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Sercotel Madrid Aeropuerto

4.0 star property

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Photo gallery for Sercotel Madrid Aeropuerto

Relax by the pool surrounded by lush greenery and city views.
Cozy living space with a prominent pendant light, comfortable seating area, and large window.
Relax in style with comfortable seating and lush greenery.
Enjoy meals in this stylish dining area with a long table and comfortable seating.
Welcome to Mercotel Madrid Aeropuerto, where a revolving door and potted plants greet you at the entrance.

Popular amenities

  • Bar
  • Pet-friendly
  • Pool

Explore the area

Map
Calle del Galeon, 25, Madrid, Madrid, 28042
  • Plenilunio Shopping Mall
    ‪15 min walk‬
  • IFEMA
    ‪4 min drive‬
  • Real Madrid City
    ‪6 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪3 min drive‬

Room options

View all photos for Superior Room

Superior Room | Memory-foam beds, minibar, in-room safe, blackout curtains

Superior Room

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Familiar)

Memory-foam beds, minibar, in-room safe, blackout curtains

Room (Familiar)

7.4 out of 10
Good
(13 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Classic Room

Classic Room | Memory-foam beds, minibar, in-room safe, blackout curtains

Classic Room

8.6 out of 10
Excellent
(30 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room | Memory-foam beds, minibar, in-room safe, blackout curtains

Classic Twin Room

8.8 out of 10
Excellent
(41 reviews)
  • Sleeps 2
  • 2 Single Beds

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Enjoy dining in a stylish space with modern decor, large windows, and a unique ceiling design.

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  • Pool
  • Free airport shuttle
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, (2152)
The price is €108
for 1 room
includes taxes & fees
8 Aug - 9 Aug
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About this property

Sercotel Madrid Aeropuerto

Pet-friendly hotel connected to the convention centre in Madrid with free airport shuttle
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe and self parking.
Sercotel Madrid Aeropuerto offers 81 air-conditioned accommodations with minibars and a safe. Beds feature memory foam mattresses. A pillow menu is available. Televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
The breakfast at Sercotel Madrid Aeropuerto gets high marks from our customers. During your stay, you'll be connected to the convention centre and within walking distance of El Capricho Park. You'll find features such as free WiFi in public areas and a free round-trip airport shuttle, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of El Capricho Park and Castillo de la Alameda
  • Free airport shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Sercotel Madrid Aeropuerto offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at Sercotel Madrid Aeropuerto. A roundtrip airport shuttle is free at scheduled times. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Sercotel Madrid Aeropuerto has a restaurant on site.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 5:00 AM to 1:00 AM at scheduled times
  • Onsite parking available only on request
  • Secured, covered parking on site (EUR 17 per day)
  • Secured, covered extended parking on site (EUR 17 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 13.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch TV with digital channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 70

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 October to 31 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per day, plus a deposit of EUR 100 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 13.50 per person
  • Covered self-parking fee: EUR 17 per day
  • Covered extended parking fee: EUR 17 per day
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 70 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Pool access available from 9:30 AM to 8:30 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 October to 30 April.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Madrid Petit Palace
Palace Petit Madrid
Petit Madrid
Petit Palace Aeropuerto
Petit Palace Aeropuerto Hotel
Petit Palace Aeropuerto Hotel Madrid
Petit Palace Aeropuerto Madrid
Petit Palace Madrid
Sercotel Madrid Aeropuerto Hotel
Petit Palace Madrid Aeropuerto Hotel
Sercotel Aeropuerto Hotel
Sercotel Aeropuerto
Sercotel Madrid Aeropuerto Hotel
Sercotel Madrid Aeropuerto Madrid
Sercotel Madrid Aeropuerto Hotel Madrid

Sercotel Madrid Aeropuerto Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 607 out of 1016 reviews
Rating 8 - Good. 259 out of 1016 reviews
Rating 6 - Okay. 91 out of 1016 reviews
Rating 4 - Poor. 33 out of 1016 reviews
Rating 2 - Terrible. 26 out of 1016 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Michelle

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
No me gustó el baño y me pidieron una tarjeta de crédito en garantía
Stayed 1 night in Apr 2025

