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Matsubara Acqua Park Hotel

3.0 star property

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Photo gallery for Matsubara Acqua Park Hotel

Water park
Property video
Front of property
Free daily buffet breakfast
TV

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Avenida Brigadeiro Eduardo Gomes 1551, Cruz das Almas, Maceió, AL, 57032-230
  • Place, Parque Shopping Center Maceio
    ‪5 min walk‬
  • Place, Lagoa da Anta Beach
    ‪9 min walk‬
  • Place, Jatiuca Beach
    ‪12 min walk‬
  • Airport, Maceio (MCZ-Zumbi dos Palmares Intl.)
    ‪27 min drive‬

Room options

View all photos for Room Standard

Minibar, in-room safe, rollaway beds, free WiFi

Room Standard

  • 24 sq m
  • Sleeps 4

View all photos for Standard Room

Standard Room | Minibar, in-room safe, rollaway beds, free WiFi

Standard Room

7.0 out of 10
Good
(33 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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About this property

Matsubara Acqua Park Hotel

Beach hotel with 2 outdoor pools, near Parque Shopping Center Maceio
At Matsubara Acqua Park Hotel, relax at one of the 2 outdoor swimming pools, play on the nearby beach or spend the day at a complimentary water park.
Matsubara Acqua Park Hotel offers 110 air-conditioned accommodations with minibars and a safe. Televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park.

Children aged under 5 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Matsubara Acqua Park Hotel. During your stay, you're just a quick walk from Lagoa da Anta Beach. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a restaurant, a swim-up bar and a poolside bar
  • Splash around at the free water park with a waterslide or swim in the 2 outdoor pools
  • Services include a free children's club, a lifeguard on-site and tour or ticket assistance
  • On-site recreation includes a playground
  • Within a 10-minute walk of Parque Shopping Center Maceio and Jatiuca Beach
Matsubara Acqua Park Hotel offers its guests a complimentary water park, 2 outdoor swimming pools, a waterslide, and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A complimentary children's club, an arcade/games room, and tour/ticket assistance are also featured at the family-friendly Matsubara Acqua Park Hotel. Self parking is free.

This 3-star Maceió hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.
On-site venue – This restaurant specialises in international cuisine.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Playground
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Children's toys
  • Free children's club
  • Free water park access
  • Lifeguards on site
  • Playground
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Direct access to the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 4:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for BRL 140 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: BRL 140 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a smoke detector and a security system
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Matsubara
Matsubara Acqua Park Hotel Maceio
Matsubara Hotel Maceio
Matsubara Maceio
Matsubara Hotel Maceio, Alagoas, Brazil
Matsubara Acqua Park Maceio
Matsubara Acqua Park
Matsubara Acqua Park
Matsubara Acqua Park Hotel Hotel
Matsubara Acqua Park Hotel Maceió
Matsubara Acqua Park Hotel Hotel Maceió

Matsubara Acqua Park Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 157 out of 458 reviews
Rating 8 - Good. 104 out of 458 reviews
Rating 6 - Okay. 90 out of 458 reviews
Rating 4 - Poor. 57 out of 458 reviews
Rating 2 - Terrible. 50 out of 458 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Thalissa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and polite, excellent customer service, great pool area and safe environment for children. Also breakfast was amazing!!!
Stayed 2 nights in Mar 2024

2/10 Terrible

Martin

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We paid for what we saw in the pictures, but in reality the Matsubara hotel is not what you see there. The pictures on Expedia are from when the hotel was new. The rooms are old, dirty and poorly maintained. We only spent a few hours until we decided to go to another place.
Stayed 1 night in Feb 2023

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

2/10 Terrible

JAIR JEFFERSON

Stayed 1 night in Oct 2025

6/10 Okay

MAURICIO

Liked: Cleanliness, staff & service, room comfort
Antiga e sem conservação, porém com quartos limpos e funcionários atenciosos.
Stayed 3 nights in Oct 2025

