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Mercure Macaé

3.5 star property

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Photo gallery for Mercure Macaé

Front of property
Outdoor pool, pool umbrellas, pool loungers
Exterior
Reception
Daily buffet breakfast for a fee

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
110 Rua Dolores Carvalho Vasconcelos, Bairro da Gloria, Macaé, RJ, 27937-600
  • Place, Campista Beach
    ‪5 min walk‬
  • Place, Cavaleiros Beach
    ‪16 min walk‬
  • Place, Shopping Plaza Macaé
    ‪19 min walk‬
  • Airport, Macae (MEA)
    ‪13 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

Minibar, in-room safe, blackout curtains, soundproofing

Superior Room, 1 Queen Bed

  • Sea view
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

Minibar, in-room safe, blackout curtains, soundproofing

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • Sea view
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Sea View

Standard Room, 2 Single Beds, Sea View | Minibar, in-room safe, blackout curtains, soundproofing

Standard Room, 2 Single Beds, Sea View

9.0 out of 10
Wonderful
(4 reviews)
  • Sea view
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Partial Sea View

Suite, 1 King Bed, Partial Sea View | Minibar, in-room safe, blackout curtains, soundproofing

Suite, 1 King Bed, Partial Sea View

10.0 out of 10
Exceptional
(1 review)
  • Partial sea view
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

Superior Room, 2 Single Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

Suite, 1 Double Bed, Sea View

  • Sleeps 5
  • 1 Double Bed
  • Free Wi-Fi

Suite, 1 King Bed, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

Apartment, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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The price is €74
includes taxes & fees
9 Jul - 10 Jul
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About this property

Mercure Macaé

At Mercure Macaé, hit the nearby beach, dine on-site at Maral or enjoy a drink at one of the hotel's 2 bars/lounges. Housekeeping is available on request.
Mercure Macaé offers 164 air-conditioned accommodations with minibars and a safe. 32-inch LCD televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Macaé hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Mercure Macaé, you're just a quick walk from Campista Beach. Enjoy features like free WiFi in public areas and free valet parking, plus 2 bars. Some of the pet-friendly amenities that this property offers include food and water bowls and litter trays.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine while dining at Maral
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Within a 10-minute walk of Campista Beach and Pecado Beach
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and litter trays
Mercure Macaé offers its guests an outdoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at Mercure Macaé. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 3.5-star Macaé hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Maral – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: BRL 62.25 for adults and BRL 31.13 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Maral

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • At least 80% organic food
  • Banquet hall
  • Designated smoking areas
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between noon and 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: BRL 70 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Food and water bowls and litter trays are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for BRL 100.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately BRL 62.25 for adults and from BRL 31.13 for children
  • Pet fee: BRL 70 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and 6:00 PM
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: BRL 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Hotel Macae
Hotel Gran Nobile Macaé Macae
Four Points By Sheraton Macae Brazil
Gran Nobile Macaé Macae
Sheraton Macae
Four Points Sheraton Macaé Hotel Macae
Four Points Sheraton Macaé Hotel
Four Points Sheraton Macaé Macae
Four Points Sheraton Macaé
Macae Four Points
Gran Nobile Macaé
Mercure Macaé Hotel
Mercure Macaé Macaé
Hotel Gran Nobile Macaé
Mercure Macaé Hotel Macaé

Mercure Macaé Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 104 out of 212 reviews
Rating 8 - Good. 65 out of 212 reviews
Rating 6 - Okay. 30 out of 212 reviews
Rating 4 - Poor. 9 out of 212 reviews
Rating 2 - Terrible. 4 out of 212 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Ruben

Liked: Cleanliness, amenities
Nice, however It needs more maintenance. Clean and we'll located, the pool was great and the breakfast I guess it was the best
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Reservas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
genial
Stayed 13 nights in Jun 2022
Verified

6/10 Okay

Robert

Liked: Room comfort
Disliked: Staff & service

Attention to detail on maintenance required

A good hotel in good location, however starting to look dated, needs attention to maintain height standard. Cleaning service poor, missed on 2 days and we had to continually call to get room serviced. Pool area amenities, chairs, planting needs replacing, area cleaned. Reception area, repair work poor to painting, ceiling repairs and front door handles loose and needs repair.
Stayed 4 nights in Sep 2024
Verified

8/10 Good

Patricia Valeria Sathler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bom atendimento e localização
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

ANA CRISTINA

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente experiência
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Ricardo

Liked: Cleanliness, staff & service, amenities
Ar condicionado não estava funcionando.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Nara Beatriz

Liked: Cleanliness, staff & service, amenities
Equipe excelente nada reclamar sempre solicito porém achei o edredom do quarto muito quente e pela primeira vez formigas no quarto .
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Diógenes

Liked: Cleanliness, staff & service, amenities
O atendimento da equipe é muito bom
Stayed 7 nights in Jan 2026
Verified

6/10 Okay

JUSSARA

Disliked: Cleanliness, staff & service, amenities
O café da manhã é horrível. Não há mão de obra suficiente para atendimento. O limpeza dos quartos ficou a desejar. Tinhamos que insistir para limpar. As instalações sóao boas, mas a administração e pessima!
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Sandro

Liked: Staff & service, room comfort
Cardápio café da manhã com poucas opções, improvisado em salão de convenção, falta de máquinas de café, capuccino. Poucas frutas
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Miguel S

