Citi Hotel Luton

2.5 star property

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Room options

View all photos for Twin Room (with window)

Twin Room (with window) | Iron/ironing board, free WiFi, bed sheets, wheelchair access

Twin Room (with window)

  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, No Windows

Double Room, No Windows | Iron/ironing board, free WiFi, bed sheets, wheelchair access

Double Room, No Windows

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (with window)

Double Room (with window) | Iron/ironing board, free WiFi, bed sheets, wheelchair access

Double Room (with window)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, No Windows

Standard Double Room, No Windows | Iron/ironing board, free WiFi, bed sheets, wheelchair access

Standard Double Room, No Windows

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room (with window)

Standard Double Room (with window) | Iron/ironing board, free WiFi, bed sheets, wheelchair access

Standard Double Room (with window)

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, No Windows

Twin Room, No Windows | Iron/ironing board, free WiFi, bed sheets, wheelchair access

Twin Room, No Windows

  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Accessible, No Windows

Double Room, Accessible, No Windows | Iron/ironing board, free WiFi, bed sheets, wheelchair access

Double Room, Accessible, No Windows

  • Sleeps 2
  • 1 Double Bed

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About this property

Citi Hotel Luton

Hotel in Luton with a 24-hour front desk
A 24-hour front desk, express check-out and free Wi-Fi in public areas are available at this smoke-free hotel. Other amenities include a vending machine. Housekeeping is available on request.
Citi Hotel Luton offers 68 accommodations with air conditioning. Flat-screen televisions come with digital channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board, hairdryers and change of towels can be requested. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at Citi Hotel Luton. During your stay, you're just a quick walk from Cineworld Luton. You'll find features such as free WiFi in public areas.
  • Free WiFi
  • Services include luggage storage
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute walk from Cineworld Luton and 6 minutes on foot from Luton Mall
Citi Hotel Luton offers its guests a vending machine and express check-out. Public spaces have free WiFi.

This Luton hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (GBP 8.80 per night)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 15
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 15
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 11:00 PM to 7:00 AM

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 8.80 per night (49 ft away)
  • Early check-in fee: GBP 15 (subject to availability)
  • Late check-out fee: GBP 15 (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 11:00 PM and 7:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

easyHotel Luton Hotel
Easyhotel Hotel Luton
easyHotel Luton
Citi Hotel Luton Hotel
Citi Hotel Luton Luton
Citi Hotel Luton Hotel Luton

Reviews

Citi Hotel Luton Reviews

6.0

6.8/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness
Rating 10 - Excellent. 117 out of 673 reviews
Rating 8 - Good. 161 out of 673 reviews
Rating 6 - Okay. 139 out of 673 reviews
Rating 4 - Poor. 98 out of 673 reviews
Rating 2 - Terrible. 158 out of 673 reviews

Reviews

8/10 Good

Ivan

Stayed 1 night in Jul 2025

8/10 Good

Augustus Taboka

Travelled with partner
Liked: Staff & service, amenities
Not bad for the price, its just in a convenient location for a short stay
Stayed 2 nights in Jul 2025

2/10 Terrible

Nathan

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Stayed in room 121. Extremly small, not enough space for 2x suitcases. The bathroom is about the size of an airplane toilet. There was a streetlight right outside our room, and the blinds didnt block much of it. The room was never dark and there was nothing we could do. We had a terrible nights sleep as there were people shouting a singing for hours outside the hotel, and the window has no soundproofing, which is odd as you cant open it. We had to ring reception at 1am to ask them to ask the people outside to move on, but they were still outside shouting for hours. Really not the start to our holiday we wanted!
Stayed 1 night in Jul 2025

6/10 Okay

CHARLES

Liked: Staff & service, room comfort
There was no hanger or hook anywhere in the room. The shower head kept falling off. Will not be staying again.
Stayed 1 night in Jul 2025

8/10 Good

MR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value, comfortable

Air conditioned, quiet, everything worked but odd that no kettle available which would have been good, there was a good value tea and coffee machine
Stayed 2 nights in Jul 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The other guest in this hotel where noise, drunk and fighting.
Stayed 2 nights in Jul 2025

10/10 Excellent

Benigno

Travelled with group
Liked: Property conditions & facilities, room comfort
Good for overnight stay!
Stayed 1 night in Jul 2025

6/10 Okay

Nina

Stayed 1 night in Jul 2025

10/10 Excellent

Marco

Liked: Cleanliness
On
Stayed 1 night in Jun 2025

8/10 Good

Dacian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was ok
Stayed 1 night in Jul 2025

4/10 Poor

Katy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

kevin

Liked: Cleanliness, amenities, property conditions & facilities
The staff very friendly and welcoming the room was nice and cool hotel nicely placed for town centre and transport links.
Stayed 2 nights in Jul 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheap shouldn't mean awful.

My own fault for not researching more. Didn't realise it's the old Easyhotel. Desk staff were rude, room wasn't clean and still smelled of the B.O. of the previous occupant. We were in Luton as I was playing a gig at a local pub; I stayed sober and we drove home rather than stay in this claustrophobic, airless pit. Avoid, avoid, avoid.
Stayed 1 night in Jul 2025

2/10 Terrible

Tanu

Stayed 2 nights in Jul 2025

10/10 Excellent

Jelena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent bidget option near Luton station and air

Perfect for a good night before heading to the airport. Ask for a room that is not above the bar downstairs as it stays open late with music.
Stayed 1 night in Jun 2025

6/10 Okay

Philip R

Disliked: Property conditions & facilities
There is no A/C in the rooms and you cannot open a window. The rooms are small. Bring a fan.
Stayed 3 nights in Jun 2025

8/10 Good

Daniel

Stayed 1 night in Jun 2025

2/10 Terrible

Mahmoud

Stayed 1 night in Jun 2025

8/10 Good

Geoffrey

Business traveller
Liked: Cleanliness, staff & service

Ok stay

It was in line with the cost of the room
Stayed 4 nights in Jun 2025

2/10 Terrible

Gareth

Stayed 1 night in Jun 2025

6/10 Okay

Nikita

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Wheelchair accessible room is as far from entry as possible, through 3 push/pull doors. Including emergency exit plan Wheelchair access at entrance involves doorbell (that didn’t work) to get staff to bring out plastic ramp. Staff had no training of how to use ramp which made entrance difficult
Stayed 4 nights in Jun 2025

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Y
Stayed 5 nights in Jun 2025

4/10 Poor

John

Disliked: Staff & service, property conditions & facilities, room comfort

Poor

Terrible hotel never go back
Stayed 1 night in Jun 2025

4/10 Poor

Richard

Disliked: Cleanliness
Stayed 1 night in Jun 2025

4/10 Poor

Richard

Disliked: Amenities
Like the price but now found cheaper hotel thats got more perks and hopefully is clean as there was man juice in the shower so didnt use it and smells like the drains are blocked so smells of human soils Also cant open windows and room temp cant change. Then the banging of doors kept me up and was next to cleaners room so got woken early aswell with her smashing doors. First night there was fire alrms going off instead of turning off the alarms the host argued with the room that was smoking while the alarms went off for about 5 mins in the entire place Not to do with hotel but was also involed in a stabbing outside on night 1
Stayed 1 night in Jun 2025