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La Résidence Phou Vao

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Photo gallery for La Résidence Phou Vao

Exterior
Restaurant
Front of property
Restaurant
Front of property – evening/night

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Phou Vao Road, Luang Prabang, 84330
  • Place, Phousi Hill
    ‪2 min drive‬
  • Place, Night Market
    ‪3 min drive‬
  • Place, Morning Market
    ‪4 min drive‬
  • Airport, Luang Prabang (LPQ-Luang Prabang Intl.)
    ‪6 min drive‬

Room options

View all photos for Garden Heritage Suite

Garden Heritage Suite | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Garden Heritage Suite

  • Garden view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Mountain View Suite

Mountain View Suite | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Mountain View Suite

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Phou Si Temple Suite

Phou Si Temple Suite | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Phou Si Temple Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Phou Vao Grand Heritage Suite

Phou Vao Grand Heritage Suite | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Phou Vao Grand Heritage Suite

  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About this property

La Résidence Phou Vao

Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free full breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Additionally, a health club, a bar/lounge and a poolside bar are on-site.
La Résidence Phou Vao offers 34 accommodations, which are accessible via exterior corridors and feature DVD players and free minibar items. Rooms open to balconies. Each accommodation is individually furnished. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 38-inch LED televisions come with premium satellite channels and pay-per-view films. Guests can make use of the in-room espresso makers and minibars. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and free newspapers. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

A health club and complimentary bicycles are featured at the hotel. In addition to an outdoor pool, other recreational amenities include a steam room and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

During your stay at La Résidence Phou Vao, you'll be within walking distance of Mekong. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Enjoy international cuisine and pool views while dining at Mountain Terrace
  • Take a swim in the outdoor pool
  • Treat yourself to body treatments, Thai massages or body scrubs at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and complimentary bicycles
  • Just a 4-minute drive from Night Market and a few minutes from Mekong
  • Free local-area shuttle service
La Résidence Phou Vao offers its guests a full-service spa, an outdoor pool, and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A steam room, a library, and a terrace are also featured at the luxury La Résidence Phou Vao. A free area shuttle within 6 km is available. Self parking is free.

This 5-star Luang Prabang hotel is smoke free.

Guests are served a free full breakfast daily from 6:00 AM to 10:30 AM.
Mountain Terrace – Overlooking the pool, this restaurant specialises in international cuisine. Guests can enjoy drinks at the bar. Open daily.
Mountain Bar – On-site bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 6 km
  • Limo/town car service
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Mountain Bar
  • Mountain Terrace

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Library
  • Outdoor pool
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • DVD player
  • Free area shuttle
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Free pool cabanas
  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Hardwood flooring in room
  • No lift

More

  • 2 floors
  • 4 buildings
  • Banquet hall
  • Built in 1976
  • Colonial architecture
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 38-inch LED TV with premium cable/satellite channels
  • DVD player
  • IPod dock
  • Pay films

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at La Résidence Phou Vao

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 60.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 180
  • Christmas Eve (24 December) Gala Dinner per child: USD 90 (from 4 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 220
  • New Year's Eve (31 December) Gala Dinner per child: USD 110 (from 4 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: USD 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
La Résidence Phou Vao offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Phou
Phou Vao
Residence Phou Vao
Residence Phou Vao Hotel
Residence Phou Vao Hotel Luang Prabang
Residence Phou Vao Luang Prabang
La Residence Phou Vao By Orient-Express Hotel Luang Prabang
La Residence Phou Vao Hotel
La Residence Phou Vao Resort
Belmond Résidence Phou Vao Hotel Luang Prabang
Belmond Résidence Phou Vao Hotel
Belmond Résidence Phou Vao Luang Prabang
Belmond Résidence Phou Vao
La Résidence Phou Vao Hotel
Belmond La Résidence Phou Vao
La Résidence Phou Vao Luang Prabang
La Résidence Phou Vao Hotel Luang Prabang
La Résidence Phou Vao A Belmond Hotel Luang Prabang

La Résidence Phou Vao Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 66 out of 82 reviews
Rating 8 - Good. 15 out of 82 reviews
Rating 6 - Okay. 0 out of 82 reviews
Rating 4 - Poor. 0 out of 82 reviews
Rating 2 - Terrible. 1 out of 82 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff was amazing.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was absolutely fantastic, an over the top 6 star experience. Andrei and his staff were so friendly and anticipated our every need. The facilities and grounds are beautiful and tranquil and the dining was extraordinary. We were only here 3 nights and wish it had been longer.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Aleksandar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice service and great staff who works there. They really take care of every detail so that their guests feel special. Highly recommend this Belmond Hotel to those who want to have luxury experience of Luang Prabang.
Stayed 4 nights in Apr 2023
Verified

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A truly peaceful, serene, beautiful property. A private residence indeed. Excellent staff and service. Food delicious. Interesting tours provided. The best in Luang Prabang.
Stayed 4 nights in Jan 2024
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was wonderful and one could not ask for a better time! The staff ere kind, attentive and very friendly. No question was an issue and staff were always making great suggestions. The ambience was terrific and we were made to feel at home as well as special. The food was a treat! We highly recommend La Residence and hope to return!
Stayed 7 nights in Feb 2023
Verified

