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Eric Vökel Boutique Apartments - Madrid Suites

4.0 star property

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Photo gallery for Eric Vökel Boutique Apartments - Madrid Suites

Enjoy a restful stay in this stylish room with a large bed, bedside table, and balcony access.
Stylish living space with a high ceiling, exposed brick walls, and a staircase leading to an upper level.
Relax in this stylish living room with a sofa set, armchair, and floor lamp, offering a view of the street through the large window.
Classic building with ornate balconies and large windows.
Relax on the rooftop with a view of the city skyline, surrounded by a seating area with comfortable lounge chairs and a table setting.

Popular amenities

  • Dryer
  • Pet-friendly
  • Washer
  • Outdoor space
  • Kitchen
  • Air conditioning

Explore the area

Map
San Bernardo 61, Madrid, Madrid, 28015
  • Gran Via
    ‪8 min walk‬
  • Puerta del Sol
    ‪15 min walk‬
  • Plaza Mayor
    ‪18 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

View all photos for Apartment, 3 Bedrooms (For 6 People)

3 bedrooms, in-room safe, desk, laptop workspace

Apartment, 3 Bedrooms (For 6 People)

  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 8
  • 2 Double Beds and 2 Single Beds

View all photos for Apartment, 3 Bedrooms (For 8 People)

3 bedrooms, in-room safe, desk, laptop workspace

Apartment, 3 Bedrooms (For 8 People)

  • 100 sq m
  • 3 bedrooms
  • 1 bathroom
  • Sleeps 10
  • 2 Double Beds, 2 Single Beds and 1 Double Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms (for 6 people)

View from room

Deluxe Apartment, 2 Bedrooms (for 6 people)

  • 70 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms, 2 Bathrooms (For 4 People)

40-inch LCD TV with satellite channels, TV

Deluxe Apartment, 2 Bedrooms, 2 Bathrooms (For 4 People)

  • 70 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Deluxe Apartment, 2 Bedrooms, 2 Bathrooms (For 6 People)

40-inch LCD TV with satellite channels, TV

Deluxe Apartment, 2 Bedrooms, 2 Bathrooms (For 6 People)

  • 70 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 2 bedrooms (For 4 People)

3 bedrooms, in-room safe, desk, laptop workspace

Standard Apartment, 2 bedrooms (For 4 People)

  • 70 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Deluxe Apartment, 2 Bedrooms (For 4 People)

View from room

Deluxe Apartment, 2 Bedrooms (For 4 People)

  • 60 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Apartment Standard, 2 Bedrooms (For 6 People)

3 bedrooms, in-room safe, desk, laptop workspace

Apartment Standard, 2 Bedrooms (For 6 People)

  • 70 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

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About this property

Eric Vökel Boutique Apartments - Madrid Suites

Belle Époque aparthotel in Madrid
Along with concierge services, this smoke-free aparthotel has express check-in and express check-out. WiFi in public areas is free. Additionally, tour/ticket assistance, a front desk safe and multilingual staff assistance are on-site. Each apartment provides a kitchen with a fridge, a stovetop, a microwave and a dishwasher. For a bit of entertainment, an LCD TV comes with satellite channels, and guests can also appreciate conveniences, such as a washer/dryer and a sitting area. Weekly housekeeping is available.
Eric Vökel Boutique Apartments - Madrid Suites offers 21 air-conditioned accommodations with washers/dryers and a safe. This accommodation offers separate sitting areas. 40-inch LCD televisions come with satellite channels. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Madrid aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

During your stay at Eric Vökel Boutique Apartments - Madrid Suites, you're just a quick walk from Gran Via. Enjoy features like free WiFi in public areas and concierge services. This upmarket aparthotel has 21 apartments over 5 floors. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washer/dryer and a sitting area
  • Free WiFi
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Plaza de España - Princesa and 7 minutes on foot from Gran Via
  • Dogs welcome for a fee (restrictions apply)
As a guest of Eric Vökel Boutique Apartments - Madrid Suites, you'll find a terrace, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi and wired Internet. Eric Vökel Boutique Apartments - Madrid Suites also features concierge services, express check-in, and express check-out.

