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New Street Serviced Apartments Luton

3.5 star property

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Photo gallery for New Street Serviced Apartments Luton

Sun deck
Gym
Studio | In-room dining
Theatre show
Suite, 1 Double Bed | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Gym
  • Business services
  • Laundry room

Explore the area

View in a map
4-7 New Street, Luton, England, LU1 5DE
  • Place, Luton Mall
    ‪4 min walk‬
  • Place, Grosvenor Casinos
    ‪4 min walk‬
  • Place, University of Bedfordshire
    ‪6 min walk‬
  • Airport, London (LTN-Luton)
    ‪5 min drive‬

Room options

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Suite, 1 Double Bed

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio

Studio | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Studio

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Reception
Thistle Express London Luton
  • Free Wi-Fi
  • Breakfast available
  • Parking available
  • Housekeeping
4.0 out of 5, Very good, 1,319 reviews
The price is €72
includes taxes & fees
8 Mar - 9 Mar
Thistle Express London Luton

About this property

New Street Serviced Apartments Luton

Along with a fitness centre, this hotel has a rooftop terrace and coffee/tea in a common area. WiFi in public areas is free. Additionally, a microwave in a common area, a fridge in a common area and laundry facilities are on-site. Housekeeping is available once per stay.
New Street Serviced Apartments Luton offers 100 accommodations with DVD players and free toiletries. Fridges and microwaves are provided. Bathrooms include a shower.

This Luton hotel provides complimentary wireless Internet access. Flat-screen televisions come with digital channels. Hypo-allergenic bedding, an iron/ironing board and hairdryers can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a fitness centre.
During your stay at New Street Serviced Apartments Luton, you're just a quick walk from Grosvenor Casinos. Free WiFi in public areas, a gym and a rooftop terrace are available.
  • Free WiFi
  • Amenities include 2 meeting rooms, laundry facilities and multilingual staff
  • On-site recreation includes a gym
  • Just a 4-minute walk from Grosvenor Casinos and 6 minutes on foot from Luton Mall
As a guest of New Street Serviced Apartments Luton, you'll find a fitness centre, a rooftop terrace, and multilingual staff. There are 2 meeting rooms available. Public spaces have free WiFi. New Street Serviced Apartments Luton also features a garden, a picnic area, and coffee/tea in common area.

Smoking is allowed in designated areas at this 3.5-star Luton hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace

Accessibility

  • Lift

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property does not have a front desk. This property doesn't offer after-hours check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

New Street Serviced Apartments Luton Apartment
New Street Serviced Apartments
New Serviced Apartments
New Serviced Apartments Luton
New Street Serviced Apartments Luton Hotel
New Street Serviced Apartments Luton Luton
New Street Serviced Apartments Luton Hotel Luton

New Street Serviced Apartments Luton Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 8 out of 23 reviews
Rating 8 - Good. 4 out of 23 reviews
Rating 6 - Okay. 7 out of 23 reviews
Rating 4 - Poor. 2 out of 23 reviews
Rating 2 - Terrible. 2 out of 23 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Marnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Checked in had no pillow cases just two yellow stained pillows and two small pillow squares which were worn with stains and holes the front door was broken and they had to send a nan out three hours after check in to fix it. No parking only on a housing estate over the toad. Reception said it wasn’t their responsibility to sort pillows so had to go and buy new ones in primark and bedding and towels as only one small towel was alicaited . This is not what you expect when after a long journey checking in somewhere only to have to go and buy your own bedding . Don’t stay here .!:
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Lovely apartment, bad bed.

