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Apartamentos Recoletos

3.0 star property

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Photo gallery for Apartamentos Recoletos

Reception
Reception
Reception
Flat-screen TV
Junior Suite (Apartment ) | Living area | Flat-screen TV

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
Calle de Villanueva, 2, Madrid, Madrid, 28001
  • Gran Via
    ‪11 min walk‬
  • Puerta del Sol
    ‪18 min walk‬
  • El Retiro Park
    ‪4 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪13 min drive‬

Room options

View all photos for Apartment (1-2 people)

1 bedroom, in-room safe, blackout curtains, soundproofing

Apartment (1-2 people)

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Family Room

1 bedroom, in-room safe, blackout curtains, soundproofing

Family Room

  • 26 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds OR 1 Double Bed and 2 Single Sofa Beds

View all photos for Triple Room (1-3 people)

1 bedroom, in-room safe, blackout curtains, soundproofing

Triple Room (1-3 people)

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Junior Suite (Apartment )

Junior Suite (Apartment ) | Living area | Flat-screen TV

Junior Suite (Apartment )

  • 65 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Single Sofa Beds

View all photos for Apartment (1-4 people)

1 bedroom, in-room safe, blackout curtains, soundproofing

Apartment (1-4 people)

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds OR 1 Double Bed and 2 Single Sofa Beds

View all photos for Double Room

Double Room | 1 bedroom, in-room safe, blackout curtains, soundproofing

Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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  • Breakfast available
4.1 out of 5, Very good, 1,004 reviews
The price is €187
includes taxes & fees
5 Oct - 6 Oct
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About this property

Apartamentos Recoletos

Central aparthotel connected to the convention centre in Madrid with a 24-hour front desk
Concierge services, dry cleaning and laundry facilities are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a front desk safe are on-site. Each apartment features a kitchenette with a fridge and a stovetop, plus free WiFi and a flat-screen TV with digital channels. A dining area, room service and a hairdryer are among the other amenities available to guests.
Apartamentos Recoletos offers 132 air-conditioned accommodations with a safe and a hairdryer. Accommodation at this 3-star aparthotel has kitchenettes with fridges, stovetops, separate dining areas and kitchenware and utensils.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include free toiletries and blackout curtains. Housekeeping is offered on a daily basis and microwaves can be requested.

Apartamentos Recoletos's great location gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Gran Via. Enjoy features like free WiFi in public areas, plus dry cleaning service and a local area shuttle (surcharge). This comfortable aparthotel has 132 apartments over 4 floors. Each apartment offers free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a dining area and a flat-screen TV
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Steps from Paseo de la Castellana and 10 minutes on foot from Gran Via
  • Local-area shuttle service available for a fee
As a guest of Apartamentos Recoletos, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. An area shuttle within 5 metres is available for a fee. Apartamentos Recoletos also features concierge services, laundry facilities, and dry cleaning/laundry services.

This 3-star Madrid aparthotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking; discounts available
  • Area shuttle (surcharge) up to 5 metres

Kitchenette

  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Limited room service

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • Flat-screen TV with digital channels

Laundry

  • Laundry facilities
  • Laundry service

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Housekeeping (daily)
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • Connected to a convention centre
  • Connected to a shopping centre
  • In the city centre
  • Near a metro station
  • Near a train station
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 132 units
  • 4 floors
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - _
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours during certain times of the year.

Property is also known as

Apartamentos Recoletos
Apartamentos Recoletos Apartment
Apartamentos Recoletos Apartment Madrid
Apartamentos Recoletos Madrid
Apart-Hotel Serrano Recoletos Madrid
Apart-Hotel Serrano Recoletos
Serrano Recoletos Madrid
Serrano Recoletos
Apart-Hotel Serrano Recoletos Aparthotel
Apart-Hotel Serrano Aparthotel
Apart-Hotel Serrano
Apart Hotel Serrano Recoletos
Apartamentos Recoletos Madrid
Apart Hotel Serrano Recoletos
Apartamentos Recoletos Aparthotel
Apartamentos Recoletos Aparthotel Madrid

Apartamentos Recoletos Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 227 out of 634 reviews
Rating 8 - Good. 225 out of 634 reviews
Rating 6 - Okay. 114 out of 634 reviews
Rating 4 - Poor. 43 out of 634 reviews
Rating 2 - Terrible. 25 out of 634 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

griselda

Travelled with group
Disliked: Cleanliness, room comfort
Muy mal estado de los cuartos. El trato pesimo
Stayed 3 nights in May 2025