10/10 Excellent

Mansura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, very clean, nice breakfast, complimentary shuttle to airport.
Stayed 1 night in Apr 2025

10/10 Excellent

Hady

Liked: Cleanliness, staff & service, property conditions & facilities
strongly recommend
Stayed 1 night in Apr 2025

8/10 Good

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is nice, clean, staff is friendly, food is good/reasonable. You are VERY limited to other places to eat in the area...while not a bad walk to what's there, there's not much choice
Stayed 2 nights in Apr 2025

10/10 Excellent

Jennifer

Stayed 1 night in Apr 2025

10/10 Excellent

Rosemary, Leland

Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed several times.
Stayed 1 night in Apr 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Friendly staff. Breakfast included was great!
Stayed 1 night in Apr 2025

10/10 Excellent

Fausto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the bathroom and bed. Glad the staff spoke English, great location and ride to the airport was very quick. Thank you.
Stayed 1 night in Mar 2025

6/10 Okay

Ed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel. Nice rooms. Way over priced. I stayed there because of a long layover. I stayed there because of the free shuttle to & from the airport. My flight into Milan was delayed and the shuttle wasn't available because of the late hour. Because of the high rate for the stay, they should have reimbursed me for the taxi ride.
Stayed 1 night in Apr 2025

6/10 Okay

Jussye, orlando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioning did not cool at all. We spent one night only because we needed to catch a flight the next morning.
Stayed 1 night in Apr 2025

6/10 Okay

Toui

Travelled with group
Liked: Amenities
Noisy
Stayed 2 nights in Apr 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Good stop over after a long flight, clean, comfortable and 2 supermarkets within 5 min walk
Stayed 1 night in Apr 2025

8/10 Good

Fritz

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to Airport.

The hotel is clean, has a decent breakfast ( coffee available from 5am) and a quick shuttle ride to the airport.
Stayed 1 night in Apr 2025

6/10 Okay

Freddy

Travelled with group
Disliked: Amenities, property conditions & facilities
No working A/C. Was told it is only turned on in the summer, yet our room was 84 degrees. Slept with the window open, but that allowed light and the outdoor noise in. Hotel description says A/C.
Stayed 1 night in Apr 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service
AC did not work - room was 28 degrees! The explanation I was given was that heating system still on. Heat turned off by front desk.Luckily windows could open ! The room was well appointed - nice linens / towels and robes - nice to have shampoo and soap containers labelled in easy to read size . The buffet breakfast was well done. We found a nice Italian pizza / pasta restaurant close to the hotel ! Staff friendly - good check in and out
Stayed 1 night in Apr 2025

6/10 Okay

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Gaurav

Travelled with family
Liked: Staff & service, amenities
Air conditioning cannot be changed and was fixed at certain temperature. It was too hot in the room.
Stayed 1 night in Apr 2025

8/10 Good

Pablo

Stayed 1 night in Mar 2025

10/10 Excellent

julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was excellent. Super clean an comfortable
Stayed 1 night in Mar 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place next to the airport

This was an unexpected stay in Madrid due to airline error. The Sercotel was close to the airport, offered a shuttle, had a bar, restaurant, AMAZING shower and 4 pillows on a queen sized bed which is almost unheard of in Europe. David, at the front desk was very helpful, ensuring I could check in early, offered suggestions for transportation and food. I would stay here again for sure!
Stayed 1 night in Mar 2025

10/10 Excellent

Natalie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand New hotel, beautiful and comfortable. The staff is amazing! Nice, friendly and helpful. We anjoyed our time there.
Stayed 1 night in Mar 2025

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as fine, except no coffee maker in the room. We had an early morning flight, and paying for breakfast made no sense. We just wanted a cup of coffee.
Stayed 1 night in Mar 2025

6/10 Okay

JAE SANG

Disliked: Staff & service
Stayed 1 night in Mar 2025

8/10 Good

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good breakfast but no coffee on the room

Good stay. Had to walk 500m to a cafe to get a coffee (none in The room or the hotel). Included breakfast was excellent.
Stayed 1 night in Mar 2025