See all properties

Palazzo Dipinto

4.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Palazzo Dipinto

Front of property – evening/night
Lobby
Property entrance
Reception
Junior Suite | Premium bedding, minibar, in-room safe, individually furnished

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar
  • Laundry room

Explore the area

View in a map
Piazza del Palazzo Dipinto, 27, Lucca, LU, 55100
  • Place, Piazza Napoleone
    ‪2 min walk‬
  • Place, Walls of Lucca
    ‪5 min walk‬
  • Place, Piazza dell'Anfiteatro
    ‪7 min walk‬
  • Airport, Pisa (PSA-Galileo Galilei)
    ‪28 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Classic Double Room

Classic Double Room | Premium bedding, minibar, in-room safe, individually furnished

Classic Double Room

8.0 out of 10
Very good
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Premium bedding, minibar, in-room safe, individually furnished

Superior Double or Twin Room

9.4 out of 10
Exceptional
(6 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Large Single Beds OR 1 King Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, minibar, in-room safe, individually furnished

Superior Double Room

10.0 out of 10
Exceptional
(4 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, minibar, in-room safe, individually furnished

Deluxe Double Room

10.0 out of 10
Exceptional
(4 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, individually furnished

Junior Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Room (Master)

Room (Master) | Premium bedding, minibar, in-room safe, individually furnished

Room (Master)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Premier Room

Premier Room | Premium bedding, minibar, in-room safe, individually furnished

Premier Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | Premium bedding, minibar, in-room safe, individually furnished

Suite

  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Local and international cuisine
The Tuscanian Hotel
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.8 out of 5, Exceptional, 108 reviews
The Tuscanian Hotel

About this property

Palazzo Dipinto

Hotel in Lucca with free breakfast and 24-hour front desk
Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and a business centre. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Palazzo Dipinto offers 19 accommodations with minibars and a safe. This individually furnished accommodation includes desks. Beds feature premium bedding. 32-inch LED televisions come with satellite channels.

Bathrooms include a shower, bathrobes, slippers and bidets. This Lucca hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Palazzo Dipinto. During your stay, you're just a quick walk from Puccini Museum. Features include free breakfast and free WiFi in public areas, plus a bar.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Puccini Museum and Piazza San Michele
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A business centre and meeting rooms are available. The business-friendly Palazzo Dipinto also features tour/ticket assistance, concierge services, and laundry facilities.

This 4-star Lucca hotel is smoke free.

Guests are served a free buffet breakfast daily from 8:00 AM to 11:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Art gallery
  • Bicycle storage
  • Designer stores

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Electric kettle
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 49.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: EUR 49.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT046017A1NIIJEKUO
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Palazzo Dipinto Hotel Lucca
Palazzo Dipinto Hotel
Palazzo Dipinto Lucca
Palazzo Dipinto Hotel
Palazzo Dipinto Lucca
Palazzo Dipinto Hotel Lucca

Palazzo Dipinto Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 371 out of 401 reviews
Rating 8 - Good. 22 out of 401 reviews
Rating 6 - Okay. 6 out of 401 reviews
Rating 4 - Poor. 0 out of 401 reviews
Rating 2 - Terrible. 2 out of 401 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Sheila

Stayed 2 nights in Oct 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old-world charm. Located in the center of the city with extraordinary amenities. A great place to enjoy all that Lucca has to offer.
Stayed 1 night in Oct 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A top class little boutique hotel!

This is the third time I have stayed in this hotel and what a gem it really is. Perfectly located within the walls - pretty much in the centre of everything. Rooms are clean / modern / upmarket functional. Nothing else needed as far as bedroom is concerned. Breakfast also is excellent- simple food at its best Italian style. No swimming pools here but just a really good place to stay. Staff also were super helpful- big thanks.
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Hotel / Great Location

Really helpful staff. First class rooms. Excellent breakfast.
Stayed 3 nights in Sep 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Tawnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and clean, 24 hour front desk.
Stayed 2 nights in Aug 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Comfortable modern rooms. Limited facilities. Staff coms a bit hit and miss, eg restaurant booking hadn’t been made when we were told it would be. Make sure to reserve parking early if required.
Stayed 1 night in Aug 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved being centrally located in the old city of Lucca. We could walk everywhere. The hotel and staff were flawless.
Stayed 4 nights in Jul 2025

10/10 Excellent

Loriann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean hotel located in the heart of Lucca. Excellent breakfast was included and parking was very reasonable. They even allowed us to keep the car there after checkout for several hours 100% recommend!
Stayed 1 night in Jun 2025

10/10 Excellent

Finbarr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great staff
Stayed 3 nights in Jul 2025

10/10 Excellent

Anushirvan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel in a nice area.
Stayed 2 nights in May 2025

10/10 Excellent

Tami

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was absolutely GORGEOUS! Everything, from the moment we walked in the entryway was just beautiful. Our room was very large, with an extra sitting room. It was beautifully decorated, very modern, with wonderful amenities in the room. The breakfast was delicious with so many options. The staff were all friendly and helpful. The location of the hotel is perfect, just a few minute walk to the main center of town with many restaurants and shops. Also, just a 3 or 4 minute walk to the Walls of Lucca walk, which we did each morning. I highly recommend this hotel and hope to come back!
Stayed 2 nights in Jun 2025

10/10 Excellent

Jeffrey A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrific All around. Highly Recommended

Great location, comfortable and clean room, wonderful to have parking in the middle of Lucca. Staff was friendly and accommodating. Nice breakfast also. Would certainly recommend to others and would stay again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay, great staff and very good location for the city
Stayed 1 night in Jun 2025

10/10 Excellent

Roy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Thoroughly enjoyed our stay at Palazzo Dipinto. Excellent location, access to their parking garage (and staff parks and retrieves your car!). Our room was very clean, well appointed, and had an interesting upstairs loft-like attic space with a TV and sofa. Staff is friendly and helpful. Lobby area is very nice and breakfast was great. Lucca is a wonderful town to visit and I feel Palazzo Dipinto enhanced the experience.
Stayed 2 nights in Jun 2025

10/10 Excellent

Pauletta

Stayed 3 nights in Jun 2025

10/10 Excellent

Nishant

Stayed 2 nights in May 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Perfect location. Wonderful hospitality.
Stayed 3 nights in May 2025

10/10 Excellent

Cassandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was, in a word, impressive. Not only is it a lovely and clean hotel but the staff was amazing!!!!! We didn’t even think to ask about parking and were impressed that they had an option for a reasonable rate. But the staff was so nice and made our stay top notch. From the morning buffet to their helpful recommendations this hotel was great.
Stayed 2 nights in Apr 2025

10/10 Excellent

Robert, Phoenix

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Lucca hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Denise

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute property, very friendly and helpful at the front desk. Excellent location to walk to restaurants and shopping.
Stayed 1 night in Mar 2025

10/10 Excellent

Eric, Arlington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice Hotel near the center of the walled city. It is 10 minutes from the train station and close to the restaurants and shopping in Lucca. The staff are very helpful and friendly.
Stayed 2 nights in Apr 2025

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent location and facilities with great breakfast and staff
Stayed 3 nights in Mar 2025