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UMusic Hotel Madrid

5.0 star property
VIP Access

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Photo gallery for UMusic Hotel Madrid

Terrace/patio
Daily continental breakfast for a fee
Deluxe Guestroom | 1 bedroom, premium bedding, down duvets, minibar
Seasonal outdoor pool, open noon to 8:00 PM, pool umbrellas
Separate bathtub and shower, rainfall showerhead, hair dryer, bathrobes

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

View in a map
Calle de la Paz 11, Madrid, 28012
  • Place, Puerta del Sol
    ‪2 min walk‬
  • Place, Plaza Mayor
    ‪5 min walk‬
  • Place, Gran Via
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, Courtyard View

Deluxe Room, Courtyard View | 1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, Courtyard View

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Basic Single Room, 1 Bedroom

Basic Single Room, 1 Bedroom | 1 bedroom, premium bedding, down duvets, minibar

Basic Single Room, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Ultimate Room

1 bedroom, premium bedding, down duvets, minibar

Ultimate Room

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Courtyard View

Premium Room, Courtyard View | 1 bedroom, premium bedding, down duvets, minibar

Premium Room, Courtyard View

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Ultimate Terrace Room

Ultimate Terrace Room | 1 bedroom, premium bedding, down duvets, minibar

Ultimate Terrace Room

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Artist's Suite

Artist's Suite | 1 bedroom, premium bedding, down duvets, minibar

Artist's Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Guestroom

Deluxe Guestroom | 1 bedroom, premium bedding, down duvets, minibar

Deluxe Guestroom

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Guestroom

Premium Guestroom | 1 bedroom, premium bedding, down duvets, minibar

Premium Guestroom

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

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About this property

UMusic Hotel Madrid

Luxury hotel with bars/lounges and 24-hour fitness centre
A restaurant, 2 bars/lounges and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a poolside bar, a rooftop terrace and a coffee shop/cafe are on-site.
UMusic Hotel Madrid offers 130 accommodations with minibars and laptop-compatible safes. Beds feature down duvets and premium bedding. A pillow menu is available. 32-inch Smart televisions come with cable channels, first-run films and Netflix. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision. Guests aged under 18 years old are not allowed in the swimming pool.

UMusic Hotel Madrid's great location gets high marks from our customers. During your stay, you're just a quick walk from Puerta del Sol. Free WiFi in public areas, 2 bars and a restaurant are available.
  • Free WiFi
  • Enjoy a bite to eat at UMusic Piano Bar, a fine-dining restaurant that serves local cuisine
  • Continental breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Teatro Albéniz and Puerta del Sol
UMusic Hotel Madrid offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this hotel measures 323 square feet (30 square metres) and includes conference space. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the luxury UMusic Hotel Madrid. A complete renovation of UMusic Hotel Madrid was completed in November 2022.

This 5-star Madrid hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 11:00 AM.
UMusic Piano Bar – This fine-dining restaurant specialises in local cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Rooftop Nota Alta – This rooftop bar overlooks the pool and specialises in Fusion cuisine. Guests can enjoy al fresco dining (weather permitting). Open selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: EUR 33 to 33 for adults and EUR 33 to 33 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Rooftop Nota Alta
  • UMusic Piano Bar

Things to do

  • 24-hour gym
  • Concerts/live shows
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • 323 square feet of conference space

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Pool access ramp on site
  • Pool hoist on site
  • Smooth flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Communal living room
  • Lifeguards
  • Reception hall
  • Renovated entire property - November 2022
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • First-run films
  • Netflix
  • Streaming services

Food and drink

  • Chef service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 15 October to 14 April:
  • Swimming pool
The following facilities are closed on Monday and Tuesday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 33 to 33 for adults and EUR 33 to 33 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 15 April and close on 05 October.
  • Pool access available from noon to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

UMusic Hotel Madrid Hotel
UMusic Hotel Madrid Madrid
UMusic Hotel Madrid Adults Only
UMusic Hotel Madrid Hotel Madrid

UMusic Hotel Madrid Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 566 out of 751 reviews
Rating 8 - Good. 130 out of 751 reviews
Rating 6 - Okay. 38 out of 751 reviews
Rating 4 - Poor. 8 out of 751 reviews
Rating 2 - Terrible. 9 out of 751 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Juha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly atmosphere.
Stayed 4 nights in Sep 2025

10/10 Excellent

Harry

Stayed 2 nights in Aug 2025

10/10 Excellent

Gregory

Stayed 4 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel but poor street access

Everything was great. My only complaint is that there is no place in front for cars to drop you off or pick you up. You have to walk about 4 blocks. The hotel staff are not aware of this but it happened to us twice.
Stayed 2 nights in Jul 2025

