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Mama Shelter Lyon

3.0 star property

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Photo gallery for Mama Shelter Lyon

Terrace/patio
In-room safe, desk, soundproofing, free WiFi
Breakfast, lunch and dinner served
Double Room, 1 Double Bed (Medium Mama) | In-room safe, desk, soundproofing, free WiFi
In-room safe, desk, soundproofing, free WiFi

Popular amenities

  • Bar
  • Parking available
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
13 rue domer, Lyon, 69007
  • Bellecour Square
    ‪19 min walk‬
  • Hôtel de Ville de Lyon
    ‪5 min drive‬
  • Place des Terreaux
    ‪5 min drive‬
  • Lyon (LYS-Saint-Exupery)
    ‪27 min drive‬

Room options

View all photos for Twin Room, 2 Single Beds (Medium Mama)

In-room safe, desk, soundproofing, free WiFi

Twin Room, 2 Single Beds (Medium Mama)

8.0 out of 10
Very good
(2 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, 1 Double Bed (Small Mama)

Double Room, 1 Double Bed (Small Mama) | In-room safe, desk, soundproofing, free WiFi

Double Room, 1 Double Bed (Small Mama)

7.6 out of 10
Good
(8 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed with Sofa bed (XXL Mama)

In-room safe, desk, soundproofing, free WiFi

Family Room, 1 Double Bed with Sofa bed (XXL Mama)

  • 18 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, 1 Double Bed (Medium Mama)

In-room safe, desk, soundproofing, free WiFi

Double Room, 1 Double Bed (Medium Mama)

9.0 out of 10
Wonderful
(8 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Mama Shelter Lyon

Eco-certified hotel with 24-hour front desk and restaurant
Along with a restaurant, this hotel has a bar/lounge and self parking. WiFi in public areas is free. Other amenities include a business centre, concierge services and dry cleaning. Housekeeping is available on request.
Mama Shelter Lyon offers 150 accommodations with a safe and a hairdryer. Premium cable televisions are provided.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Mama Shelter Lyon, you're just a quick walk from University of Lyon II. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes bicycles to rent
  • Just a 4-minute drive from Place Carnot and a few minutes from Bellecour Square
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

WiFi is free in public spaces. A terrace, multilingual staff, and gift shops/newsstands are also featured at the eco-certified Mama Shelter Lyon. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Lyon hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
On-site venue – This restaurant serves breakfast, lunch and dinner.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 21 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 21 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 27-inch TV with premium cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per stay
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per accommodation, per night
  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 21 for adults and from EUR 10 for children
  • Self-parking fee: EUR 21 per day
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This hotel caters to LGBTQ+ guests.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mama Shelter Lyon Hotel
Mama Shelter Hotel Lyon
Mama Shelter Lyon
Mama Shelter Lyon House
Mama Shelter Lyon Lyon
Mama Shelter Lyon Hotel
Mama Shelter Lyon Hotel Lyon

Mama Shelter Lyon Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 282 out of 463 reviews
Rating 8 - Good. 128 out of 463 reviews
Rating 6 - Okay. 32 out of 463 reviews
Rating 4 - Poor. 14 out of 463 reviews
Rating 2 - Terrible. 7 out of 463 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christina Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We LOVED this hotel. So much fun and such a lovely welcome. Room super comfy, breakfast superb - best hotel breakfast ever. Fun at the bar, lovely music, love love love
Stayed 2 nights in Apr 2025

2/10 Terrible

Emma

Stayed 1 night in Feb 2025

10/10 Excellent

Eric, Veyrier-du-Lac

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and charming hotel. Good vibes, good staff energy
Stayed 1 night in Feb 2025

6/10 Okay

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Jeffrey Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Kimberly

Stayed 1 night in Sep 2024

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quirky and friendly.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ozge

Stayed 1 night in Jun 2024

10/10 Excellent

kara

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in Jun 2024

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Will be coming back for sure!
Stayed 1 night in May 2024

10/10 Excellent

Caroline

Stayed 3 nights in Apr 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and great breakfast!

The hotel was really good with communication, and made us feel welcomed at check in. The room was small, but comfy and well designed. It’s really close to a metro stop, which is really helpful for getting around. What I loved was their breakfast buffet. Usually these are hit and miss, but this was a hit. They had a pistachio break that was so good, I wanted to run off with the whole loaf.
Stayed 2 nights in Mar 2024

8/10 Good

dany

Liked: Cleanliness, staff & service, property conditions & facilities
The overall experience is nice and the room was comfortable. A complimentary bottle of water would have been appreciated. I expected at least a boiler in the room , there wasnt. They want us to really go to their restaurant for everything. The loby is quite small and the restaurant takes the whole of the space. So it was more a hotel for sleeping
Stayed 3 nights in Oct 2023

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Good value. Excellent bedroom with firm bed. Excellent bathroom. Good dining facilities. Always a good formula!
Stayed 1 night in Oct 2023

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cool vibe in the hotel. Although the room was fairly small, that is what we ordered. EXCELLENT food (dinner and breakfast). Everyone was so nice and helpful. No question we would stay there again.
Stayed 1 night in Sep 2023

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quirky and comfortable hotel about 20 min walk from old town. Chargeable parking in underground car park accessed from back road. Comic masks in rooms. Enjoyed outside eating and cocktails in bar whilst watching world cup rugby. Pricier than expected but good
Stayed 1 night in Sep 2023

10/10 Excellent

Katie

Liked: Cleanliness, amenities, property conditions & facilities
Hotel decor and size was lovely. Room was great, quiet with a comfy bed. However disappointed that the staff at the hotel were quite rude and not friendly - I asked for a coffee in the morning and they tried to charge me for the full breakfast! That being said it was a nice hotel and a great location in Lyon.
Stayed 2 nights in Sep 2023

10/10 Excellent

paulette

Liked: Staff & service, property conditions & facilities
The entire experience was made by the woman at the front desk. Extremely helpful.
Stayed 1 night in Sep 2023

10/10 Excellent

stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing room building and breakfast! We loved it.
Stayed 1 night in Jul 2023

10/10 Excellent

Caroline

Stayed 1 night in Jul 2023

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel, good value and nice area. Very pleasant staff and good onsite parking.
Stayed 1 night in May 2023

10/10 Excellent

Zacchary

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Timothy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stylish rooms, reception and bar/restaurant - very friendly staff. Bathrooms have shampoo bar and cardboard packaging and plan to go plastic free in future which is good. Restaurant can do great vegan dishes but strangely nothing on the menu. Something they need to change so that there is more choice of healthy options. It wouldn’t cost them anything as any good kitchen has fresh fruit and vegetables.
Stayed 1 night in Sep 2022

10/10 Excellent

Rodolfo, Chandler

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fun place to stay. Nice breakfast buffet Friendly staff
Stayed 1 night in Sep 2022

10/10 Excellent

Gerald

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great bar and entertainment, good location
Stayed 2 nights in Jul 2022