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Annex Luzernerhof

Property class: 3

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Photo gallery for Annex Luzernerhof

A hotel room with a bed, a TV, a small table, two chairs, and a plant.
A modern living room with a brown leather sofa, a red chair, and a glass coffee table with fruit. There is a dining area with a table and chairs in the background.
A rooftop terrace with wicker chairs, a table, and a view of the city and mountains.
A bar area with a variety of liquor bottles displayed on a metal tray.
A modern living room with a wooden ceiling, a red armchair, a glass coffee table with fruit, and a staircase.

Reviews

5.8 out of 10

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Bar
  • Laundry room

Explore the area

View in a map
Alpenstrasse 3, Lucerne, 6004
  • Place, Lion Monument
    ‪5 min walk‬
  • Place, Lucerne Town Hall
    ‪6 min walk‬
  • Place, Chapel Bridge
    ‪6 min walk‬
  • Airport, Zürich (ZRH)
    ‪52 min drive‬

Room options

View all photos for Double Room, Shared Bathroom

A hotel room with a bed, a desk, a chair, a potted plant, and a painting on the wall.

Double Room, Shared Bathroom

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room, Shared Bathroom

A hotel room with a bed, a TV on a wooden stand, a small table, a chair, and a window with red and yellow curtains.

Single Room, Shared Bathroom

  • 13 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Similar properties

A bar area with a wooden table, stools, and shelves stocked with snacks and beverages.
ibis budget Luzern City
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  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
3.9 out of 5, Good, 1,161 reviews
The price is €162
includes taxes & fees
24 Aug - 25 Aug
ibis budget Luzern City

About this property

Annex Luzernerhof

Along with a restaurant, this smoke-free guesthouse has a bar/lounge and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, tour/ticket assistance and a hair salon are on-site. Housekeeping is available once per stay.
Annex Luzernerhof offers 12 accommodations with a hairdryer and free toiletries. Flat-screen televisions come with cable channels.

Bathrooms include a shower. This Lucerne guest house provides complimentary wireless Internet access, with a speed of 50+ Mbps. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Annex Luzernerhof, you're just a quick walk from Chapel Bridge. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy international cuisine while dining at Joel's
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry and tour or ticket assistance
  • Just a 3-minute walk from Bourbaki Panorama and 5 minutes on foot from Lion Monument
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Annex Luzernerhof also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services.

This 3-star Lucerne guest house is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
Joel's – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: CHF 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Joel's

Things to do

  • Shopping centre

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Hair salon
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Tour and ticket assistance

Outdoors

  • On a lake

Accessibility

  • Lift

More

  • 1 building
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Refrigerator

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: 10:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Hotel Luzernerhof, Alpenstrasse 3, 6004 Luzern]
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

  • Pets and service animals are not allowed at Annex Luzernerhof

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: CHF 20 per accommodation, per stay
  • A tax is imposed by the city: CHF 2.30 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 20 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property is professionally cleaned
This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to Hotel Luzernerhof, Alpenstrasse 3, 6004 Luzern
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Annex Luzernerhof Lucerne
Annex Luzernerhof Aparthotel Lucerne
Annex Luzernerhof Aparthotel
Annex Luzernerhof Lucerne
Annex Luzernerhof Guesthouse
Annex Luzernerhof Guesthouse Lucerne

Annex Luzernerhof Reviews

Reviews

5.8
Rating 10 - Excellent. 20 out of 159 reviews
Rating 8 - Good. 37 out of 159 reviews
Rating 6 - Okay. 37 out of 159 reviews
Rating 4 - Poor. 26 out of 159 reviews
Rating 2 - Terrible. 39 out of 159 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Jurrien

Liked: Cleanliness, staff & service, property conditions & facilities
it was a okay location! Nic people.
Stayed 1 night in Jul 2025
Verified review

2/10 Terrible

Brandon

Disliked: Cleanliness, amenities, property conditions & facilities
my friend likes the receptionist, so handsome 😘
Stayed 2 nights in Jun 2025
Verified review

