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Hotel Zurigo Downtown

3.0 star property

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Photo gallery for Hotel Zurigo Downtown

Front of property
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Exterior
Interior

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room

Explore the area

View in a map
Corso Pestalozzi 13, Lugano, Ticino, 6900
  • Place, Parco Ciani
    ‪3 min walk‬
  • Place, Palazzo dei Congressi
    ‪3 min walk‬
  • Place, Via Nassa
    ‪3 min walk‬
  • Airport, Lugano (LUG-Agno)
    ‪10 min drive‬

Room options

View all photos for Economy Double Room

Premium bedding, minibar, in-room safe, desk

Economy Double Room

8.0 out of 10
Very good
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Single Room

Premium bedding, minibar, in-room safe, desk

Standard Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Single Room

Superior Single Room | Premium bedding, minibar, in-room safe, desk

Superior Single Room

  • 22 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Comfort Double Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Comfort Double Room, 2 Single Beds

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Comfort Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Comfort Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Grand Double Room

Premium bedding, minibar, in-room safe, desk

Grand Double Room

  • City view
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premier Double Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Premier Double Room, 2 Single Beds

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Double Room, 3 Single Beds

Premium bedding, minibar, in-room safe, desk

Premium Double Room, 3 Single Beds

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Comfort Double Room

Premium bedding, minibar, in-room safe, desk

Comfort Double Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room

Premium Room | Premium bedding, minibar, in-room safe, desk

Premium Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Similar properties

Exterior
Hotel Pestalozzi Lugano
Lugano City-Centre
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.2 out of 5, Very good, 472 reviews
The price is €200
includes taxes & fees
9 Aug - 10 Aug
Hotel Pestalozzi Lugano

About this property

Hotel Zurigo Downtown

This smoke-free hotel features self parking, concierge services and laundry facilities. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a garden and a front desk safe.
Hotel Zurigo Downtown offers 40 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Lugano hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Hotel Zurigo Downtown, you're just a quick walk from Lake Lugano. Features include free breakfast and free WiFi in public areas, plus concierge services. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a front desk safe, laundry facilities and a lift
  • Just a 5-minute walk from Lake Lugano and 4 minutes on foot from Parco Ciani
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Free breakfast is served daily. WiFi is free in public spaces. Hotel Zurigo Downtown also features a terrace, a garden, and concierge services. Parking is available for a fee.

This 3-star Lugano hotel is smoke free.

Guests are served a free buffet breakfast daily from 7 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CHF 18 per day)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 1880
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 10 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 53.0 per night.
  • Cots (infant beds) are available for CHF 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 14 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CHF 18.00 per day
  • Pet fee: CHF 10 per pet, per night
  • Crib (infant bed) fee: CHF 20.0 per night
  • Rollaway bed fee: CHF 53.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Zurigo Lugano
Hotel Zurigo Downtown Lugano
Zurigo Downtown Lugano
Zurigo Downtown
Hotel Hotel Zurigo Downtown Lugano
Lugano Hotel Zurigo Downtown Hotel
Hotel Hotel Zurigo Downtown
Hotel Zurigo
Hotel Zurigo Downtown Hotel
Hotel Zurigo Downtown Lugano
Hotel Zurigo Downtown Hotel Lugano

Hotel Zurigo Downtown Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 23 out of 101 reviews
Rating 8 - Good. 46 out of 101 reviews
Rating 6 - Okay. 21 out of 101 reviews
Rating 4 - Poor. 6 out of 101 reviews
Rating 2 - Terrible. 5 out of 101 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Campbell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC could be stronger, but was a major heat wave
Stayed 2 nights in Jul 2022
Verified review

4/10 Poor

BERNAT

Disliked: Property conditions & facilities
In the room for 2 people its only 1 chair ! At. Toilet-shower NO light at all.
Stayed 1 night in Jul 2022
Verified review

6/10 Okay

anna

Posizione ottima, vicino alla fermata del bus, al centro, bar, ristoranti e supermercati. Parcheggio comodo. Colazione discreta.
Stayed 1 night in Jun 2022
Verified review

6/10 Okay

Paolo

Liked: Cleanliness, room comfort

Prijs is aan de hoge kant.

Ontbijt was Minimaal
Stayed 1 night in May 2022
Verified review

8/10 Good

Aeberhard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nähe zu See und Zentrum, ist sehr angenehm. Weniger gut ist die grosse Strasse mit Motorrad und Auto Lärm. Ist empfehlenswert.
Stayed 2 nights in Apr 2022
Verified review

2/10 Terrible

Bryan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

This place gets a big pass from me.

