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Eurostars Suites Mirasierra

5.0 star property

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Exterior
Property preview
Lobby lounge
Breakfast, lunch, dinner served; Spanish cuisine
Premium bedding, down duvets, minibar, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Room service
  • Housekeeping

Explore the area

View in a map
Calle de Alfredo Marquerie, 43, Madrid, Madrid, 28034
  • Place, Plaza de Castilla
    ‪5 min drive‬
  • Place, Bernabéu Stadium
    ‪6 min drive‬
  • Place, Gran Via
    ‪13 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪13 min drive‬

Room options

Junior Suite, 1 Double Bed

  • 70 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite

Premium bedding, down duvets, minibar, in-room safe

Deluxe Suite

9.6 out of 10
Exceptional
(23 reviews)
  • 60 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Premium Suite

Premium Suite | Premium bedding, down duvets, minibar, in-room safe

Premium Suite

  • 79 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite (Triple)

Premium bedding, down duvets, minibar, in-room safe

Deluxe Suite (Triple)

9.0 out of 10
Wonderful
(6 reviews)
  • 60 sq m
  • Sleeps 3
  • 1 Single Bed and 1 King Bed

View all photos for Quadruple Room

Premium bedding, down duvets, minibar, in-room safe

Quadruple Room

10.0 out of 10
Exceptional
(4 reviews)
  • 60 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

Premium Suite (Single Use)

  • Sleeps 1
  • 1 Double Bed

Deluxe Suite (Single Use)

  • Sleeps 1
  • 1 Double Bed

Executive Suite

  • Sleeps 2
  • 1 Double Bed

Executive Suite (Single Use)

  • Sleeps 1
  • 1 Double Bed

Junior Suite (Single Use)

  • Sleeps 1
  • 1 Double Bed

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About this property

Eurostars Suites Mirasierra

Luxury hotel with fitness centre and seasonal outdoor pool
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a seasonal outdoor pool and concierge services. Housekeeping is available on request.
Eurostars Suites Mirasierra offers 182 accommodations with minibars and a safe. This accommodation is furnished with double sofa beds. Beds feature down duvets and premium bedding. 32-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower, slippers, bidets and complimentary toiletries.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Eurostars Suites Mirasierra. During your stay, you'll be within walking distance of Paseo de la Castellana. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy Spanish cuisine while dining at Verdil
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Just a 4-minute drive from Paseo de la Castellana and 7 minutes from Bernabéu Stadium
Eurostars Suites Mirasierra offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

The luxury Eurostars Suites Mirasierra also features multilingual staff, concierge services, and dry cleaning/laundry services. Free self parking is available.

This 5-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7 AM to 10:00 AM and at the weekend from 8:00 AM to 11 AM.
Verdil – This restaurant specialises in Spanish cuisine and serves breakfast, lunch and dinner.
Lobby Bar – This lobby lounge only serves light fare. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7 AM to 10:00 AM on weekdays and 8:00 AM to 11 AM on weekends; EUR 20 for adults and EUR 20 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • Lobby Bar
  • Verdil

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room sofa bed
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 60

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 20 for children
  • Late check-out fee: EUR 60 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses solar energy
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in July and close in August.
  • Pool access available from 11:00 AM to 8 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Hotel Sheraton Madrid
Madrid Sheraton
Madrid Sheraton Hotel
Sheraton Hotel Madrid
Sheraton Madrid
Sheraton Madrid Hotel
Sheraton Madrid Mirasierra
Sheraton Madrid Mirasierra Hotel
Sheraton Mirasierra
Sheraton Mirasierra Hotel
Eurostars Suites Mirasierra Hotel Madrid
Eurostars Suites Mirasierra Hotel
Eurostars Suites Mirasierra Madrid
Eurostars Suites Mirasierra
Mirasierra Hotel Madrid
Eurostars Suites Mirasierra Hotel
Eurostars Suites Mirasierra Madrid
Eurostars Suites Mirasierra Hotel Madrid

Eurostars Suites Mirasierra Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 571 out of 940 reviews
Rating 8 - Good. 238 out of 940 reviews
Rating 6 - Okay. 75 out of 940 reviews
Rating 4 - Poor. 29 out of 940 reviews
Rating 2 - Terrible. 27 out of 940 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well appointed in every way — with great access to the Metro.
Stayed 9 nights in Jul 2025

10/10 Excellent

Kabir

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great hotel with AC, clean, friendly staff and great service. Convenient location with access to public transportation and free parking.
Stayed 6 nights in Jul 2025

