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Petit Palace Savoy Alfonso XII

4.0 star property
VIP Access

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Photo gallery for Petit Palace Savoy Alfonso XII

A lobby with a marble floor, two armchairs, a small table with a plant, and a large arched window with a view of buildings.
Creator video
A buffet table with various food items and condiments.
A grand lobby with marble stairs, a chandelier, and a large arched window.
A hotel reception area with a modern design, featuring a reception desk, a large mirror, and decorative lighting.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
Calle Alfonso XII, 18, Madrid, Madrid, 28014
  • Place, El Retiro Park
    ‪1 min walk‬
  • Place, National Prado Museum
    ‪3 min walk‬
  • Place, Gran Via
    ‪9 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Double Room

A modern hotel room with a large bed, a flat-screen TV mounted on the wall, a bedside table with a lamp, and a chair.

Standard Double Room

8.8 out of 10
Excellent
(26 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Quadruple Room

A hotel room with a large bed, a desk with a chair, a bunk bed, and a wardrobe.

Quadruple Room

7.6 out of 10
Good
(8 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed OR 2 Single Beds and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Triple Room

A modern hotel room with a large bed, a desk with a lamp, and a chair. There are curtains on the windows, and a wall-mounted TV.

Triple Room

8.0 out of 10
Very good
(4 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Double Room, Park View (Retiro)

A hotel room with a large bed, a desk with a chair, and a view through arched windows.

Double Room, Park View (Retiro)

8.0 out of 10
Very good
(10 reviews)
  • Park view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Basic Double Room

A modern hotel room with a large bed, a desk with a lamp, and a patterned wall.

Basic Double Room

9.0 out of 10
Wonderful
(13 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite

A balcony with large windows overlooking a cityscape.

Junior Suite

9.0 out of 10
Wonderful
(6 reviews)
  • Park view
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed
  • Free Wi-Fi

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About this property

Petit Palace Savoy Alfonso XII

Along with a restaurant, this smoke-free hotel has a bar/lounge and a business centre. WiFi in public areas is free. Other amenities include conference space, concierge services and dry cleaning.
Petit Palace Savoy Alfonso XII offers 87 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with digital channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Petit Palace Savoy Alfonso XII. During your stay, you'll be connected to a railway/underground station and just a quick walk from El Retiro Park. Features include free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at El Retiro
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the breakfast
  • Steps from El Retiro Park and 7 minutes on foot from National Prado Museum
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Petit Palace Savoy Alfonso XII.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 8:00 AM to 11:00 AM.
El Retiro – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 21 for adults and EUR 21 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • El Retiro

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Built in 1852
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 21 for adults and from EUR 21 for children
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
This property offers central heating or air conditioning, depending on the season.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Petit Palace Alfonso Savoy
Petit Palace Alfonso XII
Petit Palace Savoy
Petit Palace Savoy Alfonso
Petit Palace Savoy Alfonso XII
Petit Palace Savoy Alfonso XII Hotel
Petit Palace Savoy Alfonso XII Hotel Madrid
Petit Palace Savoy Alfonso XII Madrid
Petit Savoy Alfonso Xii Madrid
Petit Palace Savoy Alfonso XII Hotel
Petit Palace Savoy Alfonso XII Madrid
Petit Palace Savoy Alfonso XII Hotel Madrid

Petit Palace Savoy Alfonso XII Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 702 out of 1013 reviews
Rating 8 - Good. 203 out of 1013 reviews
Rating 6 - Okay. 68 out of 1013 reviews
Rating 4 - Poor. 20 out of 1013 reviews
Rating 2 - Terrible. 20 out of 1013 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast menu was excellent!!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, location, room & amenities. Best breakfast bar so far. Amazing stay.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Nicola

Liked: Cleanliness, staff & service, amenities
Great location and breakfast. Room a bit old and worn out
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Shaun

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and all the staff we dealt with were incredibly helpful.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, amenities, property conditions & facilities
Staff was wonderful, room was clean, breakfast was great!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff and very comfortable bed.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay Staff was great
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

katiuska

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice pr
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Reece

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great view of the park
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay, great location
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Wagner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Tong

Liked: Cleanliness, amenities, property conditions & facilities
amentities are good and location is perfect.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Nilson

Liked: Cleanliness, staff & service, property conditions & facilities
I loved this hotel—it’s very close to El Retiro Park and within walking distance of all the main attractions in Madrid. It’s also conveniently located near Atocha Station, which makes getting around very easy. The staff was extremely attentive and helpful with all of our requests, and the hotel itself is beautiful. The breakfast was outstanding and the food was delicious. I highly recommend it, and I would definitely stay here again on my next visit to Madrid.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Salim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful. Room was large. No surprises , was just like the pictures online.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, amenities, property conditions & facilities
Hotel correcto
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

ANDRES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel, great location
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Francesco

Liked: Cleanliness, amenities, property conditions & facilities
Great room! Great Place
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ali

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was excellent. Hotel was very centrally located and staff helpful.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel with excellent staff. Cristian and Laurano on the desk were so friendly and helpful with restaurant bookings and recommendations for site seeing.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Laura

Liked: Amenities
Excellent location and friendly staff.
Stayed 1 night in Jul 2025