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Room Mate Macarena, Madrid Gran Vía

3.0 star property

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Photo gallery for Room Mate Macarena, Madrid Gran Vía

Seasonal outdoor pool, open 10:30 AM to 6:30 PM, pool umbrellas
Triple Room | Minibar, in-room safe, desk, laptop workspace
Reception
Daily buffet breakfast (EUR 19.95 per person)
Suite (Gran Via view) | Minibar, in-room safe, desk, laptop workspace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Housekeeping

Explore the area

View in a map
Gran Vía 43, Madrid, 28013
  • Place, Gran Via
    ‪1 min walk‬
  • Place, Plaza de España - Princesa
    ‪3 min walk‬
  • Place, Puerta del Sol
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, laptop workspace

Standard Room

9.0 out of 10
Wonderful
(104 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room (Exterior)

Standard Room (Exterior) | Minibar, in-room safe, desk, laptop workspace

Standard Room (Exterior)

9.4 out of 10
Exceptional
(66 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (View)

Standard Room (View) | Minibar, in-room safe, desk, laptop workspace

Standard Room (View)

9.2 out of 10
Wonderful
(57 reviews)
  • City view
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room Single Use

Standard Double Room Single Use | Minibar, in-room safe, desk, laptop workspace

Standard Double Room Single Use

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 1
  • 2 Single Beds OR 1 King Bed

View all photos for Basic Room

Minibar, in-room safe, desk, laptop workspace

Basic Room

9.2 out of 10
Wonderful
(52 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, laptop workspace

Triple Room

9.4 out of 10
Exceptional
(14 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite (Gran Via view)

Junior Suite (Gran Via view) | Minibar, in-room safe, desk, laptop workspace

Junior Suite (Gran Via view)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Gran Via view)

Suite (Gran Via view) | Minibar, in-room safe, desk, laptop workspace

Suite (Gran Via view)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Exterior
Hotel Emperador
Madrid Centro
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.6 out of 5, Wonderful, 2,066 reviews
The price is €188
includes taxes & fees
19 Apr - 20 Apr
Hotel Emperador

About this property

Room Mate Macarena, Madrid Gran Vía

Along with a poolside bar, this smoke-free hotel has a seasonal outdoor pool and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a front desk safe are on-site.
Room Mate Macarena, Madrid Gran Vía offers 130 air-conditioned accommodations with minibars and a safe. 32-inch flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.

Guests aged under 18 years old are not allowed in the swimming pool.

Our customers tell us that they can't get enough of the helpful staff at Room Mate Macarena, Madrid Gran Vía. During your stay, you'll be connected to a shopping centre and just a quick walk from Gran Via. Features include free WiFi in public areas, plus a poolside bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the pool bar
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a lifeguard on-site, a concierge and tour or ticket assistance
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Steps from Gran Via and 7 minutes on foot from Puerta del Sol
As a guest of Room Mate Macarena, Madrid Gran Vía, you'll find a seasonal outdoor pool, a terrace, and tour/ticket assistance. Public spaces have free WiFi. You can enjoy a drink at the pool bar. Room Mate Macarena, Madrid Gran Vía also features concierge services, a front desk safe, and pool umbrellas.

This 3-star Madrid hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to noon.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: EUR 19.95 for adults and EUR 19.95 for children
  • A poolside bar

Things to do

  • Seasonal outdoor pool

Family friendly

  • Lifeguards on site
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 9 floors
  • Built in 1946
  • Eco-friendly cleaning products used
  • Lifeguards
  • Living plant wall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests must receive written permission from the hotel in advance in order to check-in with their dog. Breed restrictions apply. Guests travelling with a dog must present their pet's current vaccination record and liability certificate at check-in. Dogs must not weigh more than 88 pounds (40 kilogrammes) and must be at least 1 year old. Full details will be provided by the hotel.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19.95 for adults and from EUR 19.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses wind, solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Dogs are not allowed in public areas, including restaurants, bars, terrace, pool areas and meeting rooms. Dogs must be leashed outside of the guestroom. Dogs are not allowed to be unattended in guestrooms, except during breakfast hours.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 10 May and close on 30 September.
  • Pool access available from 10:30 AM to 6:30 PM