This 4-star Madrid aparthotel is smoke free.

Languages

Catalan, Dutch, English, French, German, Polish, Spanish

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Family friendly

  • Children stay free (see details)

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Bedrooms

  • 3 bedrooms
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 40-inch LCD TV with satellite channels

Outdoor areas

  • Terrace

Laundry

  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming dogs only
  • Up to 10 kg per pet
  • Fee: EUR 30 per pet per day
  • Service animals exempt from fees

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Free local calls
  • Housekeeping (weekly)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In an entertainment district
  • In the city centre
  • Near a metro station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 21 units
  • 5 floors
  • Belle Époque architecture

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 9 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 30 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
The front desk at this property is open daily from 9 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Eric Vökel Madrid Suites
Eric Vökel Suites Apartment Madrid
Eric Vökel Boutique Apartments Madrid Suites Apartment
Eric Vökel Boutique Apartments Suites Apartment
Eric Vökel Boutique Apartments Madrid Suites
Eric Vökel Boutique Apartments Suites
Eric Vökel Boutique Apartments Madrid Suites
Eric Vökel Boutique Apartments - Madrid Suites Madrid
Eric Vökel Boutique Apartments - Madrid Suites Aparthotel
Eric Vökel Boutique Apartments - Madrid Suites Aparthotel Madrid

Eric Vökel Boutique Apartments - Madrid Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 294 out of 453 reviews
Rating 8 - Good. 130 out of 453 reviews
Rating 6 - Okay. 16 out of 453 reviews
Rating 4 - Poor. 10 out of 453 reviews
Rating 2 - Terrible. 3 out of 453 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Karolyn, Avon Lake

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property we did not care for the basement room
Stayed 1 night in Apr 2025

10/10 Excellent

Karolyn, Avon Lake

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice, the area is quite loud.
Stayed 2 nights in Apr 2025

8/10 Good

Sreenivas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to several tourist attractions and walkable to tour starting locations. Good spacious apartment, only downside is poor sound insulation - can hear all noises from neighbors. In one freak incident, neighbor casted video from his phone to the TV in our room in the middle of the night with volume blaring startling us awake.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jing

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Let's start with the time when we arrived in the morning hour when the check in has not start yet. We were at the basement tried to lock our luggage; however, with our overnight flight from US, we were all tried and ready to go to bed, I decided to give our luck a try. I talked to the front deck person, Mr. Sov (forget his whole name) who was at there on March 29,2025 morning shift, and decided helped us with whole his humble heart. He was not only help us checked in and also ask another lady helping to speed up clean one unit. We were within our unit in half hour!! What a joy! Later, he also made tons of suggestion with local trip tips. We are in deeded blessed with his help and willingness to make our trip smooth and joyable. The location of the place is in the center of the city with walkable distance to any attraction. The subway station is within 5 minutes' walk. We were really enjoying stay there and will be back once we had chance.
Stayed 7 nights in Mar 2025

10/10 Excellent

Raul

Liked: Cleanliness, amenities, property conditions & facilities
Awesome property.
Stayed 3 nights in Mar 2025

10/10 Excellent

CHORCHING

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic place and front desk folks especially Ruslana all awesome—
Stayed 2 nights in Mar 2025

10/10 Excellent

Ahmed

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
excellent location, affrodable, and really recommended special to families and couples
Stayed 6 nights in Jan 2025

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, room comfort

Would definitely stay again. Friendly staff. Clean

We loved our stay. The lady at the front desk was excellent. We requested a two bedroom and got a three bedroom. The apartment is beautiful. Only issue was a shower leak and bathroom doors that are hard to close, but maintenance fixed the doors. We would stay there again!
Stayed 3 nights in Dec 2024

10/10 Excellent

JOSE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 11 nights in Nov 2024

6/10 Okay

Orlando

Travelled with family
Disliked: Property conditions & facilities
Room need to be improve the sound barriers. All street activity is listen in the room interior. Main building door Stay open after business hours and that is heavy security issue
Stayed 8 nights in Nov 2024

