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Aparthotel

Apartamentos Recoletos

3.0 star property

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Photo gallery for Apartamentos Recoletos

Flat-screen TV
Free toiletries, hair dryer, towels
Reception
Reception
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk
  • Room service
  • Housekeeping

Explore the area

View in a map
Calle de Villanueva, 2, Madrid, Madrid, 28001
  • Place, Paseo de la Castellana
    ‪1 min walk‬
  • Place, Plaza de Cibeles
    ‪6 min walk‬
  • Place, Gran Via
    ‪11 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪18 min drive‬

Room options

View all photos for Apartment (1-4 people)

In-room safe, blackout curtains, soundproofing, free WiFi

Apartment (1-4 people)

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds OR 1 Double Bed and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Junior Suite (Apartment )

Junior Suite (Apartment ) | Living area | Flat-screen TV

Junior Suite (Apartment )

  • 65 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Single Sofa Beds
  • Free Wi-Fi

View all photos for Double Room

Double Room | In-room safe, blackout curtains, soundproofing, free WiFi

Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

In-room safe, blackout curtains, soundproofing, free WiFi

Family Room

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds OR 1 Double Bed and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Triple Room (1-3 people)

In-room safe, blackout curtains, soundproofing, free WiFi

Triple Room (1-3 people)

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment (1-2 people)

In-room safe, blackout curtains, soundproofing, free WiFi

Apartment (1-2 people)

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed
  • Free Wi-Fi

View all photos for Economy Room

Economy Room | In-room safe, blackout curtains, soundproofing, free WiFi

Economy Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

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Property entrance
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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.1 out of 5, Very good, 1,004 reviews
The price is €146
includes taxes & fees
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About this property

Apartamentos Recoletos

Concierge services, dry cleaning and laundry facilities are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a front desk safe are on-site. Each apartment provides a dining area and a fridge, plus free WiFi and a flat-screen TV with digital channels. A stovetop, room service and a hairdryer are among the other amenities available to guests.
Apartamentos Recoletos offers 132 air-conditioned accommodations with a safe and a hairdryer. This accommodation offers separate dining areas. Flat-screen televisions come with digital channels.

Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include free toiletries and blackout curtains. Housekeeping is offered on a daily basis and microwaves can be requested.

Apartamentos Recoletos's great location gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Gran Via. Enjoy features like free WiFi in public areas, plus dry cleaning service and a local area shuttle (surcharge). This comfortable aparthotel has 132 apartments over 4 floors. Each apartment offers free WiFi and a flat-screen TV.
  • Each apartment offers a dining area, a flat-screen TV and a fridge
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Steps from Paseo de la Castellana and 10 minutes on foot from Gran Via
  • Local-area shuttle service available for a fee
As a guest of Apartamentos Recoletos, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. An area shuttle within 5 metres is available for a fee. Apartamentos Recoletos also features concierge services, laundry facilities, and dry cleaning/laundry services.

This 3-star Madrid aparthotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking; discounts available
  • Area shuttle (surcharge) up to 5 metres

Food and drink

  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Limited room service

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • Flat-screen TV with digital channels

Laundry

  • Laundry facilities
  • Laundry service

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • Connected to a convention centre
  • Connected to a shopping centre
  • In the city centre
  • Near a metro station
  • Near a train station
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 132 units
  • 4 floors
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - _
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours during certain times of the year.

Property is also known as

Apartamentos Recoletos
Apartamentos Recoletos Apartment
Apartamentos Recoletos Apartment Madrid
Apartamentos Recoletos Madrid
Apart-Hotel Serrano Recoletos Madrid
Apart-Hotel Serrano Recoletos
Serrano Recoletos Madrid
Serrano Recoletos
Apart-Hotel Serrano Recoletos Aparthotel
Apart-Hotel Serrano Aparthotel
Apart-Hotel Serrano
Apart Hotel Serrano Recoletos
Apartamentos Recoletos Madrid
Apart Hotel Serrano Recoletos
Apartamentos Recoletos Aparthotel
Apartamentos Recoletos Aparthotel Madrid

Apartamentos Recoletos Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 264 out of 719 reviews
Rating 8 - Good. 253 out of 719 reviews
Rating 6 - Okay. 126 out of 719 reviews
Rating 4 - Poor. 49 out of 719 reviews
Rating 2 - Terrible. 27 out of 719 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

DIEGO

Liked: Cleanliness, amenities, property conditions & facilities, communication
Best location
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Diego

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice place
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Julio

Liked: Cleanliness, property conditions & facilities, communication
It’s a nice quiet hotel, close to museum and shopping.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Mariela

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente cleaning services and the fact that it has lundry machines is excellent
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Leia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Love this place at center of shopping area and park Will definitely stay here next time
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Richard

Liked: Cleanliness, amenities, communication
Excellent location
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, communication
Perfect
Stayed 14 nights in Dec 2025
Verified

8/10 Good

antonio

Liked: Cleanliness, amenities
Great location
Stayed 2 nights in May 2025
Verified

8/10 Good

Diana

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room clean, staff great. Rooms should be painted and beds not too comfortable
Stayed 11 nights in Nov 2025
Verified

8/10 Good

Kariluz

Liked: Cleanliness, property conditions & facilities
The location is excellent. It's a good place to stay in the middle of Madrid.
Stayed 1 night in May 2025
Verified

8/10 Good

Maria Amelia

Liked: Cleanliness, room comfort, communication
limited kitchen
Stayed 4 nights in Jan 2026
Verified

6/10 Okay

Matthew

Not clear from the website or on expedia that the property appears to be a repurposed office block. The walls were incredibly thin and this contributed to a noisy environment.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Betilde

Liked: Cleanliness, property conditions & facilities
Excellent Stay
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

JUAN FRANCISCO DE ASIS

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was excellent, kindness of the personnel at the reception desk. Outstanding
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Mavel

Liked: Cleanliness, room comfort, communication

Excellent place !!

I only stayed there for two days, but I really enjoyed the tranquility and peace. The front desk was always ready to help, cleaning was done on time., the staff was very friendly, and I really appreciated the security. I will continue to book this same place when I return with my family.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly environment
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, amenities, property conditions & facilities, communication
Location 👌
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Leonardo

Liked: Cleanliness, room comfort, communication
Excellent location and price
Stayed 4 nights in May 2023
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful location. The staff are really helpful and the the hotel provides everything you need to have a pleasant stay.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Yanet

Liked: Cleanliness, property conditions & facilities, communication
The location is incredible good, you can walk every where, with shopping and resturants super close
Stayed 7 nights in Aug 2023
Verified

10/10 Excellent

JUAN

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great room, clean, close to everything
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Norgaby

Liked: Cleanliness, room comfort, communication
I booked 2 rooms and both were good. We enjoyed our stay at apartamentos recoletos.
Stayed 10 nights in Apr 2025
Verified

10/10 Excellent

Mabel

Liked: Cleanliness, property conditions & facilities, communication
Great location. Super comfy. With all kitchen needs for a comfy meal at home when needed. Extra beds. Clean sheets. Super great staff.
Stayed 1 night in Jul 2025
Verified

4/10 Poor

Ana

Disliked: Amenities, property conditions & facilities
Heat too cold, tv didn’t work, ugly rooms
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Rachel

Liked: Cleanliness, property conditions & facilities, communication
Well located
Stayed 2 nights in Sep 2024