6/10 Okay

Lisa

Business traveller
Liked: Cleanliness, room comfort

Disappointing service

A little bit of a disappointing stay. I arrived very late due to a delayed flight, but although there was no queue at hotel reception, it was very slow to check in, and i was very tired. In addition to the above, the hotel and room is not 5 star standard, it was very dated and not very upmarket in its style and decor. In my room there was tea and coffee and a kettle, but no milk. When i asked the room service for milk to make my morning coffee, they tried to charge me €5.00! It would have been cheaper to just buy a cup of coffee! Its very poor standard not to provide the small sachets of milk for the room in a 5 star hotel! It is even worse to try to charge a guest €5.00 for milk for 1 coffee! Very shocking and below 5 star standard. Lastly, i booked 2 night stay, with breakfast for 1 morning. But my itinerary changed, and i was not able to have breakfast on the first morning, so i asked reception if i could take breakfast the following morning instead, but they refused! Once again, not a good experience and not 5 star service. On a positive note, the bed was very comfortable and the room and bathroom are very spacious.
Stayed 1 night in Jul 2025

6/10 Okay

Lisa

Business traveller
Liked: Cleanliness, room comfort

Disappointing service.

A little bit of a disappointing stay. I arrived very late due to a delayed flight, but although there was no queue at hotel reception, it was very slow to check in, and i was very tired. In addition to the above, the hotel and room is not 5 star standard, it was very dated and not very upmarket in its style and decor. In my room there was tea and coffee and a kettle, but no milk. When i asked the room service for milk to make my morning coffee, they tried to charge me €5.00! It would have been cheaper to just buy a cup of coffee! Its very poor standard not to provide the small sachets of milk for the room in a 5 star hotel! It is even worse to try to charge a guest €5.00 for milk for 1 coffee! Very shocking and below 5 star standard. Lastly, i booked 2 night stay, with breakfast for 1 morning. But my itinerary changed, and i was not able to have breakfast on the first morning, so i asked reception if i could take breakfast the following morning instead, but they refused! Once again, not a good experience and not 5 star service. On a positive note, the bed was very comfortable and the room and bathroom are very spacious.
Stayed 1 night in Jul 2025

6/10 Okay

Stefanos

Liked: Staff & service
Stayed 5 nights in Jul 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Jul 2025

10/10 Excellent

Robert

This place was really cool. Best part was the parking was excellent. The rooms are super nice.
Stayed 1 night in Jul 2025

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness
This is rated as a 5 star hotel…it is not. The hotel is located far from the city so you have to take public transport to get anywhere There is a supermarket very close by which is convenient cause there is really nothing around Overall rated it a 4 star cause the room had issues with the power blowing while using a tea kettle The doors had to be slammed to close
Stayed 3 nights in Jul 2025

10/10 Excellent

Hadi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Hadi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and comfortable hotel for my stays in Madrid.
Stayed 3 nights in Jun 2025

10/10 Excellent

Percy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Diana

Me encantó hotel todo muy limpio y muy atentos
Stayed 3 nights in Jun 2025

10/10 Excellent

Joanne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, spacious, quiet area near Madrid. Attentive staff, resolved my non-functioning A/C immediately. Highly recommend!
Stayed 1 night in Jun 2025

10/10 Excellent

Nada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite place
Stayed 2 nights in Jun 2025

10/10 Excellent

Rami, Amman

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, spacious rooms and relatively close to everything
Stayed 4 nights in Jun 2025

10/10 Excellent

Bryan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Segunda vez que me quedo !!!! Se siente como en casa!
Stayed 1 night in Jun 2025

8/10 Good

Nicolas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property in Mirasierra
Stayed 1 night in May 2025

10/10 Excellent

Bryan

Liked: Cleanliness, amenities, property conditions & facilities
Excelente facilidad y el servicio y el trato de excelencia. Volveré !
Stayed 2 nights in May 2025

10/10 Excellent

Ruth

Stayed 3 nights in Jan 2025

10/10 Excellent

Nikki Deanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic property and very friendly staff. About a 5 minute walk to the metro and 30 second walk to the bus stop which was so convenient. The only negative is that there are no convenient restaurants near the hotel, but there is a good grocery store about 2 min away.
Stayed 7 nights in Apr 2025

10/10 Excellent

Matt

Stayed 3 nights in Apr 2025

10/10 Excellent

Liana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay!!! The staff is a 5 plus!!!!
Stayed 1 night in Mar 2025

10/10 Excellent

Chris

Stayed 3 nights in Mar 2025

10/10 Excellent

Liana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property!!! The staff was very kind and professional. They make you feel at home!!!
Stayed 2 nights in Mar 2025