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VISIONAPARTMENTS Lucerne Neustadtstrasse

3.0 star property

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Photo gallery for VISIONAPARTMENTS Lucerne Neustadtstrasse

A modern hotel room with a bed, a sofa, a TV, and a mural of a beach scene.
A table with a lamp, a vase with green leaves, a blue mug, a bowl with apples, and a green chair.
A corner of a room with a white wall, a white ceiling, a white floor, a white door, and a white cabinet.
A modern hotel with a clean, white facade, multiple balconies, and a flat roof.
A compact kitchen with a microwave, coffee machine, and a sink. There is a basket with vegetables and bread on the counter.

Reviews

6.8 out of 10

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Laundry room

Explore the area

View in a map
Neustadtstrasse 16, Lucerne, 6003
  • Place, Chapel Bridge
    ‪12 min walk‬
  • Place, KKL Lucerne
    ‪13 min walk‬
  • Place, Lucerne Town Hall
    ‪14 min walk‬
  • Airport, Zürich (ZRH)
    ‪55 min drive‬

Room options

View all photos for Mini Room

A modern hotel room with a grey carpet, a wooden tray with croissants and juice, a small table with a lamp, and a blue chair.

Mini Room

  • 21 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Studio Junior, Kitchenette

A table with a lamp, a vase with green leaves, a blue mug, a bowl with apples, and a green chair.

Studio Junior, Kitchenette

  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Studio Mini, Kitchenette

A modern hotel room with a flat-screen TV, a sofa, a small table with a vase of flowers, and a dining area with a chair and a table.

Studio Mini, Kitchenette

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Room

A hotel room with a bed, a desk with a chair, a small table with a vase of flowers, and a nightstand with a lamp.

Junior Room

  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Single Room

A bedroom with a bed, a flat-screen TV mounted on the wall, and a window with sheer curtains.

Single Room

  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Studio Mini, Balcony, Kitchenette

A modern hotel room with a flat-screen TV, a sofa, a small table with a vase of flowers, and a dining area with a chair and a table.

Studio Mini, Balcony, Kitchenette

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Studio Junior, Balcony, Kitchenette

A table with a lamp, a vase with green leaves, a blue mug, a bowl with apples, and a green chair.

Studio Junior, Balcony, Kitchenette

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Similar properties

Food and drink
ibis budget Luzern City
Lucerne
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
3.9 out of 5, Good, 1,150 reviews
The price is €166
includes taxes & fees
9 Aug - 10 Aug
ibis budget Luzern City

About this property

VISIONAPARTMENTS Lucerne Neustadtstrasse

Along with laundry facilities, this smoke-free hotel has express check-in and express check-out. WiFi in public areas is free. Other amenities include multilingual staff assistance. Weekly housekeeping is available.
VISIONAPARTMENTS Lucerne Neustadtstrasse offers 60 accommodations with coffee/tea makers and a hairdryer. 30-inch flat-screen televisions come with premium cable channels.

Bathrooms include a shower and complimentary toiletries. This Lucerne hotel provides complimentary wireless Internet access. Housekeeping is provided on a weekly basis.

Our customers tell us that they enjoy the overall property condition at VISIONAPARTMENTS Lucerne Neustadtstrasse. During your stay, you'll be within walking distance of Chapel Bridge. You'll find features such as free WiFi in public areas and laundry facilities.
  • Free WiFi
  • Amenities include laundry facilities, multilingual staff and a lift
  • Within a 15-minute walk of Chapel Bridge and Museum Sammlung Rosengart
  • Pets welcome for a fee
As a guest of VISIONAPARTMENTS Lucerne Neustadtstrasse, you'll find multilingual staff, laundry facilities, and express check-in. Public spaces have free WiFi. VISIONAPARTMENTS Lucerne Neustadtstrasse also features express check-out and a lift.

This 3-star Lucerne hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • Pets: CHF 10.50 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.50 per person, per night
  • Resort fee: CHF 1 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 10.50 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Fox Luzern
Hotel Fox
VISIONAPARTMENTS Lucerne Neustadtstrasse Hotel
VISIONAPARTMENTS Lucerne Neustadtstrasse Lucerne
VISIONAPARTMENTS Lucerne Neustadtstrasse Hotel Lucerne

VISIONAPARTMENTS Lucerne Neustadtstrasse Reviews

Reviews

6.8
Rating 10 - Excellent. 120 out of 744 reviews
Rating 8 - Good. 282 out of 744 reviews
Rating 6 - Okay. 170 out of 744 reviews
Rating 4 - Poor. 93 out of 744 reviews
Rating 2 - Terrible. 79 out of 744 reviews

8.0/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

William

Disliked: Cleanliness, property conditions & facilities, room comfort
The location was fine. Not too far from train station and I could walk to many restaurants.
Stayed 6 nights in Sep 2025
Verified review

8/10 Good

Kelly

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Compact but well equipped micro studio
Stayed 3 nights in Oct 2025
Verified review

