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Hotel A Palazzo Busdraghi, Residenza d'Epoca

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Photo gallery for Hotel A Palazzo Busdraghi, Residenza d'Epoca

Property entrance
Classic Double or Twin Room | Down duvets, in-room safe, individually decorated, desk
Lounge
Dining
Classic Double or Twin Room | View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Room service

Explore the area

View in a map
Via Fillungo 170, Lucca, LU, 55100
  • Place, Basilica of San Frediano
    ‪2 min walk‬
  • Place, Piazza dell'Anfiteatro
    ‪2 min walk‬
  • Place, Lucca Roman Amphitheatre
    ‪2 min walk‬
  • Airport, Pisa (PSA-Galileo Galilei)
    ‪27 min drive‬
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Room options

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | Down duvets, in-room safe, individually decorated, desk

Classic Double or Twin Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double or Twin Room

Down duvets, in-room safe, individually decorated, desk

Superior Double or Twin Room

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Down duvets, in-room safe, individually decorated, desk

Deluxe Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Basic Single Room

Basic Single Room | Down duvets, in-room safe, individually decorated, desk

Basic Single Room

  • 11 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Romantic Apartment, Annex Building (via Buia 32 1st Floor)

Romantic Apartment, Annex Building (via Buia 32 1st Floor) | Down duvets, in-room safe, individually decorated, desk

Romantic Apartment, Annex Building (via Buia 32 1st Floor)

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Down duvets, in-room safe, individually decorated, desk

Standard Double or Twin Room

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Hotel A Palazzo Busdraghi, Residenza d'Epoca

Pet-friendly Lucca residence connected to the convention centre, steps from Museum of Torture
Along with self parking, this smoke-free residence has concierge services and tour/ticket assistance. WiFi in public areas is free. Other amenities include multilingual staff assistance.
Hotel A Palazzo Busdraghi, Residenza d'Epoca offers 8 accommodations with a safe and complimentary slippers. Each accommodation is individually decorated. Beds feature down duvets. Digital televisions are provided. Bathrooms include bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs.

Our customers tell us that they can't get enough of the helpful staff at Hotel A Palazzo Busdraghi, Residenza d'Epoca. During your stay, you'll be connected to the convention centre and just a quick walk from Via Fillungo. Free WiFi in public areas, a round-trip airport shuttle (surcharge) and concierge services are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Museum of Torture and Lucca Roman Amphitheatre
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hotel A Palazzo Busdraghi, Residenza d'Epoca offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 3.5-star Lucca residence is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in the accommodation: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 15 per day); discounts available
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 15 per day)
  • Limited on-site self parking

Family friendly

  • Children stay free (see details)

Dining

  • Limited room service

Bedrooms

  • Bedsheets provided
  • Down comforter
  • Rollaway/extra bed: EUR 25 per day

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 30-inch TV with digital channels

Laundry

  • Coin laundry
  • Laundry service

Work spaces

  • Desk chair
  • Laptop workspace

Climate control

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Fee: EUR 20 per accommodation per stay
  • Service animals exempt from fees
  • Food and water bowls

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Guidebooks
  • Limited-hour front desk
  • Local maps
  • Luggage storage
  • Multilingual staff
  • Proposal/romance packages
  • Restaurant dining guides
  • Safe
  • Tour and ticket assistance

Location highlights

  • Connected to a convention centre
  • Connected to a rail/subway station
  • Connected to a shopping centre
  • In a historical district
  • In a village
  • In the city centre
  • Near a health/beauty spa
  • Near a train station
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 1 floor
  • 2 buildings
  • 8 units
  • Comprehensive recycling policy
  • Connecting units available
  • Double-glazed windows
  • Individual decor
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 10:30 AM; check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee: EUR 20 for check-in between 8:00 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please note that the check-in for guests staying in the apartment is available from 2 PM and 8 PM. Check-out is at 10 AM.

Renovations and closures

The property is closed between 6 January and 29 January.
The property will be renovating from 6 January 2026 to 29 January 2026 (completion date subject to change). The following areas are affected:
  • Front desk
  • Hallway
  • Lobby
During renovations, the residence will make every effort to minimise noise and disturbance.

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 20 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 60.00 per vehicle (one way)
  • Self-parking fee: EUR 15.00 per day
  • Nearby parking fee: EUR 15 per day
  • Pet fee: EUR 20 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-in fee: EUR 20 for check-in between 8:00 PM and midnight
  • Rollaway bed fee: EUR 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel A Palazzo Busdraghi, Residenza d'Epoca offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT046017B9Q786B6B7
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 20 September to 01 June.
  • Alcohol isn't served at Hotel A Palazzo Busdraghi, Residenza d'Epoca.

