Primestay Extended Suites

3.0 star property

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A hotel room with a sofa, a desk with a computer, a TV, a dining table with chairs, and a bed.
Full-sized fridge, microwave, stovetop, dishwasher
Combined shower/bathtub, hair dryer, towels
Suite, 1 Bedroom, Accessible Bathtub (Mobility,Communications) | Living area | 32-inch LCD TV with cable channels, TV
An indoor swimming pool with clear water, a no diving sign, and a tiled floor.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
4862 Hayes Rd, Madison, WI, 53704
  • Place, East Towne Mall
    ‪14 min walk‬
  • Place, University of Wisconsin-Madison
    ‪20 min drive‬
  • Place, Camp Randall Stadium
    ‪21 min drive‬
  • Airport, Madison, WI (MSN-Dane County Regional)
    ‪11 min drive‬

Room options

Standard Suite

  • 46 sq m
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

Suite, 2 Bedrooms, Roll-in Shower (Communications)

  • 70 sq m
  • Sleeps 6
  • 2 King Beds
  • Free Wi-Fi

Premium Suite

  • 70 sq m
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

Suite, 1 Bedroom, Accessible Bathtub (Mobility,Communications)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Studio Suite, 1 King Bed

  • 46 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Studio Suite, 1 King Bed, Accessible Bathtub (Mobility,Communications)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • Sleeps 6
  • 2 King Beds
  • Free Wi-Fi

Suite, 1 Bedroom

  • 46 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Similar properties

About this property

Primestay Extended Suites

Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, coffee/tea in a common area, a business centre and a meeting room are on-site. Housekeeping is available on request.
Primestay Extended Suites offers 66 accommodations with coffee/tea makers and a hairdryer. This individually furnished accommodation has separate sitting areas and includes double sofa beds and dining tables. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Primestay Extended Suites, you're just a quick walk from American Center. You'll find features such as free breakfast, free WiFi in public areas and a free manager's reception.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym and basketball
  • 14 minutes by car from University of Wisconsin-Madison and 12 minutes from Capitol Square
Primestay Extended Suites offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. The business-friendly Primestay Extended Suites also features barbecue grills, a picnic area, and coffee/tea in common area. Parking is available for a fee.

This 3-star Madison hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (surcharge)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Basketball
  • Indoor pool

Family friendly

  • Dining table
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1994
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches used
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Primestay Extended Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 156 out of 295 reviews
Rating 8 - Good. 78 out of 295 reviews
Rating 6 - Okay. 29 out of 295 reviews
Rating 4 - Poor. 13 out of 295 reviews
Rating 2 - Terrible. 19 out of 295 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

CHERYL

Liked: Cleanliness, staff & service, property conditions & facilities
Nicest place I’ve ever stayed. Very spacious, well stocked, very pleasant and very clean
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality was superb. They made us feel at home during the blizzard we dodged. Accomodations were extremely comfortable. We have never previously had this high level of hospitality. Thank you all!.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and very friendly staff.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Marbella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Just more items for breakfast.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed with Residents Inn & Suites. This is the second one we have stayed at and loved both.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff there is awesome, and clean place!
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Jeanne

Liked: Property conditions & facilities
It was so nice
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Savannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So perfect for seven of us. Favorite hotel so far. Coming back this summer
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room and the 2 bedroom suite made the 4 of us very comfortable.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Great room loved the fireplace and spacious room.
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

AMINMENCHA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free breakfast and free parking
Verified

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and roomy
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Sathish

Liked: Cleanliness, staff & service
Clean property, good location. Disappointed with the sub-par breakfast.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Spencer Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
The shower had a hole in the wall
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Jason

Liked: Staff & service, property conditions & facilities
Room was described exactly how it was.It was nice to have two separate bedrooms and kitchen was well equipped with dishes and everything
Stayed 2 nights in Mar 2025
Verified

6/10 Okay

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice, just didn’t have rooms available at check in
Stayed 1 night in Jun 2025
Verified

8/10 Good

Dale

Liked: Cleanliness, amenities, property conditions & facilities
Actually a very nice facility. Close to restaurants and shopping. Room was quiet. Staff friendly. Laundry.
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

cathy

Liked: Cleanliness, staff & service, property conditions & facilities
The people at the front desk very nice and helpful. The places could use some updating and many new chairs, bed was soft but we slept very well. It is old but very clean. Breakfast was great! Will stay there again.
Stayed 1 night in Jul 2023
Verified

2/10 Terrible

Lontier

Disliked: Cleanliness, property conditions & facilities
I would never be back.
Stayed 1 night in Jul 2025
Verified

8/10 Good

eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice people!

Nice but older property. The front desk staff was VERY POLITE!
Stayed 1 night in Jul 2022
Verified

6/10 Okay

Dan

Madison east

Older hotel that has thin walls and floors. Area isn’t good around the hotel.
Stayed 1 night in May 2025
Verified

8/10 Good

Emily

Liked: Cleanliness, staff & service, room comfort
The hotel staff was friendly but if you are on the bottom floor, you will be able to hear the people in the room above you breathe. Other than the constant footsteps and talking, the room was comfortable.
Stayed 1 night in May 2025
Verified

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
The room was nice and spacious. The bathroom seemed pretty run down between the toilet & shower. I’m 5’8 and I had to duck to use the shower which is not typically normal.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Nice hotel. The room was pretty comfortable, beds were good, breakfast was also good. My obly complaint was the powder room design, the tp holder should be free standing. Where its mounted practically overhangs the toilet bowl.
Stayed 2 nights in Nov 2024
Verified

6/10 Okay

Tim

Liked: Staff & service, room comfort
Old, dark, needed updating. The furniture (desk chair and couch) needed a good cleaning. Bathroom so dark could not read contents of bottles (shampoo, conditioner, shower gel). Breakfast was about the same quality as other hotels offering breakfast.
Stayed 1 night in Sep 2025