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Heeren Straits Hotel

3.0 star property

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Photo gallery for Heeren Straits Hotel

Silk Suite | Premium bedding, in-room safe, laptop workspace, rollaway beds
Villa 8M (100m from hotel) | Living area | Flat-screen TV
Interior
Vista Room | Balcony
Junior Room (No Window) | Premium bedding, in-room safe, laptop workspace, rollaway beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
155 Jalan Tun Tan Cheng Lock, Malacca City, 75200
  • Place, Jonker Street Night Market
    ‪2 min walk‬
  • Place, Baba Nyonya Heritage Museum
    ‪5 min walk‬
  • Place, Malacca River
    ‪7 min walk‬
  • Airport, Malacca Intl. Airport (MKZ)
    ‪12 min drive‬

Room options

View all photos for Room

Premium bedding, in-room safe, laptop workspace, rollaway beds

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

Premium bedding, in-room safe, laptop workspace, rollaway beds

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Junior Room with No Window

Premium bedding, in-room safe, laptop workspace, rollaway beds

Junior Room with No Window

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room | View from room

Deluxe Room

  • City view
  • 21 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Deluxe Room

Grand Deluxe Room | Premium bedding, in-room safe, laptop workspace, rollaway beds

Grand Deluxe Room

  • Garden view
  • 42 sq m
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Silk Suite

Silk Suite | View from room

Silk Suite

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Super Deluxe Room

Super Deluxe Room | Premium bedding, in-room safe, laptop workspace, rollaway beds

Super Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 38 sq m
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Superior Room

Superior Room | View from room

Superior Room

  • Garden view
  • 21 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Vista Room

Vista Room | Premium bedding, in-room safe, laptop workspace, rollaway beds

Vista Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 56 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Room (No Window)

Junior Room (No Window) | Premium bedding, in-room safe, laptop workspace, rollaway beds

Junior Room (No Window)

  • 18 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Villa 8M (100m from hotel)

Villa 8M (100m from hotel) | Premium bedding, in-room safe, laptop workspace, rollaway beds

Villa 8M (100m from hotel)

  • City view
  • Sleeps 8
  • 3 King Beds and 1 Single Bunk Bed
  • Free Wi-Fi

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About this property

Heeren Straits Hotel

This smoke-free hotel features a restaurant, a fitness centre and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and concierge services are on-site.
Heeren Straits Hotel offers 10 air-conditioned accommodations with a safe and complimentary bottles of water. This accommodation offers separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Heeren Straits Hotel, you're just a quick walk from Jonker Street Night Market. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Heeren Straits, a café that serves international cuisine
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a playground
  • Steps from Jonker Street Night Market and No 8 Heeren Street Heritage Centre
  • Airport shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. Business amenities include a business centre and a meeting room. A fitness centre, a library, and an arcade/games room are also featured at the family-friendly Heeren Straits Hotel. Limited free parking is available on a first-come, first-served basis.

This 3-star Malacca City hotel is smoke free.

Heeren Straits – This café specialises in international cuisine and only serves breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Heeren Straits

Things to do

  • Arcade/game room
  • Gym
  • Library
  • Playground

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Heeren Straits Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Heeren Hotel Melaka
Heeren House Hotel Melaka
Heeren Straits Hotel Melaka
Heeren Straits Melaka
Heeren Straits
Heeren Straits Hotel Hotel
Heeren Straits Hotel Malacca City
Heeren Straits Hotel Hotel Malacca City

Heeren Straits Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 50 out of 90 reviews
Rating 8 - Good. 35 out of 90 reviews
Rating 6 - Okay. 3 out of 90 reviews
Rating 4 - Poor. 0 out of 90 reviews
Rating 2 - Terrible. 2 out of 90 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Yasuaki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and cozy room. Staffs are very kind
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Ng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend for family. Amaze by the spaciousness room.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

BOON KOOI

Liked: Cleanliness, staff & service, amenities
the hotel room is good and clean, very near to Jonker Street, will book again in the future, but with some minor concerns. 1) double storey room - bathroom at Level 2, bedroom at Level 3. If you have old folks that have knees problem, better to reconsider, else, it's good. 2) Parking - free parking, yet, you need to call and get staff to bring you to the parking, or walk over to opposite Heeren Palm Hotel to get assistant. 3) Pillows are too soft, our necks had a bit of problem on the next day, not serious.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Yelena

Liked: Staff & service
The towels were gray instead of white. The shower drain had some issues. Room had pretty furniture.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Janey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean and well kept. Beautiful building/rooms with a mix of old charm and modern touch. Lovely staff.
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Xing

