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Hotel Europa

3.0 star property

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Photo gallery for Hotel Europa

Quadruple room with Puerta del Sol views | Minibar, in-room safe, desk, soundproofing
Breakfast, lunch, dinner served; Spanish cuisine
Lobby sitting area
Breakfast, lunch, dinner served; Spanish cuisine
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Laundry

Explore the area

View in a map
Calle Carmen, 4, Madrid, Madrid, 28013
  • Place, Puerta del Sol
    ‪2 min walk‬
  • Place, Gran Via
    ‪3 min walk‬
  • Place, Plaza Mayor
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬

Room options

View all photos for Double Room

Minibar, in-room safe, desk, soundproofing

Double Room

9.0 out of 10
Wonderful
(96 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, soundproofing

Single Room

9.0 out of 10
Wonderful
(27 reviews)
  • 9 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 Single Bed

View all photos for Single Room with Puerta del Sol views

Single Room with Puerta del Sol views | Minibar, in-room safe, desk, soundproofing

Single Room with Puerta del Sol views

9.2 out of 10
Wonderful
(5 reviews)
  • 9 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed OR 1 Single Bed

View all photos for Double Room with Puerta del Sol views

City view

Double Room with Puerta del Sol views

9.8 out of 10
Exceptional
(32 reviews)
  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, soundproofing

Triple Room

9.0 out of 10
Wonderful
(31 reviews)
  • 21 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Triple room with Puerta del Sol views

Triple room with Puerta del Sol views | Bathroom | Hair dryer, towels

Triple room with Puerta del Sol views

10.0 out of 10
Exceptional
(5 reviews)
  • 21 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, desk, soundproofing

Quadruple Room

9.2 out of 10
Wonderful
(15 reviews)
  • 25 sq m
  • Sleeps 4
  • 4 Single Beds OR 1 Double Bed and 2 Single Beds

View all photos for Quadruple room with Puerta del Sol views

Quadruple room with Puerta del Sol views | Minibar, in-room safe, desk, soundproofing

Quadruple room with Puerta del Sol views

10.0 out of 10
Exceptional
(7 reviews)
  • 25 sq m
  • City view
  • Sleeps 4
  • 4 Single Beds OR 1 Double Bed and 2 Single Beds

View all photos for 2 Double connecting rooms

Minibar, in-room safe, desk, soundproofing

2 Double connecting rooms

8.8 out of 10
Excellent
(3 reviews)
  • 43 sq m
  • Sleeps 4
  • 4 Single Beds OR 1 Double Bed and 2 Single Beds

View all photos for 2 Double connecting rooms with Puerta del Sol views

Street view

2 Double connecting rooms with Puerta del Sol views

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • City view
  • Sleeps 4
  • 4 Single Beds OR 1 Double Bed and 2 Single Beds

View all photos for Premium Double Room, Terrace

City view

Premium Double Room, Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Single Room, Terrace

Premium Single Room, Terrace | Minibar, in-room safe, desk, soundproofing

Premium Single Room, Terrace

  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Premium Triple Room, Terrace

Premium Triple Room, Terrace | Minibar, in-room safe, desk, soundproofing

Premium Triple Room, Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • 15 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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About this property

Hotel Europa

Central Madrid hotel connected to the convention centre, steps from Puerta del Sol
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking and coffee/tea in a common area are on-site.
Hotel Europa offers 100 air-conditioned accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers and hairdryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the sightseeing around Hotel Europa. During your stay, you'll be connected to the convention centre and just a quick walk from Puerta del Sol. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy a bite to eat at Café Europa, a café that serves Spanish cuisine
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests like the accommodation for the spaciousness, overall comfort and nice bathrooms
  • Steps from Puerta del Sol and 4 minutes on foot from Gran Via
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. The business-friendly Hotel Europa also features tour/ticket assistance, coffee/tea in common area, and concierge services. For a fee, parking is available.

This 3-star Madrid hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Café Europa – This café specialises in Spanish cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 25 per day)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 14 for adults and EUR 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Café Europa

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 for adults and from EUR 14 for children
  • Self-parking fee: EUR 25.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Europa Hotel MADRID
Europa MADRID
Europa
Hotel Europa Hotel
Hotel Europa MADRID
Hotel Europa Hotel MADRID

Reviews

Hotel Europa Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 714 out of 1000 reviews
Rating 8 - Good. 199 out of 1000 reviews
Rating 6 - Okay. 54 out of 1000 reviews
Rating 4 - Poor. 23 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

Reviews

10/10 Excellent

Ajay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Highly recommended. All attractions are walking distances
Stayed 3 nights in Aug 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Spot easy to everything
Stayed 3 nights in Jul 2025