6/10 Okay

Waldo

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
O pessoal do hotel é atencioso, porém infelizme te necessita de uma reforma geral urgente. Coisas muitos velhas e em manutencao
Stayed 1 night in Oct 2025

10/10 Excellent

Fabio

Stayed 1 night in Oct 2025

6/10 Okay

DIENE

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Experiência não muito agradável

Não tive uma boa experiência. O local tinha um cheiro forte, tanto no quarto, quanto no refeitório, era insuportável ficar dentro do refeitório. O frigobar dava choques.
Stayed 2 nights in Oct 2025

2/10 Terrible

Toni Edson

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NÃO ACREDITE NAS FOTOS! O lugar está completamente deteriorando. A noite demasiadamente escuro, assustador. Distante demais do centro, mas o pior é o interior. Piso, paredes e o cheiro insuportável! No quarto, e roupa de cama cheirando mofo. Ao tirarmos o lixo que estava no ralo, o cheiro de esgoto foi insuportável. Locamos por 7 dias, mas chegamos e fomos embora no dia seguinte. Falaram que iriam fazer reembolso dos 6 dias, via email, e nada.
Stayed 7 nights in Sep 2025

2/10 Terrible

Marco Aurélio

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

4/10 Poor

Lilian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Hotel bem antigo

O hotel é bem antigo e precisa de uma boa revitalização. Os quartos são amplos, mas apresentam alguns problemas, como espelhos descascados e piso com umidade, o que passa uma sensação de falta de manutenção. Por outro lado, os funcionários são muito gentis e atenciosos, e o café da manhã é bom, com boas opções. O hall de entrada está bem conservado, mas a fachada e principalmente os quartos merecem melhorias para que a experiência seja mais agradável.
Stayed 1 night in Oct 2025

10/10 Excellent

Adrielli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Marcos

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel em péssimo estado de conservacao

O hotel é péssimo. Está em um estado de conservação lamentável. Parece que nunca passou por uma reforma.
Stayed 1 night in Oct 2025

10/10 Excellent

Maria José

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Anderson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima estadia, ótimo café e ótimo ponto.
Stayed 3 nights in Sep 2025

10/10 Excellent

Paulo costa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Suellen

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Fatima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel aparentemente antigo, mas reformado, funcionários educados, próximo shopping, e frente para a praia (mas contém pedras),local com bastante plantas, peixes, tudo bem cuidado. Ponto a melhorar, horário do café, vimos apenas um rapaz, fazendo reposição dos alimentos, limpando as mesas,e atendemos hóspedes, faltou também telefone no quarto para falar com a recepção No geral tudo certo
Stayed 2 nights in Sep 2025

10/10 Excellent

Arthur oliveira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

José M

Travelled with family
Stayed 2 nights in Sep 2025

10/10 Excellent

Luis Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fiquei um período de sete dias no hotel matsubara, recomendo a todos, funcionários atenciosos, limpeza do quarto e do hotel excelente, quarto confortável, café da manhã ótimo.
Stayed 7 nights in Sep 2025

4/10 Poor

JADISON F

Travelled with family
Disliked: Property conditions & facilities

RAZOÁVEL.

Razoável! um bom café da manhã, bom atendimento. porém o hotel está precisando de uma manutenção em sua estrutura externa e alguns por menores na parte interna. Devido a esse contatempos considero seu valor fora do padrão.
Stayed 1 night in Sep 2025

10/10 Excellent

LUCIANE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Local agradável, embora seja um prédio antigo, para quem está com crianças é um bom lugar, pois tem um Parque aquático,o serviço de café da manhã muito bom, o atendimento muito bom.
Stayed 4 nights in Sep 2025

6/10 Okay

Izaias

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Mas ou menos

Stayed 3 nights in Sep 2025

10/10 Excellent

Givanildo

Liked: Staff & service, property conditions & facilities, room comfort
Quarto limpos e organizado, funcionários bem atentos muito bom mesmo.
Stayed 2 nights in Sep 2025

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