Good
Stayed 4 nights in Jun 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall not a bad experience. However not suitable for old folks or small kids due to the narrow staircase.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Tang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like: cleanliness, the Superior King room can accommodate for 4 pax. It's a great idea for family with kids but might not be good for elderly since the bedroom is at the upstairs. The design gives the feeling of relax, comfort.. I don't like: the ground floor is quiet and should make the atmosphere more lively. However the main hotel "Heeren Palm Suite" at the opposite is a good one... it's a good experience staying in a Baba-Nyonya hotel in Melaka! What do you think having a cup of coffee in a Baba-Nyonya hotel?
Stayed 1 night in Sep 2022
Verified

8/10 Good

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My review and feedback is specific to the special villa suite The advertisement of the room being 100M from the hotel is a bit misleading. The villa is an entirely different address, offsite from the hotel and in a residential area. Access to the villa through the hotel back gate. The unit is more an AirBnb not not really a hotel room. The house is nice and spacious, but not readily accessible to Jalan Tun Tan Cheng Lock. Most visitors would assume that the facilities are located near the advertised street address, where it's easily manageable to reach the main attractions.
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A pleasant stay near to Jonker Street

It was a rather pleasant 2-night stay for us, especially since it is located just 1 street away fron the famous Jonker Street.. close to all the good food and shops. The complimentary breakfast was a simple affair that was provided by another Heeren hotel just across the street. We had booked a room with 2 King beds, and were put up in a clean & nicely-decorated room. However, its entrance & bathroom were downstairs, while the bedroom was upstairs. So, every time we needed to get stuff from our travel bags in the bedroom (as there was insufficient space downstairs to put our bags), we had to climb up the stairs.. and when coming down the stairs, we had to exercise extra caution as the steps were narrower than the usual ones. All said, we would still like to stay in this hotel if and when we return to Malacca.. just have to remind outselves to bring along sufficient mozzie repellents ;)
Verified

8/10 Good

Davide

Liked: Cleanliness, amenities, property conditions & facilities
L'edificio e' caratteristico. Mi e' piaciuto. Un po' povera la colazione, nel senso che il buffet non e' ricco, bisogna chidere quello che che si vuole.
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Celine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Correct pour 2 nuits & personnel très sympathique

Nous avions l’hôtel en face. pour éviter d'être sur la rue. la chambre que nous avions était très bien car très spacieuse et pas côté rue, climatisée, eau offerte. et dans le centre donc parfait pour visiter et revenir se rafraichir, se changer plusieurs fois par jour (il fait très chaud!). mais Malacca reste bruyante. l'accès à la chambre est assez complexe, il faut être en forme (beaucoup d'escaliers) et des bagages pas trop lourds sinon c'est très compliqué. Petit déjeuner super et personnel adorable et très serviable en général.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Ken

Liked: Cleanliness
便利なロケーション
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay and great customer service

One of our favourite stays in Malacca. The service staff are excellent and go all the way to help. However, they had to shuttle between Heereen Palm Suites and Heereen Straits Hotel. Breakfast was a decent spread of local food and we loved the handmade epok epok with lots of fillings (and feelings). Great location but a nightmare getting Grab into and out of the area during the long holiday weekend, otherwise it should be fine. Overall, a pleasant stay for a family of 4.
Stayed 2 nights in Jun 2022
Verified

10/10 Excellent

Chrisleen

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great..got an upgrade for my birthday
Stayed 2 nights in Dec 2020
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

lovely stay

A lovely stay in a great location!
Stayed 1 night in Jun 2020
Verified

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff are friendly and helpful especially Yana, she provide detail information abt the hotel and things to take note and SOP at Jonker Street night market
Stayed 1 night in Aug 2020
Verified

8/10 Good

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to main attractions of Malacca

Great access to Jonkers walk and a short walk over the bridge to Heritage sites of Malacca. You will find lots of shopping opportunities not to mention numerous places to eat all within easy walking distance. Staff are friendly and helpful. Great base for a Malacca visit
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Silky Suite is spacious, clean and very comfortable, with good amenities. The staff were also friendly and helpful.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Will

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, refurbished and spacious hotel room, friendly and helpful staffs, close to Jonker Walk for foods, gift shops and night markets. Highly recommended!
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room and very kind people. Breakfast was great. All of us were satisfied with their service.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were extremely helpful, cheerful and polite. The washrooms were also extremely pleasant and clean.
Stayed 2 nights in Aug 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

值得推薦的好地方

價格比附近的貴一些 但是住宿品質良好 淋浴水很大很舒服 也離雞場街很近，是值得推薦的好地方
Stayed 1 night in Jul 2019
Verified

8/10 Good

arnideta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

happy customer

Staff are very helpful and friendly
Stayed 3 nights in Jul 2019

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