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Holiday Inn Hotel & Suites Madison West - Middleton by IHG

3.0 star property

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Photo gallery for Holiday Inn Hotel & Suites Madison West - Middleton by IHG

Pool
Exterior
Meeting facility
Standard Room, 1 King Bed with Sofa bed | 1 bedroom, premium bedding, in-room safe, individually decorated
Exterior

Popular amenities

  • Bar
  • Room service
  • Free airport shuttle
  • Housekeeping
  • Gym
  • Parking included

Explore the area

Map
1109 Fourier Dr, Madison, WI, 53717
  • West Towne Mall
    ‪4 min drive‬
  • University of Wisconsin-Madison
    ‪11 min drive‬
  • Camp Randall Stadium
    ‪13 min drive‬
  • Madison, WI (MSN-Dane County Regional)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible (Communications)

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, individually decorated

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Pool Access

1 bedroom, premium bedding, in-room safe, individually decorated

Standard Room, 2 Queen Beds, Pool Access

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, individually decorated

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(22 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

Combined shower/bathtub, free toiletries, hair dryer, towels

Premium Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room

1 bedroom, premium bedding, in-room safe, individually decorated

Standard Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | 1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Bedrooms

  • Sleeps 4
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

1 bedroom, premium bedding, in-room safe, individually decorated

Standard Room, 2 Queen Beds, Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 Single Bed

View all photos for Suite, 2 Queen Beds

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Top Floor)

1 bedroom, premium bedding, in-room safe, individually decorated

Standard Room, 1 King Bed (Top Floor)

9.0 out of 10
Wonderful
(2 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

1 bedroom, premium bedding, in-room safe, individually decorated

Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Top Floor)

1 bedroom, premium bedding, in-room safe, individually decorated

Standard Room, 2 Queen Beds (Top Floor)

9.0 out of 10
Wonderful
(12 reviews)
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, premium bedding, in-room safe, individually decorated

Standard Room, 1 King Bed with Sofa bed

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Lobby

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  • Pool
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  • Breakfast included
  • Free airport shuttle
4.0 out of 5, Very good, (1018)
The price is €108
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About this property

Holiday Inn Hotel & Suites Madison West - Middleton by IHG

Family-friendly hotel with free water park access and free airport shuttle
Free water park access, a restaurant and 4 bars/lounges are available at this hotel. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle and a free shopping centre shuttle. Additionally, a 24-hour fitness centre, a snack bar/deli and a 24-hour business centre are on-site.
Holiday Inn Hotel & Suites Madison West - Middleton by IHG offers 157 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Each accommodation is individually decorated. Beds feature premium bedding. A pillow menu is available. Televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Madison hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a complimentary water park, a 24-hour fitness centre and a children's pool.

Children aged under 14 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision. Guests aged under 14 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Hotel & Suites Madison West - Middleton by IHG. During your stay, you'll be within walking distance of Capital Brewery. You'll find features such as free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi and wired Internet
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Enjoy Italian cuisine while dining at Benvenutos Italian Grill
  • Splash around at the free water park with a waterslide
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 12 minutes by car from University of Wisconsin-Madison and 13 minutes from Camp Randall Stadium
  • Free airport, train station pick-up and local-area shuttle service
Holiday Inn Hotel & Suites Madison West - Middleton by IHG offers its guests a complimentary water park, a waterslide, and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 6800 square feet (632 square metres) and includes a conference centre. A children's pool, a vending machine, and multilingual staff are also featured at the family-friendly Holiday Inn Hotel & Suites Madison West - Middleton by IHG. You'll have access to the health club at a partner property. A roundtrip airport shuttle (available on request), An area shuttle and A train station pick-up shuttle are free. Self parking is free.

Smoking is allowed in designated areas at this 3-star Madison hotel.

Benvenutos Italian Grill – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 6:00 AM to 10:30 PM on request
  • Free area shuttle
  • Free train station pick-up shuttle
  • Free shopping centre shuttle
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 4 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Benvenutos Italian Grill

Things to do

  • 24-hour gym
  • 27-hole adjacent golf course
  • Children's pool
  • Free water park
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Free area shuttle
  • Free cot
  • Free water park access
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (6,800 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2000
  • Designated smoking areas
  • Fireplace in lobby
  • Lifeguards
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed for Christmas Day:
  • Dining venue

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Holiday Inn Hotel & Suites Madison West - Middleton by IHG offers transfers from the airport and train station. Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
All reservations come with 5 passes to Crawdaddy Cove on-site waterpark. Additional passes are not available for sale Friday-Saturday.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Madison West
Holiday Inn Madison West
Holiday Inn Hotel And Suites Madison West
Madison Holiday Inn
Holiday Inn Madison

