NH Collection Paseo del Prado

5.0 star property
VIP Access

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Photo gallery for NH Collection Paseo del Prado

Enter The Collection hotel, where a classical facade welcomes guests through a glass door into a beautifully appointed lobby.
Relax in a stylish room with a large bed, a small table, and comfortable armchairs.
Stunning grand hallway with tall columns, large tiles, and a beautiful chandelier.
Relax in this stylish room with a sliding glass door leading to an outdoor area, a comfortable armchair, and a sofa.
Stunning staircase with a grand entrance, flanked by columns and a balustrade, leading to a room with a door and a view.

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Gym
  • Free WiFi

Explore the area

Map
Plaza Canovas del Castillo, 4, Madrid, Madrid, 28014
  • Prado Museum
    ‪2 min walk‬
  • Puerta del Sol
    ‪8 min walk‬
  • Gran Via
    ‪8 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Superior Room, Courtyard View

9.0 out of 10
Wonderful
(9 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Premium Room (Prado View)

8.8 out of 10
Excellent
(6 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Superior Room (Interior)

9.4 out of 10
Exceptional
(21 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Premium Room (XL, Prado View)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed and 1 Large Single Sofa Bed

Premium Room (XL, Prado View, Extra Bed 2 AD+1CH)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

Superior Room, View

9.2 out of 10
Wonderful
(10 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About this property

NH Collection Paseo del Prado

Luxury hotel connected to the convention centre in Madrid with a restaurant
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site. Housekeeping is available on request.
NH Collection Paseo del Prado offers 113 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This Madrid hotel provides complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the sightseeing around NH Collection Paseo del Prado. During your stay, you'll be connected to the convention centre and just a quick walk from Prado Museum. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the local sightseeing and the helpful staff
  • Steps from Prado Museum and 7 minutes on foot from Gran Via
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 2 meeting rooms available. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the luxury NH Collection Paseo del Prado. The hotel can provide concierge services and wedding services.

This 5-star Madrid hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to noon.
NH Collection Paseo del Prado has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (EUR 35 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: EUR 23 to 32 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (79 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1904
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 23 to 32 per person
  • Nearby parking fee: EUR 35 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

NH Paseo Prado
NH Paseo Prado Hotel
Nh Paseo Del Prado Hotel Madrid
NH Collection Paseo Prado Hotel Madrid
NH Collection Paseo Prado Hotel
NH Collection Paseo Prado Madrid
NH Collection Paseo Prado
NH Collection Paseo del Prado Hotel
NH Collection Paseo del Prado Madrid
NH Collection Paseo del Prado Hotel Madrid

NH Collection Paseo del Prado Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 617 out of 1007 reviews
Rating 8 - Good. 270 out of 1007 reviews
Rating 6 - Okay. 79 out of 1007 reviews
Rating 4 - Poor. 23 out of 1007 reviews
Rating 2 - Terrible. 18 out of 1007 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location. Near the park and museums. Across the plaza from the Ritz.
Stayed 3 nights in Apr 2025

10/10 Excellent

Diane, Escondido

Travelled with group
Liked: Staff & service, property conditions & facilities
Very nicely located, room was satisfactory but small, barely room to be anywhere other than the bed
Stayed 3 nights in Apr 2025

10/10 Excellent

Yasmin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities, room comfort

A Great Hotel

Great Hotel. Excellent service and the Concierge service was outstanding. Great location aswell
Stayed 4 nights in Apr 2025

10/10 Excellent

Daniel Gabriel, Phoenix

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient to museums & hi spd train system. close enough to get to the shopping district.
Stayed 5 nights in Apr 2025

8/10 Good

Amit

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just Perfect! Location + Staff!!!

Awesome location! Near The Prado, Atocha train station, plaza Major (and Mercado de San Miguel!!!) and shopping… 10 to 20 minutes walking to everything you want to see! Breakfast was excellent and plentiful, with so many choices! Rooms are well thought out and very clean! Front desk and bell staff were extremely helpful and friendly! I would stay here again in a heartbeat!
Stayed 1 night in Apr 2025

10/10 Excellent

Ana

Stayed 3 nights in Feb 2025

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Upscale modern hotel steps from Prado and Thyssen-Borneo’s museums. Staff are professional and friendly. They let us check in early at no charge. Plenty of cute restaurants on back streets up the hill behind the hotel.
Stayed 6 nights in Feb 2025

10/10 Excellent

Ivan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with a location within walking distance of great museums such as the Prado.
Stayed 3 nights in Feb 2025

8/10 Good

Tony

Stayed 2 nights in Feb 2025

10/10 Excellent

Jesus

Stayed 1 night in Feb 2025

10/10 Excellent

Amir

Liked: Staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Hector, Chula Vista

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, unbeatable location, friendly staff, the breakfast was very good and available until noon. We walked to most places but there’s also a taxi stop right outside so super convenient. The train station is also about a 15 min walk.
Stayed 7 nights in Feb 2025

10/10 Excellent

Marina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Vadim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mixed feelings. My opinion its not a 5 stars hotel. Missing some major features. Also, breakfast isn't included. In order to pay €7 less you have to prebook? And the place wasn't busy at all. Gym is on the rooftop, but to get there one has to get outside and walk the stairs. Anyway, bot coming back.
Stayed 4 nights in Jan 2025

8/10 Good

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Michael, Irvine

Stayed 3 nights in Nov 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Hotel and Staff, all great !!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very comfortable rooms, bottle of wine in the room for free and champagne in the lobby are nice, amazing breakfast! Highly recommend this hotel!
Stayed 1 night in Dec 2024

10/10 Excellent

Ashley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful design, bed was a little firm for my taste.
Stayed 1 night in Nov 2024

8/10 Good

Pennie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby and check-in was under renovation. One elevator (the only one down to the breakfast area) was not working. Room was beautiful but so chilly, I could not sit and read. Room was colder than the hallways and the elevators. I turned the heat to the max (23 C or 73 F) but it never rose to that temperature. There was no way to make it warmer. I appreciate they are trying to conserve energy, but if the heat is malfunctioning, there should be an option to set it higher, hoping the actual temperature would still be reasonable. Maintenence came, and management also and said they had fixed something centrally, but it never improved. If I had been staying one more night, I would have requested another room, but it wasn't worth it for my 18 hour stay. The room's odd shape and single air vent may have contributed. There was a reasonable sized bedroom with a bathroom leading off at an angle, and an alcove with chair and minibar at another angle. Sort of Y shaped. Another odd design feature was in the bathroom. A makeup mirror was located on the far end of the sink counter. But the only way to get there was between a towel rack that was attached to the counter and a bidet on the other size. There was only a 6 inch wide space to get to the mirror, and I estimate it was 3 or 4 feet long, so you couldn't lean over to reach it. Sometimes, rooms booked through Expedia mean you get the least desirable rooms, and I think this may have been the case. Pluses- stylish, great location staf
Stayed 1 night in Nov 2024

8/10 Good

Pennie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Pablo A

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property was being remodeled. Thus the Bar was closed, the Front Desk was moved to another area. The staff was extremely friendly. Unfortunately the “superior room with View” room was TINY in the first floor with a “great” view of the trees. When asked about the accommodations they insisted that was the room assigned. Mixed feelings about this Hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Alex

Stayed 2 nights in Oct 2024