10/10 Excellent

Lonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A magical place. Following an intense work period and long journey, i arrive at Belmond to welcoming smiles and drumming. Gracious and affable check-in is followed by a Baci ceremony where the shaman explained the Laotian belief that a soul could leave one’s body (it had) and by ritual we restored our souls do ourselves. Then through the beautifully gardened grounds to a large, luxuriously appointed room with a view of the Luang Prabang valley. Terrific made to order breakfasts (not a buffet) including Laotian, Eastern, and Western dishes is eagerly and proudly served by the familial staff. Had cocktails and delicious snacks at the weekly cocktail party talking with very interesting life of the general manager (Salim?) The social and the quiet pools are fantastic, the massage great. Peng, the bartender who doesn’t drink, stirred up interesting concoctions. An ap and a van made everything easy. I applaud Belmond for aiding Myanmar staff with opportunities in Laos while that country is stressed. The staff was more welcoming than my own mother on a trip home. Not only did the beauty and friendliness return a weary travelers would to his body, but the experience elevated my spirit. A remarkable place of warm-hearted, inviting people. Highly Recommend.
Stayed 3 nights in Nov 2022
Verified

10/10 Excellent

Taeko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
レセプション、レストラン、ドライバーさん、全てのスタッフの対応がフレンドリーで良かったです。 朝食のカオソーイ（ベジタリアン仕様）もすごくおいしかったです。
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Ito

Liked: Cleanliness, staff & service, property conditions & facilities
素晴らしい大人のリゾート。街の喧騒からはなれ、静かにくつろげます。街から少し離れてはいるけれど、車で10分弱で便利。スタッフは親切で優秀です。
Stayed 1 night in May 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The property was amazing! The staff were fantastic! Very friendly.
Stayed 3 nights in Aug 2020
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A perfect base

This hotel is quite magical. The service is genuine and impeccable and the style is in harmony with Laos. I loved it here and it made the visit complete.
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful stay in Luang Prabang

Lovely property with a fabulous infinity pool. Excellent breakfast. The coconut puff pancakes are phenomenal. Desserts were very good. Shuttle was very helpful.
Stayed 3 nights in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The Belmond Phou Vao is a good hotel in Luang Prabang. The best thing about it is the service. We were very well taken care of by the whole staff, in particular Cathy - at the front office/guest relations. They were super nice and helpful. The hotel also offers many different activities and the ones we were able to participate in were really well planned and executed to perfection! The food is very good and the head chef and executive chef are really nice, going up to the table to talk to us! Since it was our honeymoon, they sent lots of gifts such as a dessert plater and a wine bottle, which was extremely nice! Our only complaint is that the hotel is in need of renovations. The rooms are really antiquated and not what one would expect of a 5 star hotel. It’s spacious, but old (mainly the shower/bath, closets and the bed linens which is really scratchy).
Stayed 3 nights in Nov 2019
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

Beautiful place not far from downtown. The service was outstanding. Nothing was too much trouble for the staff. There is shuttle into town but if they were free they would drop you any time. Food was excellent as well.
Stayed 3 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service
Staff, setting and ambience sublime - and the engaging kind helpful staff taught us so much about Laos and Laos culture. We would highly recommend!
Stayed 7 nights in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
บริการดีมาก พนักงานดีทุกคน ประทับใจในการบริการ อาหารเช้าอร่อยมาก วิวโอเค แต่ในห้องพักน้ำไหลเบามาก พื้นไม้เวลาเดินมีเสียงไม้ลั่นค่อนข้างรำคาญ
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
This was a wonderful experience! Very quiet and peaceful.... Beautiful views, billy goats to cut the grass, warm country French Atmosphere in the middle of a vibrant city, wonderful sincere hardworking staff. The Lao food was outstanding (not as Spicey as Thai); took a class on campus.....Came here on a lark and were very pleased.
Stayed 3 nights in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere and friendly staff. Little bit far from town but they send us to there by shuttle bus anytime.
Stayed 3 nights in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and attentive. Made an effort to say hello and show an interest in what we were doing.
Stayed 4 nights in Jun 2019
Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this place , magical natural setting minutes away by tuktuk from the historic center , great service everybody is very helpful. This was my second time there,
Stayed 4 nights in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ルアンプラバーンのおすすめホテル

また行きたいホテル リゾート気分とモダンなおもてなしで満足
Stayed 3 nights in May 2019
Verified

8/10 Good

mathieu

Liked: Cleanliness, staff & service, room comfort

A beautiful hotel which need some fixing

A beautiful hotel which need some fixing. Air cond doesnt work properly, pool needs a clean up and staff is disorganised. Breakfast on the go is minimal.
Stayed 2 nights in Mar 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all round! Attentive and accommodating staff beautiful rooms and surroundings lives up to Superb reputation
Stayed 3 nights in Feb 2019
Verified

8/10 Good

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Setting, property are amazing. Spa (main reason we stayed here) was really nice. Food unfortunately was a let down, much below standard of some of the nicer Lao restaurants in town (Manda de Laos in particular). Telephones were also down which did not really bother us but a bit strange for a 5*+ property. Next time would probably just go to the Spa and stay in town or at rosewood.
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views from pool and eating area. Offer rides to town.
Stayed 4 nights in Oct 2018
Verified

10/10 Excellent

Yos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

วิวรอบโรงแรมและในโรงแรมสวยมาก พนักงานทุกคนยิ้มแย้มและดูแลดีมากๆ อาหารเช้าอร่อยมาก สปาดีมากๆ มีรถรับส่งในตัวเมือง และกิจกรรมให้ทำทุกวันสลับหลายอย่าง เงียบสงบ และผ่อนคลาย
Stayed 2 nights in Jul 2018