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Petit Palace Plaza Mayor

4.0 star property

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Photo gallery for Petit Palace Plaza Mayor

Minibar, in-room safe, desk, blackout curtains
Daily buffet breakfast for a fee
Business centre
Superior Quadruple Room, Terrace | Minibar, in-room safe, desk, blackout curtains
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
C/ Mayor 46, Madrid, Madrid, 28013
  • Place, Plaza Mayor
    ‪2 min walk‬
  • Place, Puerta del Sol
    ‪6 min walk‬
  • Place, Gran Via
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪21 min drive‬

Room options

View all photos for Basic Double Room

Basic Double Room | Courtyard view

Basic Double Room

8.0 out of 10
Very good
(13 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room, Terrace

Minibar, in-room safe, desk, blackout curtains

Superior Double Room, Terrace

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Quadruple Room, Terrace

Superior Quadruple Room, Terrace | Minibar, in-room safe, desk, blackout curtains

Superior Quadruple Room, Terrace

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Bunk Beds OR 2 Single Beds and 2 Single Bunk Beds
  • Free Wi-Fi

View all photos for Standard Double Room

Minibar, in-room safe, desk, blackout curtains

Standard Double Room

9.0 out of 10
Wonderful
(71 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, desk, blackout curtains

Quadruple Room

9.4 out of 10
Exceptional
(10 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed OR 2 Single Beds and 1 Single Bunk Bed
  • Free Wi-Fi

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About this property

Petit Palace Plaza Mayor

Along with free use of bicycles, this smoke-free hotel has concierge services and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance.
Petit Palace Plaza Mayor offers 64 air-conditioned accommodations with minibars and a safe. Plasma televisions come with digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Madrid hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include complimentary bicycles.
Our customers tell us they can't get enough of Petit Palace Plaza Mayor's great location. During your stay, you're just a quick walk from Plaza Mayor. You'll find features such as free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes complimentary bicycles
  • Guests have great things to say about the helpful staff and the location
  • Steps from Plaza Mayor and San Miguel Market
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Petit Palace Plaza Mayor offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi and wired Internet are free in public spaces. Petit Palace Plaza Mayor also features laundry facilities, dry cleaning/laundry services, and a front desk safe.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10:30 AM and at the weekend from 7:30 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (EUR 30 per night); discounts available

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 18 for adults and EUR 18 for children

Things to do

  • Free bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 7 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with digital channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 for adults and from EUR 18 for children
  • Nearby parking fee: EUR 30 per night (328 ft away)
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
This property offers central heating or air conditioning, depending on the season.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Palace Mayor
Petit Palace Mayor
Petit Palace Mayor Hotel
Petit Palace Mayor Hotel Plaza
Petit Palace Plaza Mayor Hotel Madrid
Petit Palace Plaza
Petit Palace Plaza Mayor
Petit Plaza
Petit Palace Mayor Madrid
Petit Palace Mayor Plaza Hotel Madrid
Petit Palace Mayor Plaza Hotel
Petit Palace Mayor Plaza Madrid
Petit Palace Plaza Mayor Hotel
Petit Palace Plaza Mayor Madrid
Petit Palace Plaza Mayor Hotel
Petit Palace Plaza Mayor Madrid
Petit Palace Plaza Mayor Hotel Madrid

Petit Palace Plaza Mayor Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 635 out of 1001 reviews
Rating 8 - Good. 269 out of 1001 reviews
Rating 6 - Okay. 65 out of 1001 reviews
Rating 4 - Poor. 15 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

TONY

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Great location. Wonderful, helpful staff
Stayed 3 nights in Feb 2026

8/10 Good

Jose

Staff friendly,,
Stayed 8 nights in Jan 2026

10/10 Excellent

Roman

Stayed 5 nights in Jan 2026

10/10 Excellent

Alina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and nice with a terrace.
Stayed 1 night in Jan 2026

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had a great location. Easy to walk around Madrid or catch a taxi to airport. The rooms are clean and comfortable. Shower was great! The breakfast was wonderful. Good selection of options for everyone. Thank you!
Stayed 1 night in Jan 2026

8/10 Good

Nirzka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
À better and healthier variety would be good…Pastries don’t seem like they are fresh.A better variety of fruits and yogurts is needed!
Stayed 1 night in Jan 2026

10/10 Excellent

Anshuman, Piscataway

Stayed 1 night in Dec 2025

8/10 Good

ANA

Stayed 3 nights in Dec 2025

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is really great and close to everything. The staff are very accommodating, and room is big and clean.
Stayed 3 nights in Nov 2025

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very nice and accommodating. The room is big and clean. However, there was a day that AC from ceiling is dripping but no biggie it eventually stops. We really enjoyed our stay and would definitely come back. The location is perfect and convenient. There is a Carrefour beside it and close to landmarks.
Stayed 1 night in Nov 2025

10/10 Excellent

Nicole

Stayed 4 nights in Nov 2025

10/10 Excellent

Jennifer, Johnson City

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the view from the balcony was fantastic. The staff was very friendly. The location was perfect for.
Stayed 6 nights in Nov 2025

8/10 Good

Ming, Middletown

Travelled with partner
Liked: Staff & service
Located just off Plaza Mayor, on Calle Mayor. Very convenient to some sights (Plaza Mayor, Sol, Palace & Opera) and to metro subway which was fast to further sights. It was safe in an extremely busy area. Our room was quiet because we were in a room NOT facing street. Room was small but comfy; housekeeping was thorough; and advice from reception was accurate and helpful.
Stayed 4 nights in Oct 2025

10/10 Excellent

Alfredo

Stayed 1 night in Oct 2025

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean quiet comfortable
Stayed 4 nights in Sep 2025

2/10 Terrible

Suha

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
need a huge facelift to make it appealing.
Stayed 3 nights in Oct 2025

2/10 Terrible

Laura

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed in a variety of places all over the world but this was the absolute worst. The room was filthy. Dust and dirt on walls and along base board. Black mold in the bathroom. Not certain the linens were clean but we were exhausted so we had no choice to try to find a different place after long international travel. The very worst part was my daughter left her passport. We realized it 20 minutes after we checked out. We immediate called to see if someone could search for it. Initially they said we had to wait for housekeeping to come on duty. We missed our flight. Housekeeping came on duty 2 hours later. We returned to hotel to wait for house keeping. Front desk said “no it’s not there”. We asked if we could search the room ourselves and they refused to allow us. They said another guest had already checked in which we knew wasn’t true because housekeeping had just arrived. Needless to say we got stranded in Madrid for 2 days until the embassy could help us. DO NOT USE THIS HOTEL
Stayed 2 nights in Oct 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice service and clean room
Stayed 2 nights in Oct 2025

8/10 Good

MaryEllin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Located in a prime spot the hotel is very unassuming from the exterior and lobby. Efficient checking and out by staff. Our room was updated, clean and very comfortable. It was a pleasant surprise. King bed was awesome. The location is the key factor- our stay in Madrid was so easy and walkable too!
Stayed 4 nights in Sep 2025

10/10 Excellent

Marisel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

RAMON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff. Very good breakfast. Great value for money.
Stayed 4 nights in Sep 2025

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 2 nights in Aug 2025

10/10 Excellent

Victor, Reno

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Uber driver left us a short distance from the hotel because the street is so narrow. Very cool though. The hotel is beautiful and the room is lovely. We just checked in and we are on the roof with a magnificent view of the cathedral with a glass of wine. Ahhh, this is cool.
Stayed 3 nights in Sep 2025

10/10 Excellent

Myriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 3 nights in Sep 2025