10/10 Excellent

DESIDERIO, Altamonte Springs

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Literally around the corner from Puerta del Sol, very close to Gran Via, Plaza Mayor and Mercado San Miguel. Extremely clean, beautifully maintained
Stayed 2 nights in Aug 2025

8/10 Good

Diana Ivette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service!!
Stayed 3 nights in Jul 2025

8/10 Good

Gerald

Stayed 3 nights in Aug 2025

10/10 Excellent

Edgard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel, atención y ubicación
Stayed 1 night in Jul 2025

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Noisy outside, airconitioner

Stayed 2 nights in Aug 2025

8/10 Good

Maliha

Liked: Cleanliness, staff & service, property conditions & facilities
We were a group of ladies who went for a long weekend. We loved this place for many reasons, it was a 20/25min drive from the airport. (Uber was cheaper than €33 euros we paid for 1 taxi for 4) . It had 24hr checkin (our flight was delayed) it was close to the hustle and bustle of Madrid but also a 5/10 min walk in any direction took you to a quiet courtyard too. The staff from check in, to the cleaners were great. The triple rooms were spacious, perfect for 3 people. If you do want the view of the Plaza be aware it will be noisy. Our rooms were towards the back and we didnt hear anything , so it was great. This place felt very safe too, which was very important. The only thing that i would say wasnt good was, no milk is provided with the complimentary tea and coffee in th room. You had to buy the milk yourself. As we werent there for long this didnt bother us, as we just picked up our morning drinks from the various cafes around. If you are looking for a good cup of English breakfast tea near the Hotel, try Cafe & Te, we found it on the morning we were leaving hahaha All of the group said , they would definitely come and stay here again though, no questions about that. We loved how close you are to everything and the hotel and all staff are very lovely. Thank you for an amazing long weekend Hotel Europa.
Stayed 3 nights in Jul 2025

10/10 Excellent

Julane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a great location - Plaza de Sol. You are close to the subway, restaurants, shops, and just a few blocks from the Gran Via. The staff was great, as were the amenities. They have a restaurant onsite, which is a great place to have a drink and people watch. You are right off the plaza, so there is quite a bit of noise at night, but it didn't bother us. Would stay here again.
Stayed 4 nights in Jul 2025

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Imran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, comfortable, staff friendly...room to room not sound proof though.
Stayed 2 nights in Jul 2025

10/10 Excellent

Daile

Liked: Staff & service, amenities, property conditions & facilities
Excelente ubicación y limpieza
Stayed 1 night in Jul 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly and helpful staff. Great location close to shopping plaza, great restaurants and train station. Hotel was clean and beautiful.
Stayed 2 nights in Jul 2025

10/10 Excellent

Norma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located right at front of the plaza el sol which is the main plaza in Madrid. You can request a room with a view to the plaza but be aware that comes with noice from the outside. Those rooms have a balcony from which you can appreciate the busy activity in the plaza and a beautiful view to the presidencial house. The staff are super friendly and helpful. There are many restaurants and many activities in the area.
Stayed 4 nights in Jul 2025

10/10 Excellent

Usha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property location is central to everything . Easy access metro, shopping, dinning and activities . It is a lively place. Over night the streets are clean up. Hotel was clean, staffs are very nice and helpful. I would definitely stay at hotel Europa again!!
Stayed 3 nights in Jul 2025

10/10 Excellent

Minerva

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación y servicio
Stayed 3 nights in Jul 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

SORIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, super friendly staff, quiet, walking distance to all attraction points.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Blecing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 12 nights in Jul 2025

10/10 Excellent

Fabian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place and location. Highly recommended!!!
Stayed 3 nights in Jul 2025

6/10 Okay

Amparo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a good stay, however, on Expedia the description for a double room said it slept 3. When we arrived the desk attendants did not allow a 3rd person in the reservation. It resulted in additional fees which could've been avoided if they had updated their page on Expedia.
Stayed 3 nights in Jul 2025

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, very good location, nice atmosphere.
Stayed 2 nights in Jul 2025

10/10 Excellent

Emma Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Very central property. Room was clean, staff were lovely. it's in a very vibrant location full of nightlife and tourists with excellent travel options nearby.
Stayed 2 nights in Jul 2025

10/10 Excellent

Natalie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a fantastic stay - the parking close by was so helpful and the staff went above and beyond. Small touches like the cot in the room beautifully made up with amenity kit for kids was lovely. The location is phenomenal. We wanted to try and stay a second night but they were booked out ! Will be our go to hotel in Madrid for the foreseeable future ! Thank you to the amazing staff for being so helpful and kind throughout the whole stay
Stayed 1 night in Jul 2025