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Hotel Rex

3.0 star property

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Photo gallery for Hotel Rex

A café with tables set for dining, featuring a variety of pastries and drinks.
A hotel lobby with a check-in counter, seating area, and a reception desk.
A view from a balcony overlooking a parking area with several cars, a no parking sign, and a building with a flagpole displaying the European Union flag and the Italian flag.
A hotel lobby with a large TV, black leather sofas, a marble floor, and framed pictures on the wall.
A hotel entrance with a green awning and the initials "HR" above it. There are potted plants on either side of the entrance.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
Piazzale Bettino Ricasoli 19, Lucca, LU, 55100
  • Place, Walls of Lucca
    ‪2 min walk‬
  • Place, Piazza Napoleone
    ‪6 min walk‬
  • Place, Piazza dell'Anfiteatro
    ‪11 min walk‬
  • Airport, Pisa (PSA-Galileo Galilei)
    ‪29 min drive‬

Room options

View all photos for Standard Double or Twin Room

A hotel room with a large bed, a chair, a desk with a lamp, a television mounted on the wall, and a window with curtains.

Standard Double or Twin Room

8.6 out of 10
Excellent
(39 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Single Room

A room with a single bed, a nightstand with a lamp, and framed pictures on the wall.

Standard Single Room

8.4 out of 10
Very good
(17 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Standard Triple Room

A bedroom with a bed, a television on a stand, a nightstand with a lamp, and a wardrobe.

Standard Triple Room

9.6 out of 10
Exceptional
(5 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Family Room, 2 Bedrooms

A bedroom with a bed, a desk with a computer, a chair, a staircase, and a door.

Family Room, 2 Bedrooms

9.0 out of 10
Wonderful
(4 reviews)
  • 35 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

Suite

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Hotel Rex

This smoke-free hotel features a bar/lounge, a 24-hour front desk and a computer station. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, tour/ticket assistance, a TV in a common area and a front desk safe are on-site.
Hotel Rex offers 25 accommodations with minibars and a safe. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers with a deep soaking bath, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The free breakfast at Hotel Rex gets good marks from our customers. During your stay, you're just a quick walk from Walls of Lucca. Free WiFi in public areas and a bar are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Amenities include a front desk safe, a computer and a lift
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Walls of Lucca and 5 minutes on foot from Porta San Pietro
  • Cats and dogs welcome for a fee (restrictions apply)
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

The business-friendly Hotel Rex also features tour/ticket assistance, a front desk safe, and a television in common area.

This 3-star Lucca hotel is smoke free.

Guests are served a free buffet breakfast daily from 7 AM to 10 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • A bar/lounge

Things to do

  • TV in common areas

Family friendly

  • Baby toys
  • Children's games
  • Children's toys
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Rex Lucca
Rex Lucca
Hotel Rex Hotel
Hotel Rex Lucca
Hotel Rex Hotel Lucca

Hotel Rex Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 330 out of 591 reviews
Rating 8 - Good. 201 out of 591 reviews
Rating 6 - Okay. 47 out of 591 reviews
Rating 4 - Poor. 9 out of 591 reviews
Rating 2 - Terrible. 4 out of 591 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very comfy near the station and very friendly staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Great breakfast!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mei-Ling

Liked: Cleanliness, staff & service
Great location, spacious room and super friendly staffs. Highly recommended this hotel for a short day to visit Lucca, Viareggio or Pisa.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Marta

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff, unbeatable location and plentiful breakfast makes this a perfect stay
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

carole

Liked: Cleanliness, staff & service, amenities
Warm, welcoming hotel for a perfect location to discover the beauty that is Lucca.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Alysson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location with a professional and warm team
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

carrie ann

Liked: Cleanliness, staff & service, property conditions & facilities
super convenient to the train station and great value for the price.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice family friendly and charming hotel, conveniently located close to the train station for a visit to beautiful Lucca.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

LEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly service
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect place to check out Lucca! Staff was very helpful and it was easy access to train station and walking around.
Stayed 1 night in Sep 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
Clean Room, staff were brilliant and could not be more helpful.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff and rooms were great
Stayed 1 night in May 2023
Verified

10/10 Excellent

natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very nice staff
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal location

Ideal location for exploring Lucca, lovely staff and great breakfast. Would stay again in future
Stayed 3 nights in May 2025
Verified

10/10 Excellent

ANA

Liked: Amenities
A perfect stay. Welcoming staff. Clean and cozy rooms. Great breakfast options.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Stella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location near station perfect for onward travel, friendly staff and good breakfast. Would stay here again, rooms clean.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Sheila

Liked: Cleanliness, amenities, property conditions & facilities
Loved the quirky nature of the property, old fashioned but clean and welcoming a spit away from tge main station and easy walk into tge old town definitely stay again
Stayed 1 night in May 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great. Perfect location with a wonderful breakfast and great staff who were really friendly.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Maryann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and Convenient location
Stayed 1 night in Sep 2024
Verified

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, nice and quiet. Reception staff were absolutely lovely, all staff were really friendly and helpful. Decent shower, decent breakfast - good range of food. Room was comfortable, with plenty of charging points.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Annika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff and perfect location just outside the medieval Wall.
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect place in Lucca

Right at the train station the perfect place to explore Lucca and the region. Nice and helpful staff, breakfast with many Italian delicacies...
Stayed 4 nights in Apr 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Hotel Rex. Staff were friendly and hotel was closee to the rrain
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstandingly helpful friendly staff and comfortable rooms also very close to station and only a short walk to reach inside the city walls
Stayed 5 nights in Oct 2024
Verified

10/10 Excellent

Sabine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old 3-star property right outside the wall. Clean in all areas. Super friendly staff from Front Desk to breakfast to room maids. Great self-serve breakfast and a variety of teas and cookies in the hallways for guests to serve themselves. The room had all the amenities you need. Hotel is near the rail station, but I never heard a train. Some reviews talk about folks hanging around the train station which I did not encounter and I felt safe at all times.
Stayed 3 nights in Mar 2026