8/10 Good

antonio

Travelled with partner
Liked: Cleanliness, amenities
Great location
Stayed 2 nights in May 2025

8/10 Good

Kariluz, Canovanas

Travelled with family
Liked: Cleanliness, property conditions & facilities
The location is excellent. It's a good place to stay in the middle of Madrid.
Stayed 1 night in May 2025

2/10 Terrible

Jorge, The Woodlands

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Bed was terrible. We had to leave the hotel, getting charged and we found a new hotel
Stayed 2 nights in May 2025

10/10 Excellent

Norgaby

Travelled with family
Liked: Cleanliness, room comfort
I booked 2 rooms and both were good. We enjoyed our stay at apartamentos recoletos.
Stayed 10 nights in Apr 2025

8/10 Good

Norgaby

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
This Hotel has a very convenience location. It is close to museums, restaurants, bus, metro and train stations. The hotel staff was very friendly and requested a taxi for us every tome we needed one. I recommend it. Room were spacious.
Stayed 8 nights in Apr 2025

4/10 Poor

Oscar

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We were under the impression that we would have air con given the advert for the rooms and hotel said it had air conditioning. However, upon entry to the room, it was boiling. We had a portable unit to use as the building landlord had not yet turned on the air con for the building, however it did not work. The reception just kept saying we have the portable unit so it’s fine but it was broken and only blew hot air. After two awful nights of no sleep, we complained again and the reception then came upstairs and agreed that it was broken and they would source a new machine. We then had two nights of okay sleep. It was a real shame that the hotel and Expedia both did not take any action sooner than two nights of no sleep, so we will not be staying here again. If we were under the impression there was no air con, then of course we would have been happier.
Stayed 4 nights in Apr 2025

6/10 Okay

Graham

Stayed 3 nights in Apr 2025

6/10 Okay

Ailime

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Great staff, nice and very helpful. The property is under construction and some areas need to be renovated. Love the location.
Stayed 2 nights in Mar 2025

8/10 Good

Alfredo

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveller

Business traveller
Disliked: Room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Maria, miami

Stayed 2 nights in Jan 2025

6/10 Okay

Maria, miami

Stayed 1 night in Jan 2025

10/10 Excellent

Guillermo

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

8/10 Good

MARIA

Travelled with family and small children
Stayed 1 night in Oct 2024

2/10 Terrible

Corina

Disliked: Cleanliness, property conditions & facilities
Me contagie de SARNA, diagnostico medico ratificado, todavia no estoy curada, sigo padeciendo. Unico lugar posible de contagio. Les escribi avisando que utilicé la cama contigua al placard. Como es de suponer NO RECONOCEN la situación. Una vergüenza! .
Stayed 5 nights in Sep 2024

8/10 Good

Fernando

Liked: Cleanliness, property conditions & facilities
Las camas tienen que ser mejoradas
Stayed 5 nights in Oct 2024

8/10 Good

Rajkumar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was great and clean, the area is very central and within walking distance of major attractions, only negative was garbage on the sidewalks, never saw that anywhere else in the city.
Stayed 3 nights in Sep 2024

8/10 Good

Rachel, Doral

Travelled with family
Liked: Cleanliness, property conditions & facilities
Well located
Stayed 2 nights in Sep 2024

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, room comfort
Terrible, terrible, terrible. Dirty, dirty, dirty. Mold in the bathroom. And so many more things about the room and the property in general.
Stayed 3 nights in Sep 2024

2/10 Terrible

Ricardo

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The Worst experience ever! Starting with broken head shower (couldn't take a shaower when arrived), the air conditioner is actually like a fan mode (not cool air ever), and the wrost part bed bugs. They changed us tooma and of course bed bugs every where. The second room had a non workong hair dryer. The cleaning ladies turn the "air conditioner" to fan, which means there is no air at all, in summer thisbis a no no, and more is you only have a fan The facilities need some work done. The front desk people try to help to some extend. They were not knowledgeable about the surroundings. I do not recommend this place at all. I won't come back.
Stayed 4 nights in Aug 2024

2/10 Terrible

Jerardo

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Property rooms need an upgrade. Leaking ceiling, small dysfunctional elevators. Unpleasant and unfriendly front desk staff. Would not stay there again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Betilde

Travelled with family
Liked: Cleanliness, property conditions & facilities
Excellent Stay
Stayed 2 nights in Aug 2024

8/10 Good

Alexander

Stayed 2 nights in Aug 2024