8/10 Good

Henry, Houston

Travelled with partner
Disliked: Cleanliness
Need to supervise better cleaning crews, specially in the bathroom. Internet connection was a problem and took 2 days to fix. In comparison with the Atocha property, the latter one is much better
Stayed 3 nights in Nov 2024

10/10 Excellent

Karen Ann

Liked: Cleanliness, amenities, property conditions & facilities
Apartment was clean, comfortable staff very helpful, would recommend.
Stayed 4 nights in Oct 2024

10/10 Excellent

Chuong

Travelled with family
Liked: Cleanliness, room comfort
Very good location, close to shopping / visit / Dinning. Helpful staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

Great modern apartment in charming old building

Very nice, comfortable, great location with Metro stop a block away. Street seemed safe, and there’s a very good 24 hour cafe on the corner. The apartment was spacious with nice beds and bedding. Kitchen was great. Showers had significant mildew/mold around the edges. Everything else seemed clean. It takes about 5 hours to do one small load of laundry in the combo washer/dryer. Overall we enjoyed it and would return.
Stayed 4 nights in Aug 2024

10/10 Excellent

Miriam, Valhalla

Liked: Cleanliness, property conditions & facilities
Wonderful stay for our family if 4 in Madrid. Fairly central to a lot of sights and very convenient to the metro. We arrived 4 hours early and they held our luggage in the lockers until our apartment was ready. Apartment had everything we needed, from stocked shampoo, soap to laundry detergent. We had a 2 bedroom apartment on the 2nd floor and it was nice to have the elevator for our luggage. I would definitely stay here again!
Stayed 1 night in Aug 2024

10/10 Excellent

Camille

Travelled with group
Liked: Cleanliness, room comfort
Highly recommend to stay. the place is nice and clean. A lot of space. Loved that I had a balcony.
Stayed 2 nights in Jul 2024

10/10 Excellent

marcos

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice apartment near most attractions in Madrid which were in walking distance. Although the apartment was nice a lot of little details need to be addressed: pealing wall paper, slow draining sinks, partition wall damaged, sliding doors not closing properly. All easy fixes but needs addressing. Also the washer and dryer takes forever like 3 hours to dry 4/5 to wash. However the kitchen was a full kitchen with a toaster, tea kettle nesspresso machine and dishwasher.
Stayed 3 nights in Jul 2024

10/10 Excellent

Rebecca, Pearland

Stayed 2 nights in Jun 2024

4/10 Poor

Raj

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I would not recommend this property for several reasons. Accessibility for help was extremely limited by their limiting hours. No instructions for appliance use. Walls extremely thing that neighbors were threatening noise pollution. Noisy outside at night. Bathroom was not equipped with shower door and was dirty. Bathroom door lock wasn't functioning and no supply of handsoap at check in. But they made sure they attempted multiple connections to get our passport ID info so lots of communication from them regarding what they needed,
Stayed 3 nights in Jun 2024

6/10 Okay

Minninder

Stayed 3 nights in Jun 2024

8/10 Good

Eimear

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Super location. Helpful Reception Staff. Surprised to discover our Duplex apt was basement plus ground floor - so almost no natural light downstairs. Expected some noise at weekend late evening but it was VERY noisy - not from traffic but from people shouting etc. Would benefit from some window insulation. Super kitchen and really well equipped inc dishwasher and washing machine - although with some lovely eateries nearby it was rarely used by us. Thank You for an enjoyable weekend.
Stayed 3 nights in Jun 2024

8/10 Good

Wing Kwan

Stayed 4 nights in May 2024

10/10 Excellent

Kathryn

Liked: Property conditions & facilities
Great location for a city break, lovely two bedroom apartment, very spacious for a family of four.
Stayed 4 nights in May 2024

8/10 Good

ANGELO

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good location, clean apartment, good service. Unfortunately a bit noisy at night also because of other inconsiderate tourists.
Stayed 9 nights in May 2024

10/10 Excellent

magdalena

Liked: Cleanliness, property conditions & facilities
Check in was a pleasure to Salvadore
Stayed 1 night in Apr 2024