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Hotel Alpina

3.0 star property

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Photo gallery for Hotel Alpina

Front of property
Quadruple Room | Premium bedding, in-room safe, desk, blackout curtains
City view
Point of interest
Premium bedding, in-room safe, desk, blackout curtains

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Pet-friendly

Explore the area

View in a map
Frankenstrasse 6, Lucerne, LU, 6003
  • Place, Chapel Bridge
    ‪3 min walk‬
  • Place, Lucerne Town Hall
    ‪5 min walk‬
  • Place, KKL Lucerne
    ‪5 min walk‬
  • Airport, Zürich (ZRH)
    ‪53 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room | Premium bedding, in-room safe, desk, blackout curtains

Standard Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, in-room safe, desk, blackout curtains

Superior Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed | Premium bedding, in-room safe, desk, blackout curtains

Standard Double Room, 1 Queen Bed

8.0 out of 10
Very good
(3 reviews)
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Design Double Room

Deluxe Design Double Room | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Design Double Room

8.6 out of 10
Excellent
(4 reviews)
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Quadruple Room

Quadruple Room | Premium bedding, in-room safe, desk, blackout curtains

Quadruple Room

8.6 out of 10
Excellent
(4 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

Basic Double Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior
Hotel Monopol
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, 698 reviews
The price is €198
includes taxes & fees
3 Jan - 4 Jan 2026
Hotel Monopol

About this property

Hotel Alpina

Hotel with a restaurant, 4-minute walk to KKL Lucerne
This smoke-free hotel features a restaurant, a bar/lounge and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a front desk safe are on-site.
Hotel Alpina offers 35 accommodations with a safe and a hairdryer. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include a shower.

This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel Alpina, you're just a quick walk from Museum Sammlung Rosengart. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 4-minute walk from KKL Lucerne and 4 minutes on foot from Chapel Bridge
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at Hotel Alpina.

This 3-star Lucerne hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11:00 AM.
Hotel Alpina has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (CHF 35 per night); discounts available
  • Street parking available
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: CHF 25 to 30 for adults and CHF 15 to 30 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Shopping centre

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-cm TV with satellite channels

More

  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you arrive at the property after hours, you'll need to check in at an alternative location: [Hotel MONOPOL Luzern Pilatusstrasse 1 6003 Luzern]
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 1 November 2025 to 31 March 2026 (completion date subject to change). The following areas are affected:
  • Lift
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby

Alternative facilities will be available off-site during the renovation.

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CHF 20 per pet, per night
  • Only dogs and cats are allowed
  • Weight limit: 33 lb per pet
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for CHF 30.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CHF 50.00 per stay (for stays between 1 January and 31 December)
  • A tax is imposed by the city: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 25 to 30 for adults and CHF 15 to 30 for children
  • Nearby parking fee: CHF 35 per night(328 ft away; open 24 hours)
  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after hours will need to go to the following location to check in: Hotel MONOPOL Luzern Pilatusstrasse 1 6003 Luzern
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Breakfast is served at Hotel Monopol, located next door.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Alpina Lucerne
Hotel Alpina Lucerne
Alpina Hotel Lucerne
Hotel Alpina Hotel
Hotel Alpina Lucerne
Hotel Alpina Hotel Lucerne

Reviews

Hotel Alpina Reviews

7.8

Good

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 138 out of 456 reviews
Rating 8 - Good. 189 out of 456 reviews
Rating 6 - Okay. 82 out of 456 reviews
Rating 4 - Poor. 23 out of 456 reviews
Rating 2 - Terrible. 24 out of 456 reviews

Reviews

8/10 Good

Susan

It was nice
Stayed 1 night in Aug 2025

10/10 Excellent

todd

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff service.
Stayed 2 nights in Aug 2025

8/10 Good

Abby

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, booked the quadruple room, was spacious for European standards.
Stayed 1 night in Aug 2025

10/10 Excellent

Nicole

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Doug

Travelled with partner
Disliked: Amenities, property conditions & facilities
Excellent location for trains, buses, boats, tours, and close to Old Town, Chapel Bridge etc. Spacious rooms and bathrooms. No air conditioning not helped much by pedestal fans. Had a bad experience trying to upgrade.
Mt Pilatus from balcony
Stayed 5 nights in Aug 2025

8/10 Good

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it here, except that we were in the heat of summer. It has no air conditioning but they do provide a fan for each side of the bed. Its a great area and everything we needed was within walking distance. I would stay here again if I were not travelling in summer.
Stayed 3 nights in Aug 2025

4/10 Poor

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

If you want to sleep do not stay here!

