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Residence Inn by Marriott Madison East

3.0 star property

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Photo gallery for Residence Inn by Marriott Madison East

Full-sized fridge, microwave, stovetop, dishwasher
View from property
Indoor pool
Premium bedding, pillow-top beds, desk, blackout curtains
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Gym
  • Breakfast included
  • Laundry
  • Pet-friendly

Explore the area

View in a map
4862 Hayes Rd, Madison, WI, 53704
  • Place, East Towne Mall
    ‪13 min walk‬
  • Place, American Center
    ‪19 min walk‬
  • Place, University of Wisconsin-Madison
    ‪16 min drive‬
  • Airport, Madison, WI (MSN-Dane County Regional)
    ‪8 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Premium bedding, pillow-top beds, desk, blackout curtains

Suite, 1 Bedroom

8.0 out of 10
Very good
(5 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Basic Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, desk, blackout curtains

Basic Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Comfort Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, desk, blackout curtains

Comfort Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillow-top beds, desk, blackout curtains

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 7
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, desk, blackout curtains

Studio Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(8 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Fireplace (Fireplace)

Premium bedding, pillow-top beds, desk, blackout curtains

Suite, 2 Bedrooms, Fireplace (Fireplace)

8.8 out of 10
Excellent
(6 reviews)
  • 2 bedrooms
  • Sleeps 7
  • 2 Double Beds

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About this property

Residence Inn by Marriott Madison East

Hotel in Madison with free breakfast and 24-hour fitness centre
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, coffee/tea in a common area, a business centre and a meeting room are on-site. Housekeeping is available on request.
Residence Inn by Marriott Madison East offers 66 accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
During your stay at Residence Inn by Marriott Madison East, you're just a quick walk from American Center. You'll find features such as free breakfast, free WiFi in public areas and a free manager's reception.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • 8 minutes on foot from American Center and a 2-minute drive from East Towne Mall
  • Pets welcome for a fee
Residence Inn by Marriott Madison East offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. The business-friendly Residence Inn by Marriott Madison East also features barbecue grills, a picnic area, and coffee/tea in common area. Parking is available for a fee.

This Madison hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 3 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1994
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 3 per day
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Residence Inn Madison East
Residence Inn Madison East
Residence Inn Marriott Hotel Madison East
Residence Inn Marriott Madison East
Residence Inn Marriott Madison East Hotel
By Marriott Madison Madison
Residence Inn by Marriott Madison East Hotel
Residence Inn by Marriott Madison East Madison
Residence Inn by Marriott Madison East Hotel Madison

Residence Inn by Marriott Madison East Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 148 out of 280 reviews
Rating 8 - Good. 77 out of 280 reviews
Rating 6 - Okay. 28 out of 280 reviews
Rating 4 - Poor. 12 out of 280 reviews
Rating 2 - Terrible. 15 out of 280 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Gerrit

Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed my stay, but...

I enjoyed my stay at the Residence Inn. The kitchen was well stocked with what I needed and the room was comfortable. Overall the stay was nice. There were two issues: 1. The toilet didn't flush properly. The water filled up really high and I was concerned that it was going to overflow. The front desk staff offered two good solutions--move to another room or use a pludger. 2. The tissue metal dispenser was too close to the toilet and the toilet was too close to the wall. I banged my elbow several times on the dispenser's sharp edges. That was painful and very unpleasant. The employees were very friendly and professional. They really helped me have a pleasant stay.
Stayed 3 nights in Jul 2025

2/10 Terrible

Lontier

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Nasty and very unprofessional
Stayed 1 night in Jun 2025

2/10 Terrible

Lontier

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
I would never be back.
Stayed 1 night in Jul 2025

2/10 Terrible

Lontier

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Hated everything the manager was so rude I have it on tape. The pool was nasty has nails and screws in it and ripped clothes. The room has mold and dust I have a video of that as well and I also didn’t get no housekeeping only time housekeeping stopped by is when they was walking in uninvited as well as the manager did the same thing walked right in as I was walking up saying he was looking for me, but closing the door. Everyday my key has to get reprogrammed maybe 3x a day if I leave out the room it’s like they go in right behind me. The housekeeping walk around talking nasty about the guest talking in Spanish.
Stayed 4 nights in Jul 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't stay here

This is a terrible hotel. Woke up 2x in the middle of the night from fire alarm. Woke up to a bug crawling in my leg. Bathroom was gross
Stayed 1 night in Jul 2025

6/10 Okay

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice, just didn’t have rooms available at check in
Stayed 1 night in Jun 2025

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
The room was nice and spacious. The bathroom seemed pretty run down between the toilet & shower. I’m 5’8 and I had to duck to use the shower which is not typically normal.
Stayed 1 night in Jun 2025

10/10 Excellent

Marbella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Just more items for breakfast.
Stayed 1 night in Jun 2025

8/10 Good

Christopher

Stayed 1 night in Jun 2025

8/10 Good

Elizabeth

Stayed 2 nights in May 2025

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The hotel staff was friendly but if you are on the bottom floor, you will be able to hear the people in the room above you breathe. Other than the constant footsteps and talking, the room was comfortable.
Stayed 1 night in May 2025

4/10 Poor

Paula

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property needs a complete renovation. The rooms smell like smoke and the doors are scratched. Furnace and ac are in bedroom so it’s noisy Beds were fine
Stayed 2 nights in May 2025

6/10 Okay

Dan

Business traveller

Madison east

Older hotel that has thin walls and floors. Area isn’t good around the hotel.
Stayed 1 night in May 2025

8/10 Good

Jenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and very friendly staff.
Stayed 2 nights in Apr 2025

6/10 Okay

Sathish

Travelled with family
Liked: Cleanliness, staff & service
Clean property, good location. Disappointed with the sub-par breakfast.
Stayed 2 nights in Apr 2025

6/10 Okay

Meagan

Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Savannah

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So perfect for seven of us. Favorite hotel so far. Coming back this summer
Stayed 1 night in Mar 2025

2/10 Terrible

Lori

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The Madison Police Dept banged on the neighbor's door at 4:00am and woke us up. Not sure what was going on as too afraid to open the door. At checkout, we notified the front desk of a young girl who appeared to be passed out in the business center. There was no one who could print a copy of my receipt, no one checked on the girl (I finally did), and two people who were unsure of what to do about a girl who was in the restroom and not coming out.
Stayed 2 nights in Mar 2025

8/10 Good

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Jason

Liked: Staff & service, property conditions & facilities
Room was described exactly how it was.It was nice to have two separate bedrooms and kitchen was well equipped with dishes and everything
Stayed 2 nights in Mar 2025

8/10 Good

Carrie, Arden

Stayed 1 night in Mar 2025

6/10 Okay

Rakiya

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
n/a
Stayed 2 nights in Mar 2025