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Hotel Napoleon

4.0 star property

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Photo gallery for Hotel Napoleon

Front of property
Free buffet breakfast
Minibar, in-room safe, desk, blackout curtains
Meeting facility
Restaurant

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
Viale Europa,536, Lucca, LU, 55100
  • Place, Walls of Lucca
    ‪8 min walk‬
  • Place, Piazza Napoleone
    ‪16 min walk‬
  • Place, Palazzo Pfanner
    ‪5 min drive‬
  • Airport, Pisa (PSA-Galileo Galilei)
    ‪27 min drive‬

Room options

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, blackout curtains

Single Room

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, blackout curtains

Standard Double or Twin Room

8.4 out of 10
Very good
(5 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

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About this property

Hotel Napoleon

A bar/lounge, coffee/tea in a common area and 24-hour room service are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and concierge services are on-site.
Hotel Napoleon offers 56 accommodations with minibars and a safe. Satellite televisions are provided. Bathrooms include bidets, complimentary toiletries and hairdryers. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel Napoleon, you'll be within walking distance of Piazza Napoleone. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast offered
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Amenities include a front desk safe, a business centre and 3 meeting rooms
  • On-site recreation includes mountain biking and bicycles to rent
  • 15 minutes on foot from Piazza Napoleone and a 1-minute drive from Walls of Lucca
  • Pets welcome for a fee
You can enjoy a drink at the bar/lounge. Free breakfast is available. Public spaces have free WiFi.

A business centre and 3 meeting rooms are available. The business-friendly Hotel Napoleon also features multilingual staff, a garden, and coffee/tea in common area. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Lucca hotel.

Guests are served a free buffet breakfast.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Mountain biking
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms
  • Business centre
  • Conference space

Outdoors

  • Garden

Accessibility

  • 10 steps to reach entrance
  • No lift

More

  • 5 floors
  • Banquet hall
  • Built in 1964
  • Designated smoking areas
  • Renovated entire property - 2014

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 2 AM

Express check-in available

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Napoléon Lucca

Napoléon Lucca

Napoleon Lucca

Napoleon Hotel Lucca

Napoleon Hotel

Hotel Napoléon

Napoleon

Hotel Napoleon Hotel

Hotel Napoleon Lucca

Hotel Napoleon Hotel Lucca

Hotel Napoleon Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 98 out of 346 reviews
Rating 8 - Good. 148 out of 346 reviews
Rating 6 - Okay. 71 out of 346 reviews
Rating 4 - Poor. 23 out of 346 reviews
Rating 2 - Terrible. 6 out of 346 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The desk staff were very helpful snd friendly
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Darcie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the staff and breakfast! Also even though I was in a “single” room, the bed was large and comfy.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
I am traveling alone and secured a perfect little room for a great price. Clean, comfortable, free breakfast, friendly and helpful staff, a bar, and close to the train station. Perfect stay.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Bent Erling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Stayed 4 nights in Aug 2024
Verified

8/10 Good

Göran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice romantic stay at Hotel Napoleon in Lucca

We had a very pleasant stay at Hotel Napoleon. The room was very good with a balcony. We felt it was also very good service and hospitality. The staff were very nice and friendly, always eager to help whatever we asked for. The breakfast was delicious, home made müssli, scramble eggs, fruit, juice, different types of yoghurt and good coffee just to mention some of what they had. The only thing we were missing was vegetables, for example tomatoes. The location just outside the city wall was perfect for us, just a short walk to the city center or to take the car to visit villages outside Lucca up on the hill side.
Stayed 2 nights in May 2023
Verified

8/10 Good

Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location poco distante dalle mura di Lucca, pulito e confortevole. Da ritornare
Stayed 1 night in Jun 2024
Verified

4/10 Poor

VALTER R

Liked: Staff & service
Disliked: Property conditions & facilities

Café da manhã é atendimento dos funcionários excel

Está em reforma no momento. Pessoal de atendimento muito bom em todos turnos. Nicolló conhece tudo ao redor.CafCafé da manhã excelente. Prédio em reforma em funcionamento. Com certeza, em breve, merecerá melhor avaliação
Stayed 2 nights in May 2024
Verified