Property is also known as

Room Mate Rex
Room Mate Rex Gran Vía
Room Mate Macarena Gran Vía
Room Mate Macarena, Madrid Gran Vía Hotel
Room Mate Macarena, Madrid Gran Vía Madrid
Room Mate Macarena, Madrid Gran Vía Hotel Madrid

Room Mate Macarena, Madrid Gran Vía Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1105 out of 1510 reviews
Rating 8 - Good. 302 out of 1510 reviews
Rating 6 - Okay. 80 out of 1510 reviews
Rating 4 - Poor. 12 out of 1510 reviews
Rating 2 - Terrible. 11 out of 1510 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

abdullah

The room was
Stayed 7 nights in Jan 2026

6/10 Okay

Charlotte

Travelled with family
The pictures a bit deceptive
Stayed 2 nights in Jan 2026

10/10 Excellent

Melissa

Stayed 6 nights in Dec 2025

10/10 Excellent

Felix, Kissimmee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and comfortable. Staff was friendly, and the breakfast was good.
Stayed 5 nights in Dec 2025

10/10 Excellent

Natasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amé todo, desde el location hasta el servicio
Stayed 2 nights in Jan 2026

10/10 Excellent

Neptali

Stayed 1 night in Jan 2026

10/10 Excellent

Graham

Stayed 4 nights in Dec 2025

8/10 Good

Miguel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was amazing and the bedroom area cozy
Stayed 6 nights in Jan 2026

10/10 Excellent

Annet, Homestead

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and great area!!
Stayed 6 nights in Nov 2025

10/10 Excellent

Loretta

Stayed 4 nights in Jan 2026

10/10 Excellent

s michael

Travelled with family
Liked: Cleanliness, staff & service, amenities
Location was excellent.
Stayed 3 nights in Dec 2025

10/10 Excellent

Osniel

Stayed 1 night in Jan 2026

10/10 Excellent

Shoaib

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clunky start to our stay with issues with our first room which had issues with main door and alignment of mini mini fridge and so upgraded to another which later also had issues with heating but problem also resolved on the night. Excellent professional service from Carla and Miguel who sorted out all the issues and were kind to offer us the upgrade and complimentary breakfast. Hotel location is fantastic and rooms are nice and cosy.
Stayed 2 nights in Dec 2025

10/10 Excellent

Danay

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location if you’re looking to be in the center of it all. The rooftop bar is a great place to relax. After a long day of sightseeing. It has great bites as well.. The staff is very helpful and friendly.
Stayed 9 nights in Nov 2025

10/10 Excellent

Maria

Stayed 2 nights in Dec 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excelent location, great breakfast,and a very friendly and attentive staff.
Stayed 6 nights in Dec 2025

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The beds were comfy, service was great all around, staff was nice and I’d definitely stay again! My favorite part was the rooftop view!
Stayed 5 nights in Dec 2025

10/10 Excellent

ANA RUBY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Martin, Düsseldorf

Travelled with family, Travelled with partner
Liked: Amenities
Perfect
Stayed 6 nights in Dec 2025

10/10 Excellent

Akiko

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The staff were very young, kind, and genuinely attentive—overall, a wonderful hotel. We stayed in two different rooms, and it was fun that each one had a different design. The location is perfect, and the price was great too. Highly recommended. If you found this helpful, please give it a like or leave a rating—it really motivates me to keep writing reviews! As a base for sightseeing in Madrid, it was super convenient: easy to get to Sol, the Royal Palace, and the Prado Museum. The view from the 10th-floor terrace is also fantastic. When we did an overnight trip to Granada, I asked if they could hold our luggage since we’d be coming back to check in again. They immediately said it was no problem, so we could travel without dragging a suitcase around—such a big help. And when we returned, they even remembered us and brought our bags out right away. If you’re reading this review, do yourself a favor and stay here. I definitely recommend it.
Stayed 2 nights in Dec 2025

10/10 Excellent

Doug

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location and a nice property. Our room was very nice, but know that there very little separation of the toilet and shower, so if you're traveling with someone else you won't have much privacy.
Stayed 3 nights in Dec 2025

10/10 Excellent

Erik

Stayed 1 night in Dec 2025

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent choice!
Stayed 3 nights in Dec 2025

10/10 Excellent

Kenneth

Stayed 6 nights in Dec 2025

10/10 Excellent

Felix Guillermo

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and location
Stayed 6 nights in Dec 2025