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Crowne Plaza Madrid - Centre Retiro by IHG

Property class: 4

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Photo gallery for Crowne Plaza Madrid - Centre Retiro by IHG

A restaurant with a central dining table, surrounded by wicker chairs, and shelves with various items in the background.
A modern lobby with seating, a patterned carpet, and a decorative wall.
A modern gym with various exercise equipment, including treadmills, dumbbells, and weight machines.
A modern hotel room with a large bed, a TV, a desk, and a walk-in closet.
A modern bar area with a curved counter, blue bar stools, and a potted plant.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Calle Pez Volador 1, Madrid, 28007
  • Place, El Retiro Park
    ‪8 min walk‬
  • Place, Movistar Arena
    ‪18 min walk‬
  • Place, National Prado Museum
    ‪6 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed with Sofa bed

A modern hotel room with a large bed, a flat-screen TV on a wooden stand, a sofa, and a desk with a lamp.

Junior Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(26 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed

A hotel room with a large bed, two bedside tables, a desk with a chair, and artwork on the wall.

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(19 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(65 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room

9.4 out of 10
Exceptional
(10 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Premium Room

A hotel room with a large bed, two bedside tables, a desk with a chair, and artwork on the wall.

Premium Room

  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

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The price is €164
includes taxes & fees
22 Aug - 23 Aug
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About this property

Crowne Plaza Madrid - Centre Retiro by IHG

Along with a restaurant, this smoke-free hotel has a fitness centre and self parking. Additionally, a 24-hour front desk, a garden and a banquet hall are on-site.
Crowne Plaza Madrid - Centre Retiro by IHG offers 157 air-conditioned accommodations with a hairdryer and blackout curtains. 50-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Madrid - Centre Retiro by IHG. During your stay, you're just a quick walk from El Retiro Park. Enjoy features like a restaurant, a gym and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a lift
  • On-site recreation includes a gym
  • 9 minutes by foot from El Retiro Park and a 5-minute drive from Gran Via
  • Pets welcome for a fee
There's a restaurant on site. Crowne Plaza Madrid - Centre Retiro by IHG also features a fitness centre, a garden, and a lift. For a fee, parking is available.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:30 AM to 11:00 AM.
Crowne Plaza Madrid - Centre Retiro by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Parking on site (EUR 26 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 23 for adults and EUR 23 for children
  • A restaurant

Things to do

  • Gym

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between 5:30 AM and 6:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 23 for adults and from EUR 23 for children
  • Self-parking fee: EUR 26 per day
  • Pet fee: EUR 40 per pet, per day
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 5:30 AM and 6:00 AM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Crowne Plaza Madrid - Centre Retiro by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 491 out of 660 reviews
Rating 8 - Good. 115 out of 660 reviews
Rating 6 - Okay. 33 out of 660 reviews
Rating 4 - Poor. 11 out of 660 reviews
Rating 2 - Terrible. 10 out of 660 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and staff.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and comfortable hotel
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Aram Alavian and N

The room, amenities and staff were just perfect and made us feel welcome and comfortable.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities
Clean room and great location
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and well equipped. The breakfast was amazing lots of choices and everything was fresh
Stayed 1 night in Apr 2026
Verified review

8/10 Good

harry isaac

Liked: Cleanliness, staff & service
Clean room a little far from salamanca
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Gareth Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel. Perfect quiet but central location. Close to Retiro Park and many excellent places to eat. Superb breakfast, helpful engaged staff, clean well equipped room. Highly recommended.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Rishabh

Liked: Cleanliness, staff & service, amenities
Great location, wonderful staff and good property
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Good room, nice staff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Zhaybel

Liked: Amenities
It was a nice place to stay.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is delicious.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities
Friendly staff and great ambiance. Food options were great.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and breakfast was wonderful
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Joyleen

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Dunia S

Liked: Staff & service, amenities, property conditions & facilities
Clean , amazing stay with family
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Rachel

What a lovely hotel. The staff are wonderful and friendly, rooms are a nice size and very clean.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities
clean room, staff, amenities
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Amanda

Excellent hotel. Close to metro.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, walking distance to the park.
Stayed 3 nights in May 2025
Verified review

8/10 Good

Eann Sutherland

Liked: Cleanliness, property conditions & facilities
Room was very clean and hotel staff were friendly and very helpful.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

José

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

César

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicioso
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff, clean room and good location for transport
Stayed 5 nights in Oct 2025