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Four Points Flex by Sheraton Madrid Atocha

2.0 star property

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Photo gallery for Four Points Flex by Sheraton Madrid Atocha

Exterior
Interior
Standard Room, 1 Queen Bed, Terrace, City View | Down duvets, laptop workspace, soundproofing, iron/ironing board
Reception
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Calle Mezquite 5B, Madrid, Madrid, 28045
  • Place, Atocha Station Memorial
    ‪16 min walk‬
  • Place, El Retiro Park
    ‪19 min walk‬
  • Place, Museo Nacional Centro de Arte Reina Sofía
    ‪20 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Down duvets, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Down duvets, laptop workspace, soundproofing, iron/ironing board

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed, Terrace, City View

Standard Room, 1 Queen Bed, Terrace, City View | Down duvets, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed, Terrace, City View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room

Down duvets, laptop workspace, soundproofing, iron/ironing board

Basic Double Room

  • Sleeps 2

View all photos for Basic Twin Bed Room

Down duvets, laptop workspace, soundproofing, iron/ironing board

Basic Twin Bed Room

  • Sleeps 2

View all photos for Double Room With Terrace

Down duvets, laptop workspace, soundproofing, iron/ironing board

Double Room With Terrace

  • Sleeps 2

View all photos for Accesible Room

Down duvets, laptop workspace, soundproofing, iron/ironing board

Accesible Room

  • Sleeps 2

Efficient Single, Guest Room, 1 Double

  • Sleeps 1

Standard, Guest Room, 2 Twin

  • Sleeps 2

Standard, Guest Room, 1 Queen

  • Sleeps 2

Standard Triple, Guest Room, 1 Queen Or 1 Twin

  • Sleeps 3

Standard Terrace, Guest Room, 1 Queen, City View, Terrace

  • Sleeps 2

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About this property

Four Points Flex by Sheraton Madrid Atocha

Hostal with a rooftop terrace, near El Retiro Park
This smoke-free hostal features a rooftop terrace, self parking and a microwave in a common area. WiFi in public areas is free. Additionally, a 24-hour front desk and a vending machine are on-site.
Four Points Flex by Sheraton Madrid Atocha offers 230 accommodations with air conditioning. Beds feature down duvets. 27-inch flat-screen televisions come with digital channels.

Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Four Points Flex by Sheraton Madrid Atocha. During your stay, you'll be within walking distance of El Retiro Park. Features include free WiFi in public areas, plus a rooftop terrace and self-parking (surcharge).
  • Free Wi-Fi (speed: 50+ Mbps)
  • Self-parking available for a fee
  • Amenities include locker space, a car charging station and a lift
  • Guests speak favourably about the clean guestrooms and the proximity to public transport
  • Just a 3-minute drive from El Retiro Park and a few minutes from Prado Museum
  • Cats and dogs welcome for a fee
Four Points Flex by Sheraton Madrid Atocha offers its guests a rooftop terrace, a vending machine, and a lift. Public spaces have free WiFi. Parking is available for a fee.

This Madrid hostal is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (EUR 20 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (130 centimetre high)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with digital channels

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for EUR 10 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: EUR 20 per day
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Four Points Flex by Sheraton Madrid Atocha.

Property is also known as

HS Madrid Centro Atocha
Hs Madrid Centro Atocha Madrid
easyHotel Madrid Centro Atocha
HS Madrid Centro Atocha Hostal
HS Madrid Centro Atocha Madrid
HS Madrid Centro Atocha Hostal Madrid

Four Points Flex by Sheraton Madrid Atocha Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 562 out of 1170 reviews
Rating 8 - Good. 366 out of 1170 reviews
Rating 6 - Okay. 159 out of 1170 reviews
Rating 4 - Poor. 57 out of 1170 reviews
Rating 2 - Terrible. 26 out of 1170 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

William

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff could benefit from a crash course at charm school.
Stayed 3 nights in Oct 2025

8/10 Good

Josefina

Liked: Cleanliness, staff & service, property conditions & facilities
Exlent location
Stayed 6 nights in Sep 2025

8/10 Good

Cinzia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We had to wait over 30 min because our room was not ready by the posted 3 pm check-in time. The room was clean but with minimal furniture: no drawers, no desk, no chair (just a small stool). The shower door doubles as a bathroom door, which means there is a puddle on the floor after one showers. However the location is convenient, some of the staff were very nice and helpful.
Stayed 5 nights in Oct 2025

10/10 Excellent

Jasmin, Mesquite

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean many restaurants and metro station is close to the hotel recommended
Stayed 2 nights in Sep 2025

10/10 Excellent

Marvin

Stayed 1 night in Oct 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

4/10 Poor

Honorio

Stayed 1 night in Sep 2025

10/10 Excellent

Ana Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and pretty new. Very modern. Not close to the center but is still a good choice.
Stayed 3 nights in Sep 2025

8/10 Good

Solomon

Stayed 4 nights in Sep 2025

6/10 Okay

Carlo

Liked: Cleanliness, staff & service, room comfort
Staff is good, very attentive. However, room is way small, not even a decent desk or chair oriented for middle age, disabled, elderly people rather oriented to other guests who stay for shorter time. First floor is equiped with vending machines focused on selling you staff rather that providing free water when needed as a courtesy (bare minimum). It appears that's not this place business model. Not staying here again, only stayed because of closeness to Atoche train station.
Stayed 2 nights in Sep 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Stayed 6 nights in Sep 2025

8/10 Good

nikki

Liked: Cleanliness, staff & service, property conditions & facilities
There were restaurants in walking distance. The room is clean, I had a cute patio. My only complaint is the price. In Canadian dollars this was a very expensive stay, for just a basic room. You can find much better deals outside of Madrid.
Stayed 1 night in Sep 2025

10/10 Excellent

Zaida

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very confortable and very clean! Excellent!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Jann

Stayed 2 nights in Sep 2025

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
I rated it. I am done.
Stayed 2 nights in Sep 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A new clean hotel within 5 minute walk of Mendez Alfaro subway and C10 lines. Basic rooms, but everything one needs. Seems to cater to both tourists and business travellers. Excellent selection of restaurants - at the end of the street and across Av. Mendez Alfaro - mostly all-day.I'd stay there again if in Madrid.
Stayed 7 nights in Sep 2025

10/10 Excellent

Aracelly

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Nice hostal near Atocha station, very comfortable
Stayed 1 night in Sep 2025

10/10 Excellent

kiara

Stayed 1 night in Sep 2025

6/10 Okay

Christopher

Stayed 2 nights in Sep 2025

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth it!

Great stay. 24 hour check-in. Clean. Quiet. Only needs tea and coffee making facilities in room.
Stayed 3 nights in Sep 2025

8/10 Good

Lava

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, helpful staff, and conveniently located just 10 to 15 minutes from all major attractions.
Stayed 2 nights in Sep 2025

10/10 Excellent

Maria

Stayed 1 night in Aug 2025

10/10 Excellent

Manuel Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2025

10/10 Excellent

Ariana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Robert, SAINTE-ADELE

Liked: Cleanliness, staff & service, property conditions & facilities
Bien situé et propre MAIS minimaliste
Stayed 2 nights in Sep 2025