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Emma's Hotel - Bed & Breakfast Self Check-in Hotel

3.0 star property

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Photo gallery for Emma's Hotel - Bed & Breakfast Self Check-in Hotel

Café
Property video
Property amenity
Exterior
Daily buffet breakfast (CHF 15 per person)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
32 Bahnhofstrasse, Lungern, OW, 6078
  • Lake Lungern
    ‪5 min walk‬
  • Ballenberg Open Air Museum
    ‪10 min drive‬
  • Geographic Centre of Switzerland
    ‪32 min drive‬

Room options

View all photos for Comfort Double or Twin Room, Balcony

Comfort Double or Twin Room, Balcony | 1 bedroom, hypo-allergenic bedding, individually decorated

Comfort Double or Twin Room, Balcony

8.6 out of 10
Excellent
(13 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | 1 bedroom, hypo-allergenic bedding, individually decorated

Standard Double or Twin Room

  • 19 sq m
  • Hill view
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | 1 bedroom, hypo-allergenic bedding, individually decorated

Junior Suite, Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Queen Sofa Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, hypo-allergenic bedding, individually decorated

Junior Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Queen Sofa Bed

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About this property

Emma's Hotel - Bed & Breakfast Self Check-in Hotel

Family-friendly hotel with rooftop terrace and coffee shop/cafe
Along with a rooftop terrace, this smoke-free hotel has a coffee shop/cafe and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, an arcade/games room, a library and express check-in are on-site. Housekeeping is available on request.
Emma's Hotel - Bed & Breakfast Self Check-in Hotel offers 23 accommodations with a hairdryer and blackout curtains. This individually decorated and furnished accommodation includes desks. Flat-screen televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Emma's Hotel - Bed & Breakfast Self Check-in Hotel. During your stay, you're just a quick walk from Lake Lungern. You'll find features such as free WiFi in public areas and free self-parking, plus a coffee shop/cafe.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Buffet breakfast served daily for a fee
  • Services include tour or ticket assistance, luggage storage and a virtual front desk
  • On-site recreation includes a playground, hiking/biking trails and mountain biking
  • Just a 2-minute drive from Lake Lungern and 11 minutes from Ballenberg Open Air Museum
There's a coffee shop/cafe on site. Public spaces have free WiFi. A rooftop terrace, a library, and an arcade/games room are also featured at the family-friendly Emma's Hotel - Bed & Breakfast Self Check-in Hotel. Limited free parking is available on a first-come, first-served basis.

This 3-star Lungern hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CHF 15 for adults and CHF 15 for children
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Bicycle storage
  • Bicycle tours
  • Hiking/biking trails
  • Library
  • Mountain biking
  • Playground
  • Shopping
  • Ski storage
  • Water sports equipment

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's books
  • Children's games
  • Children's toys
  • Playground
  • Soundproofed rooms

Conveniences

  • Gift shop/newsstand
  • Luggage storage
  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out fee: CHF 30.00
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests

Access methods

Private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for CHF 20 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 15 for adults and from CHF 15 for children
  • Late check-out fee: CHF 30.00
  • Crib (infant bed) fee: CHF 20 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Emma's Self Check In
Emma's Hotel Bed Breakfast
Emma's Hotel - Bed & Breakfast Self Check-in Hotel Hotel
Emma's Hotel - Bed & Breakfast Self Check-in Hotel Lungern
Emma's Hotel - Bed & Breakfast Self Check-in Hotel Hotel Lungern

Emma's Hotel - Bed & Breakfast Self Check-in Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 87 out of 123 reviews
Rating 8 - Good. 26 out of 123 reviews
Rating 6 - Okay. 6 out of 123 reviews
Rating 4 - Poor. 1 out of 123 reviews
Rating 2 - Terrible. 3 out of 123 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

NHUNG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Ketaki

Liked: Cleanliness, staff & service, property conditions & facilities
Check in process is not so straight forward and confuses people
Stayed 1 night in May 2025

8/10 Good

Hongqin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location is really good and convenient for travelers. The train station is right in front of the hotel.
Stayed 1 night in May 2025

8/10 Good

Ali, Laramie

Stayed 3 nights in May 2025

10/10 Excellent

Moussa, Laval

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Staff was amazing Quiet and beautiful village
Stayed 4 nights in May 2025

