Petit Palace Plaza Mayor

4.0 star property

Choose dates to view prices

Room options

View all photos for Basic Double Room

Basic Double Room | Courtyard view

Basic Double Room

8.0 out of 10
Very good
(13 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, Terrace

Minibar, in-room safe, desk, blackout curtains

Superior Double Room, Terrace

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Quadruple Room, Terrace

Superior Quadruple Room, Terrace | Minibar, in-room safe, desk, blackout curtains

Superior Quadruple Room, Terrace

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Bunk Beds OR 2 Single Beds and 2 Single Bunk Beds

View all photos for Standard Double Room

Minibar, in-room safe, desk, blackout curtains

Standard Double Room

8.8 out of 10
Excellent
(62 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, desk, blackout curtains

Quadruple Room

9.4 out of 10
Exceptional
(10 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed OR 2 Single Beds and 1 Single Bunk Bed

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About this property

Petit Palace Plaza Mayor

A business centre, free use of bicycles and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Petit Palace Plaza Mayor offers 64 air-conditioned accommodations with minibars and a safe. Plasma televisions come with digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Madrid hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include complimentary bicycles.
Our customers tell us they can't get enough of Petit Palace Plaza Mayor's great location. During your stay, you're just a quick walk from Plaza Mayor. You'll find features such as free WiFi in public areas, plus a business centre and breakfast (surcharge). This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes complimentary bicycles
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Plaza Mayor and 5 minutes on foot from Royal Palace of Madrid
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Public spaces have free WiFi and wired Internet. You'll find a business centre on site. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Petit Palace Plaza Mayor.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10:30 AM and at the weekend from 7:30 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (EUR 30 per night); discounts available

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 18 for adults and EUR 18 for children

Things to do

  • Free bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • Lift

More

  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with digital channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 for adults and from EUR 18 for children
  • Nearby parking fee: EUR 30 per night (328 ft away)
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
This property offers central heating or air conditioning, depending on the season.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Palace Mayor
Petit Palace Mayor
Petit Palace Mayor Hotel
Petit Palace Mayor Hotel Plaza
Petit Palace Plaza Mayor Hotel Madrid
Petit Palace Plaza
Petit Palace Plaza Mayor
Petit Plaza
Petit Palace Mayor Madrid
Petit Palace Mayor Plaza Hotel Madrid
Petit Palace Mayor Plaza Hotel
Petit Palace Mayor Plaza Madrid
Petit Palace Plaza Mayor Hotel
Petit Palace Plaza Mayor Madrid
Petit Palace Plaza Mayor Hotel
Petit Palace Plaza Mayor Madrid
Petit Palace Plaza Mayor Hotel Madrid

Petit Palace Plaza Mayor Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 627 out of 1001 reviews
Rating 8 - Good. 274 out of 1001 reviews
Rating 6 - Okay. 66 out of 1001 reviews
Rating 4 - Poor. 17 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jennifer, Johnson City

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the view from the balcony was fantastic. The staff was very friendly. The location was perfect for.
Stayed 6 nights in Nov 2025

8/10 Good

Ming, Middletown

Travelled with partner
Liked: Staff & service
Located just off Plaza Mayor, on Calle Mayor. Very convenient to some sights (Plaza Mayor, Sol, Palace & Opera) and to metro subway which was fast to further sights. It was safe in an extremely busy area. Our room was quiet because we were in a room NOT facing street. Room was small but comfy; housekeeping was thorough; and advice from reception was accurate and helpful.
Stayed 4 nights in Oct 2025

10/10 Excellent

Alfredo

Stayed 1 night in Oct 2025

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean quiet comfortable
Stayed 4 nights in Sep 2025

2/10 Terrible

Suha

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
need a huge facelift to make it appealing.
Stayed 3 nights in Oct 2025

2/10 Terrible

Laura

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed in a variety of places all over the world but this was the absolute worst. The room was filthy. Dust and dirt on walls and along base board. Black mold in the bathroom. Not certain the linens were clean but we were exhausted so we had no choice to try to find a different place after long international travel. The very worst part was my daughter left her passport. We realized it 20 minutes after we checked out. We immediate called to see if someone could search for it. Initially they said we had to wait for housekeeping to come on duty. We missed our flight. Housekeeping came on duty 2 hours later. We returned to hotel to wait for house keeping. Front desk said “no it’s not there”. We asked if we could search the room ourselves and they refused to allow us. They said another guest had already checked in which we knew wasn’t true because housekeeping had just arrived. Needless to say we got stranded in Madrid for 2 days until the embassy could help us. DO NOT USE THIS HOTEL
Stayed 2 nights in Oct 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice service and clean room
Stayed 2 nights in Oct 2025

8/10 Good

MaryEllin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Located in a prime spot the hotel is very unassuming from the exterior and lobby. Efficient checking and out by staff. Our room was updated, clean and very comfortable. It was a pleasant surprise. King bed was awesome. The location is the key factor- our stay in Madrid was so easy and walkable too!
Stayed 4 nights in Sep 2025

10/10 Excellent

Marisel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

RAMON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff. Very good breakfast. Great value for money.
Stayed 4 nights in Sep 2025

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 2 nights in Aug 2025

10/10 Excellent

Victor, Reno

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Uber driver left us a short distance from the hotel because the street is so narrow. Very cool though. The hotel is beautiful and the room is lovely. We just checked in and we are on the roof with a magnificent view of the cathedral with a glass of wine. Ahhh, this is cool.
Stayed 3 nights in Sep 2025

10/10 Excellent

Myriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 3 nights in Sep 2025

10/10 Excellent

Salvador Nkili, MALABO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The AC in the room was too noisy.
Stayed 8 nights in Sep 2025

8/10 Good

Alice, Pooler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good breakfast, noisy old bed, clean large towels, amazing location, great staff. Recommend
Stayed 3 nights in Aug 2025

10/10 Excellent

Oleksii

Stayed 2 nights in Sep 2025

2/10 Terrible

Gennaro

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The room assigned to me was extremely small
Stayed 2 nights in Aug 2025

6/10 Okay

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities
El aire acondicionado del cuarto no funcionaba. Hizo calor toda la noche
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Aug 2025

6/10 Okay

Parvaneh

Travelled with family
It’s okay for couple of days. The good thing was the location: close to city center
Stayed 2 nights in Aug 2025

10/10 Excellent

Armando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always we stay at this hotel went we visit Madrid and the staff is wonderful the breakfast is excellent a good way to start the day
Stayed 2 nights in Jul 2025

10/10 Excellent

Armando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great and the location very convenient Aldo the weather in July was wonderful
Our hotel street
Stayed 2 nights in Jul 2025

8/10 Good

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

6/10 Okay

Eduarda

Liked: Cleanliness, amenities, property conditions & facilities
I didnt like that i wasnt able to get an early check in...when u fly 8 hours and arrive early morning you're tired and hot feom 37 degree weather....and being told to go shop or go eat and come back later was disappointing...no one wants to shop and eat tired and hot and trying to orient yourself in a new city. Location was amazing once i was able to sleep.
Stayed 2 nights in Jul 2025