10/10 Excellent

lynsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Perfect location, facilities and service
Stayed 3 nights in Jul 2025

10/10 Excellent

Eran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the center of Madrid. Friendly staff and the rooms are stunning! The pool area is perfect to chill out at, so would definitely love to stay again.
Stayed 1 night in Jul 2025

8/10 Good

Rachel

Stayed 3 nights in Jul 2025

10/10 Excellent

Nicholas

Stayed 4 nights in Jul 2025

10/10 Excellent

Leonardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel after our arrival to Madrid and the main reason was the review I read here. I noticed a consensus with how great services is at this hotel. Those reviews were right. The service staff at this hotel is spectacular. The security folks, receptionists, pool lifeguard, rooftop bartenders. Awesome! I also read that reviews stating that they should play music at the rooftop and I agree with that as well. I will return to this hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jesse

Stayed 2 nights in Jul 2025

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel , muy buen servicio extraordinaria ubicacion
Stayed 2 nights in Jul 2025

10/10 Excellent

Jose

Stayed 6 nights in Jun 2025

10/10 Excellent

Rinku

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

We booked two rooms for 4 people and they were great. Very clean with good adequate wardrobe space. The staff would come by regularly to clean and replace water( access to free drinking water is a plus in Europe!) The roof top bar service was great - we walked in once just before closing and the bar tender made us quick drinks and allowed us to enjoy the views for an extra 15 mins after closing. Conveniently located in central Madrid to lots of attractions - Royal Palace, Prado Museum, Mercado de San Miguel were all a 10 to 20 mins walk. The Sol Metro Station is just down the street from the rear entrance you prefer that. We didn’t eat at the onsite restaurant, but they have it and room service if needed. Overall a great experience. We would stay here again if we visited Madrid again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay!

Loved the hotel, location, rooftop patio and pool. Excellent location and very central, staff were friendly and rooms were nice. Only recommendation we have is to have music on the rooftop and at the pool. Would have made this hotel perfect. Besides that we loved everything and the hotel was very unique. Rooms were nice and modern and comfortable bedsn
Stayed 4 nights in Jul 2025

8/10 Good

Matthew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location - awkward room design

UMusic Hotel is in an excellent location with amazing service. However, the room design offered very little privacy between the bedroom and bathroom. Only a two-way mirror divides the two spaces, with frosted glass shower and toilet partitions. It's an ok space for a couple but would not be appropriate for others traveling together who want some modesty.
Stayed 2 nights in Jul 2025

10/10 Excellent

Porsche

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Above & Beyond

By far the best hotel experience I’ve ever had! The hotel went above and beyond to make our stay comfortable exceeding our expectations. I highly recommend!!
Stayed 2 nights in Jul 2025

8/10 Good

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

4/10 Poor

Lee

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Location is especially great for tourists. The staff are super friendly and helpful. The hotel and amenities are lovely and the hotel design is great except for one place - the actual room. The hotel room has been designed to look good but is far from practical for travellers if there is more than one person in the room or if you have a large suitcase. There is not a separate bathroom (to use at night, the room lights also turn on, there is a large tub at the entrance so not at all private, there is a vanity with a tap that is too high and splashes water everywhere and little vanity space for guests. The shower has great water pressure but it’s small and hard to have conditioner stay on your hair, or try to shave in there. There are limited spaces to put things and the “mini bar” takes up half the desk space.
Stayed 4 nights in Jun 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location if staying for more than one day. Staff is very friendly and helpful. Hotel has everything you need.
Stayed 1 night in Jun 2025

8/10 Good

Zanna

Liked: Cleanliness
Stayed 3 nights in Jun 2025

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend UMusic Madrid!

All the personnel at UMusic Madrid were friendly, helpful, and knowledgeable. The bed was comfortable and the shower/tub area was awesome! The hotel venue was having a ballet one night where everyone was dressed so fancy. We enjoyed a lovely sunset from the rooftop bar that had an excellent liquor selection. Highly recommend UMusic Madrid!
Stayed 2 nights in Jun 2025

10/10 Excellent

Callum

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was an absolute gem of a hotel. The service at the front desk was exemplary. They provided so many great instructions and recommendations I never needed to worry about planning. The grounds were stunning, and the amenities were top tier. This hotel felt like a luxury hotel at a good price and was in a perfect area to walk everywhere.
Stayed 3 nights in Jun 2025

10/10 Excellent

Charles

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Maria, miami

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved all about it. The art and the staff.
Stayed 1 night in Jun 2025