8/10 Good

antonio del

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Posizione facilmente raggiungibile all’ ingresso della città. Pulizia perfetta ed attenzione ai minimi particolari. Colazione superlativa per la qualità e la diversità di prodotti, dal dolce al salato frutta e ogni ben di Dio. Camera comoda con bagnio ampio. Consigliatissimo
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

celma miguel

Liked: Cleanliness, staff & service, room comfort

relembransdo a Italia

incrivel. Otima localizaçao,conforto,cafe da manha exelente,pessoal da recepçao, perfeito para bate volta para cidades proximas,especialmente Pisa
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Emanuele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima posizione, vicino alle mura e con parcheggio.
Verified

2/10 Terrible

Laura

Disliked: Staff & service, amenities, property conditions & facilities
Sono rimasta molto delusa da questa struttura. È vicino all’uscita dell’autostrada in una zona molto umida e rumorosa. Il rumore si sentiva anche con le finestre chiuse. Non c’è climatizzazione.Quando l’ho fatto notare lo staff mi ha consigliato di aprire la finestra - con grande maleducazione. Come se non bastasse, la stanza aveva una scala antincendio proprio davanti che rendeva l’apertura della finestra poco sicura oltre che estremamente rumorosa. Non ci sono tapparelle né persiane - se te lo stai chiedendo. Purtroppo il servizio clienti expédia non era disponibile negli orari del mio soggiorno altrimenti mi sarei rifiutata di pagare perché la stanza non corrispondeva affatto alla descrizione e mi sono sentita ingannata e maltrattata.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

angelo Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personale cordiale e disponibile, colazione abbondante e ottima .posizione hotel strategica a due passi dal centro storico
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Annalisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breve soggiorno, posto strategico per visitare Lucca Pisa e dintorni, vicino autostrada e il centro di Lucca si raggiunge a piedi. Camere essenziali ma con tutti i comfort pulito, ordinato con personale molto disponibile soprattutto la gentilissima Arianna, i suoi suggerimenti di grande aiuto.
Stayed 2 nights in Jun 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel comodo, curato e confortevole

Staff molto gentile e professionale. Misure anti-Covid visibili e ben superiori alla media. Camera recentemente ristrutturata, silenziosa e molto confortevole, con letto comodo, regolazione autonoma della temperatura, bollitore e altre piccole attenzioni. Pulizia accurata. Colazione buona per qualità e varietà. Posizione comodissima sia per visitare Lucca, raggiungibile a piedi, sia rispetto all'autostrada. Buon rapporto qualità/prezzo
Stayed 2 nights in Jan 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
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Stayed 1 night in Nov 2021
Verified

10/10 Excellent

luca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale gentilissimo con un ortima colazione. Ottima la posizione per visitare lucca senza il problema dell auto
Stayed 2 nights in Oct 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beim eintreten ins Hotel sehr positiv überrascht, von innen sehr modern und sauber. Frühstück war sehr gut.
Stayed 3 nights in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vicino al centro, lo si può raggiungere a piedi. Personale cortese e gentile. Alcune camere matr molto piccole per il prezzo pagato.
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
receptionist var rigtig sød og gav gode råd til ture.
Stayed 3 nights in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremley helpful. Room was spotless & maintained daily .Breakfast very good variety & choices including lovely fresh fruit salad.. Only down sides was just set back fron a very busy main road & the hotel had a petrol station either side of it but it was so easy to walk to the old Town from there and the views of all the surrounding Tuscan hills made up for it we both said that we will defiinatley go back again . The hotel does not have swimming pool so missed not having a swim there but we took a 40 minute bus ride to Vevechia beach so swam there .
Stayed 4 nights in Jun 2019
Verified

8/10 Good

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Étape agréable

Lors d’un séjour en Toscane petite étape à Lucca pour visiter aussi Pise. Hôtel à proximité à pieds du centre-ville, animé.
Stayed 1 night in May 2019
Verified

6/10 Okay

Alessandro

Disliked: Property conditions & facilities, room comfort
Hotel modesto, necessita di ristrutturazione e ammodernamento.
Stayed 1 night in Oct 2018
Verified

8/10 Good

Rosita

Liked: Cleanliness, staff & service
Convenient location to freeway and only 5 min drive to old town Lucca. The staff were very friendly and helpful. The shower was too small and the room was tiny.
Stayed 4 nights in Sep 2018
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The beds are so hard we could not get a good sleep and werr stiff and sore in morning. If you like a super hard bed then this will be fine for you.
Stayed 1 night in Sep 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buon albergo per una puntata turistica su Lucca

Le camere matrimoniali sono molto piccole. Il personale è gentilissimo. La posizione dell'hotel non è lontana dal centro (1,5 km dal Duomo) che pertanto è raggiungibile anche a piedi.
Stayed 1 night in Aug 2018