Holiday Inn Hotel & Suites Madison West - Middleton by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 203 out of 363 reviews
Rating 8 - Good. 82 out of 363 reviews
Rating 6 - Okay. 45 out of 363 reviews
Rating 4 - Poor. 15 out of 363 reviews
Rating 2 - Terrible. 18 out of 363 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Somer

Travelled with family and small children
Disliked: Property conditions & facilities
The kids liked the pool area, I believe the staff could have been more attentive to people in the pool. Looks like the property itself could use an upgrade.
Stayed 1 night in Apr 2025

10/10 Excellent

jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was awesome. Checking was a piece of cake. Been here before and will come back!
Stayed 1 night in Apr 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
I’ve had bad experiences with other Holiday Inns but this one exceeded my expectations. Staff was great, room was clean and looks up to date and spacious. The pool was amazing especially for kids. Overall experience here was 10/10. I will definitely book here again when I’m in the area. Keep up the good work!
Stayed 1 night in Apr 2025

10/10 Excellent

Tammi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for families

I booked this room for a stay in Madison with my husband, 17-year-old daughter, and 10-year-old son. It was great! The pool isn't huge, so if you're there on a weekend, it could get crowded quickly. We visited on a Thursday and never had more than maybe a dozen other people in the pool at a time, and often less. The water was warm but not uncomfortably so. My son went down the waterslide about 50 times lol and loved every minute of it! There was a freak incident where our room key suddenly stopped working, leaving us locked out of the room with all of our belongings inside. Management was immediately responsive and gracious, even treating us to a delicious steak dinner from the on-site restaurant. Everything was clean and in good working order. Will definitely stay here again if we make it back to the area!
Stayed 1 night in Apr 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk guy was so nice and helpful. Breakfast was great and the pool was fun as always.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was very clean and maintained. The free breakfast was great.
Stayed 1 night in Mar 2025

10/10 Excellent

Evangeline

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and wonderful waterpark area for my young granddaughters.
Stayed 1 night in Apr 2025

8/10 Good

Kerry

Travelled with family
Liked: Staff & service, room comfort

Nice hotel for a quick stay in Madison

The hotels pool was awesome except the light that was hanging out from the Hot Tub I didn’t feel safe going in there with it like that. The hotel room was clean and beds are comfy but there was some wear and tear in the room. Shower and bathtub were perfect. Didn’t get to eat the breakfast since I was obsessed with hitting the cafes in Madison. Check in and check out staff were very pleasant.
Stayed 2 nights in Mar 2025

8/10 Good

Tyler

Stayed 1 night in Apr 2025

6/10 Okay

christopher

Disliked: Property conditions & facilities
Pool room needs updated
Stayed 3 nights in Mar 2025

6/10 Okay

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
The first room I was given ended up not being cleaned from the last guest. Food, glasses, bottles, dirty towels, debris all over carpet. Lucky they had another room available as they were pretty much completely booked. Location is good, overall quiet stay, nice pool area.
Stayed 1 night in Apr 2025

10/10 Excellent

Hollie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All around great hotel

We enjoy this hotel every time we visit. The staff is always friendly and helpful. The entire hotel is clean and tidy. The pool area is welcoming and clean.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Mar 2025

10/10 Excellent

Kiara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would go back

Very nice hotel. Up-to-date. Comfortable bed and pillows, which is hard to find at a hotel often. The pool area was fun for the kids. The check in line was long, but the front desk staff got through it relatively quickly.
Stayed 1 night in Mar 2025

10/10 Excellent

Cheyanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Vicky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

March Madness

We were in town for high school March Madness at the Kohl Center Thursday-Saturday. Perfect location, lots of amenities, great service, awesome restaurant. Really enjoyed our stay. Only concerns we had were the company around the pool area who were vaping, drinking, swearing and blaring music. Lifeguards were present, but did nothing about it. Lots of older teen horse playing in pool and holding each other under water- again no reaction from lifeguards.
Stayed 3 nights in Mar 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Erin

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities

6/10 Okay

Jacquelinne

Stayed 1 night in Mar 2025

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Room, pool, parking, pleasantly unexpected balcony overlooking pool. The breakfast was top notch. I will be staying there again.
Stayed 1 night in Mar 2025

2/10 Terrible

Lakeitha

Stayed 2 nights in Mar 2025

10/10 Excellent

Brad

Stayed 1 night in Mar 2025

10/10 Excellent

Charlotte

Stayed 2 nights in Mar 2025

4/10 Poor

Laurel

Travelled with family
Disliked: Cleanliness, staff & service

Crappy Manager

Unfortunately we had a horrible night stay due to being placed on the same floor as bunch of high schoolers during the state hockey meet. The noise was ridiculous and the pranks were obnoxious and late. I’ve tried three times to contact the hotel manager and have not even heard back. Very disappointing! Also, our bathroom was gross and has a hole in the wall that no one bothered to patch apparently.
Stayed 1 night in Mar 2025