See all properties

Hotel Luzernerhof

4.0 star property

Choose dates to view prices

Photo gallery for Hotel Luzernerhof

Interior
Lounge
Triple Room | 1 bedroom, in-room safe, free WiFi, bed sheets
Daily continental breakfast (CHF 20 per person)
Property entrance

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Alpenstrasse 3, Lucerne, 6004
  • Place, Lucerne Town Hall
    ‪6 min walk‬
  • Place, Chapel Bridge
    ‪6 min walk‬
  • Place, KKL Lucerne
    ‪8 min walk‬
  • Airport, Zürich (ZRH)
    ‪53 min drive‬

Room options

View all photos for Double Room

Double Room | 1 bedroom, in-room safe, free WiFi, bed sheets

Double Room

8.4 out of 10
Very good
(62 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Single Room

Single Room | 1 bedroom, in-room safe, free WiFi, bed sheets

Single Room

7.8 out of 10
Good
(15 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

Triple Room | 1 bedroom, in-room safe, free WiFi, bed sheets

Triple Room

  • 15 sq m
  • Sleeps 2
  • 3 Single Beds

View all photos for Junior Suite

Junior Suite | 1 bedroom, in-room safe, free WiFi, bed sheets

Junior Suite

9.0 out of 10
Wonderful
(6 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Classic Penthouse

Classic Penthouse | 1 bedroom, in-room safe, free WiFi, bed sheets

Classic Penthouse

  • 70 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Similar properties

Exterior
Hotel de la Paix
  • Pet-friendly
  • Free WiFi
  • Breakfast available
  • Housekeeping
4.2 out of 5, Very good, 1,001 reviews
The price is €162
includes taxes & fees
11 Nov - 12 Nov
Hotel de la Paix

About this property

Hotel Luzernerhof

Boardwalk/promenade hotel with 24-hour front desk and bar/lounge
A bar/lounge, concierge services and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include tour/ticket assistance.
Hotel Luzernerhof offers 64 accommodations with espresso makers and a safe. 28-inch flat-screen televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Lucerne hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Hotel Luzernerhof's great location. During your stay, you're just a quick walk from Chapel Bridge. Free WiFi in public areas, a bar and breakfast (surcharge) are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute walk from Bourbaki Panorama and 5 minutes on foot from Lion Monument
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Luzernerhof offers its guests a terrace, tour/ticket assistance, and concierge services. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge.

This 4-star Lucerne hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:00 AM.
Regina Bar – On-site bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (CHF 30 per day)
  • Onsite parking available only on request

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: CHF 20 for adults and CHF 15 for children
  • A bar/lounge

Restaurants on site

  • Regina Bar

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (60 centimetre wide door)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker

More

  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CHF 20 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately CHF 20 for adults and from CHF 15 for children
  • Nearby parking fee: CHF 30 per day (328 ft away)
  • Pet fee: CHF 20 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Luzernerhof Lucerne
Hotel Luzernerhof
Luzernerhof Lucerne
Luzernerhof
Luzernerhof Hotel Lucerne
Hotel Luzernerhof Hotel
Hotel Luzernerhof Lucerne
Hotel Luzernerhof Hotel Lucerne

Reviews

Hotel Luzernerhof Reviews

8.2

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 292 out of 721 reviews
Rating 8 - Good. 263 out of 721 reviews
Rating 6 - Okay. 101 out of 721 reviews
Rating 4 - Poor. 44 out of 721 reviews
Rating 2 - Terrible. 21 out of 721 reviews

Reviews

4/10 Poor

Francesca

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I would not recommend this hotel. Hot, dirty, cigarette smoke in the lobby, noisy, and dated (in a bad way). Manager was, however, very receptive to our feedback and did kindly offer a refund for one night to accommodate. This was the bright spot. I would still not recommend this hotel, but I applaud the manager for her service and appreciate her willingness to receive our feedback.
Stayed 3 nights in Aug 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended.

