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SmartRental Collection Gran Vía Capital

4.0 star property
VIP Access

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Photo gallery for SmartRental Collection Gran Vía Capital

Outdoor pool
Rooftop terrace
Reception
Apartment, 1 Bedroom (3 people) | Living area | 45-inch flat-screen TV with digital channels, TV
Fridge, microwave, oven, stovetop

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Parking available
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Calle Gran Vía 14, Madrid, 28013
  • Gran Via
    ‪2 min walk‬
  • Puerta del Sol
    ‪6 min walk‬
  • Plaza Mayor
    ‪13 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite Collection

2 bedrooms, in-room safe, individually decorated, individually furnished

Suite Collection

  • 60 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite Collection 1 Bedroom (2 people)

2 bedrooms, in-room safe, individually decorated, individually furnished

Suite Collection 1 Bedroom (2 people)

10.0 out of 10
Exceptional
(2 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Collection)

Terrace/patio

Suite, 2 Bedrooms (Collection)

10.0 out of 10
Exceptional
(2 reviews)
  • 58 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom

2 bedrooms, in-room safe, individually decorated, individually furnished

Apartment, 1 Bedroom

9.6 out of 10
Exceptional
(11 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Apartment, 2 Bedrooms, 2 Bathrooms

2 bedrooms, in-room safe, individually decorated, individually furnished

Apartment, 2 Bedrooms, 2 Bathrooms

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite Smart

Terrace/patio

Suite Smart

8.8 out of 10
Excellent
(3 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms

2 bedrooms, in-room safe, individually decorated, individually furnished

Apartment, 2 Bedrooms

9.8 out of 10
Exceptional
(12 reviews)
  • 58 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Superior Apartment, 1 Bedroom

2 bedrooms, in-room safe, individually decorated, individually furnished

Superior Apartment, 1 Bedroom

9.2 out of 10
Wonderful
(23 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

SmartRental Collection Gran Vía Capital

Hotel with an outdoor pool, steps from Gran Via
This smoke-free hotel features an outdoor pool, a restaurant and self parking. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk and tour/ticket assistance. Housekeeping is available on request.
SmartRental Collection Gran Vía Capital offers 60 air-conditioned accommodations with washers/dryers and espresso makers. This individually decorated and furnished accommodation has separate sitting areas. 45-inch flat-screen televisions come with digital channels. Accommodation at this 4-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower and hairdryers.

This Madrid hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include safes and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on request and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of SmartRental Collection Gran Vía Capital's great location. During your stay, you're just a quick walk from Gran Via. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the clean guestrooms and the central location
  • Steps from Gran Via and 7 minutes on foot from Puerta del Sol
  • Airport shuttle service available for a fee
There's a restaurant on site. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, multilingual staff, and tour/ticket assistance are also featured at SmartRental Collection Gran Vía Capital. Parking is available for a fee.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:30 AM to 11:00 AM.
La Catorce Restaurante & – This restaurant serves breakfast, brunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Onsite parking available only on request
  • Parking on site (EUR 36 per day)
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 20 for adults and EUR 20 for children
  • A restaurant

Restaurants on site

  • La Catorce Restaurante &

Things to do

  • Outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Griddle
  • Hob
  • Kitchen
  • Microwave
  • Mixer
  • Oven
  • Refrigerator
  • Restaurant dining guides
  • Toaster

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laundry detergent
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 20 for children
  • Airport shuttle fee: EUR 70 per person (one-way)
  • Airport shuttle fee per child: EUR 70 (one-way)
  • Self-parking fee: EUR 36 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 7:00 PM

Property is also known as

SmartRental Collection Gran Vía Capital Hotel
SmartRental Collection Gran Vía Capital Madrid
SmartRental Collection Gran Vía Capital Hotel Madrid

SmartRental Collection Gran Vía Capital Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 651 out of 853 reviews
Rating 8 - Good. 142 out of 853 reviews
Rating 6 - Okay. 35 out of 853 reviews
Rating 4 - Poor. 14 out of 853 reviews
Rating 2 - Terrible. 11 out of 853 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Pritam

Stayed 2 nights in Apr 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Jory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High tech amazing location
Stayed 2 nights in Mar 2025

6/10 Okay

Andreas

Business traveller
Liked: Cleanliness
Stayed 3 nights in Apr 2025

10/10 Excellent

Ugan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant location. Amazing staff. They are so nice and friendly and recommend where to go what to see and where to eat. Amazing amazing amazing. 10/10. What a brilliant location. So easy to walk to all the galleries and museums and parks and places of interest. We went to prado museum the park and 50 other places which I recommend to goto while your in Madrid. Specially to see Real Madrid play. What an excellent football stadium experience. The weather was very kind to us while our stay here with my family. And such a nice warm swimming pool on the roof. Must give praise to Anna there. She was so lovely and helpful. A truly great asset to smart rental. She is always smiling.
Stayed 9 nights in Apr 2025

8/10 Good

Davina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location. Wasn’t too keen on the lay out of the apartment. When the sofa bed was pulled out, it was difficult to see the tv. As others have mentioned, you also have to walk through the living area (where someone may be sleeping) to go to the bathroom. The kitchen facilities were excellent (should you choose to use these - we didn’t) washing machine, oven, dish washer, coffee machine and plenty of utensils. The weather didn’t permit us to use the pool area but we did go and take a look. We did notice some of the tiles around the pool looked uneven. That would have been a concern for me having a child. Overall, I liked the property and if the deal was right, I would stay again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Maria, Miami

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELENT
Stayed 5 nights in Mar 2025

10/10 Excellent

Jay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay here! The front desk staff was very friendly and went out of their way to help us, even after we checked out. The room was quiet, clean, and had all the amenities we needed. The location was great. I would definitely stay here again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Linnette

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the location and the staff was super kind. We enjoyed our stay. Nice break
Stayed 8 nights in Mar 2025

10/10 Excellent

Michelle, Herriman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best location to just walk out the door and see the views and shop! The hotel was bougie at a reasonable price. If we go back to Madrid, this will be my only stay!
Stayed 2 nights in Mar 2025

10/10 Excellent

Bahaeddine

Stayed 2 nights in Apr 2025

10/10 Excellent

Ilene

Travelled with group
Stayed 1 night in Mar 2025

10/10 Excellent

Maria, miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, tasty breakfasts, rooms with many amenities, excellent staff.
Stayed 4 nights in Mar 2025

10/10 Excellent

Avtar Singh

Stayed 6 nights in Mar 2025

8/10 Good

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
How clean is was and walkable
Stayed 2 nights in Mar 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was amazing the accommodations did not disappoint. The amenities were exactly as described. The location makes many sites easily walkable. The best part of the stay was the hotel staff they made sure you had an unforgettable stay in Madrid! Especially Ana and Alba!

10/10 Excellent

nely

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful place, clean, modern and ia located in the heart of Madrid. The staff is amazing and I received the best service ever. Marina, Ana and Alba were friendly, knowledgeable and very professional. They also provided advice and were very kind and helpful to me and my family. Best hotel in Madrid
Stayed 4 nights in Mar 2025

10/10 Excellent

Emad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Chavez

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 6 nights in Mar 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and services are great
Stayed 3 nights in Mar 2025

8/10 Good

Gina, Neptune Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Edwin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Lianis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel definitely is a recommendation for everyone, not only for the location and the facilities, the food are stunning, the customer service that every single member of this Hotel offer makes you feel special, welcomed and appreciated. Me and my family had a great time here Very very recomended !
Stayed 2 nights in Mar 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
The room
Stayed 1 night in Mar 2025