Thistle Express London Luton

3.0 star property

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Standard Twin Room, 2 Single Beds | In-room safe, desk, laptop workspace, blackout curtains
Lobby
Combined shower/bathtub, free toiletries, hair dryer, towels
Lobby
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
The Mall, Library Road, Luton, England, LU1 2TR
  • Luton Mall
    ‪1 min walk‬
  • University of Bedfordshire
    ‪6 min walk‬
  • Kenilworth Road Stadium
    ‪14 min walk‬
  • London (LTN-Luton)
    ‪5 min drive‬

Room options

Standard Room, 1 King Bed

  • 15 sq m
  • Sleeps 3
  • 1 King Bed

Standard Twin Room, 2 Single Beds

  • 11 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Double Room, 1 Double Bed

  • 11 sq m
  • Sleeps 3
  • 1 Double Bed

Express Single Room

  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

Family Room, Multiple Beds

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Standard Single Room

  • Sleeps 1
  • 1 Single Bed

Standard King Room

  • Sleeps 2
  • 1 King Bed

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

Similar properties

About this property

Thistle Express London Luton

Hotel in Luton with a 24-hour front desk
Along with self parking, this smoke-free hotel has coffee/tea in a common area and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front desk safe and multilingual staff assistance.
Thistle Express London Luton offers 152 accommodations with a safe and a hairdryer. 40-inch Smart televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of Thistle Express London Luton's central location. During your stay, you're just a quick walk from Luton Mall. Features include free WiFi in public areas and self-parking (surcharge).
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a front desk safe, multilingual staff and a lift
  • Guests have great things to say about the central location and the clean guestrooms
  • Steps from Luton Mall and Cineworld Luton
As a guest of Thistle Express London Luton, you'll find multilingual staff, coffee/tea in common area, and a front desk safe. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Luton hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Uncovered parking on site (GBP 10 per day)
  • Limited on-site parking (max 10 spaces per unit)

Food and drink

  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (89 centimetre wide door)
  • Smooth flooring in public areas
  • Thin carpet in room
  • Well-lit path to entrance

More

  • 7 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Fan
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
For Sat Nav please enter postcode LU1 2PA.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: GBP 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Thistle Express Luton Hotel
Thistle Express Hotel
Thistle Express
Thistle Express London Luton Hotel
Thistle Express London Luton Luton
Thistle Express London Luton Hotel Luton

Thistle Express London Luton Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 448 out of 1115 reviews
Rating 8 - Good. 335 out of 1115 reviews
Rating 6 - Okay. 174 out of 1115 reviews
Rating 4 - Poor. 72 out of 1115 reviews
Rating 2 - Terrible. 86 out of 1115 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Generally it was ok, just the next room there was a very noisy family.
Stayed 1 night in Mar 2025

6/10 Okay

Zakaria

Liked: Amenities
Disliked: Cleanliness
No ventilation in building.
Stayed 2 nights in Mar 2025

10/10 Excellent

Abbeybash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Tamer, Sibiu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the staff were friendly, and the location is unbeatable—right next to the mall. Highly recommended
Stayed 1 night in Feb 2025

10/10 Excellent

Abbeybash

Stayed 3 nights in Feb 2025

8/10 Good

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel friendly relaxed good social area breakfast
Stayed 2 nights in Feb 2025

8/10 Good

Kenneth

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Adequate stay

Rooms were fine, clean and comfortable. However no service on our second day. We only had breakfast on our first morning but found it disappointing with bacon overcooked and several items cold as had been standing too long. Obviously heaters not quite up to the job. Overall a decent stay for the cost
Stayed 3 nights in Feb 2025

10/10 Excellent

Ramat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip

It was so lovely nothing to fault about the hotel and it comes with breakfast. I got to checkin early. My family loved everything about the hotel
Stayed 1 night in Feb 2025

8/10 Good

Sanya

Stayed 1 night in Feb 2025

10/10 Excellent

warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities, room comfort

Good room close to trains

Room was warm and comparable, last time we stayed we complained as it was freezing, but gave it another chance. Slept well, breakfast was very good. The only thing I found is that the staff couldn’t be bothered, tried to avoid any kind of eye contact, never said hello, please or thank you-very strange.
Stayed 1 night in Feb 2025

10/10 Excellent

Jordan

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Room

Was nice workers are friendly few problems with room but part from that was a good time
Stayed 3 nights in Feb 2025

10/10 Excellent

Richard

Stayed 1 night in Feb 2025

2/10 Terrible

Christiaan

Stayed 1 night in Feb 2025

10/10 Excellent

Gillian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Claudia

Stayed 1 night in Oct 2024

10/10 Excellent

Clare, Scunthorpe

Liked: Cleanliness, staff & service, property conditions & facilities
Used as an overnight stay before flying out of Luton. Room small but comfortable, cheap stay but excellent value for money. Would use again.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Business traveller, Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Convent and good value
Stayed 2 nights in Feb 2025

6/10 Okay

Curtis

Stayed 3 nights in Feb 2025

8/10 Good

Micheal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not bad

Could be better if they improved the breakfast
Stayed 1 night in Feb 2025

10/10 Excellent

Matt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel for Luton

Perfect location for a night in Luton. Hotel was clean and the staff were friendly.
Stayed 1 night in Feb 2025

10/10 Excellent

Taha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Zahida

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the Mail Very convenient
Stayed 2 nights in Feb 2025

10/10 Excellent

Vera

Stayed 2 nights in Feb 2025

8/10 Good

Brian

Liked: Staff & service
Stayed 1 night in Feb 2025