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Hotel Ciudad de Móstoles

4.0 star property

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Photo gallery for Hotel Ciudad de Móstoles

Lobby
Exterior
Lobby lounge
Exterior detail
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service
  • Parking included
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Ctra. de Móstoles a Villaviciosa, Km 0.200, Mostoles, Madrid, 28931
  • Place, Rey Juan Carlos University Mostoles
    ‪1 min drive‬
  • Place, Xanadu Shopping Center
    ‪5 min drive‬
  • Place, Universidad Europea de Madrid
    ‪5 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪32 min drive‬

Room options

View all photos for Standard Twin Room

Premium bedding, down duvets, memory-foam beds, minibar

Standard Twin Room

8.4 out of 10
Very good
(5 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Triple Room | Premium bedding, down duvets, memory-foam beds, minibar

Triple Room

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Executive Room, 1 King Bed

Room amenity

Executive Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Premium bedding, down duvets, memory-foam beds, minibar

Standard Room, 1 Double Bed

10.0 out of 10
Exceptional
(7 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Ciudad de Móstoles

Hotel in Mostoles with 24-hour fitness centre and 24-hour front desk
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, 24-hour room service and conference space.
Hotel Ciudad de Móstoles offers 91 accommodations with minibars and a safe. Each accommodation is individually decorated. Memory foam beds feature down duvets and premium bedding. 40-inch flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, designer toiletries, bidets and complimentary toiletries.

This Mostoles hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at Hotel Ciudad de Móstoles, you'll be within walking distance of Rey Juan Carlos University Mostoles. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy Spanish cuisine while dining at El Gueridon
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Rey Juan Carlos University Mostoles and 14 minutes from Madrid Zoo Aquarium
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 4024 square feet (374 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Ciudad de Móstoles. Self parking is free.

This 4-star Mostoles hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
El Gueridon – This restaurant specialises in Spanish cuisine and serves breakfast, lunch and dinner.
On-site venue No. 2 – lobby lounge.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 14 for adults and EUR 13 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Gueridon

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4,024 square feet of conference space
  • Meeting rooms

Outdoors

  • Dock

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2007
  • Double-glazed windows
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 for adults and from EUR 13 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Ciudad de Móstoles
Ciudad de Móstoles Mostoles
Hotel Ciudad de Móstoles
Hotel Ciudad de Móstoles Mostoles
Móstoles
Hotel Ciudad Móstoles Mostoles
Hotel Ciudad Móstoles
Ciudad Móstoles
Hotel Ciudad de Móstoles Hotel
Hotel Ciudad de Móstoles Mostoles
Hotel Ciudad de Móstoles Hotel Mostoles

Hotel Ciudad de Móstoles Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 228 out of 493 reviews
Rating 8 - Good. 186 out of 493 reviews
Rating 6 - Okay. 46 out of 493 reviews
Rating 4 - Poor. 19 out of 493 reviews
Rating 2 - Terrible. 14 out of 493 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Sean

Stayed 4 nights in Aug 2025

2/10 Terrible

LUIS

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Saliha

Travelled with family
Liked: Cleanliness, staff & service
We stayed there for one night. It was ok.
Stayed 3 nights in Jul 2025

2/10 Terrible

Sandeep

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Yuri

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniente y seguro.
Stayed 1 night in Apr 2025

10/10 Excellent

Yuri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was good
Stayed 5 nights in Apr 2025

8/10 Good

Ann-Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Beds were really comfortable. Bit disappinted the restaurant was closed on a weekend. The snack food selection was a bit uninspiring. Other than that it was good for a stopover.
Stayed 1 night in Feb 2025

10/10 Excellent

Gili

Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jan 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a drink in the bar which was very nice. Restaurant closed due to holiday season but this was not a problem for us. Small dishes available in the bar.
Stayed 1 night in Jan 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very smart hotel. Excellent breakfast
Stayed 1 night in Dec 2024

8/10 Good

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Nov 2024

10/10 Excellent

Farook

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

RENE

Stayed 4 nights in Oct 2024

10/10 Excellent

Patrick Fernandez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Sheyda

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Lei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice stay
Stayed 1 night in Jun 2024

8/10 Good

Israel

Stayed 4 nights in Jun 2024

10/10 Excellent

Sabraj

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Arron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

JORGE, Beverly Hills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
30 minutes outside central Madrid, spacious rooms with an interesting glass shower. AC doesn't cool, just seems to blow outside air. On site restaurant with great service but regular overrated average food. Free parking and 2 paid electric chargers available on site.
Stayed 2 nights in May 2024

10/10 Excellent

Monica

Stayed 1 night in May 2024

10/10 Excellent

Raul Antonio Campos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a great hotel, with great staff and good rooms.
Stayed 8 nights in Apr 2024

10/10 Excellent

Maria N

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was impeccable Very quiet. The shower in the middle of the room.. impressive. I Would definitely recommend it.
Stayed 1 night in Apr 2024

8/10 Good

Ismael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2024