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Hotel Zurigo Downtown

3-star property
Corso Pestalozzi 13, Lugano, Ticino 09 725 22 184
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3.6 out of 5
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See all 18 ebookers Reviews

"Excellent, friendly, efficient and competent staff, hotel is very close to center of town & shopping facilities, easy to find, and reasonably calm. Th ... " More

By a verified traveller on Mon 24 Apr 2017

Points Of Interest

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Economy Double Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Comfort Double Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Premium Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Premium Double Room, 3 Single Beds

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Premier Double Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

During your stay at Hotel Zurigo Downtown, you're just a quick walk from Cantonal Art Museum. Features include free breakfast and free WiFi in public areas, plus concierge services. This property offers pet-friendly amenities, such as food and water bowls.

  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a front desk safe, laundry facilities and a lift
  • Just a 3-minute walk from Cantonal Art Museum and 14 minutes on foot from Lake Lugano
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Hotel Zurigo Downtown ratings based on 18 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Zurigo Downtown

Everyone (13) Couples (3)
5 out of 5

Nice hotel close to the center of town

Excellent, friendly, efficient and competent staff, hotel is very close to center of town & shopping facilities, easy to find, and reasonably calm. The room I had was a bit on the small side—but it's a historic building, so I can't blame the architect.

Posted by , from Uster ZH / Switzerland on 24 Apr 2017

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4 out of 5
Nähe zu See und Zentrum, ist sehr angenehm. Weniger gut ist die grosse Strasse mit Motorrad und Auto Lärm. Ist empfehlenswert.

Posted by on 16 Apr 2022

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Comment from Hotel Management

4 May 2022 by Sylvia Martinez, Front Office Manager

Herzlichen Dank für Ihre gute Bewertung. Es freut uns, dass Sie einen schönen Aufenthalt in unserem Hotel verbracht haben.

3 out of 5

Posted by on 31 Dec 2021

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4 out of 5
Tiptop und zentral gelegen

Posted by on 22 Aug 2021

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Comment from Hotel Management

22 Aug 2021 by Sylvia Martinez, Front Office Manager

Herzlichen Dank für Ihre gute Bewertung

3 out of 5

Posted by on 7 Sep 2020

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Comment from Hotel Management

8 Sep 2020 by Sylvia Martinez, Front Office Manager

Lieber Gast Schade, dass Sie uns während Ihres Aufenthaltes nicht gesagt habt, was nicht in Ordnung war. Wir hätten Ihnen gerne geholfen, die Mängel zu beheben. Mit freundlichen Grüssen

5 out of 5
Alles Top, wie erwartet. Wir haben uns sehr wohl gefühlt. Tolles Personal. Perfekte Lage im Zentrum mit privater Tiefgarage fürs Auto.

Posted by , from Toggenburg on 7 Aug 2020

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Comment from Hotel Management

8 Aug 2020 by Sylvia Martinez, Front Office Manager

Lieber Gast Es freut uns, dass es Ihnen bei uns im Hotel Zurigo Downtown so gut gefallen hat. Wir freuen uns auf Ihren nächsten Besuch.

5 out of 5

Posted by on 19 Jul 2020

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Comment from Hotel Management

8 Aug 2020 by Sylvia Martinez, Front Office Manager

Lieber Gast es freut uns, dass es Ihnen bei uns im Hotel Zurigo Downtown so gut gefallen hat. Wir freuen uns auf Ihren nächsten Besuch

5 out of 5
alles hat bestens geklappt. Mir wurde ein kostenloses Ugrade offeriert (2er statt 1er Zimmer)

Posted by , from Cham on 4 Jul 2020

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Comment from Hotel Management

8 Aug 2020 by Sylvia Martinez, Front Office Manager

Lieber Gast Herzlichen Dank für die gute Bewertung. Gerne offerieren wir ein gratis Upgrade, sofern dies möglich ist. Wir freuen uns auf Ihren nächsten Besuch

4 out of 5

Posted by on 7 Feb 2020

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4 out of 5
The building is great. I appreciated the central location in town.

Posted by on 11 May 2019

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About the Hotel Zurigo Downtown

Location Corso Pestalozzi 13, Lugano, Ticino 6900

Property Features

Free breakfast is served daily. WiFi is free in public spaces. Hotel Zurigo Downtown also features a terrace, a garden, and concierge services. Parking is available for a fee. This 3-star Lugano hotel is smoke free.

  • 1 building
  • 40 guestrooms or units
  • 3 levels
  • Built in 1880
  • Buffet breakfast (free)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Lugano (QDL-Lugano Rail Station) (1.5 km / 0.9 mi)
  • Metro station: Lugano Funicular Station (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Zurigo Downtown offers 40 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers. This Lugano hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • Flat-screen television
  • Cable channels
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

Guests are served a free buffet breakfast daily from 7 AM to 10:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 53.0 per night.
  • Cots (infant beds) are available for CHF 20.0 per night.

Pet Policy

  • Pets: CHF 10 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • UnionPay
  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 10:00 PM
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Clean & Safe (Switzerland)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.40 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CHF 18.00 per day
  • Pet fee: CHF 10 per pet, per night
  • Crib (infant bed) fee: CHF 20.0 per night
  • Rollaway bed fee: CHF 53.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Zurigo Lugano
  • Hotel Zurigo Downtown Lugano
  • Zurigo Downtown Lugano
  • Zurigo Downtown
  • Hotel Hotel Zurigo Downtown Lugano
  • Lugano Hotel Zurigo Downtown Hotel
  • Hotel Hotel Zurigo Downtown
  • Hotel Zurigo
  • Hotel Zurigo Downtown Hotel
  • Hotel Zurigo Downtown Lugano
  • Hotel Zurigo Downtown Hotel Lugano

You should know

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.