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Mackay Rose Motel

3.0 star property

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Photo gallery for Mackay Rose Motel

Exterior
STANDARD FAMILY ROOM | Parking | Free self-parking
Dining
Standard Room, 1 Queen Bed | Desk, iron/ironing board, free WiFi, bed sheets
Outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Bar
  • Pool
  • Room service
  • Housekeeping
  • Laundry

Explore the area

View in a map
164 Nebo Road, West Mackay, QLD, 4740
  • Place, Mackay Regional Botanic Gardens
    ‪8 min walk‬
  • Place, Mackay Base Hospital
    ‪20 min walk‬
  • Place, Harrup Park
    ‪3 min drive‬
  • Airport, Mackay, QLD (MKY)
    ‪6 min drive‬

Room options

View all photos for STANDARD FAMILY ROOM

STANDARD FAMILY ROOM | Desk, iron/ironing board, free WiFi, bed sheets

STANDARD FAMILY ROOM

7.0 out of 10
Good
(7 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(16 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

8.6 out of 10
Excellent
(4 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Basic Double or Twin Room

  • Sleeps 4
  • 2 Queen Beds

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About this property

Mackay Rose Motel

Tuscan-style motel with free breakfast and coffee shop/cafe
An outdoor pool, a restaurant and a bar/lounge are available at this motel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe and coffee/tea in a common area. Limited housekeeping is available.
Mackay Rose Motel offers 26 air-conditioned accommodations with coffee/tea makers and a hairdryer. Rooms open to patios. LED televisions come with cable channels and pay-per-view films. Bathrooms include a shower and complimentary toiletries.

This Mackay motel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the motel include an outdoor pool.
During your stay at Mackay Rose Motel, you're just a quick walk from Mackay Regional Botanic Gardens. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry and luggage storage
  • 8 minutes on foot from Mackay Regional Botanic Gardens and a 2-minute drive from Pioneer Valley
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

An outdoor pool, barbecue grills, and a garden are also featured at the business-friendly Mackay Rose Motel. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Mackay motel.

Guests are served a free continental breakfast daily from 6:30 AM to 8:30 AM.
Mackay Rose Motel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 8:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 floor
  • Built in 1972
  • Designated smoking areas
  • Reception hall
  • Tuscan architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3 per cent for credit card payments
The front desk is open daily from 7 AM - 8 PM
Front desk staffed during limited hours
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for AUD 30.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 30.0 per night
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7 AM - 8 PM.
Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Comfort Inn Rose Hotel Mackay
Comfort Inn Rose Mackay
Mackay Rose Motel
Mackay Rose
Mackay Rose Motel Motel
Mackay Rose Motel West Mackay
Mackay Rose Motel Motel West Mackay

Reviews

Mackay Rose Motel Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 64 out of 160 reviews
Rating 8 - Good. 59 out of 160 reviews
Rating 6 - Okay. 21 out of 160 reviews
Rating 4 - Poor. 9 out of 160 reviews
Rating 2 - Terrible. 7 out of 160 reviews

Reviews

10/10 Excellent

Ross

I like it , great location. Quiet. Room clean good size
Stayed 2 nights in Aug 2025

10/10 Excellent

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable and very clean. Sheet crispy and clean. Friendly staff. Easy parking straight off room. Perfect for over night whilst travelling. Very affordable. One area of improvement would be more than just one pillow per bed in the room.
Stayed 1 night in Jul 2025

8/10 Good

Kerryn

Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Stayed 1 night in Jun 2025

10/10 Excellent

Nicole

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time we have to stay at Mackay we have always stayed here. Staff are amazing, kids love the free pancake breakfast they get to have.
Stayed 2 nights in Jun 2025

8/10 Good

Noel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Neat n tidy, place is showing its age a bit.
Stayed 1 night in Jun 2025

8/10 Good

Helen

Motel clean although was not serviced between the time I was there. Had to ask for some milk.No restaurant service over the weekend.
Stayed 3 nights in May 2025

6/10 Okay

Kay

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
The room of clean from bed up , but the terracotta tiles on the floor was very very dirty lots of mole on it ,we were down near the laundry and was very noisy . If I stay again I would ask for room up the front of the building may be floor would be cleaner and not so noisy , breakfast was ok
Stayed 3 nights in Apr 2025

6/10 Okay

Allan

Travelled with partner
TV didn’t work. Neither did the WIFI.
Stayed 1 night in Feb 2025

8/10 Good

Errol

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2025

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Paulus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean and tidy room close with everything we need. Perfect place to stay.
Stayed 1 night in Dec 2024

8/10 Good

Leeroy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet.
Stayed 1 night in Dec 2024

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

4/10 Poor

Ebonie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Kellie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adequate for its purpose
Stayed 2 nights in Dec 2024

8/10 Good

Lorraine

Good
Stayed 1 night in Nov 2024

6/10 Okay

Chris

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Lisa

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Since before arriving, the manager was extremely friendly and accommodating. The food from the restaurant smelt delicious. Our fur baby loves the quiet and window seat from our room. The room was neat, tidy, and functional. Every staff member has made an effort to say hi and to ask if if our stay was enjoyable. Very happy to recommend the Rose Hotel to anyone.
Stayed 2 nights in Nov 2024

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Oct 2024

6/10 Okay

katrina

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Out dated motel, door handles broken, ceiling stuck together with heavy duty masking tape, arrived to have to ring a number and told lift the key mailbox and pick a key to whichever room. When departed got phone call hours after we had left accusing us of taking the key when we left it in the room in front of the tv.
Stayed 1 night in Oct 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Kevin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dog's barking inside units. Fridge that leaked defrosting water. Shower where water runs out of cubicle. Noisy party till 11.pm. people smoking out side of designated area. Can't recommend . No good points.
Stayed 5 nights in Sep 2024

8/10 Good

Sheila

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was good value for the money, not super new and dated but clean. Down side was that there were no blankets just sheets and the itchy throw over thing. It’s not summer yet and there is still a chill at night. If you like warmth at night ask for a blanket in the room.
Stayed 1 night in Sep 2024

6/10 Okay

Gibelou

Stayed 1 night in Aug 2024