Best Western East Towne Suites

2.5 star property

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Photo gallery for Best Western East Towne Suites

Indoor pool, pool loungers
Indoor pool, pool loungers
Lobby
Business centre
Exterior

Popular amenities

  • Hot tub
  • Pool
  • Room service
  • Gym
  • Pet-friendly

Explore the area

Map
4801 Annamark Dr, Madison, WI, 53704-7402
  • East Towne Mall
    ‪8 min walk‬
  • American Center
    ‪1 min drive‬
  • University of Wisconsin-Madison
    ‪16 min drive‬
  • Madison, WI (MSN-Dane County Regional)
    ‪9 min drive‬

Room options

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(37 reviews)
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(19 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(19 reviews)
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Suite, 1 Queen Bed, Non Smoking, Balcony

7.8 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Non Smoking (Oversized Room)

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

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About this property

Best Western East Towne Suites

Hotel in Madison with free breakfast and fitness centre
An indoor pool, a fitness centre and Access to hot tub are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and a 24-hour front desk are on-site.
Best Western East Towne Suites offers 122 accommodations with coffee/tea makers and a hairdryer. Televisions come with cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western East Towne Suites. During your stay, you're just a quick walk from East Towne Mall. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a gym
  • 14 minutes by car from University of Wisconsin-Madison and 15 minutes from Alliant Energy Center
  • Dogs welcome for a fee
Best Western East Towne Suites offers its guests an indoor pool, Access to hot tub, and a fitness centre. WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is available. A vending machine, an arcade/games room, and multilingual staff are also featured at the business-friendly Best Western East Towne Suites. Self parking is free.

This Madison hotel is smoke free.

Guests are served a free breakfast. An additional breakfast is available daily for a fee.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 40.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western East Towne
Best Western East Towne Suites
Best Western East Towne Suites Hotel
Best Western East Towne Suites Hotel Madison
Best Western East Towne Suites Madison
East Towne Suites
Best Western East Towne Hotel Madison
Best East Towne Suites Madison
Best Western East Towne Suites Hotel
Best Western East Towne Suites Madison
Best Western East Towne Suites Hotel Madison

Best Western East Towne Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 413 out of 1010 reviews
Rating 8 - Good. 353 out of 1010 reviews
Rating 6 - Okay. 144 out of 1010 reviews
Rating 4 - Poor. 62 out of 1010 reviews
Rating 2 - Terrible. 38 out of 1010 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Location was good. Pool and hot tub were nice.
Stayed 1 night in Apr 2025

10/10 Excellent

Katrina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place. Always a pleasant stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Joy, bradenton

Travelled with family, Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
Very nice!
Stayed 1 night in Apr 2025

4/10 Poor

Dennis

Disliked: Cleanliness, staff & service, property conditions & facilities
Mold on ceiling of bathroom. The smell within the hotel was awful. The room was in need of paint and repair. The breakfast area seemed a bit dirty. Made me not want to eat there.
Stayed 1 night in Apr 2025

10/10 Excellent

Alicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While not in the greatest neighborhoods i loved our stay. The staff was super friendly and accomodating. Rooms were very clean and the facilities were well maintained.
Stayed 1 night in Apr 2025

10/10 Excellent

Craig

Stayed 1 night in Apr 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

would stay again

Nice rooms, friendly staff, quiet rooms.
Stayed 1 night in Mar 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities
I would have given this hotel 5 stars, but the room need paint in the worst way. When there are scuffs and the walls look dirty, it's time to break out the paint brush.
Stayed 1 night in Apr 2025

10/10 Excellent

Connie

Stayed 1 night in Mar 2025

10/10 Excellent

Randy, wausau

Liked: Cleanliness, staff & service, property conditions & facilities
Nice prperty
Stayed 1 night in Mar 2025

10/10 Excellent

Rindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked our room layout and the pool,hot tub and breakfast were great!
Stayed 1 night in Mar 2025

8/10 Good

Shana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet easy stay

Quick check in no issues we even got coupons for Texas Roadhouse.
Stayed 1 night in Mar 2025

8/10 Good

Darrell

Travelled with partner
Liked: Cleanliness, staff & service
It was an ok hotel, bed squeaked, bathroom needs some updating.
Stayed 1 night in Mar 2025

10/10 Excellent

brian

Stayed 1 night in Mar 2025

6/10 Okay

Christopher

Stayed 1 night in Mar 2025

10/10 Excellent

Joshua

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property was nice. Quiet. The desk clerk went out of her way to not be helpful. specifically, i asked where is my room, so i would know where to park my car; she said go to the elevator, there are signs. I also asked about the proximity of a particular store; she responded with 'that's what google is for"
Stayed 1 night in Mar 2025

10/10 Excellent

Dawn

Stayed 1 night in Feb 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Jeff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Rand, Star Lake

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Breakfast could be less standard
Stayed 1 night in Feb 2025

8/10 Good

Jeff

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Close to everything nice place.
Stayed 1 night in Feb 2025

8/10 Good

Wesley, Yucaipa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport and interstate. Staff friendly and very helpful, uber to the airport is included with the room. Staff requested my uber for me. East Town Mall across the street walking distance and good restaurants walking distance away. Indoor pool and spa.
Stayed 1 night in Feb 2025

8/10 Good

Antonio

Stayed 1 night in Feb 2025