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Hotel Alpina

3.0 star property

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Photo gallery for Hotel Alpina

Front of property
Reception
Point of interest
Quadruple Room | Premium bedding, in-room safe, desk, blackout curtains
Point of interest

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Housekeeping
  • Pet-friendly

Explore the area

Map
Frankenstrasse 6, Lucerne, LU, 6003
  • Chapel Bridge
    ‪3 min walk‬
  • Lucerne Town Hall
    ‪5 min walk‬
  • KKL Lucerne
    ‪5 min walk‬
  • Zürich (ZRH)
    ‪53 min drive‬

Room options

View all photos for Deluxe Design Double Room

Deluxe Design Double Room | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Design Double Room

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, desk, blackout curtains

Standard Double Room

  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room | Premium bedding, in-room safe, desk, blackout curtains

Standard Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Triple Room

Standard Triple Room | Premium bedding, in-room safe, desk, blackout curtains

Standard Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Superior Double Room

Superior Double Room | Premium bedding, in-room safe, desk, blackout curtains

Superior Double Room

  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room | Premium bedding, in-room safe, desk, blackout curtains

Quadruple Room

  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

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About this property

Hotel Alpina

Hotel with a restaurant, a quick walk to KKL Lucerne
This smoke-free hotel features a restaurant, a bar/lounge and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a front desk safe are on-site.
Hotel Alpina offers 35 accommodations with a safe and a hairdryer. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include a shower.

This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel Alpina, you're just a quick walk from Chapel Bridge. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 4-minute walk from KKL Lucerne and 4 minutes on foot from Chapel Bridge
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at Hotel Alpina.

This 3-star Lucerne hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11:00 AM.
Hotel Alpina has a restaurant on site.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (CHF 35 per night); discounts available
  • Street parking available
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: CHF 25 to 30 for adults and CHF 15 to 30 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Shopping centre

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-cm TV with satellite channels

More

  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you arrive at the property after hours, you'll need to check in at an alternative location: [Hotel MONOPOL Luzern Pilatusstrasse 1 6003 Luzern]
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: CHF 20 per pet, per night
  • Only dogs and cats are allowed
  • Weight limit: 33 lb per pet
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for CHF 30.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CHF 50.00 per stay
  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 25 to 30 for adults and CHF 15 to 30 for children
  • Nearby parking fee: CHF 35 per night(328 ft away; open 24 hours)
  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after hours will need to go to the following location to check in: Hotel MONOPOL Luzern Pilatusstrasse 1 6003 Luzern
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Breakfast is served at Hotel Monopol, located next door.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Alpina Lucerne
Hotel Alpina Lucerne
Alpina Hotel Lucerne
Hotel Alpina Hotel
Hotel Alpina Lucerne
Hotel Alpina Hotel Lucerne

Hotel Alpina Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 115 out of 408 reviews
Rating 8 - Good. 174 out of 408 reviews
Rating 6 - Okay. 77 out of 408 reviews
Rating 4 - Poor. 20 out of 408 reviews
Rating 2 - Terrible. 22 out of 408 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

PETER, Addlestone

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
City hotel, i expect the drunks, the inconsiderate drivers revving engines and the refuse trucks, but…In a quiet side road, unfortunately taxi drivers and food delivery bikes park outside for their next job and loudly talk across the road to each other. Fixed using earplugs. But what cannot be fixed is the club/pub on ground floor, noisy barstools constantly scraping across a hard floor, then at 3:30am the place is cleared, cleaned and tidied for 30 minutes and impossible to sleep.
Stayed 2 nights in Feb 2025

10/10 Excellent

Paul, Laguna Beach

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice little boutique hotel.
Stayed 1 night in Mar 2025

8/10 Good

Danilo

Liked: Cleanliness, staff & service, room comfort
The hotel bldg is a bit dated. You can hear the people chatting in the street until early morning. Footsteps from the upper floors are annoying specially past midnight. The good thing about this hotel is must the location.
Stayed 3 nights in Feb 2025