6/10 Okay

Brenda

Liked: Cleanliness, staff & service, amenities
The bedroom was basic but clean and renovated. The building is an old building and not very well soundproof. The entrance looks a little sketchy but the place is close to the old town. Stay was one night.
Stayed 1 night in Jul 2025
Verified review

2/10 Terrible

Nemia

Disliked: Cleanliness, amenities, property conditions & facilities
we didn't expect the annex area, location is nice but the property area is bad.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, Great location

Unclear was that our room was actually in a building a quick block north. But front desk staff escorted us directly to our room. The room was very spacious, beds cozy, ample plugs. Bathroom/Shower were common but the building so quiet we encountered nobody else. Great location to everything. 100% would stay again.
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
The room key and the key for the entrance to the building is the same. (Is a actual key like the old days, if so, is it anybody has the entrance key can open the room?) Room is spacious with shared bathroom (with 2 others) next to the room. In room sink. Walkable.
Stayed 4 nights in Sep 2025
Verified review

8/10 Good

Nataliya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and clean, but bed was not big for a queen size it’s not if a full size, friendly stuff, you will have to walk to another building after you check in.
Stayed 1 night in May 2024
Verified review

6/10 Okay

Paulus

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom is shared which we were not aware but this is our mistake, but also bathroom floor was sticky and this made less comfortable. Further personnel very friendly but room, bed, furniture very old
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Mr J

Disliked: Property conditions & facilities
Early mornings very noisy. And gloomy.
Stayed 2 nights in May 2024
Verified review

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Noisy sleep

The pucture looked ok , but i didnt realize the room was in a ghetto building with comunal bathrooms and showers, the pictures looked ok but the building was very noisy and had a terrible sleep, dont go for the cheaper hotel i guess?
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

Debora

Disliked: Cleanliness, staff & service, property conditions & facilities
very dirty water cups and sink, always cold and had a very strong smell of cigarette smoke everywhere.
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Margaret

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel itself was okay, but i was in an outer building and couldn't find it the next time i went out. No room service no kettle to make a coffee. Rather isolated
Stayed 2 nights in Sep 2023
Verified review

6/10 Okay

Katie

Liked: Cleanliness, property conditions & facilities
The fridge was dirty and the whole room smelt like cigarette smoke. We also didn’t appreciate that the curtains were see-through. Everything else was great.
Stayed 2 nights in May 2025
Verified review

4/10 Poor

Kalvert

Disliked: Staff & service
The Picture on the site was misleading the room was much smaller nd for this room It was ways over prised A Real Rip Off!!!
Stayed 1 night in May 2025
Verified review

6/10 Okay

Robert

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Surprised to discover we were not in the hotel itself, but in a building 2 blocks away. Not a nice accommodation. Noisy, hot, uncomfortable pillow. Shared bathrooms not very nice
Stayed 1 night in Jul 2024
Verified review

2/10 Terrible

Daniel

Disliked: Cleanliness, property conditions & facilities
No washroom in s suite. no toilet paper in shared washroom. House keeping forgotten one day. no dedicated power to fridge.
Stayed 3 nights in Jun 2025
Verified review

6/10 Okay

Christian

Liked: Staff & service
I wasnt aware, that in the Luzernerhof Annex wasn't in the luzernerhof, and closer to the crowded and noisy Löwenplatz. and also had to leave a depot for my key. Also that i had to share toilet and shower was not expected . Maybe nexttime i should read better the descirptions of the place.
Stayed 1 night in Oct 2023
Verified review

6/10 Okay

Jean

Liked: Cleanliness
Disliked: Property conditions & facilities
The Annex does not have phone service to call front desk, no wifi, and no heater it was so cold. They kept on telling me that i have the only one who has problem. But if i am at the lobby of the main hotel i have internet service.
Stayed 4 nights in May 2023
Verified review

8/10 Good

Christine

Liked: Cleanliness, property conditions & facilities
I read all the reviews (after booking with no cancellation!!) and was pretty nervous about my stay. However I must say I was pleasantly surprised. The room was clean, beds fresh, towels changed daily, bathrooms were easily accessible and private. There were block out external blinds, fans for the heat and no noise. This is simple accommodation, you’re not paying a fortune to stay. Yes - it is different to an hotel and the neighbourhood is in the centre of the city. So that comes with a multitude of characters passing by. However it is also close to all the attractions and easy to access public transport. The hotel staff were lovely and helpful. Guests should bring $20chf to pay a key deposit - this is returned immediately upon your departure. Luzern is a beautiful city ready to be explored!
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Victoria

