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Comfort Suites Madison West - Middleton

2.5 star property

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Photo gallery for Comfort Suites Madison West - Middleton

Lobby
Lobby
In-room safe, iron/ironing board, free cots/infant beds, free WiFi
Lobby
Indoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Pet-friendly
  • Parking included
  • Laundry

Explore the area

View in a map
1253 John Q Hammons Dr, Madison, WI, 53717
  • Place, Capital Brewery
    ‪19 min walk‬
  • Place, National Mustard Museum
    ‪2 min drive‬
  • Place, Pleasant View Golf Course
    ‪4 min drive‬
  • Airport, Madison, WI (MSN-Dane County Regional)
    ‪22 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(63 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(33 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, Multiple Beds, Accessible, Non Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Comfort Suites Madison West - Middleton

Family-friendly hotel with free local area shuttle and 24-hour front desk
Along with an indoor pool, this hotel has Access to hot tub and a business centre. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Comfort Suites Madison West - Middleton offers 95 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation is furnished with double sofa beds. Flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site.
Our customers tell us that they can't get enough of the helpful staff at Comfort Suites Madison West - Middleton. During your stay, you'll be within walking distance of Capital Brewery. Features include free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a porter and luggage storage
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 12 minutes by car from University of Wisconsin-Madison and 14 minutes from Camp Randall Stadium
  • Free local-area shuttle service
  • Pets welcome for a fee
Comfort Suites Madison West - Middleton offers its guests an indoor pool and Access to hot tub. Public spaces have free WiFi. Business amenities include a business centre and 2 meeting rooms. A vending machine, an arcade/games room, and gift shops/newsstands are also featured at the family-friendly Comfort Suites Madison West - Middleton. Free self parking is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible van parking available

Things to do

  • Arcade/game room
  • Hot tub
  • Indoor pool

Family friendly

  • Arcade/game room
  • Free area shuttle
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 2 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet (varies based on length of stay)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Comfort Suites Madison West - Middleton offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Hotel Madison
Comfort Suites Madison
Comfort Suites Madison Hotel
Madison Comfort Suites
Comfort Suites Madison West Hotel Madison
Comfort Suites Madison
Comfort Suites Madison West
Comfort Suites Madison West - Middleton Hotel
Comfort Suites Madison West - Middleton Madison
Comfort Suites Madison West - Middleton Hotel Madison

Comfort Suites Madison West - Middleton Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 203 out of 440 reviews
Rating 8 - Good. 110 out of 440 reviews
Rating 6 - Okay. 62 out of 440 reviews
Rating 4 - Poor. 28 out of 440 reviews
Rating 2 - Terrible. 37 out of 440 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Amanda

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was friendly and helpful. Room was fairly clean but very outdated. There was a smell of mildew and mold in my room and the rooms put other travel companions were in. The property needs an overhaul.
Stayed 3 nights in Aug 2025

6/10 Okay

Douglas, Onalaska

Disliked: Amenities
Goog
Stayed 1 night in Jun 2025

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint is the host for the dining area for breakfast this morning was cleaning the tables, counter tops and the garbage lid with the same towel and same same gloves. All the other services were great.
Stayed 2 nights in Aug 2025

4/10 Poor

Susanne

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Seems pretty shady business dealings. Tried using hospital discount. Housing department at UW Madison Hospital was not informed that I did not qualify sue to booking through this site. Also my card was charged 136.47 twice and then the final bill of 424.13 for my 3 nights. Which iverdrew my account. Front desk argued with me when I stated that when I asked there about the hospital discount I should have been notified but was not.
Fruit fly on the toilet
Stayed 3 nights in Aug 2025

10/10 Excellent

Chandler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Hassan Ali

Stayed 1 night in Aug 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Wish it had a bar.
Stayed 2 nights in Aug 2025

8/10 Good

Jessica

Stayed 1 night in Aug 2025

6/10 Okay

Thisum

Stayed 1 night in Aug 2025

10/10 Excellent

Nicoleta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff accomodated our request.
Stayed 1 night in Aug 2025

10/10 Excellent

SUSAN

Stayed 2 nights in Aug 2025

4/10 Poor

David C

Stayed 3 nights in Aug 2025

6/10 Okay

Megan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was average. The facility was definitely outdated. The linens on the beds were stained. Carpets had large stains and left socks dirty. The breakfast was average. The TV did not work for most of our stay. We enjoyed playing pool but the table falling apart.
Stayed 2 nights in Aug 2025

10/10 Excellent

kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Amy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Ehren

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service
Terrible customer service, room was never cleaned or inquired about getting cleaned for an entire week. Had to ask for more towels, as they never switched them out.
Stayed 5 nights in Jul 2025

10/10 Excellent

Sally

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful and quiet place. It felt like we were in the small town/country but were only 15 minutes from downtown Madison!
Stayed 2 nights in Jul 2025

2/10 Terrible

Christopher

Stayed 1 night in Jul 2025

4/10 Poor

john

Travelled with family and small children
Disliked: Amenities
Pool was hotter then hell.. dirty band- aids floating around in water room was ok air conditioner barely worked got stuck in elevator with grand kids front desk said happens all the time we just push this button and acouple others Breakfest was good
Stayed 2 nights in Jul 2025

10/10 Excellent

Gail

Travelled with partner
Liked: Staff & service, property conditions & facilities
The front desk person was very kind. The property is clean. Nice hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

AJ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025