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Hotel Puma

2.5 star property

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Photo gallery for Hotel Puma

Reception
32-inch LCD TV with digital channels
Exterior
32-inch LCD TV with digital channels
Standard Quadruple Room | Desk, soundproofing, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
776 Rua Cruz das Guardeiras, Maia, 4470-593
  • Place, Norte Shopping
    ‪10 min drive‬
  • Place, Port of Leixões Cruise Terminal
    ‪13 min drive‬
  • Place, Porto Historic Center
    ‪17 min drive‬
  • Airport, Porto (OPO-Dr. Francisco de Sa Carneiro)
    ‪4 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Desk, soundproofing, free WiFi

Standard Double Room

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, soundproofing, free WiFi

Standard Twin Room

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room | Desk, soundproofing, free WiFi

Standard Quadruple Room

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room

Desk, soundproofing, free WiFi

Standard Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About this property

Hotel Puma

Hotel in Maia with free breakfast and 24-hour front desk
A 24-hour front desk, free breakfast and free Wi-Fi in public areas are available at this hotel.
Hotel Puma offers 27 air-conditioned accommodations with a hairdryer and free toiletries. 32-inch LCD televisions come with digital channels.

Bathrooms include baths or showers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is provided on a daily basis.

During your stay at Hotel Puma, you'll be close to Quinta de Santa Cruz Winery. Free breakfast and free WiFi in public areas are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Services include luggage storage
  • 10 minutes by car from Norte Shopping and 12 minutes from Port of Leixões Cruise Terminal
Free breakfast is available daily. WiFi is free in public spaces.

Smoking is allowed in designated areas at this Maia hotel.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking options include a carport

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • 32-inch LCD TV with digital channels

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 5 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: EUR 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Front desk staff will greet guests on arrival at the property.
Property Registration Number 9184
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

hotel puma Maia
hotel puma Hotel
hotel puma Hotel Maia

Reviews

Hotel Puma Reviews

8.2

Very good

8.6/10

Cleanliness

9.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 54 out of 111 reviews
Rating 8 - Good. 29 out of 111 reviews
Rating 6 - Okay. 15 out of 111 reviews
Rating 4 - Poor. 8 out of 111 reviews
Rating 2 - Terrible. 5 out of 111 reviews

Reviews

8/10 Good

Nathan J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience. Friendly staff. Short stay but enjoyable nonetheless.
Stayed 1 night in Aug 2025

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Sandra

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Stephane

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Photos do not let us suppose that the hotel was outdated. We checked in but decide to change hotel because my family did not want to stay. Not refundable so its a waste of money. Very busy street. I counted 5 rat traps around the building-not normal. Construction site around the hotel. Not what we expected.
Stayed 1 night in Jun 2025

10/10 Excellent

Safra

Stayed 1 night in Jun 2025

10/10 Excellent

Jhommpy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful place near the airport. Daniel made us feel welcome and we truly appreciated it after a long flight.
Stayed 2 nights in Jun 2025

6/10 Okay

Elda

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The proximity to the airport is good. The property needs upgrading. The staff is very helpful.
Stayed 1 night in May 2025

10/10 Excellent

Carla

Stayed 1 night in Jun 2025

2/10 Terrible

R

Stayed 3 nights in May 2025

8/10 Good

Sameer

Travelled with family
Stayed 1 night in May 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Early

A wee overnight stay before an early flight home !
Stayed 1 night in May 2025

8/10 Good

Alberto

Stayed 2 nights in Apr 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Mar 2025

6/10 Okay

Maria

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hotel needs TLC. It's a 70's hotel. Very noisy street and you can hear everyone in the hotel. Otherwise, it's ok for the money
Stayed 1 night in Apr 2025

10/10 Excellent

Fred Fabian

Stayed 1 night in Mar 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All nice. Very narrow elevator. Lol
Stayed 1 night in Feb 2025

2/10 Terrible

Michelle

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The room 101 leaked through all the windows when it rained. There where huge puddles everywhere. The property was in a very word location. The night time guy was sus and it felt unsafe. It was just a very weird experience staying there. Did not feel safe. * breakfast staff was nice.

10/10 Excellent

Wellington, Las Vegas

It was good
Stayed 2 nights in Oct 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was convenient for us as it was near the airport in porto. The room was pretty spacious and clean. The hotel staff were very helpful and friendly.
Stayed 1 night in Oct 2024

10/10 Excellent

Maria carizma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jada

Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice ! Just the area was far from things. But that didn’t matter.
Stayed 1 night in Sep 2024

4/10 Poor

joe

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very outdated
Stayed 1 night in Sep 2024

10/10 Excellent

Benilda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Seth

Liked: Cleanliness, staff & service, property conditions & facilities
It felt a little off the beaten path when trying to navigate. The building next door has been torn down and there was quite a bit of road noise from my room on the 1st floor. The staff was incredibly helpful and spoke very decent English which I wasn’t expecting. Breakfast was delicious even if simple. People made this average place better than average.
Stayed 2 nights in Sep 2024