Liked: Cleanliness, staff & service, room comfort

Basic but alright

Very basic clean room with shared bathroom (there didn’t seem like many people using it though). Internet worked. Could have used more plug sockets by the bed. Things were a bit dusty but not main areas. It was quite noisy at night so we kept the windows shut, but it was by a main coach area in town. Very handy to have a sink and fridge in the room. Bed linen was clean and so were shared areas. I read that others didn’t know the apartment was away from the main hotel and that people didn’t know they were using shared facilities, however this was clear from the start. The entrace is in an archway next to a kiosk but it was fine. Possibly slightly overpriced but we stayed in peak season where everything is expensive!
Stayed 2 nights in Jul 2025
Verified review

2/10 Terrible

Annette

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
I wanted to stay in yhe hotel itself, not something up the block around the corner. Had 1 key for main enteance and room. Was separated from roommate and unable to get into the room. Originally searched hotel with AC, it had a table fan. No coffee for expresso machine. Said it had a restaurant below, was only open for breakfast. They said other building had a restaurant, didnt open till 11:30 am. Was put in a hostel shared bathroom. Had to pay extra $30 a night to have own restroom, then had to share bed with cousin. EXTREMELY noisy!
Stayed 3 nights in Sep 2024
Verified review

2/10 Terrible

Verified traveller

Disliked: Staff & service

Becareful!

Joint address with another "Hotel Luzernerhof". Bad check-in service received. The senior receptionist there lacks of professions and impolite. No travel plugs for lendings. Indeed the senior claimed she did not know about Annex Luzernerhof nor hotels.com even with confirmation email shown, and we were offered a room at higher price in Hotel Luzernerhof. Angry experience and felt being cheated.
Verified review

2/10 Terrible

Greg

Disliked: Amenities
On arrival I got told that we will be staying at a different hotel. It was in a scruffy location in a block of flats. I purposely booked the hotel to have 24h reception and a restaurant, but they send some people to a different location. We could smell weed there. I guess they rent few flats and send them there. A receptionist was very aggressive and rude when I only asked why we had to stay at a different location and photos of the room were completely different. After mentioning about smell of weed, she said adults can do what they want. She said that because it had been booked through third party, they would not help us.
Stayed 1 night in Aug 2024
Verified review

2/10 Terrible

Robert

Disliked: Cleanliness, amenities, property conditions & facilities
Check-in was at main hotel about 2 blocks from annex where we stayed. Arriving after dark the annex was in a dark alley with no lighting at the entrance, stairs or hallway. Room was very basic but okay. Beds were comfortable and clean. Apparently we booked a room with no bathroom. The two shared hallway bathrooms were locked all night and likely occupied by vagrants. The shower handle was broken. We had booked for two nights but got a much better room at another location—the front desk of the main hotel was friendly but only offered a 50% refund of our second night. Note that the bathrooms were open in the morning and the lights were working but we did not feel safe to stay again. Note that the photos of the annex on Expedia and their website include many pictures of the much nicer main hotel, only the room photos are accurate. The Annex is only acceptable if there are no other affordable options.
Stayed 2 nights in May 2025
Verified review

6/10 Okay

Jordan

Liked: Staff & service
Disliked: Property conditions & facilities

O

Average to poor is accurate. After reading reviews I somewhat expected this. Some things were ok and a saving grace to the stay. When I unlocked the door and stepped into the room the smell was stale. I opened the door to the outside and run the fan which eventually helped. This should be addressed prior to guests staying. The second thing was the power supply. I had to juggle lights, fans andy charging accessories to make this work. There was only one accessible electrical connection in the room. Third was the cleanliness of the room. Just some surfaces that need a wipe. The bedding was fine, and the bathroom was ok. The service from the staff at the hotel across the street where you check in is excellent. I think that this place exists in this town is important, just know what you're getting yourself in for when booking.
Stayed 1 night in Jul 2025