Hotel Alpina is in a fantastic location—just steps from the train station, which made getting around incredibly convenient. The hotel itself is clean, charming, and the staff were welcoming and friendly throughout our stay. However, there is one major issue that would keep me from staying here again: the noise. There is a bar called Franky’s located directly beneath the hotel, and unfortunately, the noise from its patrons at night is overwhelming. When we entered the room and saw both earplugs and headphones laid out on the bedside table, we had a feeling it might be a problem—and it definitely was. The noise was so obnoxiously loud we couldn’t sleep at all. To make matters worse, the rooms have no air conditioning. While a small fan and what appeared to be a portable A/C unit were provided, the portable unit did not work, and the fan offered little relief. With no way to close the windows without overheating, the full brunt of the street noise came right in. It’s really unfortunate because the location is excellent and the staff are lovely. If you’re staying on a Sunday night (when Franky’s is closed), you might have a different experience. But personally, I would not stay here again due to the lack of sleep caused by the extreme noise.
Stayed 2 nights in Aug 2025

8/10 Good

Lance

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is older and does not have great air conditioning, but they do have floor fans in the room that were on when we arrived. We were on the 5th floor, so it's helpful that they have a lift/elevator. It is small but does the trick with luggage. If a top priority is distance to the train station, this one is a good option.
Stayed 1 night in Jul 2025

8/10 Good

Bijaya

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel.close to train station. Close to attractions.
Stayed 2 nights in Jun 2025

4/10 Poor

Kim

Travelled with partner
Disliked: Amenities
Old building with no charm. No air conditioning, it was stuffy and warm. Room did not feel clean or sanitized from the previous customers.
Stayed 2 nights in Jul 2025

6/10 Okay

Ginette

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Cet hotel est reconnu pour être bruyante à cause des restaurant et bar autour...Donc, l'hotel nous fourni des bouchons pour les oreilles et des écouteurs pour mettre sur notre tête....LOL, mais nous n'avons pas eu à les utiliser.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kristy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Susanne, Milperra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Alpina is in a great location very close to Lucerne Main train station. Located in the heritage district, this hotel has character. We stayed for 3 nights. Evenings were a little noisy but that didn't worry us too much. The Las, I'm sorry I cannot remember your name, who was on the front desk was an absolute delight. She was always happy to see us on our return each day from adventuring into the alps. Hotel Alpina became our home away from home. On our second day we requested another fan for our room, and it was replaced immediately. I recommend Hotel Alpina and would certainly stay again.
Stayed 3 nights in Jun 2025

8/10 Good

Donna, Green Bay

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient location but no air conditioning made sleeping very uncomfortable. Fans nice but not very effective.
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Great location

This is an amazing central location in old Luzerne, perfect for Lake, trains, buses, central to restaurants and walks and with a view of Pilatus. Supermarket near by aswell. However, it can be noisy at night and no air conditioning due to historic building. Good value for money overall. The hotel's location outweighed the negatives.
Stayed 4 nights in Jun 2025

10/10 Excellent

JackieRyanMK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location near train and central Luzern. Nice clean rooms
Stayed 1 night in Jun 2025

6/10 Okay

Rodiana, Naples

Travelled with family
Liked: Cleanliness, amenities
NO AC!!! Be aware that this hotel has no AC. Typically the town of Lucerne has mild weather but we ended there when it was 90* and without AC it was hard to breathe and sleep. Besides that the hotel is near everything and very convenient to walk around.
Stayed 1 night in Jun 2025

2/10 Terrible

Yuvraj

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Avoid at All Costs – Deceptive Staff, Miserable Stay Hotel Alpina was one of the worst hotel experiences I’ve ever had. The front desk staff outright lies to your face — claiming someone is “inspecting the room” just to avoid letting you in before the 3 PM check-in, even when the room is clearly ready. Zero flexibility, zero hospitality. The room itself? Tiny, claustrophobic, and stifling — there’s no air conditioning, and the space is barely livable. The bathroom is so cramped that two people can’t even brush their teeth at the same time. It’s like staying in a closet. The elevator fits one person with a bag (barely), and the hotel is located on an incredibly noisy street where people yell and fight well into the night. It feels like a total ghetto. Do not be fooled by any photos or reviews — stay far away from this place. I wouldn’t recommend this hotel to anyone, not even for one night.
Stayed 2 nights in Jun 2025

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location, location, location Large room with balcony
Stayed 3 nights in Jun 2025

10/10 Excellent

Gin

Stayed 2 nights in Jun 2025

8/10 Good

Cynthia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The hotel is a beautiful old hotel, the rooms were updated with new windows and balcony door....which we needed because the street noise was loud and it was loud very late. There is no air-conditioning so leaving the window and balcony door open for the cool breeze was a must. Bed and pillows were comfy and the location is great for the train and overall sightseeing.We had a good stay.
Stayed 2 nights in Jun 2025

8/10 Good

Judy

Travelled with partner
I liked the cute balconies and that the rooms have been renovated , The location was also good . The room was nice and my only complaint is that the floor was a little sticky . Although the front desk clerk was efficient I thought she could be a little more welcoming . All in all a good stay
Stayed 2 nights in Jun 2025

8/10 Good

Aster

Travelled with family
Good location, clean and convenience
Stayed 4 nights in May 2025

6/10 Okay

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Noisy
Stayed 1 night in May 2025

6/10 Okay

James

Liked: Cleanliness, room comfort
Stayed 2 nights in May 2025