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Room Mate Macarena, Madrid Gran Vía

3.0 star property

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Photo gallery for Room Mate Macarena, Madrid Gran Vía

Rooftop terrace
Porch
Reception
Standard Room (View) | Minibar, in-room safe, desk, laptop workspace
Daily buffet breakfast (EUR 19.95 per person)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Gran Vía 43, Madrid, 28013
  • Place, Gran Via
    ‪1 min walk‬
  • Place, Puerta del Sol
    ‪6 min walk‬
  • Place, Plaza Mayor
    ‪8 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, laptop workspace

Standard Room

9.0 out of 10
Wonderful
(96 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room (Exterior)

Standard Room (Exterior) | Minibar, in-room safe, desk, laptop workspace

Standard Room (Exterior)

9.6 out of 10
Exceptional
(61 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (View)

Standard Room (View) | Minibar, in-room safe, desk, laptop workspace

Standard Room (View)

9.2 out of 10
Wonderful
(47 reviews)
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room Single Use

Standard Double Room Single Use | Minibar, in-room safe, desk, laptop workspace

Standard Double Room Single Use

8.8 out of 10
Excellent
(12 reviews)
  • Sleeps 1
  • 2 Single Beds OR 1 King Bed

View all photos for Basic Room

Minibar, in-room safe, desk, laptop workspace

Basic Room

9.2 out of 10
Wonderful
(45 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, laptop workspace

Triple Room

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite (Gran Via view)

Junior Suite (Gran Via view) | Minibar, in-room safe, desk, laptop workspace

Junior Suite (Gran Via view)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Gran Via view)

Suite (Gran Via view) | Minibar, in-room safe, desk, laptop workspace

Suite (Gran Via view)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Room Mate Macarena, Madrid Gran Vía

Central hotel connected to a shopping centre in Madrid with a seasonal outdoor pool
Along with a poolside bar, this smoke-free hotel has a seasonal outdoor pool and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a front desk safe are on-site.
Room Mate Macarena, Madrid Gran Vía offers 130 air-conditioned accommodations with minibars and a safe. 32-inch flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.

Guests aged under 18 years old are not allowed in the swimming pool.

Our customers tell us that they can't get enough of the helpful staff at Room Mate Macarena, Madrid Gran Vía. During your stay, you'll be connected to a shopping centre and just a quick walk from Gran Via. Features include free WiFi in public areas, plus a poolside bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the pool bar
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a lifeguard on-site, a concierge and tour or ticket assistance
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Steps from Gran Via and 7 minutes on foot from Puerta del Sol
As a guest of Room Mate Macarena, Madrid Gran Vía, you'll find a seasonal outdoor pool, a terrace, and tour/ticket assistance. Public spaces have free WiFi. You can enjoy a drink at the pool bar. Room Mate Macarena, Madrid Gran Vía also features concierge services, a front desk safe, and pool umbrellas. A complete renovation of Room Mate Macarena, Madrid Gran Vía was completed in December 2019.

This 3-star Madrid hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to noon.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: EUR 19.95 for adults and EUR 19.95 for children
  • A poolside bar

Things to do

  • Seasonal outdoor pool

Family friendly

  • Lifeguards on site
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 9 floors
  • Built in 1946
  • Eco-friendly cleaning products used
  • Lifeguards
  • Living plant wall
  • Renovated entire property - December 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests must receive written permission from the hotel in advance in order to check-in with their dog. Breed restrictions apply. Guests travelling with a dog must present their pet's current vaccination record and liability certificate at check-in. Dogs must not weigh more than 88 pounds (40 kilogrammes) and must be at least 1 year old. Full details will be provided by the hotel.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19.95 for adults and from EUR 19.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses wind, solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Dogs are not allowed in public areas, including restaurants, bars, terrace, pool areas and meeting rooms. Dogs must be leashed outside of the guestroom. Dogs are not allowed to be unattended in guestrooms, except during breakfast hours.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 10 May and close on 30 September.
  • Pool access available from 10:30 AM to 6:30 PM

Property is also known as

Room Mate Rex
Room Mate Rex Gran Vía
Room Mate Macarena Gran Vía
Room Mate Macarena, Madrid Gran Vía Hotel
Room Mate Macarena, Madrid Gran Vía Madrid
Room Mate Macarena, Madrid Gran Vía Hotel Madrid

Reviews

Room Mate Macarena, Madrid Gran Vía Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 901 out of 1251 reviews
Rating 8 - Good. 263 out of 1251 reviews
Rating 6 - Okay. 68 out of 1251 reviews
Rating 4 - Poor. 7 out of 1251 reviews
Rating 2 - Terrible. 12 out of 1251 reviews

