An outdoor pool, a restaurant and a fitness centre are available at this lodge. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Other amenities include a bar/lounge, coffee/tea in a common area and massage/treatment rooms.
Mara Serena Safari Lodge offers 74 accommodations with complimentary bottles of water and coffee/tea makers. Rooms open to balconies. This accommodation offers separate dining areas. Beds feature premium bedding. This Maasai Mara lodge provides complimentary wireless Internet access.
Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and designer toiletries. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.
Guests can experience the thrill of a safari, and take advantage of an outdoor pool. In addition to a kids' pool, other recreational amenities include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include deep-tissue massages, hot stone massages and Swedish massages.
During your stay at Mara Serena Safari Lodge, you're just a quick walk from Mara Triangle. You'll find features such as free WiFi in public areas, free self-parking and a free manager's reception.
Free WiFi
Free self-parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Take a swim in the outdoor pool
Services include babysitting, dry cleaning/laundry and a concierge
On-site recreation includes a gym
1.6 mi (2.6 km) from Mara River and 11.8 mi (19 km) from Maasai Mara National Reserve
Airport shuttle service available for a fee
Mara Serena Safari Lodge offers its guests a kids' pool, an outdoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered. WiFi is free in public spaces.
A business centre and a meeting room are available. Spa services, a library, and a terrace are also featured at the luxury Mara Serena Safari Lodge. An airport shuttle (available on request) is available for a fee. Free self parking is available.
Smoking is allowed in designated areas at this 5-star Maasai Mara lodge.
The lodge hosts a free manager's reception on selected days.
Mara Serena Safari Lodge has a restaurant on site.
Room service (during limited hours) is available.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Return airport shuttle (surcharge) from 6:00 AM to 6:00 PM on request
Free self parking on site
Food and drink
A bar/lounge
A restaurant
Coffee and tea in common areas
Couples/private dining
Free manager's reception
Things to do
Children's pool
Game drive
Game viewing
Gym
Library
Outdoor pool
Safari
TV in common areas
Family friendly
Children's pool
In-room babysitting
Laundry facilities
Outdoor pool
Separate in-room dining area
Conveniences
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Proposal/romance packages
Tour and ticket assistance
Wedding services
Business services
Business centre
Meeting room
Outdoors
Garden
In a national park
Terrace
Spa
Deep-tissue massages
Hot stone massages
Swedish massages
Treatment room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
No lift
Wheelchair accessible (may have limitations)
More
1 floor
At least 10% of profits reinvested in community and sustainability
At least 80% of food locally-sourced
At least 80% organic food
Designated smoking areas
Locally-owned and organised tours and activities
No plastic water bottles
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Premium bedding
Bathroom
Deep soaking bathtub
Designer toiletries
Dressing gowns
Hair dryer (on request)
Private bathroom
Shower/bathtub combination
Slippers
Towels provided
Food and drink
Champagne service
Coffee/tea maker
Free bottled water
Limited room service
Separate dining area
More
Desk
Eco-friendly toiletries
Fan
Phone
Separate sitting area
Policies
Check-in
Check-in start time: noon; check-in end time: 6 PM
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property is located in a national park. The additional mandatory fee covers entrance to the park. Guests must purchase a ticket to enter the park; the ticket is valid for 24 hours from the time of issue. If a guest is staying more than 1 night, they are required to renew their ticket on or before the expiration time as indicated on the ticket. A transit ticket is valid for 2 hours only. Any person in violation will be fined. Park entry fees are not included in the accommodation rate and are charged separately upon entry at Maasai Mara Game Reserve (Mara Conservancy). Daily entry is 6 AM-6 PM.
This property is located within The Mara Triangle Conservancy in Maasai Mara Game Reserve. The listed 'additional' mandatory fee comprises the additional mandatory park entry fee valid annually from January to June, collected at the main entrance of the park. From July to December, the additional mandatory park fee is USD 200 per adult per night and USD 100 per child per night (from 9 years old to 17 years old).
Access methods
Front desk (limited hours)
Pets
No pets allowed
Children and extra beds
Children are welcome.
Kids stay free! Children 2 years old and younger stay free when using existing bedding.
Rollaway/extra beds are available for USD 200.0 per night.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
Additional fees: USD 100 per person, per night for adults and USD 50 per person, per night for children (from 9 years old to 17 years old)
We've listed all charges provided to us by the property.
This property is located within The Mara Triangle Conservancy in Maasai Mara Game Reserve. The listed 'additional' mandatory fee comprises the additional mandatory park entry fee valid annually from January to June, collected at the main entrance of the park. From July to December, the additional mandatory park fee is USD 200 per adult per night and USD 100 per child per night (from 9 years old to 17 years old).
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Airport shuttle fee: USD 20 per vehicle (one-way, maximum occupancy 3)
Airport shuttle fee per child: USD 10 (one-way), (from 4 to 12 years old)
Rollaway bed fee: USD 200.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Mara Serena Safari Lodge offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. The front desk at this property is open daily from 6 AM - midnight. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number 7997
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Reservations are needed for massage services and spa treatments. For reservations, contact the lodge before arrival using the contact information on the booking confirmation.
Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.