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Bisila Palace

3.5 star property

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Photo gallery for Bisila Palace

Food court
Standard Double Room | In-room safe, desk, soundproofing, iron/ironing board
Exterior
Reception
Garden

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free airport shuttle
  • Spa
  • Bar
  • Breakfast included
  • Room service

Explore the area

View in a map
Carretera del Aeropuerto, Malabo, Bioko Norte
  • Place, Universidad Nacional de Guinea Ecuatorial
    ‪6 min drive‬
  • Place, Malabo City Hall
    ‪6 min drive‬
  • Place, Estadio Internacional
    ‪6 min drive‬
  • Airport, Malabo (SSG-Malabo Intl.)
    ‪16 min walk‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Twin Room

  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

Junior Suite

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Standard Suite

  • 43 sq m
  • Sleeps 3
  • 1 Double Bed

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4.2 out of 5, Very good, 27 reviews
The price is €175
includes taxes & fees
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About this property

Bisila Palace

Hotel in Malabo with free breakfast and free valet parking
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking and free airport pick-up. Other amenities include a poolside bar, a 24-hour business centre and spa services. Change of towels is available on request
Bisila Palace offers 200 air-conditioned accommodations with a safe and complimentary bottles of water. Satellite televisions are provided. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This Malabo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the on-site spa services.
During your stay at Bisila Palace, you'll be close to Universidad Nacional de Guinea Ecuatorial. Free breakfast, free WiFi in public areas and free valet parking are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free valet parking and self-parking
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • 6 minutes by car from Malabo City Hall and 7 minutes from Universidad Nacional de Guinea Ecuatorial
  • Free airport pick-up shuttle service
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A 24-hour business centre and 7 meeting rooms are available. Event space at this hotel measures 1076 square feet (100 square metres) and includes conference space. An outdoor pool, spa services, and a garden are also featured at the business-friendly Bisila Palace. A free shuttle from the airport to the hotel is free (available 24 hours). Self parking and valet parking are free.

Smoking is allowed in designated areas at this 3.5-star Malabo hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:00 AM.
Bisila Palace has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free airport pick-up shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,076 square feet of conference space
  • 24-hour business centre
  • 7 meeting rooms

Outdoors

  • Garden
  • In a national park
  • Pool loungers

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Lift
  • Pool access ramp on site
  • Sign language-capable staff
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Bisila Palace

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Bisila Palace offers transfers from the airport. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Bisila Palace Hotel
Bisila Palace Malabo
Bisila Palace Hotel Malabo

Bisila Palace Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 5 out of 10 reviews
Rating 8 - Good. 3 out of 10 reviews
Rating 6 - Okay. 1 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 1 out of 10 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

9.0/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Anthony

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Staff was get friendly, food and service was top notch. Towels bed linens and furniture was not new.
Stayed 1 night in Aug 2025

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incompetent, lazy service personified by manager

Such a tiring experience of lazy incompetent service. We extended our stay in Malabo to 5 days and were going to stay the full time in Bisila but ended up checking out early because of the lack of quality, the laziness and rude behaviour of the staff, championed by Trinidad. Her disregard for clients and lack of responsiveness compared with her vigor and energy invested in providing excuses and blaming the customer for everything that was wrong was a wonder to behold. Some structural nuisances also … air conditioning mediocre, toiletries scant and scarce, keys never work more than once, beds cushionless, damp pervading everywhere, for the price it’s poor and dated. The only saving grace is the kitchen staff who are cheery and willing to satisfy customers despite some mediocre buffet fare.
Stayed 1 night in Aug 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to Stay

Hotel is a bright spot. Friendly service, good airport shuttle to and from, excellent breakfast buffet. Dinner buffet was outstanding with chef who caters to your requests.
Stayed 3 nights in Apr 2025

6/10 Okay

rami reddy

Liked: Property conditions & facilities
Property is located close to airport with beautiful gardens and rooms are good, reception staff Luximila is horrible, she keep on changing card machine, which one is working she doesn’t know, she is rude, in bar Michael is horrible and always he is in YouTube and what’s app and on phone, not prifessional
Stayed 2 nights in Mar 2025

10/10 Excellent

Sara

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

Javier

Stayed 13 nights in Dec 2024

10/10 Excellent

Fernanda

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort

Piscina de 25m perfeita para natação

Pra mim, a piscina de 25m é o que há de melhor! Posso manter minha rotina de exercício enquanto estou em viagem. Café da manhã ótimo, funcionários muito prestativos e amáveis. Usei o serviço de pick up do aeroporto e tbm foi ótimo. Ampla variedade de cafés e chás disponíveis no quarto. Única coisa a reclamar é o travesseiro que tinha cheiro de mofo. De resto, tudo perfeito.
Stayed 2 nights in Jan 2025