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Claro Makassar

4.0 star property

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Photo gallery for Claro Makassar

Treatment room
Lobby
Interior entrance
Restaurant
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Jl. A. P. Pettarani No. 3, Makassar, South Sulawesi, 90222
  • Place, Mall Panakkukang
    ‪6 min drive‬
  • Place, Mall Ratu Indah
    ‪9 min drive‬
  • Place, Paotere Harbor
    ‪9 min drive‬
  • Airport, Makassar (UPG-Sultan Hasanuddin Intl.)
    ‪49 min drive‬

Room options

View all photos for Deluxe Twin

Minibar, in-room safe, desk, free WiFi

Deluxe Twin

  • City view
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View | Minibar, in-room safe, desk, free WiFi

Deluxe Room, 1 King Bed, Pool View

  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, free WiFi

Junior Suite

  • City view
  • 41 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe King

Deluxe King | Minibar, in-room safe, desk, free WiFi

Deluxe King

  • City view
  • 24 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, free WiFi

Superior Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for President Suite

President Suite | Minibar, in-room safe, desk, free WiFi

President Suite

  • City view
  • 314 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Similar properties

Lounge
Arthama Hotels Losari Makassar
Makassar
  • Pool
  • Spa
  • Kids’ pool
  • Parking included
4.4 out of 5, Excellent, 3 reviews
The price is €25
includes taxes & fees
9 Jun - 10 Jun
Arthama Hotels Losari Makassar

About this property

Claro Makassar

3 restaurants, an outdoor pool and a nightclub are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
Claro Makassar offers 585 air-conditioned accommodations with minibars and a safe. LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Makassar hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Claro Makassar, you'll be close to Mall Panakkukang. Features include free WiFi in public areas and free self-parking, plus 3 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy Chinese cuisine while dining at Sunachi
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and bicycles to rent
  • Just a 3-minute drive from Mall Panakkukang and a few minutes from Mall Ratu Indah
  • Airport shuttle service available for a fee
As a guest of Claro Makassar, you'll find an outdoor pool, a hot tub, a sauna, and a fitness centre. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and 19 meeting rooms are available. A nightclub, spa services, and tour/ticket assistance are also featured at the business-friendly Claro Makassar. Free self parking is available.

This 4-star Makassar hotel is smoke free.

Sunachi – This restaurant specialises in Chinese cuisine.
KOI – This restaurant specialises in Japanese cuisine.
Legend – This restaurant specialises in Indonesian cuisine.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Carita Lounge
  • KOI
  • Legend
  • Sunachi

Things to do

  • Bicycle rentals
  • Gym
  • Hot tub
  • Nightclub
  • Outdoor pool
  • Sauna

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 19 meeting rooms
  • Business centre
  • Conference centre

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Grand Clarion
Grand Clarion Convention
Grand Clarion Convention Makassar
Grand Clarion Hotel & Convention
Grand Clarion Hotel & Convention Makassar
Claro Makassar Hotel
Clarion Hotel And Convention Makassar
Claro Makassar Hotel
Claro Makassar Makassar
Claro Makassar Hotel Makassar

Claro Makassar Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 17 out of 54 reviews
Rating 8 - Good. 21 out of 54 reviews
Rating 6 - Okay. 9 out of 54 reviews
Rating 4 - Poor. 6 out of 54 reviews
Rating 2 - Terrible. 1 out of 54 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

happy with everything

clean room and great customer service. will definitely stay here again.
Stayed 1 night in Mar 2021
Verified

10/10 Excellent

Desti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bersih dan Nyaman
Stayed 1 night in Mar 2020
Verified

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Large clean room.

The room was large and clean. The Friday night BBQ buffet had a great variety of good food. It would have been even more delicious had the food all been hot.
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

朝食が充実している大変お得なホテル

ビジネスで4泊しました。マカッサルで最も収容能力が大きく、団体客も多く、朝食はその団体客との時間をずれせば快適です。朝食のメニューは豊富でインドネシア料理に洋食など、日本食はありませんが、大満足です。ホテル内には中華風、和食風、もちろんインドネシア料理にバーベキューレストランもあり、選択肢が豊富です。また、24時間ではありませんが朝6時から夜10時まで使えるジムやプールがあるフィットネスセンターは、大変便利です。ただし、無線ネットワークに関してはロビー階では問題ありませんが、客室内では繋がりにくい時もありました。いずれにしてもこの価格で上記のようなサービスは大変お得です。次回もぜひ利用したいと思います。
Stayed 4 nights in Aug 2019
Verified

8/10 Good

Guntur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel dengan kualitas melebihi harganya

Sudah beberapa kali menginap disini sejak namanya masih Clarion. Lokasi strategis, fasilitas lengkap seperti sepeda, atm, dll, sarapan lezat dengan berbagai menu pilihan.
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Amrita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Grand