Really nice apartment, but you can hear everybody in the adjacent rooms and very loud in the corridors. Possibly one of the most uncomfortable beds I've ever slept on. If the bed had been comfortable, I could have ignored the noise levels.
Stayed 1 night in Feb 2019

10/10 Excellent

joe

Liked: Cleanliness, staff & service, property conditions & facilities

Great value

Surprisingly nice for the price
Stayed 1 night in Jan 2019

6/10 Okay

Adrienne

Disliked: Property conditions & facilities, room comfort

You get what you pay for

Bed wasn’t very comfortable and small. Location isn’t really the greatest if you’re spending most of your time in London. Dishes were also not very clean.
Stayed 3 nights in Nov 2018

10/10 Excellent

Ram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable apartment with good amenities

The apartment was very clean and modern. Service at hotel reception was good. However, I feel that the apartment owners should either change their address in Hotels.com or should include a door at the address included in Hotels.com. In the Hotels.com website, the address given was 4-7 New street but the actual address where the reception was situated is 4, Dumfries street. This caused initial hiccup for my stay. There was no parking, which could be a problem to those travelling by car.
Stayed 1 night in Oct 2018

8/10 Good

Gary

Liked: Cleanliness, property conditions & facilities

Good stay , comfortable room.

Was good value. Student accommodation basically , new build and clean , would stay again as better value and room facilities than a budget hotel for sure .
Stayed 2 nights in Oct 2018

6/10 Okay

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

Disliked: Staff & service

very basic

it was very basic with small bed and no tv in room
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Not worth the money.

The rooms were very modern and up to date but lacked the basic essentials. The “free toiletries” were half used bottles of soap and shampoo. The shower flooded the bathroom several times. I also noticed that we had no bin in our room and requested one I was shocked when the receptionist said “we can’t do anything. Use the one in the kitchen” which was several doors away from our room. Our room also had no tv, & hadn’t been cleaned properly as we noticed other people’s belongings were on the floor still.
Stayed 3 nights in Oct 2018

6/10 Okay

Paul

Liked: Cleanliness

New street serviced apartments.

I expected the apartments to be of a basic standard due to the price. The pictures showed a good standard of room an amenities, including TV, microwave etc. However the room had no amenities. A TV should at least be supplied.
Stayed 1 night in Sep 2018

6/10 Okay

Mel, lincs

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

basic but good location

Check-in lady lovely but apparently only helping out from the place next door. Room/bathroom clean & tidy - spacious for student-like accommodation. Items missing from kitchen (only one mug & one fork), no DVD player (as advertised). Free toiletries consisted of some liquid hand soap. Not even any toilet roll!!! Cleaners let themselves in at 9.15 despite check out being later. Nowhere to leave key card on check-out except place next door who didn’t want to know about problems.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities

You get what you pay for

This hotel is reasonably priced for the area and the standards roughly match the price. It's pretty clean but not spotless. It has the bare minimum required for a stay; there's towels, cutlery and utensils. The front desk is good and they are friendly and helpful. The gym is quite small but is well equipped for a decent workout.
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

John, Corby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant

Very clean and well maintained. Great staff would definitely recommend and stop again
Stayed 4 nights in Sep 2018

10/10 Excellent

Verified traveller

Nice with a really good gym

Nice, clean, professional and helpful attendant. Really good gym
Stayed 3 nights in Aug 2018

10/10 Excellent

Mduduzi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lut

Place is safe, new and amazing absolutely loved it
Stayed 1 night in Sep 2018

4/10 Poor

Hassan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Had to wait 2 hours as no one informed me of book in time
Stayed 1 night in Jul 2018

4/10 Poor

Marion, marrakexh

Liked: Staff & service
Disliked: Room comfort
Wifi was not free and building is very confusing room was also small and very basic compared to the standard in the photos
Stayed 1 night in Jun 2018

10/10 Excellent

thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

2/10 Terrible

Roman

Disliked: Cleanliness, staff & service, room comfort

A fuir!

Hotel à l’accueil peu acceuillant. Difficile a trouver. Etat des parties commune ok... La chambre n’etait pas propre, pas de serviette de bain, pas de savon. Toillet salle avec trace d’excrément est d’urine. A fuir!
Stayed 1 night in Aug 2018