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Thistle Express London Luton

3.0 star property

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Photo gallery for Thistle Express London Luton

Reception
Exterior
In-room safe, desk, laptop workspace, blackout curtains
Lobby
Combined shower/bathtub, free toiletries, hair dryer, towels

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
The Mall, Library Road, Luton, England, LU1 2TR
  • Place, Luton Mall
    ‪1 min walk‬
  • Place, University of Bedfordshire
    ‪6 min walk‬
  • Place, Kenilworth Road Stadium
    ‪14 min walk‬
  • Airport, London (LTN-Luton)
    ‪5 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Double Room, 1 Double Bed

8.2 out of 10
Very good
(75 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds | In-room safe, desk, laptop workspace, blackout curtains

Standard Twin Room, 2 Single Beds

8.4 out of 10
Very good
(23 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Express Single Room

Express Single Room | In-room safe, desk, laptop workspace, blackout curtains

Express Single Room

8.2 out of 10
Very good
(61 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | In-room safe, desk, laptop workspace, blackout curtains

Family Room, Multiple Beds

8.0 out of 10
Very good
(13 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Standard King Room

  • Sleeps 2

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

8.0 out of 10
Very good
(16 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Single Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1

Family Room

  • Sleeps 3

View all photos for Standard Double Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Double Room

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

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About this property

Thistle Express London Luton

Along with self parking, this smoke-free hotel has coffee/tea in a common area and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front desk safe and multilingual staff assistance.
Thistle Express London Luton offers 152 accommodations with a safe and a hairdryer. 40-inch Smart televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of Thistle Express London Luton's central location. During your stay, you're just a quick walk from Luton Mall. Features include free WiFi in public areas, plus breakfast (surcharge) and self-parking (surcharge).
  • Free WiFi
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, multilingual staff and a lift
  • Guests have great things to say about the breakfast and the clean guestrooms
  • Steps from Luton Mall and Cineworld Luton
As a guest of Thistle Express London Luton, you'll find multilingual staff, coffee/tea in common area, and a front desk safe. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Luton hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Uncovered parking on site (GBP 15 per day)
  • Limited number of on-site self parking spaces per unit

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 9.95 per person
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (89 centimetre wide door)
  • Smooth flooring in public areas
  • Thin carpet in room
  • Well-lit path to entrance

More

  • 7 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Fan
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
For Sat Nav please enter postcode LU1 2PA.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 9.95 per person
  • Uncovered self-parking fee: GBP 15.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Thistle Express Luton Hotel
Thistle Express Hotel
Thistle Express
Thistle Express London Luton Hotel
Thistle Express London Luton Luton
Thistle Express London Luton Hotel Luton

Thistle Express London Luton Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 556 out of 1337 reviews
Rating 8 - Good. 394 out of 1337 reviews
Rating 6 - Okay. 195 out of 1337 reviews
Rating 4 - Poor. 79 out of 1337 reviews
Rating 2 - Terrible. 113 out of 1337 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Hasmita

Liked: Cleanliness
Location is great, more vegetarian options for breakfast would be welcome.
Stayed 1 night in Dec 2025

6/10 Okay

Dave

Liked: Cleanliness
Fairly priced, clean enough room no frills. Area is horrendously bad though. You wouldyour daughter walk out solo in the day. At night
Stayed 1 night in Dec 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
Clean comfortable room. Friendly helpful staff. Convenient parking available.
Stayed 1 night in Dec 2025

8/10 Good

Colin

Liked: Cleanliness
Stayed 3 nights in Dec 2025

10/10 Excellent

Sarah

Liked: Cleanliness
The reception manager was incredible, really helpful even though my check in was very late. Kind snd courteous after a long night of me working
Stayed 1 night in Dec 2025

6/10 Okay

Maria

Travelled with family
Disliked: Property conditions & facilities
The room was dated. Many things broken (lampshade, bits of the bathroom door etc ) Not at the standard expected for a Thistle hotel at all, even for a 'express' one.
Stayed 1 night in Dec 2025

10/10 Excellent

Philip

Stayed 1 night in Nov 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities
Room was clean and staff were courteous
Stayed 1 night in Nov 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very impressed by the cleanliness throughout
Stayed 1 night in Nov 2025

8/10 Good

Catherine

Stayed 1 night in Nov 2025

8/10 Good

Vadim, Feltham

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very quick and easy check in, a nice room, everything was working. We only needed it for an overnight stay to get to Luton Airport in the morning so left before the breakfast. There is a very good Chinse buffet nearby - greatly recommended. It was a nice and sweet stay at a very reasonable price, thanks to Expedia offer.
Stayed 1 night in Nov 2025

10/10 Excellent

Simone

Stayed 1 night in Nov 2025

10/10 Excellent

Geoffrey

Stayed 3 nights in Nov 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities
Friendly staff, spotless room
Stayed 1 night in Nov 2025

6/10 Okay

Barry

Travelled with partner
Liked: Cleanliness, property conditions & facilities
An ok hotel if you want no frills.
Stayed 1 night in Nov 2025

10/10 Excellent

Katie

Stayed 1 night in Nov 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities
Wonderful staff are awesome
Stayed 1 night in Nov 2025

2/10 Terrible

Marcus

Disliked: Cleanliness, staff & service, amenities
Poo in toilet Dirty sheets Coffee machine dirty and not cleaned from previous guest
Stayed 1 night in Nov 2025

10/10 Excellent

Yahia

Stayed 1 night in Nov 2025

2/10 Terrible

Marcus

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Didn't go there. Stayed there the night before going on hols. It was awful. Got to room. There was poo in toilet. Coffee machine was dirty and used pods let in it. Dirty sheets. Parking stated on thistle website £10 parking,was charged £15,So didnt want to go back there.
Stayed 1 night in Nov 2025

8/10 Good

Diane

Staff friendly. Room clean. Bed comfy. Convenint
Stayed 1 night in Nov 2025

4/10 Poor

Lauren

Disliked: Cleanliness, amenities, property conditions & facilities
Very poor room - very cold as windows has been left open and also did not smell good at all (smelt like urine). The area around the hotel also a bit unpleasant at night. Did not stay long enough to sample the breakfast. Would not stay again.
Stayed 1 night in Nov 2025

6/10 Okay

Mr J I

Stayed 1 night in Nov 2025

8/10 Good

Nora

Liked: Cleanliness, amenities, property conditions & facilities
The domestic staff were very attentive and did their work well
Stayed 1 night in Nov 2025

8/10 Good

Nora

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very helpful in so many ways.
Stayed 3 nights in Nov 2025