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Barceló Emperatriz

5.0 star property
VIP Access

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Photo gallery for Barceló Emperatriz

Front of property
Lobby
Bar (on property)
Lobby
Bar (on property)

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Calle de Lopez de Hoyos, 4, Madrid, Madrid, 28006
  • Place, Paseo de la Castellana
    ‪1 min walk‬
  • Place, Golden Mile
    ‪3 min walk‬
  • Place, U.S. Embassy
    ‪5 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Family Deluxe Room

Family Deluxe Room | Premium bedding, down duvets, memory-foam beds, minibar

Family Deluxe Room

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Grand Deluxe Family Room

Premium bedding, down duvets, memory-foam beds, minibar

Grand Deluxe Family Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 73 sq m
  • Sleeps 6
  • 2 King Beds and 2 Single Beds

View all photos for Emperador Premium Room

Emperador Premium Room | Premium bedding, down duvets, memory-foam beds, minibar

Emperador Premium Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Family Room

Premium bedding, down duvets, memory-foam beds, minibar

Premium Family Room

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 65 sq m
  • Sleeps 6
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for Premium Room

Premium Room | Premium bedding, down duvets, memory-foam beds, minibar

Premium Room

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Emperatriz Premium Room

Emperatriz Premium Room | Premium bedding, down duvets, memory-foam beds, minibar

Emperatriz Premium Room

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Balcony

Premium Room, Balcony | Premium bedding, down duvets, memory-foam beds, minibar

Premium Room, Balcony

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room

Deluxe Room | Premium bedding, down duvets, memory-foam beds, minibar

Deluxe Room

9.4 out of 10
Exceptional
(41 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Tranquility Deluxe Room

Premium bedding, down duvets, memory-foam beds, minibar

Tranquility Deluxe Room

9.4 out of 10
Exceptional
(26 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About this property

Barceló Emperatriz

This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, valet parking and 24-hour room service. Housekeeping is available on request.
Barceló Emperatriz offers 146 air-conditioned accommodations with minibars and a safe. Memory foam beds feature down duvets and premium bedding. A pillow menu is available. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include baths or showers, slippers, designer toiletries and bidets. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us they can't get enough of Barceló Emperatriz's great location. During your stay, you're just a quick walk from Golden Mile. Free WiFi in public areas, a restaurant and a gym are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from National Prado Museum and 6 minutes from El Retiro Park
  • Local-area shuttle service available
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and 3 meeting rooms are available.

WiFi and wired Internet are free in public spaces. A fitness centre, a terrace, and tour/ticket assistance are also featured at the luxury Barceló Emperatriz. Parking is available for a fee.

This 5-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 8:00 AM to 11:00 AM.
Restaurante Mutis – This restaurant serves breakfast, lunch, dinner and light fare.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Area shuttle
  • Valet parking on site (EUR 35 per day)
  • Limited on-site valet parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 25 for adults and EUR 13.80 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurante Mutis

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (80 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (72 centimetre high)

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1952
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heated floor
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 150.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 13.8 for children
  • Valet parking fee: EUR 35 per day
  • Rollaway bed fee: EUR 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hesperia Emperatriz
Hesperia Emperatriz Hotel
Hesperia Emperatriz Hotel Madrid
Hesperia Emperatriz Madrid
Hesperia Emperatriz Hotel Community Of Madrid
Barceló Emperatriz Hotel Madrid
Barceló Emperatriz Hotel
Barceló Emperatriz Madrid
Barceló Emperatriz
Barceló Emperatriz Hotel
Barceló Emperatriz Madrid
Barceló Emperatriz Hotel Madrid

Barceló Emperatriz Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 934 out of 1133 reviews
Rating 8 - Good. 136 out of 1133 reviews
Rating 6 - Okay. 31 out of 1133 reviews
Rating 4 - Poor. 13 out of 1133 reviews
Rating 2 - Terrible. 19 out of 1133 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Max

Travelled with family
Liked: Cleanliness, amenities
Hotel , interessante , muito bem localizado, equipe prestativa e muito educada… nota dez , parabéns a todos
Stayed 3 nights in Jan 2026

2/10 Terrible

Javier, Miami

Stayed 6 nights in Jan 2026

10/10 Excellent

Claus

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service and clean rooms
Stayed 5 nights in Dec 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jan 2026

10/10 Excellent

Angel Miro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never dissapoint
Stayed 7 nights in Dec 2025

10/10 Excellent

Edil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never dissapoint!
Stayed 8 nights in Dec 2025

10/10 Excellent

ANA

Stayed 2 nights in Jan 2026

10/10 Excellent

Senat

Stayed 2 nights in Jan 2026

6/10 Okay

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
See my previous review of check in Room was quite small for price. The temperature in the room was hard to regulate in winter.
Stayed 4 nights in Dec 2025

10/10 Excellent

Antonio, San juan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything very good specially location
Stayed 3 nights in Jan 2026

8/10 Good

Andres

Travelled with partner
Liked: Staff & service, amenities
The hotel is starting to look worn out, jaded, or dated. The a/c room vents were extremely dirty. The shower's water temperature fluctuated too much, and there wasn't enough lighting in the rooms.
Stayed 8 nights in Dec 2025

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
todo increible!
Stayed 5 nights in Dec 2025

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Todo estuvo excelente como siempre
Stayed 5 nights in Dec 2025

10/10 Excellent

Leonte

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelente gracias por todo
Stayed 7 nights in Dec 2025

10/10 Excellent

dominic

Stayed 4 nights in Dec 2025

8/10 Good

RUBYNA

Stayed 5 nights in Dec 2025

10/10 Excellent

Iqbal, Atherton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are traveling to Madrid we will highly recommend this place. It is true European hospitality with smiles all around. Very clean, rooms are great, service is amazing, breakfast is full of options and the staff ready to help and serve. We walked everywhere from the hotel and taxi always available in front of the hotel if you need one. BTW what we learned is ride sharing and taxi costs in Spain are the same, so take the taxi. Not to mention the price of this hotel is very reasonable compared to others. We stayed for a week
Stayed 6 nights in Dec 2025

10/10 Excellent

Alejandra De La Colina

Stayed 6 nights in Dec 2025

10/10 Excellent

Camille

Travelled with family
Liked: Cleanliness, staff & service
Clean room, great staff, wonderful space!
Stayed 2 nights in Dec 2025

10/10 Excellent

Ronak

Everything about the hotel was great. Rooms, service, staff - everything
Stayed 4 nights in Dec 2025

6/10 Okay

Henry

Liked: Cleanliness
Disliked: Amenities
Hotel is tired
Stayed 1 night in Dec 2025

10/10 Excellent

Emilia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love the staff and the chocolate muffins in my room 🌲🌲🌲🌲 make me feel special
Love my surprise 🌲🌲🌲🌲
Stayed 2 nights in Dec 2025

10/10 Excellent

Vincent

Stayed 2 nights in Dec 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Dec 2025

10/10 Excellent

Alberto

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed the stat very much. Always
Stayed 3 nights in Dec 2025