6/10 Okay

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Property was in a great location. Perfect for travelers The property is very small. Online is a bit deceiving, it has just a foot or 2 of walkable space. If you are traveling alone and not planning on staying inside much, this is perfect. If you need a workspace or sitting spot, this may not be the best suitable spot. Other than the space, I have no complaints at all
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Shailesh

Disliked: Staff & service, property conditions & facilities
We
Stayed 2 nights in Jun 2025
Verified review

6/10 Okay

Vincent

Disliked: Staff & service, property conditions & facilities, room comfort
Very basic no thrill room
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only loud trains but all Great
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Aidan Zayn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small but got all that u need

first staying in an online check in concept but it went smoothly and management was quick to respond and very accomodating, great Ethiopian restaurant down below.
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Adele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything I needed. Really convenient and useful kitchenette and laundry. It was very hot so a cooling unit would be useful rather than just a fan.
Stayed 5 nights in Jul 2025
Verified review

6/10 Okay

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room but extremely small. Looked like they tried to use every inch of space available. We booked this last minute and had good response from the team for a convenient check in. Train noises stop at night so we slept fine. This might be a problem for light sleepers as the trains are loud at 5am.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I never did check out the laundry set up but it was located really close to everything and anything. Especially the station which was relieving. The room was clean, a bit tight for two adults but we managed. I did fix the tv in there, it somehow never got plugged in but it was an easy fix. And y’all are quick to respond to questions which was relieving when I got waylaid on the way there.
Stayed 4 nights in Sep 2025
Verified review

6/10 Okay

Julie

This hotel is clean and the room was small but well organized. There is a closet with shelves but no where to hang clothes. The biggest drawback was the location. The hotel is right next to the train station so you need to be a really sound sleeper in order to stay here because the sound of trains breaking is a very high pitched sound of metal scraping against metal.
Stayed 9 nights in Sep 2025
Verified review

6/10 Okay

Livia

noisy
Stayed 5 nights in Jun 2025
Verified review

4/10 Poor

Eslam

Disliked: Cleanliness, staff & service
the room was so tiny
Stayed 4 nights in Dec 2024
Verified review

4/10 Poor

Marine

Liked: Cleanliness
Disliked: Staff & service, room comfort

Expensive and loud

Extremely expensive for the place - far from the city center and have constant and loud train noise.
Stayed 2 nights in Jun 2025
Verified review

6/10 Okay

Ania

Liked: Cleanliness, staff & service, property conditions & facilities
The apartment is quite small but clean and they managed to use every spot. Thankfully the windows are thick! The noise from the trains below is constant and a lot. With the windows closed only hear a few really loud ones. There needs to be some hooks in the shower as there is nowhere to hang a towel. The location is aprox 10 min walk to train station and convenient to town centre
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Kyuyoung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 2 nights in May 2024
Verified review

6/10 Okay

Eliane

Liked: Cleanliness
Very small but central, close to station so loud from the trains. AC did not work so we needed windows open.
Stayed 3 nights in Aug 2024
Verified review

2/10 Terrible

Robert

Liked: Cleanliness
Disliked: Staff & service, room comfort

Avoid Vision Switzerland

Our room was situated above the train tracks. We heard trains all day and night. The room was so hot we couldn't close the window to block the sound.
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

CHUNHUI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is nice, but no AC just fan. Sometimes its quite hot there
Stayed 2 nights in Jun 2024
Verified review

4/10 Poor

Kylie

Liked: Cleanliness
Disliked: Staff & service
We were in the corner of the apartment and it was so hot (no AC). It was so loud even with the windows closed from the trains. We wanted to keep the window open though because it was so hot in the room.
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Keli

Liked: Cleanliness, staff & service, property conditions & facilities
Very easy check-in. Location was perfect. Able to park a block away. Very noisy with construction beside property early in the morning. Lots of train noisy but that wasnt too bad and calming sound. We did not see a spa which was adverised.
Verified review

2/10 Terrible

Erick

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The walls are dirty, the AC did not work. The curtains were dirty. The noise from the trains is really bad.
Stayed 2 nights in May 2025
Verified review

8/10 Good

Vincent

Liked: Staff & service, property conditions & facilities
It was convenient as a last minute booking. Very close to the tram stop. Has accessibility lift for luggage going up the stairs, and lifts. Can get a bit noisy during the late afternoon and night, many people out in the corridors, but otherwise value for money. The staff wouldn't give us the full room we booked at the start but they managed to fix the problem in the end. There were broken hooks on some of the beds and had limited coat hangers.
Stayed 2 nights in May 2025
Verified review

2/10 Terrible

chanchal

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The odor in the facility was awful and to the point that we had to get out of there. Do not book. There are much better options out there
Stayed 3 nights in Sep 2024
Verified review

6/10 Okay

Ursula

Liked: Cleanliness
The AC was not working. We found a fan that we used but we had to open the window. Since we are just next to the train station, the noice was constent.
Stayed 2 nights in Aug 2024