ibis Melaka

4.0 star property

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Photo gallery for ibis Melaka

Outdoor pool
Breakfast, lunch, dinner served; international cuisine
Breakfast, lunch, dinner served; international cuisine
Reception
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
249 Jalan Bendahara, Malacca City, 75100
  • Place, Little India
    ‪7 min walk‬
  • Place, Jonker Street Night Market
    ‪10 min walk‬
  • Place, A Famosa
    ‪15 min walk‬
  • Airport, Malacca Intl. Airport (MKZ)
    ‪10 min drive‬

Room options

Family Room, Multiple Beds

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(11 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Standard Room, 2 Single Beds

8.0 out of 10
Very good
(14 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Superior Room, 1 Queen Bed

  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Suite, 1 Queen Bed with Sofa bed

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Similar properties

About this property

ibis Melaka

Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business centre and a children's pool. Housekeeping is available on request.
Ibis Melaka offers 249 air-conditioned accommodations with minibars and a safe. LCD televisions are featured in guestrooms. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, slippers, bidets and complimentary toiletries.

This Malacca City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the helpful staff at ibis Melaka. During your stay, you're just a quick walk from Bukit China. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at ibis Kitchen
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a playground
  • Steps from Putra Specialist Hospital and 7 minutes on foot from The Shore Oceanarium
Ibis Melaka offers its guests a kids' pool, an outdoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly ibis Melaka. Free self parking is available.

This 4-star Malacca City hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Ibis Kitchen – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 34 for adults and MYR 22 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • ibis Kitchen

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (110 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (94 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at ibis Melaka

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 80.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 34 for adults and from MYR 22 for children
  • Rollaway bed fee: MYR 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

ibis Melaka Opening January 2017 Hotel Malacca
ibis Melaka Opening January 2017 Hotel
ibis Melaka Opening January 2017 Malacca
ibis Melaka Opening January 2017
ibis Melaka Hotel Malacca
ibis Melaka Hotel
ibis Melaka Malacca
ibis Melaka (Opening January 2017)
Ibis Melaka (opening December 2016)
ibis Melaka Hotel
ibis Melaka Malacca City
ibis Melaka Hotel Malacca City

ibis Melaka Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 219 out of 495 reviews
Rating 8 - Good. 189 out of 495 reviews
Rating 6 - Okay. 60 out of 495 reviews
Rating 4 - Poor. 21 out of 495 reviews
Rating 2 - Terrible. 6 out of 495 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

4/10 Poor

Susie

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The room itself was clean but it was damp . The dampness caused the whole room to smell. My family used three different rooms. All rooms were damp and had a weird smell.
Stayed 2 nights in Dec 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great room, well appointed & well presented lobby & efficient lifts BUT the towels were threadbare with holes & no tv channel in English at all.
Stayed 2 nights in Jan 2026

10/10 Excellent

Kee Huat

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff are professional and courteous.
Stayed 2 nights in Dec 2025

10/10 Excellent

Diana

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Dec 2025

6/10 Okay

Susie

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Room was very damp and smelt like mould. I think it is because of the shower room which had concrete flooring . The pillow also felt like it was unchanged so we asked for a new one but they did not change until we came to the front office the second time
Stayed 1 night in Dec 2025

2/10 Terrible

Khai Woon

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Smelly bedsheets with damp smell Fire alarm went off twice in the middle of the night (28th Dec)
Stayed 1 night in Dec 2025

8/10 Good

Chee Pheng

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room, convenient location, ample parking.
Stayed 1 night in Dec 2025

2/10 Terrible

Weiqiang Noah

Travelled with family
Reached at around 7.30pm and the restaurant was closed when it was supposed to be open until 10pm. Call for room service and was told it wasn’t available. In the end we had to drive out for dinner as there was zero food options nearby. Unlikely to stay here again.
Stayed 1 night in Dec 2025

8/10 Good

TOMOMI

Stayed 2 nights in Aug 2025

8/10 Good

Sarah

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Mattress seem old, too soft and not firm, very uncomfortable to sleep. Bed sheet was very old and has turned yellowish. Shower was good. Provides drinking water with water filter. Asked for laundry bag but was given a small trash bag. Counter staff were friendly and helpful. Overall, not very satisfied with my stay in Ibis Hotel.
Stayed 2 nights in Dec 2025

6/10 Okay

kee meng

Business traveller

Bed condition

The bed is too soft for Me.
Stayed 2 nights in Aug 2025

8/10 Good

MOHD FAUZI BIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very good
Stayed 1 night in Aug 2025

6/10 Okay

FC

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, it’s acceptable, except that the air conditioning in the lobby isn’t always turned on. The lounge has no air conditioning at all, and the gym’s air conditioning is switched off when no one is using it. Walking into the gym feels like stepping into an oven—so stuffy that it’s impossible to work out. I really don’t understand why they have to save on electricity like this.
Stayed 2 nights in Aug 2025

10/10 Excellent

Konstantin

Liked: Cleanliness, staff & service, property conditions & facilities
Fast check-in/check-out. The room was nice and clean. Breakfast spread was a bit modest but sufficient for a quick bite in the morning. Within walking distance of tourist attractions.
Stayed 1 night in Aug 2025

6/10 Okay

Anri

Business traveller
Liked: Room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Mehboob

Stayed 2 nights in Jun 2025

10/10 Excellent

SHAWN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place with friendly staff
Stayed 1 night in Jun 2025

6/10 Okay

Eugene

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Ai Ling Jackie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to Jonker and other touristy places.
Stayed 1 night in Jun 2025

6/10 Okay

LINDA

Stayed 2 nights in May 2025

8/10 Good

Ashwani

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall good. Very near and walkable to all key visiting places of coti. Small rooms and Breakfast was below average 😕.
Stayed 2 nights in May 2025

10/10 Excellent

SHAWN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Services good, food is nice
Stayed 2 nights in May 2025

10/10 Excellent

JOHN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 2 nights in May 2025

4/10 Poor

Yip Keong

Stayed 1 night in Apr 2025

8/10 Good

Lew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the facilities of property are good but just no dining place nearby the hotels, you may need to walk quite far to jonker and food access.
Stayed 1 night in Apr 2025