Great location. Very nice room. Would stay here again.
Stayed 1 night in Aug 2025

8/10 Good

Wahab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean facility. Noisy cause of traffic. Good location near the train station which was walkable.
Stayed 1 night in Aug 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Perfect spot. Near the lake and close to all attractions. Staff was exceptional and room was very nice. Would stay again.
Stayed 2 nights in Jul 2025

6/10 Okay

Lesa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine with my stay except for the smell of smoke that came up to the fifth floor from the lobby bar.
Stayed 1 night in Jul 2025

10/10 Excellent

Pushpa

Stayed 2 nights in Jul 2025

10/10 Excellent

linda

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, and friendly staff.
Stayed 1 night in Jun 2025

8/10 Good

Laurie, Olathe

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 2 nights in Jul 2025

8/10 Good

Derek

Liked: Amenities, property conditions & facilities
Nice hotel, easy walk from railway station and all the main tourist spots. I had a single room which was clean and had a comfortable bed, a safe, flat screen TV with lots of channels, charging points for phones and nice bathroom with a good shower. Staff were all nice and helpful. Buffet breakfast was good. My room overlooked the street but with the window closed there wasn't much traffic noise. The only thing that stops this being excellent was the lack of air conditioning but I wasn't that hot and slept well. I definitely recommend it as a good place to stay unless you really need air conditioning. I very much enjoyed my stay.
Stayed 3 nights in Jul 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very central, 10 mins walk from the railway station, old fashioned charm, my room at the front could have been noisy but everything shuts at 2300 in Luzern so it gets quiet. Did me fine for 4 nights.
Stayed 4 nights in Jul 2025

8/10 Good

Richard, Chesterfield

Travelled with partner
Very convenient location to center of Lucerne - we were able to walk to all areas of interest to us. Wifi connection process was very cumbersome and we need to ask for help from the front desk staff. Room did have some dustballs on the floor in the corner and under chairs and desk.
Stayed 2 nights in Jul 2025

4/10 Poor

Rachel

Stayed 2 nights in Jul 2025

10/10 Excellent

Alec

Stayed 1 night in Jun 2025

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel - excellent location, good rooms, good air conditioning, friendly staff. Highly recommended.
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Stayed 2 nights in Jun 2025

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
A good hotel that is centrally located, making an easy walk to the centre or the train station. This rooms were nice but the air conditioning didn't do much cooling so I had the window open the whole time I was there. It was generally good and I would stay there again, but perhaps not in the summer.
Stayed 2 nights in Jun 2025

8/10 Good

Youna

Liked: Cleanliness, staff & service, property conditions & facilities
I really liked the first room that I stayed in. It was clean & spacious! But then the second room that I have booked was little smaller and it wasn't bad until I smelled the pillow and blanket. It smelled like wet tower that haven't been dried. Other than that, rest wad okay. Overall nice place to stay and close to restaurants and groceries and lake.
Stayed 1 night in Jun 2025

2/10 Terrible

natalia

Disliked: Amenities
Hello, I’m writing to request a refund, as this hotel was a complete deception from the moment I arrived. The photos and description on the website have nothing to do with reality. The rooms were full of dust, extremely small, and had no air conditioning, which is very serious considering that I suffer from asthma and severe allergies. The staff showed no intention of solving the issue or offering any alternatives. I felt completely scammed, I couldn’t continue with the stay, and I was forced to find another hotel immediately, which resulted in an additional and unexpected expense. I find it unacceptable that this type of accommodation is available on the platform, and that is why I am demanding a full refund of my reservation. It was a very unpleasant experience that affected both my health and my travel plans.
Stayed 3 nights in Jun 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and nice breakfast

Great location just one street back from the lake front. A good price for the area. Rooms were a good size. Only a short walk to the train station. Breakfast had enough options to find something we liked. I would return to this hotel if back in the area.
Stayed 1 night in May 2025

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean, tidy and modern. Great complimentary tea/coffee. Convenient for all attraction
Stayed 2 nights in Jun 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Holta

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Entrance stink of cigarette smoke and the room is full of dust
Stayed 2 nights in Jun 2025

8/10 Good

Ralph, Rocklin

Travelled with family
Liked: Amenities
No shower towel in the room.
Stayed 1 night in Jun 2025

10/10 Excellent

eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to attractions and transportation

The room is very spacious, excellent service, flawless check in, best location, close to attractions and train station, bus station.
Stayed 1 night in Jun 2025

6/10 Okay

Grace

Travelled with family, Travelled with partner
Disliked: Amenities
Room was dark and very hot. Fan provided but didn’t help. Miserable nights sleep. Staff was nice and apologetic. Would not return.
Balcony with view, wheres the view. Room was dark and very hot. Staff was nice
Stayed 1 night in Jun 2025