10/10 Excellent

Serhad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean place, excellent staff, great breakfast This place was good for us as it was between Interlaken and Lucerne making it easy to visit both areas
Stayed 3 nights in May 2025

10/10 Excellent

Chris Jamie

Stayed 3 nights in Apr 2025

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and pretty location. The breakfast is amazing too
Stayed 3 nights in Sep 2024

10/10 Excellent

Marinella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Elizabeth, Columbus

❤️❤️❤️
Stayed 1 night in Sep 2024

10/10 Excellent

Xing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was so organized, great breakfast selections
Stayed 2 nights in Aug 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Self service hotel

I liked the hotel itself and the location, however this was all self service property. When you get there, you have to use a machine to check in, there’s literally no human individual to welcome you in, not one soul. They didn’t offer clean service, at all. We stayed two nights, and though the hotel room was very nice and clean the breakfast sucked!! They only offer coffee, pastries, fruit, cheese and yogurt. I felt like blah… wouldn’t book here again. The location however was perfect for the activities that needed to be done within distance.
Stayed 2 nights in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and clean spacioys rooms. Lovely village to visit. Beautiful surroundings
Stayed 3 nights in Aug 2024

10/10 Excellent

Ala

Stayed 1 night in Aug 2024

10/10 Excellent

Victor

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this stay! The room was very clean and the view we had on the 4th floor was really nice! They put a fan in the room so that it would cool us down a bit. The breakfast was nice as well, and the staff were always very kind and helpful. The hotel is right by the train station so that was very convenient. Overall, very nice place. Thank you!
Stayed 3 nights in Aug 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend a room here to everyone. They really have thought of everything - good parking, excellent breakfast, the room.was.spacious and spotlessly clean. They have free tea/coffee in communal space, luggage and bike storage. Staff are very friendly and helpful. Lots of lovely special touches - chocolate and bedtime story in your room. Beautifully decorated breakfast room, great coffee and crafts for sale at reasonable prices. Loved our stay.
Stayed 1 night in Aug 2024

8/10 Good

Mazen

Travelled with family
Liked: Staff & service

Great Location, Needs Room Improvements

Overall, my experience was good. The location was excellent, the staff were friendly, and the price was competitive with other hotels in the area. The room was spacious and the balcony was nice. However, there were some negative aspects. The pillows were very uncomfortable, so it felt like the room didn't have any pillows at all. The bed linen looked very old, and it was difficult to ventilate the room, especially without the AC. Maybe it was just my room, but I hope the manager pays attention to these issues. Despite this, I think I will come back again next year.
Stayed 5 nights in Jul 2024

8/10 Good

S L

Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant!! We enjoyed our stay and loved some of items on sale. Will definitely do it again - thank you @Emma!!
Stayed 3 nights in Jul 2024

2/10 Terrible

Leslie

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Bryana, Las Vegas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved Emma’s. It was cute, quaint, quiet, safe, comfortable, and relaxing. It also had more bathroom space than you typically find in a European hotel and the bed was larger too. We had a private balcony that overlooked the lake and mountains, such a beautiful view. Breakfast in the morning had lots of options, very tasty. And the hotel had lots of cute touches like a library and coffee nook inside an old elevator. You can also store your luggage and it’s literally right next to the train station. Perfect place to stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Maninder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most amazing stay at Emma’s, everything was exceptional from the self Check-in ,to the clean aesthetic property,conveniently located near the train station ,wonderful views of Lungersee and most of all the courteous Emma & all her staff.Definitely will stay again!!

4/10 Poor

Keyi

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Self-check-in wasted lots of time. People lined up.
Stayed 1 night in Jun 2024

10/10 Excellent

Catherine

Stayed 2 nights in Jun 2024

10/10 Excellent

Selome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right by the train station. Small rooms but enough for two people. Good shower. Clean room. View from windows is magnificent. Nice, quiet village. Away from touristy areas but you can hop on the train and go wherever you want. Not much dining options. Two nearby restaurants. One restaurant is next door closes very early and the other is down the hill so when you come back it's uphill and a bit of a walk. This one closes before 10pm. They serve breakfast at the hotel though. Nice folks. It's self check in and easy to do.
Stayed 1 night in Jun 2024

10/10 Excellent

Gyung

Liked: Cleanliness, staff & service, property conditions & facilities
Staffs are kind and professional. The breakfast is great. Thanks for your hospitality.
Stayed 2 nights in Jun 2024