Liked: Cleanliness, staff & service, amenities
A localização é excelente, tem estacionamento próprio, gratuito e coberto, o atendimento é ótimo e possui quarto quádruplo com vista para o mar.
Stayed 3 nights in Nov 2025
Verified

4/10 Poor

Simone

Liked: Cleanliness
Disliked: Staff & service, amenities
Horrível e traumatizante. 1) Horário de checkin não respeitado. 2) Sem suporte para pegar bagagem no carro 3) Atendente feminino petulante e debochada com minha solicitação ao pedir um carrinho para me auxiliar com as malas. 4) Vazamento no box de banho, sem secador de cabelo, sem tolhas de rosto , travesseiros tive que solicitar , porta de correr do armário caindo, espelho velho.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jeferson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel nível Alto - Mas, café fraco

Hotel maravilhoso e só precisa melhorar o café da manhã, muito fraco para a rede.
Stayed 1 night in Jul 2025
Verified

6/10 Okay

JOSE

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Entrada estacionamento não autorizado na chegada

Excelente estadia! Porém no check in, não foi autorizado a entrada no estacionamento na chegada ao hotel, tive que estacionar o carro na rua (não havia vaga), fazer o check in na recepção, voltar para o carro estacionar no estacionamento oferecido pelo hotel. Quando poderia ter entrado direto para o estacionamento, depois fazer o check in na recepção e entrado para o quarto.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Patricia

Liked: Room comfort
Disliked: Property conditions & facilities

Séjour on couple

Lê cofre de la chambre ne pas marché, nous avons demandé 3 jours défilée à la réception pour résoudre le problème mais rien n’était fait. Les couloirs de l’hôtel sont sales, pendant les trois semaines à l’hôtel personne a passé l’aspirateur. Les balcons était jamais nettoyé et les draps de lits était changé que deux fois pendant les trois semaines. À part ça le hôtel a beaucoup de potentiel le petit déjeuner est très bon, la localisation et plutôt bien pas loin de la plage et des restaurants. Nous avons profité bien de l’hôtel on espère juste que le ménage soit fait meilleur la prochaine fois. Muito obrigada
Stayed 20 nights in Feb 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugar incrível

Lugar incrível, com certeza voltarei novamente ☺️
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Diógenes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fomos bem recebidos, quarto amplo e bem distribuído
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Luciene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilhoso os dias que fiquei no hotel gostei do atendimento as funcionárias que trabalham nos quartos prestativas atenciosas deixando tudo limpo e cheiroso café da manhã maravilhoso atendimento excelente gostei muitíssimo com certeza voltarei
Stayed 8 nights in Jan 2025
Verified

10/10 Excellent

Kely

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Um final de semana no Mercure

Hotel maravilhoso !! Café da manhã muito bom .. cama é tamanho do quarto maravilhosos .. enfim .. uma excelente estadia
Stayed 2 nights in Nov 2024
Verified

2/10 Terrible

ADRIANA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Nunca mais!

Hotel precisando de uma reforma, quarto amplo, porém antigo, a chave nao funcionava, a trava de segurança interna da porta estava quebrada, não tinha secador de cabelo no quarto, tive que descer para pegar, qdo peguei, o mesmo funcionou 2 minutos depois parou! Ar condicionado nao gela, ruim, antigo. Nao tinha papel higienico no banheiro, liguei 3x para pedir e ninguem levou! Nunca mais!
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Haroldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel com amplas acomodações, com opções práticas e menores ou mais equipadas e espaçosas para longas estadias e/ou família com crianças. O destaque vai para a excelência da equipe de atendimento do hotel, que pro ativamente oferecia sempre opções e sugestões para facilitar nossa estadia. Agradecemos à Larissa e sua equipe por todo o cuidado e atenção para nossa família. Certamente voltaremos.
Stayed 1 night in Jul 2024
Verified

6/10 Okay

SANDRO ROBERTO

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Instalações em geral: corredores, quartos com aspecto envelhecido, portas necessitando de reforma, espelhos oxidados, toalhas desgastadas!
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Melhor hotel

Incrível. Ja é a segunda vez que me hospedo e certamente ficarei mais vezes nele. Recomendo!
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Viagem família

Camas confortáveis, chuveiro bom, excelente localização e vista MARAVILHOSA! Quero registrar o bom atendimento de uma senhorinha que servia o café da manhã, não sei o nome dela, mas todos os dias em que estivemos hospedados ela sempre trabalhou com sorriso no rosto e muita simpatia.
Stayed 3 nights in Jan 2024
Verified

8/10 Good

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Macaé surpreende positivamente quem não a conheceu

A Praia dos Cavaleiros é muito bonita e a infraestrutura de bares, restaurantes e comércio em geral surpreende quem não conhece Macaé. O Hotel Mercure tem uma vista incrível para a praia, os funcionários são muito solícitos e simpáticos e o café da manhã é bom. A poderosa rede Accor, entretanto, deveria investir na manutenção do espaço, especialmente no interior dos quartos, pois os sinais de desgaste são bastante nítidos no mobiliário e no banheiro. Um último detalhe: do Mercure até a praia é preciso atravessar a Rodovia Amaral Peixoto e um quarteirão numa caminhada de menos de 10 minutos.
Stayed 1 night in Jan 2024