My husband and I stayed here for 2 nights flying in from Bali. For a friends wedding. they had their wedding reception in one of the convention rooms and it was amazing! We enjoyed our experience in Makasaar and the friendly locals.
Stayed 2 nights in Aug 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfort, i can finish my jobs savely . My kids also enjoy this hotel facilities. Thanks
Stayed 2 nights in Jul 2018
Verified

4/10 Poor

ebbie

Liked: Staff & service
Disliked: Room comfort

It’s for local people but not a standard for trsm

I booked this hotel for my mom & dad, they had a family wedding held in there. I booked for grand clarion which is a new building of hotel but instead they gave an old room, no carpet & a very small twin bed. The bathroom locked from outside instead from in side for normal bathroom. I’m not surprised when my dad told me, we had an experience when me & my husband stay in there, so not a standard for westerner.
Stayed 1 night in Feb 2018
Verified

8/10 Good

Verified traveller

Liked: Staff & service

Good loication

Generally all round v satisfactory service ! Good spread of Breakfast n service namely Ilham AT LOBBY Service Mgr Genta n front desk Railla v helpful in enquiries
Stayed 3 nights in Nov 2017
Verified

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

Big hotel, but the service wasnt really good..

Mini bar is empty... towel so small and thin.. Concierge dont know anything..
Stayed 1 night in Jul 2017
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Nice Hotel and Pool with a few improvements

On the advertised room facilities there was supposed to be a bathtub but we got to the room and there wasn't. I went back down to ask if I could please get a room with a bathtub and they said their were no rooms at the same price with a bathtub and that it would be extra charge to upgrade rooms. I pleaded my case a few times and waited about 15 min by the time they went back and forth to the manager to see if they would upgrade for me. They finally did but it wasn't a pleasant experience. The wifi didn't work. In addition they did not inform us at check in that we should get parking vouchers for free parking. The breakfast could use a pick me up. Otherwise nice hotel and pool!
Stayed 1 night in May 2017
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service

Unprofessional staff

the concierge is out of staff the morning breakfast is too crowded
Verified

8/10 Good

pyon

Liked: Cleanliness, staff & service, room comfort

お部屋

10階の部屋だったが、窓際はclubの爆音が部屋まで来て、朝3時まで寝れず、部屋を移動。 朝食は充実しており、街の中心部でアクセスも良い
Verified

8/10 Good

YULIUS RICKY

Liked: Cleanliness, property conditions & facilities, room comfort

Perfect Place in the middle of city

bagus, bersih, luas, fasilitas lengkap
Verified

8/10 Good

YULIUS RICKY

Liked: Property conditions & facilities, room comfort

strategis

lokasi cukup bagus, kamar luas, sayang check in lambat
Verified

4/10 Poor

Andrie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

GCH

Receptionist work very slow
Verified

4/10 Poor

ABrough

Disliked: Cleanliness, property conditions & facilities, room comfort

Location is okay but very crowded on weeding

It took me 20 minutes for check in, i had to wait to lobby and confirm again to a receptionist which make me very tired. The facilities is old fashion which some of them need to paint again, marks on table. As soon as walk out from lift , the air was very hot, it seemed the air conditioner didnt work.
Verified

8/10 Good

Andrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel

Hotel is good, but towel is a bit old.
Verified

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel out of the way a bit but well worth it.

The only 2 niggles i had , not enough seating in lobby and not enough info about what's on in the evening.
Verified

8/10 Good

sung hoon

Liked: Cleanliness, staff & service

good place

good time and good place . but a lot of people in hotel.
Verified

6/10 Okay

Jae Bum

Value for money

Value for money. 요금 대비 나쁘지 않은 선택입니다. 다만 제가 묶었을때 나이트클럽이 늦게 까지해서 소음이 조금 거슬렸습니다.
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Poorly maintained hotel.

Pros: Friendly check-in. Pretty staff. Nice bellboys/concierge. Unfortunately got the old wing of the hotel despite paying a price premium for Deluxe Pavilion. Almost no signage to pool and better side of hotel. Taxis are confusing to order. Not regular taxis but unmarked vans with arbitrary pricing. Our hotel taxi van driver got lost en route to well known hotel. Every single room in this hotel has stained/damage carpets. What's with this? Bed was hard and pillows were hard. Would stay at Sheraton Four Points or Aston next time.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

申し分なし。

部屋の快適度は非常に良い。街中であるが，ホテルの周りにはあまり店がなく，コンビニが１件ある程度と思われる。
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

love the pool!

we love this hotel especially the pool and the breakfast. some rooms are a bit musty with carpet, but overall comfortable.
Verified

4/10 Poor

hendrik

Liked: Cleanliness
Disliked: Staff & service, room comfort

tidak respek

Cek in lama,staf kurang prfesuonal hotel berisik. Susah tidur