The staff were amazing, helpful and friendly. But the room get a lot to be desired. One small pillow so thin it was useless. The bed was a single bed the size of a child's bed and was so cheap it was like one of those IKEA cardboard beds they used for athletes' at the Toyko Olympics.
Stayed 1 night in Oct 2021
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very nice and helpful. Central location
Stayed 3 nights in Oct 2021
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiptop und zentral gelegen
Stayed 3 nights in Aug 2021
Verified review

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities

Einfach, sauber, zentral

Einfache, saubere Unterkunft, sehr zentral gelegen. Für kurze Aufenthalte gut geeignet. Freundliches Personal, gutes Frühstück und hundefreundlich :)
Stayed 3 nights in Aug 2021
Verified review

8/10 Good

sylvie

Liked: Cleanliness, staff & service, property conditions & facilities

Bon rapport qualité/prix

Très agréable établissement, avec une chambre spacieuse et un buffet déjeuner très correct.
Stayed 2 nights in Jun 2021
Verified review

8/10 Good

Frédéric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy location

Polite, clean
Stayed 2 nights in Oct 2020
Verified review

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Zimmer sind sehr einfach. Die Strasse ist in der Nacht sehr laut, das Fenster kann in den heissen Sommernächten nicht geöffnet bleiben. Frühstücksbuffet war gut. Lage ist prima.
Stayed 1 night in Sep 2020
Verified review

8/10 Good

Hans-Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

uper Hotel, aber laut

es war sehr laut in der nacht
Stayed 2 nights in Aug 2020
Verified review

10/10 Excellent

Ares

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles Top, wie erwartet. Wir haben uns sehr wohl gefühlt. Tolles Personal. Perfekte Lage im Zentrum mit privater Tiefgarage fürs Auto.
Stayed 1 night in Aug 2020
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
alles hat bestens geklappt. Mir wurde ein kostenloses Ugrade offeriert (2er statt 1er Zimmer)
Stayed 1 night in Jul 2020
Verified review

8/10 Good

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Die Lage war sehr gut. In zwei Minuten befindet man sich im Zentrum.
Stayed 2 nights in Jun 2020
Verified review

6/10 Okay

Kurt und Agnes

Liked: Cleanliness
Disliked: Room comfort

Weniger wäre mehr?

Sehr guter Empfang. Zimmer kein Stuhl-kein Tisch. Frühstück sehr gut?,doch am 3 und 4 Tag katastrophal Aufgebackene Gipfeli.und Brötchen vom Vortag Fruchtsalat ungeniessbar. Schade? Tipp-Früchte in Scheiben nach Bedarf.(Gäste)
Stayed 4 nights in Oct 2019
Verified review

2/10 Terrible

Rainer

Liked: Cleanliness
Disliked: Staff & service
Lauter Verkehrslärm, auch nachts, Zimmer war im Gegensatz zu den Fotos sehr einfach, unfreundlicher Service, Frühstück so lala
Stayed 1 night in Sep 2019
Verified review

4/10 Poor

Sodio

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

...

The room is in a poor condition. The environment is fairly unpleasant. It is not worth of the value. The front desk staff is friendly, though.
Stayed 1 night in Aug 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Angenehm

Unser Aufenthalt im Zurigo Downtown war gut. Wir hatten ein Zimmer im dritten Stock mit Klimaanlage und zum Hinterhof. Das Zimmer war gross und sauber, doch das Badzimmer war eher klein. Das Personal stets freundlich und hilfsbereit, besonder hat uns Monica bei all möglichen Fragen und Wünschen weitergeholfen. Das Frühstück war ausreichend, doch es sah aus, als wäre vieles nicht frisch. Die Lage vom Hotel ist wirklich super, da es eine gute Reichweite hat zu den wichtigsten Orten. Wir werden sicher nochmals hingehen.
Stayed 3 nights in Jul 2019
Verified review

6/10 Okay

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities

Lage zentral, alles sauber

Das Hotel ist nur wenige Schritte vom See und dem Zentrum entfernt, alles sehr sauber & funktionell. Zimmer zur Strasse sind leider extrem laut, Durchfahrtsstrasse dient als Rennstrecke in der Nacht und die umliegenden Bars haben bis morgens um fünf Uhr laute Gäste. Zimmer ohne Klimaanlage = unmöglich zu schlafen (es gäbe ein paar Zimmer mit Klimaanlage). Das Hotel verfügt über eine Tiefgarage und das Frühstück ist lecker und ausreichend. Wir würden im Sommer bei hohen Temperaturen ein anderes Hotel buchen, da das Zimmer (ohne Klimaanlage) viel zu heiss ist und man mit offenem Fenster wegen des Strassenlärms nicht schlafen kann. Tipp: Zimmer mit Klimaanlage buchen, falls keine verfügbar sind, dann unbedingt ein Zimmer zum Hinterhof wählen.
Stayed 1 night in Jun 2019
Verified review

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Voyage en amoureux

Hotel top merci pour votre super service :)
Stayed 2 nights in Jun 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gutes Hotel

Sehr herzliches Personal. Die Zimmer sind nicht riesig, aber reichen vollkommen aus. Alles sehr sauber.
Stayed 2 nights in May 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The building is great. I appreciated the central location in town.
Stayed 2 nights in May 2019
Verified review

8/10 Good

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities

Gut, aber ......

Beim Besuch letztes jahr bekam ich zimmer 115. Schön und ruhig. Jetzt bekam ich zimmer 101 zur strasse. Das war sehr laut! Mit offenem fenster schlafen geht nicht. Dafür war das frühstück viel reichhaltiger als vor einem jahr.
Stayed 1 night in May 2019