Reviews

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

GARY

Stayed 2 nights in Jul 2025

10/10 Excellent

Reshad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in the shopping area of Madrid. We spent our last night in Spain there, hotel is excellent and well located.
Stayed 1 night in Jul 2025

6/10 Okay

Alice

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Ivonne

Liked: Cleanliness, staff & service, property conditions & facilities
Desayunos deliciosos.
Stayed 5 nights in Jul 2025

6/10 Okay

Carla

Stayed 10 nights in Jul 2025

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Comfortable beds and pretty hotel. We loved hanging by the pool to cool off and relax. I hope to stay here again.
Stayed 8 nights in Jul 2025

8/10 Good

Oscar, Chicago

Stayed 2 nights in Jul 2025

8/10 Good

Oscar, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The unit was the smallest unit that I have ever seen in my life. Thankfully, I arrived early and the check-in process was fast. The pool was closed the days they felt like closing it :(
Stayed 1 night in Jul 2025

10/10 Excellent

Thomas

Stayed 3 nights in Jul 2025

10/10 Excellent

Ali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms at this hotel are definitely on the smaller side, but they have everything you need for a comfortable stay. What really stood out to me was the breakfast buffet it was absolutely amazing and had a great variety to choose from. The location is another big plus. There’s a small supermarket just a few minutes (or even less) walking from the hotel, which was super convenient. The area itself is fantastic lively, safe, and full of local charm. If you’re looking for a cozy, well-located place to stay with a great breakfast to start your day, this hotel is a solid choice.
Stayed 1 night in Jun 2025

10/10 Excellent

Sakina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great rooftop bar with great drinks.
Stayed 2 nights in Jul 2025

10/10 Excellent

Laura

Stayed 2 nights in Jul 2025

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, nice staff, excellent breakfast, bed and mattress were amazing! No noise from the street even in rooms facing the street.
Stayed 3 nights in Jul 2025

10/10 Excellent

Amanjeet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here in July 2025 with my friend, two of us, two girls, and it was amazing. It's modern. I think it's very good for a three-star. Clean. The pool upstairs looked really small in the pictures, but it was more than adequate. Not many sun loungers upstairs, so you do need to get there quite early if you want a lounger, but people do come and go throughout the day. Breakfast was great. Fresh, tasty. Staff are helpful and kind and always happy to help. Security outside in the reception, again, helpful. Definitely recommend it.
Stayed 5 nights in Jul 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice room but air conditioning was terrible and also the bed was far too soft. Foam mattress
Stayed 4 nights in Jul 2025

8/10 Good

Kerryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was located on Grand Via close to all the major shopping outlets. (Primark, Benneton, Zara etc) So for shoppers a convenient location. There are convenience stores within 2 minutes. You can walk to Plaza Major within 10 minutes, the walk to the Prado and Palace is about 25 minutes, in the heat of July you may prefer to catch a taxi rather than walk. It was easy to obtain a taxi from the front of the hotel with the assistance of the doorman on ground level. He will also provide you access to the lift to go up to level 9 Reception upon your arrival. Security swipe cards for lift required. The room was modern and clean. The beds and pillows were comfortable. The air conditioning worked well. There was tea making facilities, a safe, hairdryer, minibar and fridge. The bathroom had a seperate toilet and shower. There was a curtain to the entrance of the bathroom which provided privacy (if sharing) and blocked out the light if someone else was using the bathroom whilst you are trying to sleep. There was a little bit of noise that came through the doors from the corridor, could be an issue for light sleepers. The pool area during my stay was very busy, there were a few loungers and all were occupied. The pool/terrace area is combined and quite narrow. The music was loud and there was a party vibe. (Rather than chill) The pool itself is small, more like a plunge pool (not suitable for anyone wanting to do laps) and the terrace has a view over Madrid.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sanam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower door should be matt so the person showering has privacy, otherwise everything was perfect
Stayed 5 nights in Jul 2025

8/10 Good

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

10/10 Excellent

Nasja, Bayamon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great views
Stayed 3 nights in Jul 2025

10/10 Excellent

HAGAR

Liked: Cleanliness
Stayed 3 nights in Jul 2025

10/10 Excellent

marlen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

10/10 Excellent

Brett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds, helpful staff, amazing rooftop pool and bar, delicious breakfast… and you’re in the middle of Gran Via!! So close to the metro, cool neighborhoods, restaurants, and tourist attractions. We couldn’t have picked a better hotel than this one. It’s truly amazing. Don’t think twice - book this hotel and explore the magic of Madrid!
Stayed 4 nights in Jul 2025

10/10 Excellent

Troy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to see and access the city. Rooftop pool area was great.
Stayed 1 night in Jul 2025