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Chateau Guetsch

Property class: 4.5

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Photo gallery for Chateau Guetsch

A large, white, multi-story building with a prominent tower, surrounded by dense forest and mountains in the background.
A spacious living room with a large sofa, a patterned armchair, and a flat-screen TV.
Two individuals standing on a balcony overlooking a cityscape with mountains in the background.
A view through a window with curtains, revealing a cityscape with buildings and a body of water.
A spacious bedroom with a large bed, a television, and a balcony with a view.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • Business services

Explore the area

View in a map
Kanonenstrasse, Lucerne, LU, 6003
  • Place, Chateau Guetsch
    ‪2 min walk‬
  • Place, Chapel Bridge
    ‪16 min walk‬
  • Place, Lucerne Town Hall
    ‪17 min walk‬
  • Airport, Zürich (ZRH)
    ‪52 min drive‬

Room options

View all photos for Suite, Corner

Suite, Corner | Living area | Flat-screen TV

Suite, Corner

  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite (Forster)

A bedroom with a large bed, two bedside tables with lamps, floral wallpaper, and a wooden floor.

Suite (Forster)

  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 Queen Bed (Victoria)

A room with a large bed, a bathtub, and a vanity with a mirror.

Junior Suite, 1 Queen Bed (Victoria)

  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite (Rachmaninoff)

Suite (Rachmaninoff) | Free minibar, in-room safe, desk, laptop workspace

Suite (Rachmaninoff)

  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed

A bedroom with a bed, two bedside tables, a bench, and a chair.

Superior Room, 1 Queen Bed

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed (Orangerie)

Superior Room, 1 Queen Bed (Orangerie) | Free minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed (Orangerie)

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed, Lake View

A bedroom with a canopy bed, two bedside tables with lamps, and patterned wallpaper.

Superior Room, 1 Queen Bed, Lake View

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed, Lake View (Orangerie)

Superior Room, 1 Queen Bed, Lake View (Orangerie) | Free minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed, Lake View (Orangerie)

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room (Triple-Duplex)

A staircase with wooden railings leading to a landing. A teal-colored side table with a red lamp and a patterned armchair are placed on the landing.

Room (Triple-Duplex)

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 1 Double Sofa Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite (Turner)

Suite (Turner) | Free minibar, in-room safe, desk, laptop workspace

Suite (Turner)

  • Sleeps 4
  • 1 Queen Bed and 2 Double Sofa Beds
  • Free Wi-Fi

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About this property

Chateau Guetsch

A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, conference space and concierge services.
Chateau Guetsch offers 37 accommodations with free minibar items and minibars. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Chateau Guetsch's great location gets high marks from our customers. During your stay, you're just a quick walk from Chateau Guetsch. Free WiFi in public areas, a restaurant and a bar are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at Restaurant Lumières
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a playground and bicycles to rent
  • Guests have great things to say about the helpful staff and the location
  • Steps from Chateau Guetsch and 13 minutes on foot from Gameorama
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Chateau Guetsch. The hotel can provide concierge services and wedding services. Parking is available for a fee.

This 4.5-star Lucerne hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Restaurant Lumières – This restaurant specialises in Mediterranean cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
American Bar – This bar only serves light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (CHF 20 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CHF 30 for adults and CHF 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • American Bar
  • Restaurant Lumières

Things to do

  • Bicycle rentals
  • Playground

Family friendly

  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Belle Époque architecture
  • Built in 1888
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Restaurant dining guides

More

  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CHF 30 per pet, per night
  • Maximum 1 (weight limit: 26 lb per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 70.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 30 for adults and from CHF 15 for children
  • Uncovered self-parking fee: CHF 20 per night
  • Pet fee: CHF 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 70.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
This property provides 1 electric vehicle charging station and 2 Tesla charging stations.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Chateau Guetsch
Chateau Guetsch Hotel
Chateau Guetsch Hotel Lucerne
Chateau Guetsch Lucerne
Chateau Guetsch Hotel
Chateau Guetsch Lucerne
Chateau Guetsch Hotel Lucerne

Chateau Guetsch Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 452 out of 664 reviews
Rating 8 - Good. 133 out of 664 reviews
Rating 6 - Okay. 45 out of 664 reviews
Rating 4 - Poor. 17 out of 664 reviews
Rating 2 - Terrible. 17 out of 664 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Bryant

Liked: Cleanliness, staff & service, property conditions & facilities
Such an awesome place to stay. We loved it there.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Your hotel was one of the best we have ever stayed Staff exceptional and food at the restaurant incredible Thank you for a delightful stay hope to be back soon George
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Maxim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel-chateaux is in a perfect location. The view from its restaurants and bar are the best in Luzern!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Derrick

Liked: Cleanliness, staff & service
Great location. Wonderful view of Lucerne.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great and staff very helpful. The views were spectacular.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
It’s such an experience at this beautiful setting! Highly recommend!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views of Luzern from the room. Kind staff and very beautiful room
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an iconic stay in Lucerne - beautiful rooms and wonderful view. Close to everything.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Maurizio

Liked: Cleanliness, staff & service, amenities
Everything was top class, beautiful view too.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Saminakhon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

luis h

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent place to stay
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Charissa

Liked: Cleanliness
Life changing. Great service and views
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Adrianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The chateau is beautiful. And the view from the patio is amazing. We loved that we could hop on and off of public transportation because we were guests at the hotel. Check in was easy, and the gentleman who checked us in was friendly and very knowledgeable about the city and recommended how we should spend the day.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Balcony view of the lake, superb. Wonder the old town, and look up the hill to see your chateaux.
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Christopher

Liked: Cleanliness
Stay was okay, arrived on at Tuesday but the restaurant closes during the week. There are restaurants in the old town. Returned at 9pm and the bar closed.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place with outstanding service and rooms.
Stayed 3 nights in Apr 2025
Verified review

8/10 Good

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities
Views were beautiful from the hotel and breakfasts was good. We love the funicular and very convenient location, walkable to everywhere and easy access to tram stop, a QR code visitor card given by the hotel gives free tram rides.No kettle or tea trays provided which is a disappointment, may be we need to ask?? Overall, enjoyed our stay and would love to go back.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Edmundo

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, good staff
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay! The rooms were beautifully decorated, the bed was super comfortable, the views were spectacular and the staff was fantastic.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay! Absolutely beautiful hotel!
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Charlotte

Liked: Cleanliness, amenities, property conditions & facilities
Staff were wonderful, food was great, rooms are lovely and the outdoor seating was amazing!
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Caryn

Liked: Amenities
Beautiful hotel on a mountain with the best view in town!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent and beautiful location
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was amazing!!
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, will stay there again!
Stayed 2 nights in Aug 2023