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BYPILLOW The Citadel

3.0 star property

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Photo gallery for BYPILLOW The Citadel

Double Room (Interior) | Desk, free cots/infant beds, free WiFi, bed sheets
Triple Room | Desk, free cots/infant beds, free WiFi, bed sheets
Exterior
Standard Double Room, 1 Double Bed | Desk, free cots/infant beds, free WiFi, bed sheets
Triple Room | Desk, free cots/infant beds, free WiFi, bed sheets

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Calle Espejo 2, piso 2, Madrid, Madrid, 28013
  • Place, Plaza Mayor
    ‪3 min walk‬
  • Place, Gran Via
    ‪6 min walk‬
  • Place, Puerta del Sol
    ‪8 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Desk, free cots/infant beds, free WiFi, bed sheets

Standard Double Room, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Desk, free cots/infant beds, free WiFi, bed sheets

Superior Double Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Desk, free cots/infant beds, free WiFi, bed sheets

Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 12 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room (Interior)

Double Room (Interior) | Desk, free cots/infant beds, free WiFi, bed sheets

Double Room (Interior)

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Desk, free cots/infant beds, free WiFi, bed sheets

Triple Room

9.0 out of 10
Wonderful
(4 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

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About this property

BYPILLOW The Citadel

Hostal in Madrid, a short walk to Plaza Mayor
Tour/ticket assistance and free Wi-Fi in public areas are available at this hostal.
BYPILLOW The Citadel offers 10 air-conditioned accommodations, with a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower. This Madrid hostal provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at BYPILLOW The Citadel. During your stay, you're just a quick walk from Plaza Mayor. Features include free WiFi in public areas and a round-trip airport shuttle (surcharge).
  • Free WiFi
  • Services include tour or ticket assistance
  • Just a 4-minute walk from Plaza Mayor and 4 minutes on foot from Royal Palace of Madrid
  • Airport shuttle service available for a fee
BYPILLOW The Citadel offers its guests tour/ticket assistance and a lift. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Family friendly

  • In-room cot

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 1 floor

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 10

Special check-in instructions

The front desk is open daily from 2:00 PM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Renovations and closures

This property is closed from 15 June 2025 to 15 September 2025 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: EUR 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 2:00 PM - 10:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Citadel Pillow Hostel Madrid
Citadel Pillow Hostel
Citadel Pillow Madrid
Citadel Pillow
Citadel Pillow Hostal Madrid
Citadel Pillow Hostal
The Citadel by Pillow
BYPILLOW The Citadel Hostal
BYPILLOW The Citadel Madrid
BYPILLOW The Citadel Hostal Madrid