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Emma

Liked: Cleanliness, staff & service, amenities
Friendly staff and great location
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely sea view room. The staff were friendly and welcoming. Beds were comfortable and the room was clean. The breakfast was very good, A good choice of both continental food and then a cooked breakfast.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Great location; lovely staff
Stayed 1 night in Dec 2025
Verified

8/10 Good

Rory

Liked: Cleanliness, staff & service, property conditions & facilities
Nice view out to sea and to listen to tje waves whilst falling asleep. Every member of staff I interacted with were super helpful and friendly
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities
All good and the breakfast was a real treat! Thank you.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Joey

Liked: Cleanliness, property conditions & facilities
Great value breakfast top notch 👌
Stayed 1 night in Nov 2025
Verified

8/10 Good

Rupert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel helpful staff
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean although the radiator was on in the bathroom and had no way to turn it off. The bed was a bit stiff for our preferences. Overall, all of the staff were very friendly and relatable and knowledgeable of the local area. Breakfast was bloomin’ delicious! Excellent stay over all!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was first rate, the staff were more than helpful the food was excellent and the room clean. The sea view would have been better without the fog, but you can’t blame the hotel for that! I will definitely be going back.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Stephen Ian

Liked: Cleanliness, staff & service, amenities
First choice whenever I stay in Lowestoft.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Moira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very helpful and friendly, nice room ,had a good breakfast.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
We stay here for valentine's weekend Its a great location with good food Our room had a sea view which was also a perfect addition We stayed at this hotel many years ago and said one day we will come back, although i think the decor in the rooms are the same lol itwas a bit dated but clean We will definitely be vack but won't leave it so long The breakfast was very good and worth the stay just for that
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic breakfast and helpful staff
Stayed 1 night in Jul 2025
Verified

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was very pleasant. Friendly staff, nice views and lovely breakfast
Stayed 1 night in Jun 2025
Verified

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities
Staff we had to move rooms after one night because the heating didn’t work and the shower was intermittent with hot water The staff were excellent on moving us
Stayed 3 nights in Feb 2026
Verified

8/10 Good

MALCOLM

Liked: Cleanliness, staff & service, amenities
Warm and comfortable. Very good full English breakfast
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice ambience around the bar and sea view terrace
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Rupert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Western The Hatfield Hotel

Welcoming hotel and very conveniently located
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and comfotable staff veey helpfull.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Mar 2025
Verified

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here many times and we enjoyed our stay here,
Stayed 3 nights in Oct 2022
Verified

8/10 Good

Stephen G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lowestoft Good Stay

Nice hotel, friendly staff, good food.
Stayed 1 night in Oct 2024