10/10 Excellent

Sarah, FLORENCE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculate and all new decor and interior design. Loved extra amenities like heated towel bar and so soft beds.
Stayed 1 night in Feb 2025

2/10 Terrible

Stuart

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Bar/club Downstairs could hear everything. This was despite being on one of the top floors. Paper thin walls between rooms, could hear everything from the neighbours. Great location but not worth staying there due to all the other faults.
Stayed 2 nights in Jan 2025

10/10 Excellent

Maria, Spring Grove

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in and checkout. Great location.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and location right next to the train station. The only downside was that they weren't staffed over the winter so we had to check in at a different hotel, but it wasn't a big inconvenience.
Stayed 3 nights in Dec 2024

6/10 Okay

Kazim orhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in at 16.00 ! Ridiculous as of Train Station hotel.!! but very nice front staff they try to let in 1530 ))) by the way Hotel Front desk at Monopol hotel of the bext door .. Rooms are very cold after 1900 hrs. .
Stayed 1 night in Dec 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Binte Abdul Manan, singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, fuss free check out and very near to the main train station. There is a nespresso coffee maker provided besides the kettle to amke tea. Highly recommended.
Stayed 2 nights in Nov 2024

8/10 Good

Camille

Travelled with partner
Liked: Cleanliness, staff & service
Dated hotel and rooms need TLC, but great value for price and location. Check in is at a nearby hotel, but very friendly staff. Very close to Lucerne Station. Only concern is there are bars down below and people hung out on the street and got so loud until 2AM on the weekdays and 4AM on a Saturday we were there, hence there was earplugs provided in the room.
Stayed 3 nights in Nov 2024

8/10 Good

Jubillee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were nice and helpful. Can hear noises from the outside but it was tolerable.
Stayed 2 nights in Nov 2024

10/10 Excellent

Cammie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property is excellent and affordable. It’s in a great location convenient to the train station and old town. There is an awesome local bar downstairs called Franky and also close for an easy quick bite there is a pizza restaurant The room was very clean and great Swiss design. The staff was so friendly and helpful. Very happy with our stay!
Stayed 1 night in Oct 2024

10/10 Excellent

Alex

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2024

6/10 Okay

Terra

Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Charley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spacious room with a lovely view, and the man at the front desk was really friendly and helpful, would definitely stay here again.
Stayed 1 night in Sep 2024

8/10 Good

Tjeerd

Liked: Staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Wilma, Miami Beach

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
You have to walk to the Monopol sister property reception depending on the time of arrival/to resolve some issue. No AC in some rooms ; they told me they are not required to provide it because it’s a 3 star. I booked thru Expedia, who said there was AC. I was charged extra for an additional bed, which was more like a stretcher.
Stayed 1 night in Aug 2024

2/10 Terrible

ata

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Jul 2024

2/10 Terrible

Elizabeth

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
The internet was very spotty. I had to re-log in at least 10 times in 24 hours because it kept kicking me off. Otherwise it was great. The staff was helpful and the location was great.
Stayed 1 night in Jun 2024

10/10 Excellent

Luisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Robert

Travelled with family
Disliked: Staff & service
We reserved and paid for our room months in advance. When we arrived on a rainy night after traveling the receptionist informed us that they were over booked and they “upgraded” us to a hotel across town and all we had to do is go back out in the rain with our luggage and wait for a bus. Our”upgraded” hotel was near nothing at we spent hundreds of dollars over the course of 3 days on cabs and walked miles to get our group back to the area where we were originally booked, for restaurants a sight seeing. Another family was trying to check in at the same time and were also sent across town in the rain. Terrible experience. Do not book here and expect to have a room. They did nothing in they way of compensation, they just expected us to accept their incompetence and lack of professionalism. Zero Stars. Less if possible.
Stayed 2 nights in Jun 2024