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Bastion Hotel Heerlen

3.0 star property

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Photo gallery for Bastion Hotel Heerlen

Bar (on property)
Reception
Exterior
Terrace/patio
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Laundry
  • Breakfast available
  • Housekeeping
  • Parking included

Explore the area

View in a map
In De Cramer 199, Heerlen, 6412 PM
  • Place, Hoensbroek Castle
    ‪4 min drive‬
  • Place, Carolus Thermen Bad Aachen
    ‪20 min drive‬
  • Place, Aachen Cathedral
    ‪22 min drive‬
  • Airport, Maastricht (MST-Maastricht - Aachen)
    ‪14 min drive‬

Room options

View all photos for Comfort Double Room

Comfort Double Room | In-room safe, desk, iron/ironing board, free cots/infant beds

Comfort Double Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Twin Room

Comfort Twin Room | In-room safe, desk, iron/ironing board, free cots/infant beds

Comfort Twin Room

8.2 out of 10
Very good
(17 reviews)
  • 18 sq m
  • Sleeps 3
  • 2 Single Beds

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Lobby
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  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very good, 416 reviews
The price is €69
includes taxes & fees
7 Dec - 8 Dec
Bastion Hotel Geleen

About this property

Bastion Hotel Heerlen

Hotel in Heerlen with 24-hour front desk and restaurant
Along with a restaurant, this hotel has a bar/lounge and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
Bastion Hotel Heerlen offers 40 accommodations with espresso makers and a safe. LCD televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Bastion Hotel Heerlen, you'll be close to Hoensbroek Castle. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and a computer
  • On-site recreation includes bicycles to rent
  • Just a 3-minute drive from Hoenshuis Golf and a few minutes from Thermenmuseum
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Bastion Hotel Heerlen. Self parking is free.

Smoking is allowed in designated areas at this 3-star Heerlen hotel.

For a fee, guests can enjoy continental breakfast on weekdays from 6 AM to 9 AM and at the weekend from 7 AM to 10:00 AM.
On-site venue – restaurant.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Continental breakfast available for a fee 6 AM to 9 AM on weekdays and 7 AM to 10:00 AM on weekends; EUR 18.25 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 1 floor
  • At least 80% lighting from LEDs
  • Designated smoking areas
  • Double-glazed windows

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Espresso maker
  • Refrigerator

More

  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 18.25 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Bastion Heerlen
Bastion Hotel Heerlen
Bastion Hotel Heerlen Hotel
Bastion Hotel Heerlen Heerlen
Bastion Hotel Heerlen Hotel Heerlen

Bastion Hotel Heerlen Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 57 out of 249 reviews
Rating 8 - Good. 116 out of 249 reviews
Rating 6 - Okay. 57 out of 249 reviews
Rating 4 - Poor. 13 out of 249 reviews
Rating 2 - Terrible. 6 out of 249 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

2/10 Terrible

Daniel

Stayed 1 night in Jun 2024

10/10 Excellent

Sujit

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

8/10 Good

Peter

Stayed 1 night in May 2023

6/10 Okay

William

Stayed 2 nights in Mar 2023

8/10 Good

Stuart

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2022

6/10 Okay

Irma

Travelled with family
Liked: Cleanliness, staff & service
Clean, simple room, quite small.
Stayed 1 night in Jul 2022

6/10 Okay

Douglas

Stayed 1 night in Jul 2022

8/10 Good

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exactly what you expect it to be.

Clean, friendly staff, no nonsense budget hotel. Would stay here again.
Stayed 1 night in Jul 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a solid option for a good night's sleep in a clean, friendly hotel near the highway. You're not going to be spending a week here, but you will definitely leave refreshed and ready for the next day's drive.
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Stayed 1 night in Aug 2020

6/10 Okay

S

Liked: Staff & service
Disliked: Property conditions & facilities
The staff was nice and helpful. The phone in my room didn't work, nor did the desk lamp, and the window was slightly ajar, which meant the entire room was freezing when I first arrived. You pay for what you get; it's a decent budget hotel.
Stayed 2 nights in Dec 2019

4/10 Poor

Ioan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very small room and only 1 power socket in room. Hotel is close to the road and lot of cars noises. Doors are not soundproof. Breakfast was poor. Bathroom door make a ugly noise.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff, quiet location with easy access to the motorway
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Price: Good Hotel rooms: Small Hotel: dated Hallway lighting: Terrible Room lighting: bad Lots of updates needed...
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
The property was well located near the highway. First impression was very disappointing. The place is rundown and shabby. I didn’t want to stay there but I had booked for four days and it was to late to cancel. The place is in need of a major redo. There is no elevator and we had to carry our heavy suitcase up 2 flights of stairs. (We are seniors). The hallway is totally dark no light comes on until you are half way down the hall. The flours have very worn carpeting and there is a musty smell. The room was clean but I did not have a hair dryer. I asked for one at the desk and they said they only have a few and they lend them out. I asked each day and did not get one till my last day. The worst part were the towels. We received towels two days in a row that had large black stains all over them that they couldn’t wash out. We had a king size bed and were given only two small lumpy pillows. When we asked for two more we only got one more they did not have any extras. The majority of the guests seems to be workmen and stay during the week only. So the breakfasts were surprisingly good until the weekend. On Sunday they no longer offered fruit and there was very little bread. I would not recommend this hotel.
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was clean, breakfast was perfect. Nice bar.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Una

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall very pleased

Staff lovely. Small but nice beer garden. Rooms plain but clean and functional. However not really suitable for a wheelchair user. No ramps and not able to access bathroom safely. Economy price and you certainly get what you pay for. 16 miles from centre and no shops other than a KFC and Subway to eat at. If I wasn’t a wheelchair user though I would be happy to return to use this hotel as my base and in fact we did extend our stay to two nights
Stayed 1 night in Oct 2018

6/10 Okay

Morgan

Liked: Staff & service
Disliked: Cleanliness

Didn't pay much, didn't get much.

The room could be cleaner. It was small but that was not an issue. The halls to your room appear to only illuminate by motion sensor so that's a little annoying late at night. No issues with hot water but the heater in the room takes a LONG time to warm the place up. The service was fast and friendly. Everyone I met spoke English which is good for limited speakers like myself. The hotel is not necessarily close to public transportation so exercise caution if you plan to travel here by bus/train. I booked my room on somewhat short notice and when many of the hotels in the area were filled so I didn't have high expectations. Overall, I didn't pay much and it was just a one night stay. Travelers should probably look at other hotels in the area first and use this one as a fall-back.
Stayed 1 night in Sep 2018

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel in Heerlen

Stayed here for an event in Heerlen. This location was about a 45 minute walk to the main City Center / Shopping / Theatre area, which was where my event was. Otherwise, it's a 10 minute walk to the bus stop which will take you to the city center. Do not expect much around the hotel itself, it's kind of off the beaten path in its own area, but during the 45-minute walk to the city you will encounter an Ikea, KFC, Subway Sandwiches, and a lot of furniture / home improvement stores.
Stayed 2 nights in Aug 2018

6/10 Okay

Verified traveller

Disliked: Staff & service

Not worth it....

I wouldn’t choose this hotel again. There are better hotels in that area.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good stay for the price. Very friendly staff with great location in a quiet street.
Stayed 1 night in Jun 2017

8/10 Good

giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Hotel as expected. The twin room was clean and spacious. Breakfast was good and the staff very friendly. I'd stay again.

8/10 Good

David, Maidstone

Liked: Cleanliness, staff & service, property conditions & facilities
Had a twin room which was clean and sensibly priced. Had a useful fridge and kettle. Staff were very helpful and polite and spoke good english