Property is also known as

Hotel Palazzo Busdraghi
Hotel Palazzo Busdraghi Residenza d'Epoca
Hotel Palazzo Busdraghi Residenza d'Epoca Lucca
Palazzo Busdraghi
Palazzo Busdraghi Residenza d'Epoca
Palazzo Busdraghi Residenza d'Epoca Lucca
Hotel A Palazzo Busdraghi, Residenza d'Epoca Lucca
Hotel A Palazzo Busdraghi, Residenza d'Epoca Residence
Hotel A Palazzo Busdraghi, Residenza d'Epoca Residence Lucca

Hotel A Palazzo Busdraghi, Residenza d'Epoca Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 165 out of 233 reviews
Rating 8 - Good. 55 out of 233 reviews
Rating 6 - Okay. 8 out of 233 reviews
Rating 4 - Poor. 1 out of 233 reviews
Rating 2 - Terrible. 4 out of 233 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Bruno, Houston

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great central location. A rustic feel to it being a Residenza d'Epoca.
Stayed 1 night in Oct 2025

10/10 Excellent

margaret

Liked: Cleanliness, room comfort
The manager called Marta was so helpful and went above and beyond to help us settle in and find our way. What a lovely person
Stayed 3 nights in Sep 2025

10/10 Excellent

Emmanouil

Liked: Cleanliness, amenities, property conditions & facilities
very good hotel in the heart of Lucca
Stayed 5 nights in Aug 2025

10/10 Excellent

Shaun

Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed my stay! Only disappointment was it was too short! Lucca had so much to offer and the staff at this residence were generous in ensuring the stay was a wonderful one.
Stayed 1 night in Aug 2025

10/10 Excellent

Mogens Nellemann

Very friendly staff

Ideal location. VERY friendly staff.
Stayed 2 nights in Jul 2025

10/10 Excellent

Stephen

Great place to stay

The lady on reception was most amazing . Gave us the friendliest welcome I have ever received . Always smiling and offering to help and advise . The room was spacious , comfy and spotless . The breakfast was super , and the service top notch . The location was brilliant , just off the amphitheatre close to shops restaurants and bars I would most definitely recommend
Stayed 2 nights in Jul 2025

10/10 Excellent

Sonia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved the personal care, delicious breakfasts, and sophisticated decor! Nothing negative to stay except that we wish we could have stayed longer!
Stayed 9 nights in Jul 2025

10/10 Excellent

Hannah

Liked: Cleanliness, property conditions & facilities
Lovely atmosphere
Stayed 2 nights in Jun 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was a fabulous example of Lucca - the entrance door was 15th century, the room decor was typical of the period, yet with clean, modern facilities, and the lady managing, Ingrid, was so helpful and kind. Breakfast was just lovely. Fantastic stay to start our holiday.
Stayed 2 nights in Jun 2025

8/10 Good

Christer

Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
A gorgeous, quiet, very small hotel in an old palace just off one of the main Lucca streets. We had a large twin room with a lot of character and a good bathroom. The ladies who run the hotel are very helpful and friendly. The breakfast is excellent with home made yoghurt and cakes. The hotel is very clean and in excellent condition. We highly recommend this memorable and delightful hotel. For people with limited mobility there is limited parking and not to the door, There is a flight of stairs and a heavy door up to the hotel. There was a small amount of noise one night but generally very quiet and right in the centre of all the sights, restaurants & shops.
Stayed 3 nights in Apr 2025

10/10 Excellent

Andrew, Saarbruecken

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

karen

Travelled with partner
Liked: Amenities
Wonderful clean and beautiful
Stayed 1 night in Mar 2025

10/10 Excellent

Alison

Liked: Cleanliness, room comfort

Enjoyable vidit

Friendly & welcoming staff. Good breakfast. Easy access to all Lucca had to offer. Would recommend
Stayed 3 nights in Mar 2025

8/10 Good

Brian

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
This charming, perfectly located hotel has well appointed rooms, a lovely, caring staff and a wonderful breakfast to start the day. Located on Via Fillunga, you are in the heart of Lucca. Dolce Marta and Dolce Ingrid are a delight - helpful, kind, fun and both speak excellent English. I loved staying at this wonderful hotel.
Stayed 3 nights in Sep 2024

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location; beautiful/comfortable room and fantastic host! Highly recommend!
Stayed 1 night in Aug 2024

10/10 Excellent

Laurie

Travelled with family, Travelled with pets
Liked: Cleanliness, property conditions & facilities
Great location. Very convenient to enjoy Lucca. Wonderful hosts.

8/10 Good

Joy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Lev

Liked: Cleanliness
Stayed 5 nights in Jun 2024

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service and great location!
Stayed 1 night in Jun 2024

10/10 Excellent

Betsy

Stayed 2 nights in May 2024

10/10 Excellent

Meridith

Liked: Cleanliness, room comfort

A breath of fresh air

Stayed 1 night in May 2024

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, room comfort

Fabulous Lucca B&B

Very clean , comfortable, beautiful vintage property. Very pleasant and helpful manager Marta, helpful and sweet Ingrid. Wonderful breakfast with freshly brewed coffee, wonderful cakes and good selection. Can’t say enough about our wonderful stay!
Stayed 2 nights in May 2024

10/10 Excellent

Tom

Liked: Cleanliness, room comfort

Highly recommended

We enjoyed our stay very much. The staff was just delightful and our breakfast was lovely. An excellent location as well!
Stayed 1 night in May 2024